My sales person was Myron and he made the process painless. He wasn't pushy are rushed. He was the type of sales person that makes you want to come back when it's time for your next purchase. read more

Seth Was an amazing sales man he made sure i was taken care of in every way would recommend anyone to buy a car from him or the establishment in general. Ps. dont go to volkswagon read more

Andy Mohr Kia - Love my new Vehicle - Auto Repair Near Me - Avon, Indiana

Service department is awful. Bought a new Kia k5 with the tire warranty. Blew a tire on I70. Kia called the wrong warranty company and got a claim number. They had my contract paperwork and all. The manager Jacob didn't want to deal with the issue who passed me to the assistant manger who did the same thing and passed me to the secretary. It took 2 weeks to figure out their mistake and they took no responsibility. Ive bought 4 Kia's and never ever again will I ever deal with Andy Mohr Kia again! read more

I brought my car to Andy Mohr for a simple maintenance visit and left with a deep scratch on my center console that was not there before. When I first contacted them, they denied any responsibility and kept insisting nothing happened until I finally reached the General Manager, who agreed to pay for the repair. But when I followed up with the Service Manager, he just kept copying and pasting the same response with new vendor dates and never once addressed my actual concerns. What made it worse was that they claimed to review the camera footage and said nothing happened -- yet when I personally requested to see the footage, they suddenly told me there was a "server issue" and the footage couldn't be obtained. After I kept pushing for answers, they backed out of fixing the damage and even shared one of my private emails with an employee (who is also my family), which caused unnecessary conflict at home. This entire situation has been stressful, unprofessional, and extremely disappointing. I expected honesty and accountability, not excuses and cover-ups. read more

Andy Mohr Kia - Scratch after routine maintenance. I clean my car every two weeks. - Auto Repair Near Me - Avon, Indiana

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Highly recommend Tevin when looking for vehicles. When I arrived I was met by Tevin & his exuberant, positive energy. The interaction felt genuine & really set the tone for my visit. I was shown 2 cars & decided to purchase the 2nd. He followed up a few days later & asked how things were going. Can't recommend him enough. read more

Not many words left to describe our recent visit Andy Mohr Kia. Led by Joe Kapitan this organization literally runs like a fine tuned machine! I honestly look for flaws when I visit the showroom and can't find any. Everyone is so well versed and knowledgeable you can't go wrong no matter who you deal with. On this particular visit my wife wanted to trade her 2023 Sportage and was undecided about going to another suv, Sorento. Initially we were met by one of the skilled managers Jeremie, he is one of the best at making your feel comfortable and putting your mind at ease assuring you everything will be done within their power to get the car you need. Next, we were pleasantly greeted by sales rep Moises Villa. He listened patiently with my wife requests. There wasn't a question he couldn't answer. He provided history on every vehicle we questioned him on and he didn't miss a beat. What he didn't know while my wife was asking him questions I was researching to confirm his responses. Needless to say he passed with flying colors. Finally, we completed the process setting down with one of the financial managers. Although Ron recently was promoted you could never tell. He was informative and efficient. Moises walked us to the new Sorento for the finishing touches to ensure we transferred all items. He left his card that included his phone number and instructed us to call should we have any further questions. He is so customer service oriented you really hated to leave. One of the best end to end experiences I have witnessed. Moises is to be commended for a job well done. Joe Kapitan and his management staff trained Moises well and should be proud of the quality of service provided! Jose one of my previous sales rep got involved to ensure our experience was the best ever. Thanks Jose for your time and involvement. All in all just a wonderful experience that I would encourage anyone who is looking for first class service, Andy Mohr Kia is the place to be. Then you can confirm what I say for yourself. read more

Andy Mohr Kia - Auto Repair Near Me - Avon, Indiana

Horrible. Complete waste of time. Service dude didn't want to help me, had a bad attitude, and really should have taken a mental health day or something. Poor representation of his company. I will not be back. read more

12 out of 10 experience. We were interested in speed and high-caliber expertise, and we got both. I am so happy with our time, as short as it was, with Andy Mohr's new car sales team. We did everything in advance (as much as possible), so it was as efficient as a well-oiled machine. We're super happy and urge anyone to use Andy Mohr for "Mohr" :) And the folks involved were: Aria - BDC Consultant Jeramie - Sales manager Tristen - salesperson Andre - Finance Manager For all of 14 minutes read more

Andy Mohr Kia - Jeff started his stopwatch when he arrived: 14 min, and 17 seconds to get in and out and transfer plates. - Auto Repair Near Me - Avon, Indiana

We needed to get a vehicle, as ours was in an accident. The insurance company totalled it. We had the truck since 2003 it was brand new when we go it. So we looked on line at Andy Mohr To see what they had. Seen a couple of vehicles we liked,went up there to test drive them. They unfortunately didn't work out. Then my husband found one on line that he liked. He filled out the paperwork for financing online, then he got a reply saying congratulations, saying what vehicle he was interested in would be ready for pickup on Monday June 1st sent back a reply that we could pick our car up at 5:30. Have an order number and everything. Get there and they had loaned our car out to someone else who had bought a car and was having issues with there's that they had just bought. Was told that it would be back tomorrow. We had to have our rental car back by 6:00 that night. So that wasn't helping us out at all.The one man said we were just trying to help a person out.WHAT ABOUT US, HE SAID SERVICE DEPARTMENT DIDN'T KNOW WHAT SALES DEPARTMENT DOES..... WHAT THE HECK, IF YOU HAVE A SALE PENDING IT SHOULD HAVE COME UP IN THE SYSTEM WHEN THEY PUT IT IN THE COMPUTER, IT WAS PENDING PICKUP. EVEN ON THE EMAIL THAT HAD OUR ORDER # IT SAID CPO....... I THINK THERE'S SOME SHADEY STUFF GOIN ON THERE.... JUST SAYING. OUT OF ALL THE CARS THEY HAVE UP THERE, THE ONE WE WERE SUPPOSE TO PICK UP, WASN'T THERE... WHAT'S THE CHANCES OF THAT..... now we don't have a car still... it's sad. We have bought 3 NEW vehicles from Andy Mohr Toyota over the years, im really disappointed at the outcome of buying a used vehicle there. I thought highly of Andy Mohr and his sales personnel. BUT AFTER THIS I WON'T BUY FROM THEM. I DON'T THINK Mr Mohr would agree with how that was handled. Joy& Dave W. read more

I was recently in at Andy Mohr Kia and my experience was strictly for purchasing a used car. I had set up a time to review the car at the dealership and Caiden had it ready up front arrival. I completed a short form and the got my drivers license details. The test drive went well and after checking my wife I decided to see about buying the car. I had a price in mind for the vehicle and Caiden and I discussed that and we came up with a fair price. I put down my offer and talked it over with the manager Cory who agreed. There really was no long drawn out discussions and they were easy to deal with on this purchase. I was paying cash so that made the finance / paperwork quick and easy. They had very nice digital tables to do the paperwork and it was very fast. They do offer a few optional warranties but I decided to not add those on. I talked to Caiden and said I would come back later to get the vehicle so was very happy with the used car buying process. read more

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On Tuesday, June 10, 2025, my son (his first major purchase) recently purchased a new vehicle, 2025 Kia K5, from Andy Mohr Kia in Avon, Indiana. From the moment he picked the vehicle up from the dealership he's had problems with the Safety System. My son immediately returned the vehicle the next day and was given a loaner vehicle. The following are the error codes from the Safety System: Codes: C284287; C160A88; C183787 In addition to the error codes listed, there is another code for a loose pin in the bumper harness. Several days later the service department contacted my son indicating the Safety System issues had been resolved. However, within a day of driving the vehicle the same issue with the Safety System recurred. Upon returning the vehicle back to the service department for the second time the technicians were not successful in fixing the issues and had to contact Kia's Corporate Office for further assistance from Kia's engineers. On Monday, June 23, 2025 my son returned to the dealership regarding the progress of the repairs. The technicians still have not been able to resolve the issues. At that time Andy Mohr's management team asked for another opportunity to address the problem. My son agreed to give them until the end of the week to resolve the issue. On Friday, June 28, 2025 both my son and brother returned to Andy Mohr Kia to discuss the progress and a resolution. During that time my son and brother expressed to Andy Mohr's management team their concerns regarding the continued problems with the Safety System and that my son no longer wanted the vehicle which has approximately 75 miles. My son submitted three stock numbers of vehicles currently on Andy Mohr's lot that he would be interested in driving. However, Andy Mohr's management team continues to use stall tactics and refers back to Kia's Corporate Office as needing to resolve the issue. It was further communicated to my family by the General Manager, Joe Kapitan, "You bought the car you own it." Additionally stating, "It's not Andy Mohr's KIA responsibility, however, it's the customer responsibility to contact the manufacturer (Kia) and to get them involved in rectifying the problem." In addition, Joe Kapitan, the General Manager, tells my son and brother that he will not put my son into another vehicle because if he takes the vehicle back it would be considered a used vehicle. As I mentioned before my son has not had the vehicle in his possession for any extended amount of time and the vehicle has been in the service department for the majority of the time. Furthermore, my brother asked to speak with someone above the general manager and was given a name of Erik Sperspud. My brother has attempted to reach out to him but to date has not received a return phone call. My son has followed all of their instructions including contacting Kia's Corporate Office and has been extremely patient. Mind you my son has not had the car in his possession for any extended amount of time. Meanwhile, the 72 hours option to resend the contact has passed and he will have a payment due soon. To date the vehicle has not been fixed and it remains at the dealership. Other family members have purchased vehicles from both Andy Mohr Nissan and Kia. Our expectation from Andy Mohr's dealerships is that they stand by the products they sell. As I am writing this review, Andy Mohr Kia's management has called my son and requested that he return the loaner car because we have posted truthful and honest reviews. The "Owner" has responded to a previous review regarding this situation and has stated, "He understands our frustration." But by requesting unless we delete the post my son has to return the loaner vehicle because we have posted truthful and honest reviews and rated my son's experience as a "One Star" is not considered worthy of understanding any of our frustrations at all. Please know as a concerned mother I will be contacting the Better Business Bureau of Indiana and the Indiana Attorney General's Office. read more

DO NOT COME HERE! I took a bus 5 hours from St Louis to buy a car here that broke down on me just 2 HOURS after I left the dealership on a rural Illinois highway at night- I contacted them immediately and they told me I bought the car "as-is" and wished me luck getting home. I was over 100 miles from home- It took me 27 hours and every dime I had in towing fees to get home. I called and asked for a manager as soon as they opened Monday morning- he could not care less and told me "there is nothing we can do" because I live out of town except to bring the car BACK to them for a trade-out...completely at my expense! In other words, pay to have it towed again, this time 234 miles. When I told him this isn't right, he actually bragged about what a good reputation they had! When I began to look over the engine and flush the radiator, over a gallon of stop-leak and old coolant the consistency of mud came out of the engine, as pictured! I am on the hook now for 3 years for a car I drove for just 2 hours- this has absolutely devasted me financially and mentally, I can't believe these people did this to me- once you drive off their lot, you are radioactive to them, they don't care about you, and they have no shame in letting you know it. RUN AWAY AND SAVE YOURSELF read more

Andy Mohr Kia - This is what came out of the radiator flush- the engine is full of it - Auto Repair Near Me - Avon, Indiana

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My wife and I purchased a 2017 Jeep Renegade from Dylan O'Brien today. Dylan was an amazing representative for Andy Mohr Kia. His upbeat, positive personality and authentic display of exceptional customer service was very much appreciated. He made our purchase experience pleasant. We will encourage our friends and family to buy from Andy Mohr and to request Dylan! Thank you for a great experience! Peri Rogowski read more

Andy Mohr Kia - My wife and I buying a Jeep from Dylan, the Sales Rep - Auto Repair Near Me - Avon, Indiana

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Excellent dealership with great staff. Working with Isai was a pleasant experience and I would definitely recommend him for anyone looking to buy a new car! read more

I went in to get my car checked out since I felt as though there was something off. The person who helped me was very kind and patient. She guided me towards the waiting room while they checked out my car. The place was very clean and had drinks available, tv and magazines for entertainment, as well as wifi. While I waited, I also used the bathroom which was clean. Everyone there was nice and helpful as well. While they checked my car to see if it required a realignment, they saw that it wasn't needed. However, they did an inspection to see if they missed anything. I appreciated them asking me if I had time for an inspection and letting me know the exact time of how long it would take. Once they checked it out, they let me know via text and I was able to easily sign off and head home. I look forward to coming back for an oil change since everyone was kind and patient with me :) read more

UPDATE! Come to find out, Jeramie was WRONG on the sales tax. He said it was 9% as is Illinois state tax, but for cars, it is 6%. We had to call the dealership and let them know. We did get a check for it but it's so ridiculous that he put up such a fuss for something was wrong- something we told him was wrong. read more

Andy Mohr Kia - Auto Repair Near Me - Avon, Indiana

Third time at this Kia and there's always an issue. Very unprofessional and can't be trusted. Avoid advisor Halie, breaks policy and illustrates prejudices, aggression, and unprofessionalism. Zero transparent communication initiated, Kept our vehicle for over a week with zero communication to tell us they don't have anyone for repairs for almost another month and will need to reschedule yet again all while we are chasing for results given the back and fourth shenanigans. Another month came and went. Horrible service! Zero progress. Because of Andy Mohr kia, been driving months now on a vehicle that could place us in a horrible accident given its current state because of their poor operations and neglect only to find out repair needs were falsified. Parts aren't broken. How convenient fear is installed to get money out of us. It's our only vehicle quit playing games. They have now had the part a month with no service and ridiculous excuses. I have received multiple different answers on that also. One minute they have the part next they don't. Before all that, wasnt scheduled which is mandatory, and took it upon themselves to do things without customer authorization or presence of the vehicle, adding unauthorized charges when no work had been done, burning us again, Really put us in a horrible situation. When addressed, we just received a ton of gaslighting and indifference and more dishonesty. Gm is finally involved. Should have a web cam at all times I tell ya. Now requesting our 4k refund for the part and service we never received And reporting business to government and consumer programs (bbb/ftc/state's consumer protection) Investigating company and its superiors legally. Never will give them business again. Four time failure is too much. Worse auto shop we've ever been too. Where to find a trustworthy auto shop in Indiana read more

The experience started out great. Very receptive and happy to work me in in a hurry as my hood wouldn't release. They got my oil changed and put in two new tires. I left very satisfied. But had to rerun because a live under the car wasn't attached correctly. That was corrected and I was in my way. About 50 miles later the same problem occurred. I called the next day to get an appointment and was pushed to voicemail. No return call ever came. I started a text thread a few days later, was told someone would call me. They did and she said she would have the service manager call me Monday to get it figured out and parts ordered. It's Wednesday and still no call. Service seems great. Communication is not. read more

Andy Mohr Kia - Auto Repair Near Me - Avon, Indiana

Josh and Esteban were very helpful! Thank you so much for everything today. They made the process so easy

I went to the dealership this week to have an oil leak checked out. It ended up being an oil pressure switch. A $12 dollar part and auto zone. The dealership said it was going to cost me $2,100 in parts plus $700 in labor. My buddy, which is a certified mechanic at another dealership, fixed for me. The parts cost me $75. I will never take my vehicles to this price gouging dealership again. read more

Sales person did not know any details. Just kept saying for sure! For sure! Lol They tack on Rust proofing for $800 on all new cars. Car is new and comes with anti corrosion coverage via manufacturer. I love Kia for the value. Also offer $1800 wax protection. No thanks. Was implied that the Ziebart enhances trade value. KBB blue book does not factor in rust roof add on for trade value. If your leasing makes zero sense to pay this tack on charge and increase the end price. Makes sense from a profit stand point. Will buy my car elsewhere. read more

I had a tail light busted out they looked at my car, and told me to repair it, they needed to order parts and it would take about 2 days or so to come in. A week later, I hear nothing and when I call them, they say the parts are in. Then a few days later, they say they provided me an incorrect quote and that my ENTIRE bumper needs to be replaced and it will not be 400 but 1400 and the wrong part was ordered. I take a day to think about it and decided I will proceed and just submit the claim to my insurance. Now all the sudden, they don't do that work and I need to go to a body shop. They took no ownership of thier miscommunication or my wasted time. Very disappointed. I had used this dealership before but this degree of poor communication is not acceptable. read more

Just don't do it. I have had 2 Kia's from here that have had transmission/engine issues. Engine problems with a Sportage at 13Ok and the other was the transmission on an optima under 75k miles. They will take you for everything you have and in return they will give you headaches and shady salesmanship! They quoted $500 for a new window switch but it had only fallen into the door panel. Oh, and don't forget the $200 dollar diagnostic fee!! Kia has a lifetime warranty on certain engines, but Kia corporate told me to "just keep driving it until the engine seizes, and until then, they are unable to honor the warranty." The engine warranty only covers connecting rod bearing failure- meaning that all of the mechanical issues stemming from the underlying manufacturing defect are not covered and it will be coming out of your pocket. Kia as a company is totally aware of the problem and has several lawsuits against them. Kia won't correct it until you are left with a car that is entirely out of service! I hope you don't have anywhere you plan on going if you buy a Kia because there's a good chance it wont get you there. Just don't do it . read more

I swear this was just a either a bad day for car shopping or this whole row of dealerships doesn't want our business. We had just visited Hare Honda & Ray Skillman Hyundai and left those places with a bad taste in our mouth. I parked in the front of the dealership building and there was a group of 4 sales people hanging out talking. They just looked at us, which made me feel uncomfortable, and didn't bother to come and ask us what we were looking for. So we wandered around the lot, which seemed to only have used cars and walked back to the front lot and still nobody came to talk to us. Granted, we could have gone up to them, but the way they were just looking made me feel uncomfortable. Is it me? It didn't help that we had terrible, creepy service at Hare and Ray's, but this dealership takes the cake. read more

DO NOT BUY ANYTHING HERE, CANT BE TRUSTED! Worst dealership in Indianapolis. I made an appointment to test drive a new car. When I got there, they sold it out from under me. I agreed on a car coming in 2 weeks. I put earnest money down on it with an agreed price. I have a copy of the window sticker and been checking on it for 2 weeks as it was coming in. I got a call saying it was here and then called saying there was a problem. They sold that as well. Now I don't have a car and dealership said I can wait and pay more when the new models come in. This is unethical business practice and would avoid this dealer at all costs. read more

Andy Mohr Kia had the best price in the country by a few thousand dollars for the car I wanted to buy for my daughter. I made arrangements with Dylan Obrien over the phone and internet to buy the car sight unseen. Dylan picked me up at the airport in the car, and I was super excited about the entire process. Dylan picked me up on a Sunday night, and the dealership was closed. Dylan went the extra mile! read more

Great customer service. Josh DeOrto is the best. He's the reason we buy our cars from Andy Mohr Kia.

Very unprofessional!!!! Only care for you as a customer if you are buying a car!!! I was asking for documentation from the vehicle I bought and kept getting pushed off to the next guy or girl finally got ahold of Esteban Moreno and he was the worst of them all first of all his grammar was very rude and professional and when I asked for documentation he told me to google the finance number!!!! I've been a Kia customer for 15 years and this by far the worst customer service I have ever received!!!! read more

5 stars Having a 2020 Kia Soul that had multiple recalls and I had to have a new engine put in,, after a year at Ray skillman do I was just sure I wouldn't ever be able to trade it. Also my credit rating was awful low! ( years of divorces etc.) but by holly andy mohr guys treated me like a REAL RICH PERSON! Lol and believe it or not they actually got me a 2021 SELTOS in mint condition with only 11,009 miles on it in bright yellowish green!! I LOVE IT AND MY SCore WAS POOR! They lowered my interest rate too altho my payments went up ( it's a better car)! I did make 48 on time payments and that's what saved me I believe! Whatever the reason they we're AWSOME and followed up to make sure I was happy too! I will always return here! read more

Aaron Poppa took such great care of us. He was attentive and made sure that we knew what was happening as we awaited the arrival of our new car. He treated us like we were family and made us feel very comfortable. Personal attention, informative and great attitude. Visit Aaron!!! read more

Andy Mohr Kia - Auto Repair Near Me - Avon, Indiana

I've been looking for a new car. Dylan was extremely knowledgeable and really helped me narrow down what the best options are for me. I haven't made a decision yet but he definitely gave me some good options!! read more

Tristen Harvey was a great personal to deal with and really knowledgeable on the Kia brand. I would recommend him to anyone looking to come in to purchase a new Kia at Andy Mohr! read more

Absolutely terrible service department. I had a 11am appointment, my vehicle did not start to get serviced until after 12am. I was there for nearly two hours for an oil change. Why make an appointment if you're still going to have to wait? Makes no sense. Use the other kias in the area for service, stay away from any mohr. read more

We had poor customer experiences at two other dealerships but were pleased with our experience at Andy Mohr Kia. Solar greeted us, listened to what we were interested in for a new car, and suggested a car we didn't know much about but was a perfect fit. He was very patient and found us the car we wanted in the trim package and color we wanted. We were very pleased with the entire experience beginning to end. read more

We had a great experience with Caiden Clements. We test drove the car we came to see and checked out other models there that we seen from other dealers to see what we liked best. The atmosphere was really nice. He was not pushy nor made us feel uncomfortable. read more

Ron was a great salesman! Not pushy. Very helpful to get us exactly what we needed. Got us the van we were looking for and we put a deal together in great time. Good team here from finance to management. And that's saying something. We buy a lot of cars and very few dealers we end up that satisfied with. read more

Would be zero stars if Yelp allowed. We went in to close a KBB cash offer and they started playing games instantly. We had been communicating with someone named Alex, and as soon as we walked in, we were passed off to some schmuck named Solar (pronounced So-Lahr). He started the whole missing keys, used car manager will be right here BS almost immediately. My wife and I noticed the "used car manager" scarfing pizza in the office. I damn near had to threaten the dude to get our keys back so we could leave. The best part was, when I told him thanks for wasting my time, he said likewise. I was wondering if he meant it as a smart ass comment or he was a programmed robot. Dude was terrible. Best part of this shithole dealership occurred about 6months ago. I took my 20 year old daughter there to look at a used Subaru Crosstrek. As we were coming back in from taking a test drive, we told the sales person we were going to think about it for an hour. Apparently while we were gone, they planted one of their service techs or porters in a seat and told him to pretend he was there also looking at the car. They pointed to him and said "he's also here and is really serious about that Crosstrek". I went over and said "are you looking at the Outback as well? It's really nice". To which he looked up half conscious and said "Yeah man". Fucking scammers. read more

I had a fantastic experience working with Ronald Reed- he was knowledgeable, friendly and never pushy. His communication skills were great throughout the whole process and he made it incredibly easy from start to finish. We were able to sign all the paperwork online and Ron personally delivered the car right to our door. (A huge plus with little kids!) He was very patient while explaining all of our new cars features and made sure to let us know that we can always reach out should we have any questions. I highly recommend asking for Ron when coming to this Dealership! read more

Andy Mohr Kia was a great shopping experience. Josh DeOrto and Jeramie Nesmith were super helpful. They answered all of our questions and were transparent the whole way. Not pushy, super friendly. Would shop there again. read more

Andy Mohr Kia - 2023 Kia Sportage X-Line PHEV - Auto Repair Near Me - Avon, Indiana

I am only writing about the Service department experience. I personally don't own a Kia vehicle nor do I live in this State. I took in my brother's vehicle for service as he is currently sick. He needed an oil change. I called this morning for appointment. I spoke with Morgan on the phone. She was extremely pleasant. She made an appointment for me and informed me that there is a recall part on his vehicle . He needed an inhibitor switch replacement. She checked to make sure it was in stock and scheduled enough time to service the vehicle. Upon arrival, I was a little confused. In California, we can clearly see the service department. In this case, you have to drive up to a service garage,which it is closed. When you get up there, it will automatically open and you drive yourself in. Super interesting I must say, I guess it is to shield you from the weather here. After I parked, I walked up to the counter and I met service advisor-Thomas Bemis. He was nice and showed me around the waiting lounge. This place is fairly new and very clean. They had complimentary snacks, coffee, and wireless internet access. They also have a workspace to plug in your own computer. I waited for 2 hours for this service to be done. I was quoted $39.95 for the oil change. Even without me asking, they gave me a $10 off coupon. How nice are they? They even washed his car. It was a pleasant experience here. Two thumbs up from this California girl:) read more