Josh did a great job of explaining everything and answered all of my questions. Service was preformed in a timely manner.

I was immediately helped upon arrival. The service area is very clean. Service was completed efficiently and I was on my way.

I purchased a Chevy Blazer EV RS and overall I am disappointed with how the purchase process and post-sale communication were handled. Before purchasing the vehicle, I was informed there was an issue related to the OnStar module. Based on the way it was explained during the sales process, it sounded like a relatively minor issue that simply needed repaired once the part was installed. At one point, it was presented as though the issue could likely be handled around the same time as a tire replacement and would take about a week. Because of that explanation, I agreed to move forward with the purchase. At the time, I did not fully understand how important the OnStar/telematics module is on a modern GM EV. I had previously owned a 2019 Silverado and rarely used OnStar features, so I assumed this was more of a convenience feature issue. What was not clearly explained is that on newer GM EVs, the OnStar/telematics module affects major vehicle functionality including GPS accuracy, navigation, connectivity, myChevrolet app syncing, and other connected systems. Shortly after the purchase, I began experiencing major issues with the vehicle. The navigation frequently places the vehicle 2-5 miles away from its actual location, making the built-in navigation essentially unusable. The myChevrolet app does not properly sync or update information. Connectivity works inconsistently depending on the drive, and I have experienced intermittent issues involving alerts, lane assist, and cruise control behavior. A few days after purchasing the vehicle, I contacted the service department for a better ETA on the OnStar module because I had begun to understand how important the issue actually was. That is when I was informed the part was on backorder and could potentially take months. I was also told there were approximately 11 vehicles waiting on the same module and that another part ordered on April 2nd still had not arrived. Since my vehicle's part had only recently been ordered, I was told the wait could be significant. That information was very different from the understanding I had during the sales process. Had I known beforehand that this was a known backordered part with potentially months-long delays affecting core vehicle functionality, I would have approached the purchase decision very differently. I was frustrated by the lack of clarity regarding pricing and breakdowns during the transaction. I repeatedly asked questions and requested itemized explanations because I wanted to fully understand the numbers before signing paperwork. At one point, I believed I was receiving $15,200 for my trade-in, but later learned that the actual trade value was $14,000 with the remaining amount related to an EV tax incentive. While the total may have worked out similarly, I believe the distinction should have been explained much more clearly upfront. During the financing discussion, I specifically explained that I wanted to stay around a certain monthly payment because I was trying to keep the vehicle affordable within my budget. After the salesperson returned with estimated numbers that were much higher than expected, I questioned how the payment could still be that high considering the amount I was putting down on the vehicle. At that point, I was told the estimate included warranties and additional products. I explained that I likely could not afford those additions and asked what the payment would look like without them included. Instead of being provided a clear breakdown at that time, I was told finance would go over everything later. Shortly afterward, the detailing membership was presented to me as something all vehicles receive, and when I directly asked about the cost, I was told "nothing." Because of the earlier conversations about affordability and removing extra products, this later became especially frustrating once I realized the membership had actually been added into the financed purchase total. I do appreciate that the dealership provided me with an EV loaner while waiting for the repair. However, the loaner itself was given to me in poor condition with bird droppings, a dirty interior, and low windshield washer fluid, despite being told I could be charged if I did not return it cleaned. I documented the condition with photos immediately upon receiving it and ended up having to clean the vehicle and refill washer fluid myself. My frustration is not simply that the vehicle requires a repair. I understand repairs happen. My frustration comes from feeling that the seriousness of the OnStar/telematics issue, the realistic repair timeline, the known backorder situation, and several financial details during the sale were not communicated as clearly as they should have been before I agreed to purchase the vehicle. Overall, the experience has left me feeling disappointed and misled due to inconsistent communication and lack of transparency throughout the process. read more

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After having my car for a week, the repair to my vehicle was not done. It still a day later after stopping at my cousins place would not start. Finally after waiting a little while it did, but the problem still existed. So I am taking it to another dealer which is actually closer to me and see if they can fix the problem. Over all the service time was not what it use to be. And with the problem not solved, very disappointing. read more

I waited for over 2 hours to have my oil changed and tires rotated. I made an appointment three days in advance, I was told that walk ins were placed ahead of me even though I had made an appointment, read more

I had a great experience at Andy Mohr. Troy really set me up for success. I've never had such a positive car buying. Thanks to the whole team. read more

My husband and I worked with James in sales and Patti in finance when we leased two new vehicles and the experience was amazing. They're both very knowledgeable and helpful. We will definitely return back here for any future lease/purchasing needs. read more

The usual add-on game- $1,100. They agreed to $2,461 off the MSRP. What a joke! Outwardly polite, but manipulative. I know the dealer invoice amount! Get passed from person to person. Found a no BS dealer, have 2 discounts and my Credit Union working on it. Save your energy. read more

BEWARE BLATANT FALSE ADVERTISING My wife and I went in to test drive a 2024 Blazer EV. The test drive was good then we started talking numbers... Their website shows a price with a price reduction below MSRP that was a "discount available to everyone" and then shows other discounts people may be eligible for, i.e. federal EV tax credit. This internet price is the main reason we decided to do a test drive. When they reviewed their actual offer that "discount available to everyone" apparently included all the other discounts people may be eligible for as well. The excuse I got was that they agreed the website is bad but their corporate controls it and they wouldn't honor the advertised price. We were ready to make the purchase if they would have honored the advertised price but since they didn't we walked. We previously bought a car from one of their other dealerships and had a decent experience but after this we won't be shopping with them again. read more

TLDR: I'm about to go FULL KAREN. (Actually sorry, Karen's. I actually love you guys so much!) Whew. This one is a doozy. I have about 10 years of experience in automotive sales before I went into the medical field. I was busy working this weekend so my husband, a district manager (also kind of in the industry) took our 19 year old with an above 700 credit score to look at the pre-owned Camaros. While my son has worked since he was 16 years old, I have also helped him gain a great credit mix so GMF would have financed him in a hot second. Apparently the sales guy basically blew him off with his potential co-signer (my husband) with him. Also my husband asked the sales guy how new C8's lease. Our last Chevy dealer in Florida (Shout out to Maher!) knows us by name. We joke that they also know our SSN's by heart because between the two of us we've purchased 9 new cars and 3 pre-owned from them over the past 15 years. (I worked at a Buick GMC dealer but they don't have fun cars and I love my fun cars). Anyways, my son walked away with nothing because the guy said the finance company wouldn't finance him (no credit pull) He walked right into a lease on a brand new car elsewhere. A 2025 Jetta GLI. He didn't need a co-signer. He traded in the 2021 VW Arteon lease that he had been driving(in our name, we signed it over), with the $3,000 down he had and you guys blew the opportunity to flip the sale to a new car if you were concerned about getting an approval on a pre-owned Camaro. The sales manager at the other dealership came and met with my husband and son IMMEDIATELY after his test drive. Not to take a turn on him, but literally just to say hello. They were given a tour to service to discuss how service would care for him if he decided to purchase there. Like the difference was night and day. This is the service that I used to give my clients before I switched industries, and if your service would have been half as good our next 9 toys could have come from you. What do the kids say? You fumbled? Yeah. That. Attached is the new car plus the trade my kid had to come pick up at the house, and the listing of that car that was on the website. read more

Andy Mohr Chevrolet - Brand new car from a VW dealer since this dealership didn't want to help a well qualified buyer. - Car Dealers Near Me - Plainfield, Indiana

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Do not go there. Do not buy there. Whatever you do, do not buy a warrenty there. They make the vehicle sound like gold , but with 24 hours of buying it the headlight went out and they didnt want to fix it. The parking assist didnt work and I left several messages with thei technicians. Never got a call back or they tried saying it wasnt covered right after I bought it. I learned to deal with not having it. Now is years later and tried to use the warrently I bought that should cover multiple issues. When making the appointment I asked how long it will take. I was told 1 day to diagnose, at the appointment I was told 2 to 3 days. Making the appointment I asked if I was going to be charged. I was told not with the warrenty. At the diagnostic appointment they wanted $200 to diagnose it and an additional $100. That is before even finding anything and I was told when making the appointment there would not be a charge. I will NEVER go to another andy mohr dealer again. They are crooks. read more

We visited to look on a car that was listed online, and were told it had already sold. The next day it was still listed, so I texted someone and it was available, but we didn't get the chance to look because it sold that day. Run by liars, Andy mohr is crap. read more

we bought a car from them and didnt drive it until after we were done signing paperwor (lesson learned). while we were signing paperwork they took it back to 'detail it' how can you not notice all the tire lights on and low? how can you not notice it needs an oil change? how can you not notice the safety recall was also popping up. so all of the lights were on on the dash. if they couldn't do the basic maintenance what else have they not done? I'm sure we will find out. read more

Purchased a used Suburban that was apparently just taken in on trade. Signed paperwork on May 6th. Didn't take the vehicle as it still needed to be sent through for the used vehicle inspection, as well as some pdr, paint touch up, and Ziebart services. I get a text on a Saturday telling me that the vehicle is done, but the paint work is not done because the guy that does the paint work did not show up on Wednesday (I am being told this 3 days after he didn't show up.) Salesman tells me I can pick up the vehicle and bring it back. I tell him that I will not pick it up until it's finished. Another week goes by and we hear nothing. On Friday we text the Salesman, with no answer until later that day. He finally responds, he's off that day. We get a hold of a sales manager, Gerald. He is sympathetic and gives us his phone number. He is going to send the vehicle to the paint guy on Monday. We hear nothing until several days later, when my wife sends a follow up text. He says that he left a Voicemail, and our Salesman did the same, telling us our vehicle is ready. Funny, neither my wife or myself had a missed call, Voicemail, or text. We go 2 days later, on a Saturday, to pick it up. We get there shortly after they open. They tell me they couldn't wash it because of the fresh paint protection. I ask them for some verification of the Ziebart work as well as the extended warranty that we paid for. The Salesman sends me back to the finance guy for the info, which he emails to me. I inspect the interior, as it had not been cleaned up when I looked at it on May 6, and again on May 17. It did not looked like it was detailed, nor did it look like it had been detailed on June 7th (when we picked it up.) The interior still has chunks of pet hair, there was dirt in the cracks and crevices, sticky stuff in the console, and the interior windows had a film on them, including a ring where the stock number tag was on the windshield. The salesman tells me that it was detailed, but they basically just have high school kids cleaning them up, and I can bring it back to be cleaned again. I decline. I ask about the 2nd key and fob since we discussed this as we worked the deal on May 6. During that time, I asked if there were two keys, he looked, came back with two keys and two fobs, and put them in the deal jacket. Of course, when we pick the vehicle up, they tell me the deal only had one key. At this point, I'm pretty infuriated, as they are pulling the typical dealer B.S. He tells me that he never loses keys. But they have had the vehicle for a month, with plenty of opportunities for losing a key. The sales manager eventually agrees, and they take the vehicle to service for another key and fob. Soooo, we wait for another hour and a half with no communication. Agitated, my wife inquires as to why the wait for a new key and fob. They have to go to another dealer to get a fob. Would have been nice to know. So, once the key arrives, I go out to check ​and make sure the key and fob works. They do, but the salesman is nowhere to be found. So, I load up and leave. Two weeks after, I was in Plainfield for work, so I swing by Ziebart to get some information on the services that they performed on the vehicle. Not surprised, but they have no info about doing anything to the vehicle. So, I'm sure I will have another fight on my hands. Overall, 1 star is too many. I am furious that I purchased anything through them, and I am sure that I will have to fight tooth and nail to get anything accomplished with the proof of ziebart protection. This is my 2nd vehicle purchased from them, consider it my last. read more

Ended up making a deal I regret.Got wore out and caught up in the emotional side of things instead of the financial.

Gary Bates was very helpful, thoughtful and knowledgeable. Process went smoothly and would recommend Gary and Andy Mohr to anyone.

Overall, the experience there at Andy mohr Chevrolet was great ,had a issue with explanation on Ziebart, but emailed the general manager and resolved it without issue, sometimes things are rushed and both parties don't look over stuff and explain everything,so when you're buying and just look over everything good and make sure they explain everything to you before you leave so there's not an issue after the sale,used car i purchased is great so far read more

I was told the truck would be looked at 4 different days and it was not. I had to pay out of pocket to have it towed to Stoops GMC and they took care of me right away. I wish it went there in the first place. I told Mohr what needed fixed and they just sat on it. I knew the diagnoses, Mohr never even looked at it and Stoops said I was right. I have bought 3 new GM trucks in the last 2 years and this is why I no longer go to Mohr. read more

Warning: Dishonest dealership trying to hide serious engine issues. I asked about a 2018 Titan and was told it had no problems. They sent a clean Carfax and claimed it passed their 170-point inspection. I paid for my own mechanic to inspect it -- he showed me on FaceTime that the truck had a loud engine knock. The dealership had moved the truck to a corner and tried to delay giving him the keys, likely to hide the issue. They're either knowingly selling a truck with a bad engine or have no clue what they're selling. Either way, I was lied to and nearly scammed out of thousands. Avoid this place. Do your own inspection and don't trust what they say. read more

I've been coming to Andy Mohr for all my vehicle needs for at least 5 years. I want to shout out Garry, Greg, and Josh for creating a customer experience that is quick, professional, and yet welcoming and cheerful. I appreciate all the work that goes into caring for my vehicle and I've never had a bad experience coming here. Thank you all for giving me a place to come where I can trust my vehicle will be cared for, and I know I will be treated with every courtesy, consideration, and kindness. I hope you all have a great week! read more

Went to Andy Mohr & bought my first Jeep Grand Cherokee Under 85K miles was so excited... my mother bought a vehicle here, so we trusted this dealership. Bought it on Jan 2nd 2024, 14 days laters oil started to leak & I only use my Jeep for driving to work & home. I even test drove at that dealership & it checked out. I took the vehicle to the dealership & the 2nd day Carlos who sold the vehicle to us said that they approved the repair on the 3rd day they denied me. They wanted to charge me $1164 Before buying a vehicle always check interior, exterior, engine even ask if you can they can do 150 point inspection which I did not. I had so much trust in this dealership, and they lost all my faith. On the 4th day I picked up my Jeep & Carlos who sold the Jeep, I asked questions about the diagnostic about what kind of part it is, and he didn't know nothing his words. That right there I felt so disappointed so much trust and faith went out the window & to top it off He tells me to sit down in the waiting room so he can go sell another vehicle. They couldn't find my jeep so instead of using a tow truck, they drove the jeep from their repair shop to the dealership. That right there is lazy and trashy service. I was very furious, Even though I kept my attitude in checked they disrespected us by selling us a broken JEEP. ‍ I had to change my review from 5 stars to a 2 stars and the reason why if it wasn't for Ron Sharp, the manager he explained the situation and he was very nice & informative. He even said if you would have dealt with me I would've gave you a better deal. Now I'm stuck with a vehicle that has an oil filter assemble leak can't drive. $39K for a broken Jeep. Thanks Andy Mohr read more

Andy Mohr Chevrolet - Jeep 85K miles - Car Dealers Near Me - Plainfield, Indiana

0 stars - they totally wasted our time. I called this morning to confirm the price of a car listed online. It did seem too good to be true, but it's what they had listed at. Destiny took my call and assured me that the price listed is what would be honored. That is NOT what happened. We drove 45 minutes in rush hour traffic and the kid who helped us immediately said "I can't give it to you at that price." I feel like when an employee messes up that badly (the girl that told me the price) the manager should have came to discuss the situation and apologize. Not only did that not happen they wouldn't budge even $100 on the price. Needless to say we left without a car and I will not be taking my business to any Andy Mohr dealerships after that disaster of a visit. (Oh-by the way-I also had screen shots of the price and they changed it while we were sitting at the negotiation table. ) read more

Salesman was Great, But the Truck I Bought is Junk Bad Engine, Engine light came on after I Purchased Vehicle, Had It Checked out ,They Timeing Chain and Phasers Need Replaced ,I Bought as is, So I Guess I'm out of Luck,I Have Purchased several vehicles in past from this Dealership, But Never Again, Beware of vehicles sold As Is read more

I would rate 0 but I can't. We have had nothing but trouble with this service department. They have told us we were idiots then found out they had to replace a rear seal in a brand new car. Now I went and got my oil changed and a week later it is leaking still. I have washed it so I know it is not residual oil. Called to have them look at it and they said they don't ever make a mistake and we were wrong. Do yourself a favor and dont shop here. read more

Me and my wife called and asked about a 2024 truck online. we went into the dealership and they gave us Dan. Dan was rude and non conversational. I am in sales and i had to force conversations with him while we test drove. Then i was not happy with that truck and i wanted to see other options. At this point he becomes rude and acting like i am inconveniencing him. We got into a back and forth and ultimately i told him we were done and me and my wife left. These people obviously do not care about customer service. read more

I bought an Audi here and firstly, they added an $800 paint protection package to my sale price WITHOUT HAVING EVER WASHED THE VEHICLE. I was told after a check in call that someone would be calling me to amend the situation but have yet to hear back. The clutch went out Immediately, The alter did as well, and as to save themselves money I put it on myself in the parking lot which was honestly the least bothersome part of the whole situation. The tires on the front axle were completely toast and it was overdue for an alignment. But of course before any problems arose they were very insistent on having me write my review. Do not trust the listed price, they'll find things to add and when they don't it'll be the vehicle itself. read more

Went there on 6/16/25 to buy a used truck that I've been searching for. Quinton helped us out by being a professional and a good salesman. If I had money I'd go back and buy one of the Corvette's they had in the showroom. read more

They tried to sell me services that I didn't ask for like a ziebart package and some kind of stencil service. I just bought a used car there for 5000 dollars and all I was expecting to pay was for the price of the sales tax and the car but they presented me a bill for 6800 which had the extra services on there and made me feel uncomfortable when I said I didn't want those extra services. The car i bought is 12 years old why would I want to get it ziebarted read more

Had a 4pm appointment for an oil change and rotation, car wasn't taken back for service until 5pm. No one came to check on me or to let me know that they were running behind. Car wasn't finished until after 6pm. My frustration is that why do we have appointments if we have to wait that long just for an oil change. read more

The oil was changed, but the oil life was never reset--it was still at 11%. The fuel filter was also replaced, but that wasn't reset either. The check engine light came on right after, so I have to drop it off again. read more

Took 2.5 hours for an oil change and tire rotation. Technician said it was bc I scheduled online and that info isn't always transferred to them. I didn't though. I called the service department since the same thing happened last time when I used the online app. As usual, they are always professional with a comfortable and clean waiting area with free coffee and vending machines. read more

I had an awesome experience with these guys! I was looking at their inventory and within 2 days I was driving my new vehicle. I definitely recommend Jeff! He was very helpful and informative. He kept me in the loop through the entire process and always kept me up to date at every step. Thank You guys at Andy Mohr Chevy! read more

The fix on my car was great! however I had an appointment at 10:00 & didn't get my car until 1:30. too long to wait with an appointment.

Their maintenance department is the worse , I took my truck in , they told me one thing and turn around and says something else. They are rude and pushy very disrespectful. Kodi or what ever that long beard guy name is thr service specialist. He lied when I asked to speak to a manager and said he was the highest authority in the maintenance department. They are awful don't buy a car nor take you car there for any service I regret buying a truck from them. They also do everything on their power not to cover anything under warranty. Even with the extended warranty. read more

Great service dept. I took my car in and the work was quality. The work was also done in good time with great communication from the dealer. My only complaint was that it was a little too expensive. $500 to replace a part on the drivers door. But over all I highly recomend them. read more

We purchased this car for our son. Our salesman was Mario. He was great. The experience with him was awesome. When we got into finance it was was a completely different story. Tyler is rude and curt. With his attitude I doubt this is the first time you have heard this. If it wasn't for Mario we would have walked away from the deal. That being said, as long as he is there I would never purchase another car from your dealership. read more

If you say Ziebart is included in every vehicle you sell, then you charge me $799 for it, it's not include. I paid for it. Also the car was filthy, there's no possible way it was ever sprayed, and if it was, it was sprayed on a dirty surface and applied incorrectly. read more

When I purchased this vehicle from your dealership during the summer, it had 22,000 miles on it. I brought my truck in 3 months later because I had brake service lights on my dash. At this point it had 25,000 miles on it and the spring had just started to become audible. 75% of my miles are highway miles and I've never towed anything with the vehicle. I scheduled the pad replacement along with an oil change since I was almost due. After the oil change I was asked to bring it back in for a few days the following week for a more thorough inspection since it was only at 25,000 miles and promised a loaner vehicle during this time since I would be without a vehicle. When I arrived I was told the loaner vehicle was not available and the supervisor would call me in a few days when one was available. After 2 weeks I had not heard anything so I called repeatedly and finally was able to leave a message that was never returned. A week later I called again and was able to drop off the vehicle for several days while I was out of town. During this waiting process the worn out brake pads that weren't replaced continued to wear and damaged my rotors. I was now told I needed to pay the total amount to fix both of these issues. I was upset that I had to pay for the pads but I understand it not being covered under my warranty. But having to pay for the rotors was unacceptable. There was no damage to them the first 2 times I brought the vehicle into your shop. If your team was doing diagnostics on a vehicle before selling and saw the pads were that close to end of life they should have changed them in advance. Making me wait until they've caused more damage to my vehicle so I have to pay for all of it is inexcusable. Your shop took advantage of me. You should be ashamed of the way they treated my situation. read more

Not satisfied at all with the service provided. They were not skilled in servicing my particular make and model even though I purchaded the used vehicle from them. so the issues were not resolved read more

I came in to sell my car and I had a great experience! I worked with Doug Solomos the KBB buying manager and he was very hospitable and kind. When I first arrived, the receptionist greeted me and quickly notified Doug that I had arrived. I sat down for about 5 minutes and was then greeted by Doug who gave me a run down on how he would look at my car and then analyze prices. It took around 30 minutes but I was glad he let me know. He was very elaborate and provided me with details and did not pressure me at all to make a quick decision once he told me the price he could offer. The price we ended up with was pretty close to the Kelley Blue Book price so I was very satisfied. I would definitely recommend that you work with Doug if you want to sell your car after taking a look at KBB. I really appreciated how kind and patient he was and how he thoroughly explained things to us! Also, the place itself was clean so I appreciated that. I can't say too much about the experience of buying cars but I saw that anyone who was interested in buying seemed to be heard and treated well :) read more