This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

Absolutely love this place! I was a new patient & everyone was so nice! The receptionist explained…read moreeverything to me, all the paperwork that I needed to fill out (it was a lot but I get it I'm new to this place) the nurse who took me to my room was kind and answered all my questions that she could. The doctor was so kind. The office is really nice very clean. We went over my concerns. No complaints for this place. Glad I found a group of people who aren't just kind but try to help you as much as they can.

Dr Hana is the best doctor in Hemet. I have lived in Hemet for 19 years and have had some really…read morebad experiences from most of the Doctors here. I retired and have Medicare which, concerned me. I wish I would have known about her sooner She really cares and listens. I would recommend her 100%. Her office staff are just as amazing. I don't normally do yelp reviews but she deserves to be recognized along with her staff.

My wife and I feel very fortunate to have found Dr. Hana…read more She has been everything we hoped. Personable and professional. When she is in the room with you...she is in the room with you. Focused and involved with you and your concerns. Great listener and engaged in the moment. My wife developed some issues with losing feeling in her hands. Dr. Hana stayed on the issue til the issue was corrected with very needed minor surgery. Now my wife has total use of her hands. Problem solver. We could not be happier.

She is the best doctor, I have been looking for years to find someone who cares and listens to you…read moreI have found my doctor will never go anywhere else

I have been going to Dr Hughes for 13 years, love the staff there. Dr Hughes is my primary doctor…read moreand he is one great guy. I have no problems there and always answer my questions. Keep up the good work and definitely recommend them to everyone

very poor does not believe in even if it's been previously prescribed does not really help his…read morepatience and doesn't really take his patience seriously and he's left a lot of patience hurting without just really medical practice all around bad customer service with the crew it's just all around a very nasty place. Nobody there is respectful. There was a nurse there but otherwise that was only one person that was office that was plus the front desk person and two gentlemen, but otherwise yeah, it was very unpleasant to say the least

We've been using the Rancho Family Medical Group for over 2 years now. As a whole they are a good…read moregroup of doctors and staff. Our fave is Dr R.Eric Madrid. He is our GP and is very personable, knowledgeable, and very responsive when contacted through Messaging in MyChart! I give him 5 stars. The office staff I took a star away only because occasionally it takes a little prodding to get results. The quality of care with Dr Madrid and his care team has been very good! If you live in Menifee-Hemet-Winchester area I would recommend this group highly!

I have been in and out of the hospitals for 2 years. I had a heart attack and missed some appts but…read morethen I met a good N/P and went and told the office how good she was and the fired me. All for missing appointment.

I've been here several times since moving to Hemet. The location is ideal for me, and I love that I…read moredon't freeze every time coming into the office. I hate how I have to wait an hour almost every time, but I blame the patients for that. This is more of a senior/retired community, so they ask more questions and have more issues. It is just frustrating having to wait. I like the doctor. This doctor is a general practitioner and accepts Atena insurance. She is a straight shooter. No BS and I like that.

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

Here is the whole tooth and nothing but the tooth! Neighborhood health care has dentistry. With a…read morenew building. A place you would like to sink your teeth into. My youngest has autism and when it was time for cleaning he couldn't handle the drill sounds. The dentist and nurse was very patient with my child. He explained everything he was doing and help him with proper hygiene. It was very clean and sterile. They were armed to the teeth with experience. After it was all said and done my child received a tooth care bag and a fidget toy. His dentist office visit was tooth-tally awesome day.

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

Dr. Madrid has been treating me now for about a year, I had a Dr. I liked before him but there were…read moreseveral things that may have been overlooked. Dr Madrid dove in and found issues others hadn't even thought of. It is hard getting an appointment with him but I am ok with that.... Good Dr's are hard to find.

I have been going to this doctor for many years, and .I have several medical issues. Doctor…read moreHussain is a very good doctor who will address all of your issues. He's very thorough. You will get top medical care when seeing him. The staff will take care of you.

The office staff are all incompetent and incapable of billing correctly, yet able to follow…read moreinstructions! I only gave it 1 star in order to post this but real rate is 0 star!

DO NOT GO HERE: Dr. Ganta was a fraud. My forced appointment with his Nurse Practitioner, Tuttle (I…read moresay forced because, as a new patient, I could not see the doctor before seeing the nurse). There were a lot of airhead moments with them both. This was the worst medical experience I've ever had. The visit felt like a complete waste of time, and I walked out of the appointment with Dr. Ganta feeling like I was talking to a wall. I'm extremely frustrated with Anthem Blue Cross for assigning me to this provider, and the experience makes me think someone needs to look at this man's ability to provide medical care!

Called to be able to do a walk in because the girl in the office said I could and to call after a…read morecertain time because sometimes they got cancellations and so I did because it was a girl emergency and planned parenthood was closed and the ER nearby was racist towards me and they recommended this place to me and got told no and basically that I needed to have them as my primary doctor . So please do yourself a favor and don't go here if you're in need of a walk in . Go somewhere else . As someone who is dying of a uti thank you so so much for the help . Trying to find somewhere else to get help