Moving to Texas from out of state with a high mileage SUV brought with it a concern of finding the cliche "honest mechanic." We were searching and found in our subdivision's community page positive feedback on May and Angels Express Auto Service. The decision was made to try him out. I am so glad we did. We have taken our 2012 Expedition to him twice since December (once for brake work and then more recently for a busted fan motor / burned pigtail connectors in the headlights) and have been 110% satisfied both times. This most recent time he (free of charge) was checking the fluid levels of everything and noticed our coolant was very low. It turns out he found a leak we did not even know about and was probably mere weeks or even days away from causing a complete engine overheat!!! He did not just tell me about the leak, he requested I come over and he went through the entire pressure test, explained to me what he was doing, where the leak was (it was obvious) and the consequences not fixing it could bring. Sound like an up sell or fleecing? NO!!! While it fits the definition of an up sell, based on the price and turnaround time for him to fix this (super cheap and VERY fast ... less than a day to find parts and fix and clean all ignition coils where it had leaked onto the engine) this was May being May and simply looking out for his customer. Oh, and did I mention he cleaned under the hood to where it looks like a brand new car? Steamed it, he said. It looks incredible - probably as nice or nicer than we bought it. I didn't ask for that service - he just did it and did NOT charge for it. Same thing with the oil change. He found an issue with one of the bolts and just fixed it - no charge. He saw it, it was an easy fix, so he did it. You think he is just doing that to ensure I become a long time loyal customer? Well guess what? Little things like that are EXACTLY what keep people choosing him over anyone else.
Let me say this: we came to May as complete strangers and were immediately treated like customers who had been coming there for years. He is very good at communicating what he is doing. He is extremely fair in pricing (the cheapest labor costs we have ever come across). His turnaround time is incredible given the volume of customers. He is also extremely knowledgeable and has the right equipment at his disposal to address both the mechanical and computer issues. To top it all of he is just a nice guy, working a forty hour week for a livin', just to send it on down the line. I personally want to thank May for his time, his effort, and for going above and beyond on everything he has done for us. I can guarantee we will be back with our next automotive need. I highly recommend you give him a try. read more