Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

I have the best experience with this company. The technician is super knowledgeable and he gets the…read morejob done quickly. He also gives us many good advices for future house protection

Quick to respond. Came quickly on a weekend. Explained everything very well. Would recommend.read more

The quality of customer service is awful. You will have to chase them down just to get routine…read moreservice. For 2 years in our new house we signed up for the routine service, and he would call and arrange to spray 2-3 times a year, BUT as soon as we developed a cockroach problem last year we have been basically left on our own. Our regular tech came out when we called, but then no follow up. We called again 2 weeks later and they sent a new tech. Instructed me to remove EVERYTHING from the kitchen - I did, only to have the tech spray boric acid into a few outlets & behind the stove. Said cockroach abatement was additional $. Ok fine I want them gone! Again, no follow up. We wanted to support a small local business, but apparently if we want professional service we have to go elsewhere.

A weird man came to my house yesterday 25 minutes early. It was imperative for them to come after 5…read morebecause I just got off of work and I needed time to get things ready. But I let him in and offered him a drink. I pulled out everything from the kitchen cabinets and the bathroom cabinets like I was told. I also pulled every piece of furniture away from the baseboards. So it seemed messy. The only thing the bug guy pointed out to me was behind the stove. Which I did not know was not supported by brackets locking it in. Reed had the audacity to report back to my landlord that my house was not very clean. This can cause a disturbance in my lease and the relationship between my landlord and I. Which could lead to financial losses for myself. Beware of unprofessionalism this company may give false representation of character and accusations of misuse of properties.

I had the pleasure of working with Wild Things for the second time, and I can't recommend him…read moreenough. The first time was for a copperhead and this time for birds. The birds were stuck on the side vent of the house, and within hours Chris showed up to do the work. He demonstrated genuine care for both my home and the baby birds. He removed the birds and released them to a secure area, and sealed potential entry points. I will definitely be using his services for any wildlife issues.

Wild Things LLC and Chris were awesome at helping us remove not 1 but 2 armadillos from our…read moreproperty. Fast, effective, and responsive. He stopped by 4-5 times to check on the traps, move the traps, and remove the creatures. Would use their services again in a heartbeat.

From my initial service, it's a yes from me. We recently purchased a house, and if you're anywhere…read morein Houston at the moment you already know why we needed extermination services. This time of year, it's common to come across ants, roaches, and spiders, all of which we wanted...well, outside of the home by the time we moved in. I went with TruForce for two reasons. 1. The competitive pricing, and 2. The responsiveness and professionalism of the team. Request-a-quote on Yelp is thus far 3/3 for me. As others mentioned, these folks are responsive, polite, prompt, and professional. I needed assistance within a few days, and they were on it. From request a quote, to a quick phone convo, booking online, a courtesy call before arrival, and a quick educational termite prevention and extermination servicing, this team has a way of making extermination quick and painless. Jaden handled our termite prevention installation and Steven handled our extermination services. I'd recommend both. Fast forward 6 months, would still recommend!

Great service. Great Value. Was able to quickly schedule an initial appointment. Their technician…read morewas very knowledgeable about what we would encounter. We just moved to Houston from Denver and the bugs here are big!

This is a top tier company, they went above and beyond! Wasps invaded my house when I was gone…read more.. my child let me know. I called them and the responsiveness of this company is incredible. They were out asap and took care of the problem. I will use them again!

Fullscope is the best pest control company in the Kingwood, NE Houston area. Everyone is courteous,…read morehelpful, and professional. They respond promptly to emergency needs. We found a scorpion in our house one night, and they came out the next morning. I know they keep our needs and best interests in mind. I would 100% recommend Fullscope for all of your pest control needs.

So these guys are helping me with preventative maintenance on rodent and pest control - sealing…read moregarage (found a mouse there) and roof eaves and weep holes as well as checking for signs of anything along the way. They are professional and kind - a little old school, but in all the best ways! The gentleman, Pete, who comes out to do the HARD work - and it is HARD work - is caring for both humans and pests of all kinds. He is professional and respectful. He works fast and diligently. Best of all, he is super honest and will not stop until the job is done right. They are reasonably priced and they do not try to oversell!!! These guys are good people and they have my business longterm!! In terms of communication, they are a mom & pop shop (local business of people who care), but they are honest! They checked traps I put down and for any signs of rodent life, when they did not find anything - they said that I did not need traps at this time - that the preventative should do it! This is not a fancy franchise operation - they use text better than phone and send invoices by email. They are not perfect - no one is - but they acknowledge when they are wrong and fix it right away. One time, I did not notice an error in my invoice and they texted me to tell me the price was actually lower. They always respond to me and they show up - they always do better work than I anticipated. They quoted over the phone, stuck to the quote, did the work they showed me over the phone. They also showed me where my other exterior spray service has made some exterior staining on my brick and did not try to sell me on anything. Just shared so I could know and talk to the other company to fix it. Highly recommend!

Michael from Cypress Critters & Pests was a great experience for a problem. We realized we had an…read moreanimal in the house. I tried to contact other contractors, but Michael was the only one to respond immediately. He found a way to get on schedule asap. He completely an interior and exterior inspection, and found the hole in the softer area of the roof in minutes. He worked into the evening with absolute health and safety because he had to install the cage on the second story roof. He provided details to understand what we needed to do to catch the critter. Upon capture, he would be back to us asap with a gentle release. The cage was installed with quality around an 8 inch hole. Upon identifying that we were able to no longer have the animal in the house, Michael came back and performed excellent construction work to patch not only the hole, but the surrounding area . Overall, Michael's professionalism, quality of workmanship, responsiveness, fully transparent in explain all that needed to be done including cos that was reasonable, I made the right decision in hiring Michael's firm to handle a big problem. I would recommend Michael for not only removal of critters, but ant of the vast services he offers. Thank you Michael Scott Glash

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out…read moreand thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!!

I called them to remove a critter that was living in my attic/wall. They arrived with really fancy…read morerodent van. It looked like a Ghostbusters level vehicle. He found the source of the entry, got on a ladder and took a picture. His solution: wait til I don't hear it anymore and call them back and they can seal it up. Seriously? Paid 59$ for this - for nothing. I called wildescapes. Matthew said "I'm gonna come put a one-way trap up there, seal all but the trap and I'm gonna do it right now" The squirrel was gone by the afternoon. I will say biotech called me back an hour after their tech was out here. Office person asked if I would like them to come put a one-way trap on the vent? You know what??? that would've been an excellent suggestion for the tech to make while he's sitting here talking to me and STARING AT MY HOUSE but it's too late now. She said they could send a more experience technician. Then why did you send that one to begin with? Don't waste your money- call Matthew.