I finally feel okay to write this review although I'm even tearing up a little now. It's been a difficult five months since we lost our beloved Choco. We lost her suddenly and found this place close by, for an affordable price. We were just looking for a private cremation and urn, but I'm so happy and touched to have the paw print tile as well. I think the carved wooden urn is very beautiful. I miss her a lot but having these in our living room helps. read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

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Last month, I almost had to let my dog go and be the person to make that decision for him. A few days before the appointment, he left on his own terms, and I couldn't be happier. Fantem left us on a Sunday nearing 5 p.m., so everything was closing with vet offices and urgent care centers. We googled on how to maintain his body (freezer or dry ice, and we chose dry ice). My husband and I googled and found a few places for cremation, but at the end, we chose here as Humane Society of Silicon Valley uses this vendor. I sent an email following Fantem and received a response quickly. I was asked to call the following morning between work hours (9-1p or 1-3p) to speak to Jaime. The following morning, I spoke to Jaime, and we arranged a drop-off time for later that morning before noon. They are located in the beginning part of the Santa Cruz mountains. We arrived at the address, which belonged to a vet hospital, and parked in the last spot in the parking lot. We called Jaime, and within 5 minutes, he arrived. He took the time to explain the process to us and urn options, completed a small 1 page form, and charged us right there. He gave us time to say bye to Fantem and expressed his sympathy with us. He informed us it would take 2-3 wks for the cremation and wooden memory box with the tile picture option that we chose ($375 total). He also shared that the person who does the picture tile is having issues with the machine and recently moved out of state, hence the timeframe. We were ok with it as we felt Fantem was in good hands. Fantem's pictures were provided to Jaime via email, and I provided him with my top choices for him to pick from on which picture would be best quality for the picture tile. Fantem was returned to us just a little over 3 weeks. The memory box is beautiful, and it's sealed shut as I wanted to open it up to see Fantem's ashes. I guess it's better that way. The clay tile is not needed for me, but it's good to have. Maybe one day I can put him out at the front of the house when it's nice and clean. I didn't give a 5-star due to communication and documentation. The communication was pretty good up front, but once after we dropped off Fantem, there was no communication at all, and I had to follow up on my own. In reading other reviews I read that there was a cremation certificate, however, I didn't receive one for Fantem other than the label that was on the box indicating dog's name, owner's name, number (cremation?) and hospital name (3 letters only). Also, the only documentation I received of this was the receipt of payment. There was no documentation for myself on what I requested or urn option I chose. A carbon copy or email confirmation would be good. This could've been a scam for all I know, but because Humane Society partners with this provider that I trust that they will do what they say they would. In the end, I'm happy with our decision and happy to have Fantem back home with us. beautifulil memory keepsake of him for us. read more

Caring Pet Service - Fantem's Mahogany wooden box with a clay tile of his paws. - Pet Services Near Me - Los Gatos, California

Unfortunately I had to use this service. I woke up Sunday morning and my almost 18 year old pup, Ziggy, had passed away. Even though I had though I had tried to prepare myself for this day, I was a wreck and I didn't know what to do. I live in an apartment, so I couldn't bury her... But I also would not have put her in the trash. I began looking into cremation and this is the closest place to me. I sent a message around 11am and even though it was not during business hours, Kim emailed me back by noonish. The email was very sincere and she explained how to keep Ziggy's body until I could get her to them the next day. The next day, I called and within an hour, my Zig was with them. Now I am just waiting for her to return. We chose the flower box with paw prints and it was a very reasonable 375. If you ever need such a service I highly recommend. read more

God bless, 12 years ago a humble Trent has helped me find closure with my mom's dog, Sausage. I am saddened that Trent has passed away may he rest in peace. On November 20, 2023, my fur baby of 12 years, a wonderful rescue Chiweenie, by the name of Maximillian "Max" passed away peacefully. He was a good boy, and saved my mom life waking her up from a home invasion. I miss you so much Max, I find solace knowing you are in doggo heaven. Thank you Jaime, for being patient with me as I wept in the parking lot when I handed over Max. Thank you for hearing my stories of Max and looking at his pics when he was a pup. I opt for private cremation and was quoted 2-4 weeks, less than 2 weeks Jamie gave me a call for pick up. The urn was immaculate (Shape B Metallic Black) & detailed Paw Print. Bless you to Jaime and everyone at Caring Pet Service, your work is merciful. read more

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If anyone could have made the worst day/s of my life peaceful, Jaime did. I lost my mastiff, who was my life, and he took such good care of him and they made the most beautiful urn and paw print for him, I've gotten many compliments on it. It in no way takes the pain away, but seeing the love and time they put into this art for my beloved Congo brought us all to tears, he deserves this and I am very happy with my choice to use them and the urn I picked. The photo is mine, it just made the perfect set up for his urn and paw print. read more

Caring Pet Service - Urn and paw print done by caring pet - Pet Services Near Me - Los Gatos, California

My beloved dog passed away early in the morning when Caring Pet Services wasn't open yet. I gave them a call and left a message. They called me back right before they opened to let me know I can drop off my dog directly to them. I met Jamie who was caring and professional. He met us to go over our options for cremation and urns. I didn't feel rushed and Jamie answered all the questions I had. It took 3 weeks to get my dog's ashes back. When picking it up, I didn't know what to expect on how they were going to hand me the urn. They had everything packed up nicely in a box and sealed. I couldn't be any happier with how the personalized urn and paw plaque came out. It was so beautiful. I highly recommend this local, family owned business. Thank you Caring Pet Services!!! read more

Caring Pet Service - Personalized handmade urn and paw plaque - Pet Services Near Me - Los Gatos, California

When our golden retriever passed away we were devastated and knew that we wanted to do something very special to remember him. Our mobile vet recommended Caring Pet Service, a family run business in the Santa Cruz mountains, for cremation and to return our beloved Murphy back to us. The staff at Caring Pet Service were so helpful and answered all of my questions in a caring and compassionate manner. We chose a handmade clay urn with an inset photo of Murphy which was heat-transferred to a ceramic tile for durability and appearance. Kim from Caring Pet Service kept us informed throughout the process and we received our Murphy back home in a few short weeks. What we received exceeded our expectations and is something we will cherish forever. Losing a pet can be a very difficult thing to cope with, but Caring Pet Service made the process very easy and we have a wonderful tribute to Murphy that we have displayed prominently in our home. I would highly recommend Caring Pet Service - they are professional, communicative, thoughtful, compassionate and very good at what they do. Thank you Caring Pet Service! read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

I have used Caring Pet Service for almost 20 years and they are a dependable and reasonably priced service to have your beloved pet picked up at a vet for cremation in the Santa Cruz Mts. There are several options available for private or group cremation and also options to have ashes returned. I always ask for a paw print impression on a terra cotta tile with my kitty's name etched on the bottom and have all of them displayed behind my current fur babies food and water ! read more

My beloved pet passed away April 27,2025 her name was Suzie she passed away unexpectedly and tragically after heroic medical treatment at Veg vet hospital she died just being released the same evening ..I was devastated and called Humane Society in Milpitas spoke to Tammy said to bring her in when I was ready they were all caring and supportive when I was grieving my Suzie they understood what I was going through ... Filled out paperwork on how and what I wanted Suzie to be cremated ... I choose a private cremation and a tile of her paw print .. Tammy said Suzie would be placed in a cold room and be picked up the next week on Tuesday ...I was informed she would be back in 8-10 weeks... So today May 13 I got a call from Humane Society saying Suzie was ready to be picked up so I went straight there ...I picked her up and was ready to go home when I realized Suzie was here I day before my bday on May 14 I just lost it cried my eyes out because by some miracle it was either God or Suzie who made this happen to be here 2 weeks instead of 8-10 weeks I day before my bday...Caring Pet Service located 365 Summit Canyon Dr. Los Gatos ca 95033 408-353-8399 are the best ever they did an absolutely great job on Suzie's cremation service she came carefully boxed and wrapped to perfection the teak wooden box and her prepared ashes was so beautifully sealed and made me feel like they truly cared for her and loved her like I have and still do ... I will recommend family and friends to this dedicated place of business for your pets cremation services ...Again thanks for making me feel closer to my beloved pet you have given her dignity she deserved ... read more

I've used this service at least 7 times judging by the urns on my window sill. Service has always been prompt. Once I even dug up several of my cats because we sold the property were they are, and I did not want to leave them behind; this did not trouble Trent whatsoever. Since Trent has passed away and Kim has moved on, Jaime is doing all the work and he is so very caring. He lets me pick my own colors for the urns and will pick up the dye for my special colors. He is just very kind. He has waited for me to come with my pets even outside his hours. I've not had any issues with names being misspelled like others have reported. I love the pawprints and urns, it is pottery and thus not every piece is alike, some of our urns vary in sizes. It make every piece unique. read more

I've had them service my 2 pets in the past and now I need to have another service for my favorite "DrWatson" read more

Caring Pet Service - Sherlock - Pet Services Near Me - Los Gatos, California

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I think they provide a great, much needed service and my urn and paw-print came out great, however the experience I had here including miscommunications about pick up as well as it feeling mildly traumatizing having someone i don't know move my deceased dog into his van and drive away to a location i couldn't see, without a single word besides payment conversation, felt yucky. I chose this place and paid wayy more than I would have (I work in a Veterinary Oncology Hospital) hoping for a more personal experience and hoping to feel more trust in the unfortunate thing I was facing and I didn't get that. read more

Rest in peace my beautiful Rex, thank you for all these wonderful years, I'll miss you. Caring Pet Service did a wonderful job during this difficult time. Thank you. read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

My veterinary clinic, VCA Pinnacle (Terrible clinic!) asked if I wanted a paw print done of my cat after she was euthanized. I didn't ask any questions but just said yes. Big mistake. I received a messy, poorly done tile to memorialize my cat, Jo Jo. This looks like a project an elementary school student would make on their first try. There is a distracting white spot next to my cat's name & ink stains from whatever letters they used above my cat's name. They pressed too hard on my cat's paw, creating the weird, raccoon looking paw print. They charge almost $60.00 for this mess. When I called to complain, the lady said it was supposed to look rustic. They offered to try to "doctor" this tile if I returned it to the veterinary clinic. Some offer. What can I do? There's no opportunity to redo the paw print itself & why should I take the time to let them fix this mess they should have caught before they sent it out. What it look like is someone who doesn't know how to stain, rushing a job & making a mess of a tile. They obviously don't take any pride in their work. I'm pretty horrified at the thought of how callously they probably handled my cat's body for cremation. They obviously don't care read more

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Deeply caring and tremendously supportive. Helped with one of my worst days ever with dignity and gentle guidance.

A wonderful organization. Jaime was punctual, solicitous, and kind. You will have to go to Summit Road on HWY17 but it is worth it. Just the drive and drive back give you time to mourn, defy, and rejoice your loved one is back in your arms. read more

When my baby girl passed away back in 2010, I looked to yelp to find a business that would cremate her little body so she can come home to me. I found Caring Pet Service, and the lady I met was so kind and caring, she comforted me and held my Chloe's body ever so gently which was comforting. A couple of weeks later, my sweet girl came home in the most beautiful blue urn ever, handmade just for her, with a picture of her and her name on it. My sweet boy passed away recently and was cremated by a company contracted by the emergency veterinary hospital near where I live. That company returns the ashes in a box, but I was looking for more, something as special as the urn that was made for my Chloe. I contacted Trent to see if they would be able to make an urn for my Baby, and he told me Baby's urn would be ready in a week. I just drove down to LG this past Saturday and picked up my baby's urn from Trent. It was just as beautiful as that of my baby girl's and he was so kind and caring to me. I'm so grateful for Trent, and all the staff at Caring Pet Service and at Trent Pottery. You are amazing and provide such a special service to pet families. Thank you from the bottom of my heart. read more

I cannot say enough amazing things !! From my first call to my pick up! Jamie and Kim bless them and the rest of the team honored my angel Clancy !!! Amazing and beautiful is all I can say read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

My 14-yr-old kitty passed away suddenly while we were playing. It was so devastating & absolutely unexpected. My friend mentioned their vet used this company. My vet does not, so I took my kitty to Humane Society Silicon Valley, to specifically use Caring Pet Service. I've never lost a beloved pet as an adult, and this kitty has been my absolute favorite pet companion thus far in my life. I was so impressed when I saw the quality of work and love they put into my kitty's remains. It means so much and I will no doubt use them again someday. Thank you Caring Pet Service. read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

If I could give no stars I would. I trusted them with my 11 year old Rhodesian Ridgeback for cremation. This turned into a nightmare dealing with them for 5 weeks. I was promised my dog back in 2 weeks by Kim which turned into 5 weeks and after being billed 2 times plus returning my dogs urn with his name spelled wrong( which I spelled several time to Jaime) then to top it all off they returned a paw print with my dogs name on it and it was not his paw print. I wonder if I even have my dogs remains. I would not go to this business and trust them with your pet. read more

We had our dog's remains taken to Caring Pet Services after putting him to rest at home. It took a few weeks to come back (we were in no rush!), and it was worth the wait. The custom white glazed river rock urn we chose was beautifully crafted. I also appreciate how private cremations include a paw print. They'll look great in the mini memorial shrine I'm preparing for him. Thank you Caring Pet Services! read more

We were referred to them after we had to have our kitty put to sleep. The vet here in Santa Cruz made the arrangements. There was a minor blip, but they corrected it immediately. And I'm actually kind of glad that that happened because I had the opportunity to speak with them, and they couldn't have been nicer people. They actually made this experience more touching, and the box and tile they sent were beautiful. Highly recommend. read more

Caring Pet Services, I can't say enough positive things about your team. Such lovely and helpful people. Obviously not many customers are utilizing their services during a "happy" time, yet they were patient, understanding and generous with their time and connections to figure out how I could peacefully lay to rest my best friend, and get his big precious body to their facility. I opted for the absolutely stunning paw print box, knowing it would be a special memorial to my big guy, but never imagined it being so beautifully crafted. Nothing fills the void in your heart when it's time for your best friend to leave your side, but there's been nothing more special to remember him by than his custom one of a kind urn. read more

Our darling loving companion of 18 years had a last big meal and went to lay down in his favorite spot and went to sleep. It was a gentle peaceful passing but I was hysterical. It was not unexpected but I was completely unprepared. I called around and when I finally spoke to Trent, I knew exactly how to bid dear Dusty "Sweet dreams." Jaime came over and was so kind and respectful. I could not have asked for more. Thank you so much. read more

As hard as it is to write this review, I want to commend Trent for the job that he does. He is the most compassionate and calming person to talk to when you're in crisis mode. He made our arrangements the smoothest they could be by giving my sweet baby a beautiful departure and I'll forever remember my experience with him. A week ago today began Magnus' end of life journey and we fought until the very end. Three nights in ICU and multiple blood transfusions I knew he might not make it, but had hopes that he would. I hadn't planned what I would do if I were to lose him, but knew I should start thinking about it. I called Trent on Saturday at 4pm and left a voicemail introducing myself and trying to explain through the tears what I was looking for. I had no idea when or if Magnus would pass, but I knew I needed to have a backup plan. Trent called me back within 10 minutes with the most empathetic tone and told me to let him know when it was time and gave me his cell number (keep in mind it was the weekend and they are normally closed). Magnus crossed over the Rainbow Bridge at 10:30am on Sunday. I called Trent to see what we could arrange and he met me within an hour. We took Magnus up to the Summit where the crematorium was and it was the most beautiful drive. Trent hugged me when he got out of the car and I knew then that Magnus was in good hands. Today, I brought home my sweet baby. I knew it was him because the urn was quite heavy and Magnus was an English Mastiff who weighed close to 200lbs. Its beautiful with his name engraved and a separate paw print that is extra special. Thank you Trent. read more

Caring Pet Service - Beautiful work - Pet Services Near Me - Los Gatos, California

My chihuahua of 17 yrs passed 2 weeks ago and we took him to the animal emergency hospital to get a private cremation. The pet hospital we went to used Pet Caring Service as their 3rd party service. At the time I was way too devastated to walk in to figure details (cost, choose urn, payment). I couldn't even walk out of the car! My boyfriend went in to take care of everything. Today we received a call to pick up Onyx ashes so I was expecting back just ashes in a cute little wooden box. What surprised me was that they included clay prints of his paws! OMG, I broke down and cried happy tears because this was such a cute memory of him! Just seeing and feeling his physical paw prints brings back wonderful memories! I couldn't have asked for anything better. Thank you Pet Caring Service! You do not know how precious his actual paw prints mean to me! read more

Caring Pet Service - This is such a cute memory of Onyx. Couldn't have asked for anything better. - Pet Services Near Me - Los Gatos, California

Saying goodbye to a beloved pet is never easy, but Caring Pet Service made the process as pleasant as possible. Everyone was kind and attentive, and we know our little guy was treated with respect. When the time comes, I would highly recommend Caring Pet Service to anyone! read more

My puppy girl was hit by a car in December along Meridian Ave. :( Be careful around there folks, cars fly by like crazy. Anyways, this is the crematory service that my pet hospital partnered with (along with many other clinics/ pet hospitals), so they must be doing something right. We received a beautiful green urn (which has more of a teal color to it) and her paw print tile within a couple of weeks. I don't remember receiving a certificate, but even if I did I wouldn't know what to do with it. This was my first time cremating a beloved pet. In my family we usually bury them. It was a bit difficult because within 2 hours of recovering her body I was suddenly in a waiting room picking out colors/styles of her urn as if I was picking out a dress. It was just strange mourning and then purchasing. The price was very reasonable though. Overall, I'm glad this was the service we used. The products are high in quality and the business seems committed to their work. read more

Caring Pet Service - The "green" is more of a teal. The booklet at my clinic made it look more forest green, but it's beautiful! - Pet Services Near Me - Los Gatos, California

I cannot believe I never reviewed this place. Its not a place I go looking for but I am so happy I found this place. I came here in august 2015 and was taken care of very promptly. I had my first dog for 15 years and she passed away suddenly. I was searching for a place to cremate my dog the same day but most places closed so early and charged an arm and a leg for the cremation service. Yes i understand these things cost money, but I was only 19 at the time working a part time job so it was a lot of money. Anyway, I called them and they told me they were willing to wait for me 1/2 hour after they close because i was coming from san jose. That was a1 customer service. When I got there, Trent was there to greet me. He was very welcoming. I remember balling my eyes out and not wanting to hand over my beloved dog. Trent did not rush me at all and told me I can take as much time as I needed. They made a clay print of my dog's paw and sent it back to me within a week, which is such a quick turnaround time. I have been recommending this place to everyone I know. I am happy to have stumbled upon this place by chance. My dog is now resting easy over the santa cruz mountains and ocean. Her spirit will forever live on. read more

When our birdie passed away we took her to West Valley Clinic, where they explained the process of sending her body to this location and then they'd return her ashes to me within a week. I was of course heart broken to have lost a companion of 8 years and in the past we had buried our Lola under our grapevine but this time that wasn't a choice under the circumstances.. so we agreed, when we received birdies ashes, I was so happy. You guys did such a great job, I have to say I had forgotten about the paw prints that you do and they just make it so much more special.. Thank you so much for what you do! read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

This 5-star review is long overdue. Caring Pet Service has cremated 5 of my dogs over the years and provided me with a gorgeous ceramic urn and paw print tile for each one. I treasure each one and they have a special place in my home and my garden (for the tiles). The urns are little works of art, and their customer service has always been outstanding. They truly care about their customers and the service they provide. I'm always devastated when a dog passes, but I feel good knowing that their bodies will be handled by folks who care and respect them. I whole-heartedly recommend this business! read more

In my saddest moment as a pet owner, I was recommended here by our vet. With sincere kindness and respect, they took care of our dog and cremated her. I truly felt like she was in the best place possible. I highly recommend Caring Pet Service. read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

Wow, this is going to be a tough one for me to write, as my beloved 12 year-old lab just passed away three days ago. However, in his final day, as I was trying to figure out what I would do when he was gone, I looked up Caring Pet Service on Yelp (per the recommendation of a vet) and really appreciated the reviews written by other customers. Hopefully it will help other bereaved pet owners to have one more review. I called Caring Pet Service an hour after Jackson died and Trent answered the phone. He was so kind as I explained the situation -- I know he deals with a lot of very sad pet owners, but I still felt like he cared about my individual situation. He explained my options, which included bringing Jack to their place in the LG mountains or having his son pick him up at our house in SJ. I was unsure what I wanted to do, as my husband was at work and I needed to get in touch with him first, and Trent was very patient with my indecision. He gave me his cell phone number so I could call him back. When we decided to have his son pick Jack up at our house, I called Trent back and he was again very kind. He told me that his son would be here between 12 and 1, and his son arrived at 12:30. He, too, was both kind and professional. He brought a book with urn options, but he was very understanding when I explained that my husband and I weren't really into ashes and would prefer to just have a paw print. He didn't try to sell me any more expensive services or convince me otherwise, which I REALLY appreciated. He said that the ashes would be spread up in the redwood forests. He was very reassuring. The service (pick-up, cremation, and a ceramic paw print) cost $180, which I thought was reasonable. One thing that might have been slightly off-putting to some people is that we just carried Jackson outside and put him in the (covered) back of his pick-up truck. I guess I wasn't expecting a hearse or anything, but it was still sort of weird to just put him in the truck bed. But it didn't diminish the experience too much for me. In the end, I was debating between a 4 and 5 star review for Caring Pet Service because it just seemed awkward to put, "Woohoo! As good as it gets!" for a service that is cremating my dog. However, I really can't think of anything more I could have expected from this caring, compassionate family, and I really appreciated how they made the experience as painless as possible. As much as I wish it weren't true, all pet owners will eventually go through the heartbreaking experience of losing their companion, and when you do, this is a welcome option for that difficult time. UPDATE: Yesterday, just six days after Jackson's passing, I received a package in the mail from Caring Pet Service with a beautiful clay paw-print of Jackson's, with his name etched at the bottom. It is a simple, earth-colored clay, not glazed or anything, and it is a wonderful reminder of my beloved buddy. 5 stars for Caring Pet Service. read more

Our veterinary hospital has used Caring Pet Service for years without any complaints. Trent and his son have always been professional and kind in our exchanges. He's always helped when needed in a pinch. I just had my Wendy Woo's ashes returned in a beautiful urn and the clay paw print is a wonderful touch. Many thanks to Trent and his family for providing a much needed service! For those complaining about misspelled names---- I guarantee that mistake started with the paperwork provided by your vet hospital. Thank you again, Trent! Your underappreciated service is the best around! read more

They did an amazing job!! I was crying when opening the box the vet gave to me(Santa Cruz Veterinary Hospital told me they use this service for cremation) and once I opened it and saw the paw prints I instantly smiled and also with the beautiful wooden Urn with his name on it :) Thank you so much for putting this together for me. It really means alot to me. May our furbabies rest in peace,play in their favorite spot and eat allll the food and ehappiness until we see them again :) read more

Caring Pet Service - Pet Services Near Me - Los Gatos, California

Many thanks to Trent and his staff. Buster was a member of our family for 15 years, and he was treated with the utmost respect and care during a most difficult time. I knew from the moment I called that Trent was a genuine person and that was obvious in his manner. He clearly knew the pain we were experiencing and we were treated with compassion. Thanks again Trent for making a difficult situation as comfortable as possible. PS Love the wooden box, picture tile and paw print with his name. read more

As painful as it is to write this review, I am very grateful that Trent and his family was there for us when our dog passed away suddenly. It was a Sunday morning, and most businesses were closed, but we reached Caring Pet service the morning of her passing without a problem. Trent met us and we handed over our little one to him. It was Christmas week, and so he worked extra fast and got her home to us before Christmas. He even met us after hours to deliver her as we had work and was not able to make it to the gallery before Christmas weekend. I cried my eyes out, such a hard thing to lose a friend who's been such a constant in your life for so many years, but Trent made the process as calming as possible. The jars are handmade, so expect the little TLC touches on them, do not expect factory made. I personally like that it was made by hand by someone who cared and respected the process. read more

I am in complete loss of words to how wonderful their service is! My dog's urn is so beautiful and her paw prints are more than I could ever imagine. She was such a wonderful princess and deserved an elegant urn like the one they made for her! read more

Caring Pet Service - My sweet princess Hannah - Pet Services Near Me - Los Gatos, California

This is the second time I have used Trent and his services at Caring Pet Service. The first time was January of this year when my little Guinea Pig Olive had to be put down because of cancer. We called Trent, and on a rainy Saturday drove up to the Pet Clinic with Olive wrapped in her favorite blanket. We were met by Trent and with such care took Olive and all the information. About a week later we received a call letting me know Olive was ready to be picked up. What Trent did was far more than I had expected, her Urn was so nice with her name around the top, along with a clay tile with all four of her paw prints. The second time was in September when Olives companion Charlie passed away. We contacted Trent and we took Charlie up and again Trent met me and my partner in the parking lot and we did all the paperwork required, we went over what we would like done and that we wanted Charlies to match Olive's Urn. When we got the call to pick up our little Charlie, it was so nice, it matched Olive's perfectly along with the clay tile of his paw prints. We always called our little Charlie, "Charlie Poopy Paws" because no matter how clean his cage was he always had poop on his paws. So when it came time for his name on the Urn, we had CHARLIE - PP put on and now I am so glad we did. Every time we see his clay tile and little urn we smile thinking what a great time we had with both Olive and Charlie in our lives. Thank you Trent and your dear wife for making a very difficult time easy to go through. read more

Caring Pet Service - Olive our little black Guinea Pig. She was so amazing. Thank you Trent for the great job. We love her Urn and little paw prints. - Pet Services Near Me - Los Gatos, California

The same story as most on here, my cat who was only 6 had liver failure and I had to put her down. It was a really difficult thing to do however I was reassured that I would forever treasure the tile I decided to buy. I ordered it saying I wanted one print on it. I just received it and first of all they crammed two paw prints into such a tiny area it looks squished, they pushed so hard it imprinted her claws into the tile which makes it look gory like the paws are scratching into the tile, the letters were all crooked and, and the biggest problem I had: THEY SPELT HER NAME WRONG. My cat's name is Reeses like the chocolate, and was written on the paper as such...and they spelt her name like Recess as in "school recess". This is impossible to re-do because they cant just bring back my cat. It is there job to try to retain what is left of good the memories you had with your pet and they really messed it up. Every time i look at the tile I see the efforts of a 3rd grade art project and the prints of a cat with her claws out which suggests she's angry. I am very upset and I will never go back here. I suggest if you want a pleasant memory then just do the prints yourself when you first get your animals. read more