This is my second time coming into Allure for SNS since I moved to the area…read more Amazing customer service, everyone is really nice. From what I've observed: People who complain of poor customer service, you can only blame yourself.... The nail techs go above and beyond, and I also do like the number of coats used - so it's last longer. Ive been to a fair number of nail salons all over metro-atl and this is for sure the best place to go for SNS (-:

I got a gel pedicure and manicure with clear polish. It was…read morea bit pricey to me... The lady who did my pedicure gave a nice massage but it is a pretty no-frills place. Which was cool. But I was not expecting the bill I got. Also they do not show you the prices of anything, not before or on your receipt. I wasn't very fond of that. I stopped in quickly and sporadically but I wasn't quite expecting that cost. My cuticles were cut too low as well... afterwards some feel oddly sore and you can see that it bled a little... like i got pricked... that's kinda dangerous and won't grow back well either.. Also... parking is hard.. I had no idea where to go and ended up blocking around and walking a little Update.. ONE DAY after my visit my cuticles look shredding and are already peeling. .. they were nice people but just not the quality I expected for the price or for a professional.. I mean really guys my cuticles are bad.. ONE day after.. I wanted a simple shape up with clear polish... this wasn't really worth it.. no soaking or scrub or anything with manicure either btw...

Although they are not required, call in and make an appointment. Honor your appointment time…read more because the employees are working other clients around that reserved time. This place gets 5 stars because of Mrs. Hannah. She is patient, clean and thorough. I've been coming to her for almost a year now and I have never had an issue. Overall, the location is quiet and each employee takes their jobs seriously. I enjoy seeing them clean after each client..no, not all places do this. Ask for Hannah.

I came for a simple soak off and I will NEVER be back. Upon…read morewalking in, the salon was cute and seemed clean. I was instructed to sit down, sat, and was greeted by a woman. She immediately pulled out nail tips to prepare to rip my nails off. I told her NOT to yank my nails off and she went back & forth with me about it before finally getting a bowl of acetone. It is also worth noting that every tool used was REUSABLE. A health code violation that I WILL be addressing. Remember when I said I told her explicitly to not take my nails off? She slickly tried to do it while I wasn't looking and almost ripped off my nail bed, causing immediate blood and bruising (pictured). She apologized halfheartedly and continued to use the drill at LEVEL 11 On the spot. I told her it burnt and she continued doing what she had been doing. I finally snatched my hand away. She then switched to a regular (reusable) nail file. At the end of the "service", she tried to charge me $20 LMFAOOO I immediately said no, not only have I never paid over $10 for a soak off but you literally caused trauma to my nails. I ended up paying $15. Don't waste your time. The workers here are rude, terrible, don't want to take their time, & take advantage of customers. 0 stars if I could.

The salon is very clean and relaxing. It feels like a Spa. And, my manicure is perfect.read more

This is my new favorite spot for pedicures!…read more The staff is very welcoming and friendly, and the salon is bright, clean, and organized. There are plenty of nail color options in both regular polish and gel, and the pedicure chairs are new and SO comfortable. I got the Deluxe Pedicure ($65 before tip), and it came with the most relaxing leg and foot massage I've ever received at a nail salon. My nail tech, John, did an amazing job. I'm very pleased with the service I received and will definitely be back! I visited on a Wednesday around 10:30 a.m. and only waited about 15 minutes to be seen. The nail bar is on the second level of the building, and you can take either the elevator or stairs to get there. Parking: Turn onto Lake St. for plenty of free parking in either lot. There are also a few parallel parking spaces along Lake St. and directly in front of the building. I could see parking being more difficult on weekends since there's a farmers market in the area. Overall, a great experience. Comfortable chairs, friendly service, a relaxing pedicure, and free parking. I've found my new go-to spot!

I chose to came here and get my nails done after seeing a 20% off banner while driving by. Funny…read moreenough, they were not still doing the promotion when I came in for the appointment. Appointments are easy to make via online where you select what you want, but I'm not sure if you can book two services in one appointment. You might have to make two separate appointments because I originally wanted to do a manipedi but there was no combo or deal with them together. Upon entering, they ask you to check in, and there's several waiting chairs. The staff is very kind. I had a hard time picking what I wanted, but Ivy was so helpful and supportive. I found out she speaks 3 languages: English, Viet, and Cantonese. I told them how I wanted nails done to match my formal dress, and they were so helpful in picking a sparkly acrylic color for me. They prepped and filed my nails, but didn't cut my cuticles. Surprisingly, the entire process took less than an hour! Usually, when I get acrylics done for my nails, it takes an hour just for prep. It isn't too thick, and they charge $55 for just doing acrylic, one color/no designs, and nail shape. The nail salon is spacious, with plenty of space at each table and pedicure station. It's definitely big, clean, and modern. Restrooms are at the back, and there is a sink in the center for the room for cleaning. There's a free parking lot right at the front. Upon leaving, they gave me a stamp card where if you collect 10, you get 10% off.

I'm actually sad that I have to write this, because I've been going to this nail shop for years on…read moreand off. My visits are hit or miss, sometimes I love my nails and sometimes I just let things go because I don't like to complain too much. However, when it takes 2-3 hours for a full set, and you are spending money, you definitely have every right to want your nails to look nice every time. My designs have been great, I almost always get complimented on my nails after getting them done. I am very particular about my shape as well but Tony, Danny and others have 99% made sure they were on point! The issue is not only the time it takes (this is common at many nail salons), but the quality... multiple times my gel polish has chipped the same day/next day after getting them done. I've had to go back multiple times for a touch up right after getting them done. I was also cut twice and bleeding the last time I went and the owner did my nails. I mentioned it to him and his response wasn't anything more than acknowledging that he knows. I was disappointed that he didn't offer to takin money off or anything, yet I still left a tip because I loved my design and knew I wouldn't be coming back. I walked out knowingI had to give them up. I hate that I have to find a new salon, again, but I'm really wasting time and money here. The biggest issue that happens almost every time I get my nails done is that they seem to lift up after 2 weeks. I've been getting my nails done for many years and have never had this issue. But my nails have started to break in very painful ways due to the acrylic not lasting. I've recommended this nail salon to friends and they've also had issues. So unfortunately I have to move on. See pictures where my nail was lifting on my last two sets and my polish chipped right after I got them done! Again, great designs but it's at risk of the health of my nails.

I decided to try this new nail salon after my regular salon could not get me in…read more Let me start with the positives: - Nice looking salon - Appears to have a bar inside - customer service was amazing - pedicure was phenomenal - great massage! Now the negatives: - the guy who did my new set was fast, but he definitely does not know how to shape nails. They were straight on one side, and rounded on the other (see picture). I asked him to fix one and he seemed clueless about what the issue was and I needed to leave so I didn't bother getting them fixed. I should have gotten them fixed though because they just don't look neat like I like them. I like my shape really clean looking. - soooooo many fruit flies! Like why??? - parking is a nightmare. Do not go during rush hour. If they can fix these issues, maybe get a few designated spots in the parking lot, then it could be a great salon.

I LOVED this place. They have completed two sets for me thus far. I go today and they are closed or…read morehave moved .. I remember the guy telling me they were moving down the street but I don't know where. Attaching nails previously done for reference.

This place looks very relaxing! At least every one that's…read moregetting serviced looks very relaxed! And the music is very soothing and it doesn't have that over powering smell that most nail salons have!

I have been a customer for over 10 years. I love the prompt service I receive. The owners Tony and…read moreSusan are friendly and courteous. Susan always has an idea of what I would like my nails to look like. I definitely recommend New Nails.

Awesome service Very friendly…read more Clean inside It's always a good vibe and a pleasure! Everything I said in my previous review still applies this is my nail salon I don't go anywhere else! Check out my pink chrome nails! Until next time SYOY!!

Terrible customer service did not do the service was asked to leave very rude and furniture was not…read moreup to par. Poor quality please find somewhere else to go!

My usually place was very busy and I didn't make an appointment, so I searched around and took a…read morechance on Serene. The parking lot isn't the largest but you should be able to find a spot. There's also a bigger lot on the same side as Kroger (not sure if it costs or not). I was promptly greeted and told to pick out a color. You have to write down the brand and number of the color you choose. There's a whole board with instructions lol. The board also said that there's only a 70% color match. Idk how I felt about all that, but I went with it lol. A man ( gel mani) and woman (reg pedi) came over promptly and started right away. They were so quick and precise. I walked in at 1:30 and was all done by 2:10. No games were being played! I was really satisfied with the exception of one big glob of polish on my big toe, but I can fix it and it wasn't the biggest deal. The shop was clean, other customers seemed calm and happy, and most of all, my total before tip was $75, which is pretty good for the area. I would definitely come again and see if the consistency holds up!

Went to this nail salon and a guy was selected to do my pedicure. In my past every single time I…read morereceive a pedicure from a guy its not as detailed and good as when a female does the service. So I ask the guy if he does a good job and if he likes to do pedicures. He rolled his eyes and said no. So I was like are you serious or being silly. He immediately had an attitude. So he being talking to the female who was doing a service on my friend. She replied "thats rude to ask someone if they do a good job." I replied "not if I want to know and not if I am paying for it!' He got up and a nice female named Mo came and completed my service. She was sweet and nice. However the ambiance and the environment there was off and they are rude. As I friend and I sat there everyone just looked at us and kept talking. Mo is the exception to this place and I wish they had more people like her.