I had the BEST expeirence working with Tyler in sales and Katie their buisness manager. Both made the process seemless and was very reasonable helping me get into the vehicle I want! Both were very friendly, professional, and personable. Great experience overall. read more

My recent experience at this dealership needs to be shared. After speaking with Stan (the general manager) and Michael (the sales rep) for three days about a specific vehicle, I showed up to find the car was nothing like what had been described and that the photos advertised appeared to be intentionally taken to hide all the issues. When we arrived to test drive the car, I immediately spotted several issues that were never mentioned. The car needed new rear brake pads, a new mirror, new exhaust tips, and looked to have a junkyard engine. There were tree nuts and debris scattered throughout the inside of the engine. The motor also had a brand new white sticker that said "Q5" despite the engine being 15 years old. These are the stickers I've seen junkyards use when selling parts separately. When I brought all this up, the explanations I got made no sense. The missing chrome exhaust tip was apparently "how the dealer gets it," or something the previous owner removed because it was "hard to clean." The young sales rep who told us this clearly no real experience or knowledge about cars, which is concerning considering he works at a dealership. Meanwhile, the car was priced about $3k over Kelley Blue Book depite all these issues, The whole experience was a waste of time and I do not recommend anyone to go that dealership. read more

Dustin the car salesman, Mike the GM, Dan the appointment manager, and Nick sales manager, and Shawn the finance guy took the absolute best care of me with my entire experience getting a Atlas Cross Sport! Not pushy at all because I spent a week doing my own research, and no vehicle in that class can compare. Hopefully you can have the same team and experience I did because it was everything I needed. Also, shoutout to the guy on the grill! Thanks for the cheeseburgers read more

Andy Mohr Volkswagen - 2025 Atlas Cross Sport Rline blackout edition. - Car Dealers Near Me - Avon, Indiana

I'm not gonna say much but unless your rich I wouldn't go here I bought a used 2010 Honda accord for around 12,000 not at all what it's worth despite it's condition it has about 130,000 miles on it and a couple of things inside like a small tear on the seat but anyways fuck dealerships I tried to bring the price down and they told me they couldn't. This is the best price that they could do. I am 19 and I was buying my first car. It's a coupe too which personally I don't know if coupes are relatively more expensive but they shouldn't be so unreliable. I was trying to buy a different car. A bigger car in personally would've been better for you around the same price range and they told me I couldn't do that. I regret my purchase so much. I wish I had went somewhere else. dealerships are scammers. yes you did offer me other options of cars that probably would've had problems quicker down the road cars that typically had problems and what I'm trying to get at is that you way over priced the used car you sold to me no going around that you just did especially with the year and the condition it was it the first time I took it for a test drive the back tire was smoking and yeah, I could've gone somewhere else, but I was carless and using somebody for a ride. Again I was buying my first car not everybody is rich and have others to demand on I went there because I thought I could get a good deal. that was my mistake. read more

2nd experience with this dealership and another huge disappointment; I need to take vehicle to dealer otherwise they would have never seen me after their first mess up and of course after they made things partly right they asked me to take down my review; well this encounter was another huge mistake on service guy Kevin gave me a price quote and after I gave authorization to start repairs called within an hour doubling the price saying the parts were not included!! How does something like This happen right? Well he apologized but I had to ask for management to at least ask them to meet me half way to help my son to get his vehicle fixed!! Only to be given another incorrect amount but manager agreed on meeting at my price point which I felt half of them rat and half I eat... well only to get to register and be told now I can't use a coupon due to a agreed price point when again none of the issues with pricing was my fault even tho they admitted it was an error!!! Don't do business with these crooks! Imma stand on that before they get my business ever again! read more

Just traded in my old 2002 Toyota Camry and my amazing man Shawn Hatcher was ready to help me drive home with a slick new Jetta. These guys and especially Shawn cared about my budget and wanted to help me find the right car for my needs in that budget and what made me comfortable. The folks here are very friendly, they're excited to show off the cool things their cars can do and they are very informative as well, teaching me all about VW cars as a former Toyota driver. Furthermore, they had a very clean and comfortable facility, the floor and staff utilized some very cool tech to run their business, and were nothing short of dedicated at their job. I can't recommend Shawn and his team, passion and dedication along with his GM Mike, and finance team member Kaitlyn enough if you're looking for people that want to get you great deals and are willing to give you a great trade credit. read more

Andy Mohr Volkswagen - Me (left) and the amazingly helpful and dedicated Shawn Hatcher (right) celebrating me getting my new Jetta. Great guy! - Car Dealers Near Me - Avon, Indiana

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My car is now 7 years old and I've been bringing to Andy Mohr Volkswagon on Rockville Road, in Avon, for all my car needs (except tires). They are always friendly, courteous and knowledgeable about my car. My car is still doing very well and I always have service completed when mileage requires. I never skip an oil change and keep fluids full. The service techs are very nice and always explain questions so I can understand. They only make recommendations for extra service when things indicate a problem. Right now, that could be my air-conditioner which sounds like it needs servicing. I mentioned a sound I've been hearing and they all mentioned air-conditioner. Maybe next week. I never have problems getting an appointment here and they are great to work with. The service waiting area has a large flatscreen, comfortable, big chairs, drink vending machine and free coffee and chai latte. They keep you updated as they are getting closer to done. I can highly recommend Andy Mohr Volkswagon and their service team. read more

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I cannot say anything positive about my buying experience here. Paid $5k over blue book to later discover they hid defects, leaving me to cover the repair cost. When I asked for them to correct the issue they basically said "sucks to be you." In contrast, I was absolutely truthful with all known issues with my trade in. I expected the same courtesy. read more

Had a great experience at the dealership. Bought me a new Tiguan and it is super cool. Wife bought her new car so dad gets to buy his new car haha. Josue Garcia Was the salesperson I worked with and he did a great job. Had everything ready that he could do personally. Definitely seen him being a hard worker. Car is pretty nice too. Thank you very much sir and thank you for not pushing me to buy. Very much appreciated! The other thing I'd like to add is your guys lounge area was really nice and I definitely loved all the VW gear you guys sell. Wanted to get myself a shirt but I forgot. I had to go back and grab my garage door opener so I'll probably get me one then. Thank you so much Mr. Garcia and keep up that great work ethic and strive to by #1! P.S. The daughter loves it so we might be back in a few years for something for herself. Depends on how her attitude is then . read more

Andy Mohr Volkswagen - 2023 VW Tiguan - Car Dealers Near Me - Avon, Indiana

Please make sure you look at the pink sheet!.... do not believe what they say you are signing!! Read it all take your time! DO NOT BELIEVE WHAT THEY ARE TELLING YOU ARE SIGNING!! If you don't want to feel like you have been taken advantage of. Make sure you look for all charges or you will find out an additional 1200 dollars they forget to mention for a service you won't need and will never use, of course they will word it differently so the scam works for them. They are pretty good at screwing people over!...... be careful! Picture coming up soon. read more

Andy Mohr Volkswagen - Ask what it is and why you have to pay for it? Avoid this place! - Car Dealers Near Me - Avon, Indiana

1,198.00 Later thanks to VW in greenwood my car is fixed properly. The sad excuse of a response from the Andy Mohr Volkswagen dealership is just careless and sad. No one should ever have to buy a 3000 warranty and have ,to use it 2 days after you buy a car. This is how they make there money duct tape the car up enough to get it bought , then have there service department fix it over and over. Not really sure how this owner sleeps at night while ruining customers life's and family transportation means . There's a evilness and heartlessness to work at this dealership. read more

Arrived for a scheduled appointment and they quickly met me at my car got me started and even had the part in stock. The service tech continued to communicate consistently the progress and their waiting area provided great space to get work done remotely. at the end I needed to leave quickly to make an appointment I had already scheduled and they even got the car to me and sent the paperwork later. Great first experience. read more

I saw a used vehicle advertised at Andy Mohr Volkswagen. This dealership is two hours away, so I called Saturday morning to make sure they still had the vehicle before I attempted to make the drive. Dan assured me they still had the vehicle, and so we made an appointment to go see it. When I arrived, they told me they no longer had the vehicle, it was sold Friday night (the night before I called). They did apologize for what seemed to be a system error. Obviously, I was very disappointed, driving myself, my wife, and three kids to look at a vehicle that I was told was there but had already been sold. As I was leaving, Dan asked if he could provide me a gas card for my trouble. I thought this was a nice gesture given their mistake. Sadly, he came back and said, "Can I mail it to you?" This was adding insult to injury at this point. As I rolled up my window, I said to my wife and kids, "Don't hold your breath that we will ever see that gas card." I waited a few weeks to see if Dan and Andy Mohr Volkswagen would redeem themselves. Surprise, surprise, no gas card ever arrived. I would avoid this dealership if I were you. read more

Terrible place. Told the sales man Paul what we could work with and he ignored it and proceeded to say that we were lying and to just go get more money for a down payment. Refused to listen to anything I had to say after I called him out for telling coworkers that I was lying read more

Andy Mohr Volkswagen - Great customer service - Car Dealers Near Me - Avon, Indiana

I had an overall great customer service experience getting our new SUV. Felt I got a fair deal on the trade in (above KBB estimate by $600) and a good price on the car. Josue was great to work with. HOWEVER, after only 7 hours of drive time the battery completely died on me when I was 2 states away from home. I was stranded for the night. Took it into the shop the next morning to replace the battery, and they told me the battery cables were corroded to the point that they needed replaced in the very near future. It's a small thing, but this shouldn't have been missed in inspection and could have easily been replaced prior to selling. When I asked the dealer about it, they basically gave me the big ole screw you, that's on you to worry about. Just a frustrating end to an otherwise pleasant experience. Felt this could have easily been handled prior to selling. read more

Service department is horrible. I took my 2013 VW Passat TDI in for repairs including leaking fuel. Less than 2 weeks later, my car almost caught on fire because of leaking fuel. Nobody returns your calls. Nobody cares. They just take your money. Do not ever take your car to them to be repaired. Andy, you should be ashamed. read more

Never doing business with them again. I wanted to give my honest opinion, I am not happy with my purchase. I bought a truck from Andy Mohr Volkswagen at Avon. I was sold a truck that was supposedly inspected. Engine light code was canceled upon my test drive and it had came on. When I figure out the issue on the truck. The sales rep told me that dealership have looked at problem but records do not show anything. Upon request to fix the issue, dealership wanted to help out since I am loyal customer but it was a lie and wasted my time. I had my car in service center for 2 weeks with the hope that service rep going to make it right after talking on phone. After talking to the Sales Manager , he told me "We Can not do Anything , I bought the truck from dealership as-is and service warranty was offer to you". I knew the truck had scattered window and I had notify the dealership before purchase , that I was aware and willing to fix it. I was not aware of the non reliability of the truck or the dealership . I guess loyalty doesn't get you any awards. I won't trust driving off with any used car they sale. After going to Mechanic , I discovered I need to fix Bad spark plugs, throttle body sensor , fault fuel injectors and bad catalytic converters which was surprising since it could have not pass dealer emission Testing. I have over $1500 in repairs already. Thanks Good Luck. read more

The service department was nothing but helpful with our recent issues, they took the time diagnose and repair our vehicle properly and in a timely manner (needed an engine under warranty) they gave us a loaner to use without blinking an eye. The team behind the desks made our time without the car carefree and easy. The service manager took the time to call me and explain the scenarios and everything he was prepared to do when the initial complaint started. 10/10 read more

I have always leased cars and the most recent car I leased was a Toyota Corolla from Andy Mohr Toyota. I really liked the service I received from Andy Mohr Toyota but I grew to hate my corolla. After coming close to getting in a serious car accident, I was desperate to end my lease early and get into something bigger and safer. I was super picky about what I wanted but knew I wanted an affordable suv with 3rd row seating. To get my garage spot I told my fiancé my car would need remote start and heated seats. We found the affordable Volkswagen Tiguan online and decided to check it out. We were greeted at Andy Mohr Volkswagen with smiles and phenomenal customer service. Tyler was patient with our indecisiveness as he walked us around the entire lot to look at every Tiguan they had as we compared every small detail. We decided on the Tiguan SEL and I absolutely LOVE it. Tyler was patient and understanding when we asked for some time to think about all of our options. Once we decided on the perfect one Tyler walked us through all of the paperwork in an easy to understand way. He used his time wisely and explained the features of the car to us while we waited for someone to finalize all of the paperwork for us. They called to make sure I was loving my new car and were there to answer any little question I had. When I returned the spare keys to my old car, they greeted us by name. I work at a school and we collected toys for tots but we weren't a drop off location so I asked if we could drop off the toys at their store. They were so excited and helped us carry in the multiple boxes of toys we had for them. I did have to take my car in the get the latch in the driver side door tightened up and they were sure to get me in quickly. Again I was greeted with smiles and was called by name. They thanked me again for all of the toys we donated and were quick to get my car fixed. While i waited in their computer waiting area they even washed my car for me. If you need a new car I would highly suggest heading to Andy Mohr Volkswagen and asking for Tyler. You won't be disappointed. read more

Andy Mohr Volkswagen - 2019 Volkswagen Tiguan SEL - Car Dealers Near Me - Avon, Indiana

I had a great experience! Paul, Jordan, and Nick were fantastic! Everyone was helpful, knowledgeable, and very friendly. I love my vehicle and would definitely buy from them again. read more

Great place to do business! Friendly staff and beautiful building! They have a really nice coffee machine!

I went into Andy Mohr looking to purchase a new car. I was politely greeted by a salesman and then greeted by the General Manager, Mike Telezyn. I have purchased several cars. This was one of the best experiences!! Mike and Chaz were super to work with. And Tharon answered all of my questions when on delivery of my new car. I would recommend visiting them. I got the car and payments I wanted without any hassle. read more

DO NOT BUY FROM ANDY MOHR VOLKSWAGON! 15 days after a purchase, a tire on a car purchased from them had a blow out on 465. Andy Mohr was contacted to ask for assistance with getting a tire sensor done as new tires were already installed. Andy Mohr accused the customer of hitting something and not responsible by any means. Safety of customers is not a concern when selling dangerous vehicles. read more

Just bought a car from Tharon. I couldn't have asked for a better experience. He made it a pleasurable time. I would recommend everyone buy from Tharon. read more

So my husband decided I needed a semi new car and after driving around allllllll day literally going from one car lot to another from Greenwood to 96st and Plainfield we ended up at Andy Mohr in Avon it was around 5 PM in the afternoon when we showed up a nice man name Jeremy came outside and asked what were we looking for my husband explained to the salesman we wanted a car around $13k after test driving 4 cars he showed us a 2016 Volkswagen passat with very low miles and it was around our price range Jeremy was VERY patient with me because I am a handful and I'm very picky we were at the car lot till about 10pm I felt bad I had our salesman there that late but he reinsurer me everything was fine and he did not mind staying after hours to get me the car I wanted if your looking for a great car and great customer service this dealership is for you. read more

Andy Mohr Volkswagen - Hands down one of the best car lots I've been to in my life - Car Dealers Near Me - Avon, Indiana

This is my 2nd review of this service department. I get into my Cross Sport this morning and I have an airbag error light come on. The service manual advises to take to the dealership immediately. I do so and because of a busy schedule I have today I request a loaner. Service advisor David Patterson became rude and condescending advising there are no loaners available and most dealerships would just turn you away on a Saturday morning. If I am not mistaken there are over 300 cars on this parking lot. I am sick and tired of these dealerships doing what they can to make a sale; allowing overnight test drives and then when you need a vehicle to drive magically they don't have a car available. I like my Cross Sport but if this level of service continues this will be my last Volkswagen purchase!! read more

I've been here twice now, not sure why I went back a second time. My car was towed from my girlfriends apartment and was damaged by the tow company. I got quotes from here, Best One right down the road, and Dearry Automotive. The quote was higher obviously but I do like having bigger repairs done by the dealership. The man I spoke with first was a really nice guy, genuine and knowledgable and that put me at ease. I called the tow company and had them get in contact with Andy Mohr so that they could arrange payment for the repair. Since I was here I figured I might as well get an oil change too. I asked about prices and the man gave me several options. I picked up my car from a man named Dave. Dave. When I got my invoice there was a charge for $80 for an oil change. $80! That's absurd. I asked Dave about it and he said that it's this expensive because my 2009 Jetta takes a special order oil filter and oil. This was a bold face lie. I vowed to never come back. This was in 2016. Fast forward now to about a month ago. My car has just recently been paid off (woo!). I go to leave work and I cant turn my key. I do some research and my ignition lock cylinder needs replaced. I called Andy Mohr, Falcone, and Tom Wood. Andy Mohr was the first to get back to me. The man said that if I had my car towed to them they might be able to look at it that day for a diagnosis but for sure it would be done by the next day by 3. This was a Wednesday. He said that the part will take 5-7 business days days to receive due to it being special order specific to my car (this is actually true), so getting it diagnosed and the part ordered asap is important to me. I get my car towed there by White Glove Towing (highly recommend). I spoke with someone other the man on the phone and he wasn't familiar with my situation so he leaned over and asked the man at the desk next to him. DAVE. Dave is who I unknowingly spoke with on the phone. Dave told the man I was talking to that he told me that he wouldn't be able to get my car in for diagnoses until the following Tuesday! Funny that Dave changed the deal once my car is on their lot. This "Dave" feels like a cheap car salesman. Nickel and diming people he thinks he is smarter than, people that he assumes don't know much. He preys on them. Everyone I've spoken with at Andy Mohr has been nothing short of nice and genuine, except for Dave who is a bold face liar and a sleezeball. I called Tom Wood and had my car towed up there instead. I didn't want to make a second insurance claim for a tow so I had to pay out of pocket to get away from Dave, but it was well worth it. I wouldn't recommend Andy Mohr Volkswagen to anyone as long as Dave is there. If you must go there, do whatever you can to stay away from this guy. read more

Amazing experience! Have bought two cars from this dealership, with an excellent experience! Staff was very knowledgeable and kind. Go see Tyler! read more

TLDR: Do not use Andy Mohr Volkswagen service center Last week I received a call that my vehicle had a recall. I said I wanted to schedule that and also get an inspection that I am overdue for. She offered me 8:30 on a Thursday. I said I couldn't do that because I work at 8. She said that I could bring my car in between 7 and 7:30 and there is a shuttle that would bring me home, despite living in Brownsburg. When I showed up today, the service center doesn't even open until 7:30 and the only person working said the earliest I'd be able to get a shuttle would be 8:30. Despite me explaining what I'd been told, he felt like reminding me multiple times that my appointment wasn't supposed to be until 8:30. While I understand that he claimed to be the only one there (even though I saw several service employees walking around) and thus couldn't drive me home, he refused to even reschedule the appointment for me, saying he doesn't do that, I have to wait for the other employee to call me back for scheduling. So, I woke up an hour early and drove there only to be turned away without even a rescheduled appointment. As I was driving home, I remembered why I am so overdue for the inspection. It is because last time I made an appointment for it and showed up, the exact same guy told me it would be a 4 hour wait despite me having an appointment. I refused to wait 4 hours to get a car inspection and he was so rude about it I never rescheduled. I will not be back and I will be complaining to the leadership team. Do not go for service at Andy Mohr Volkswagen unless you have a lot of free time that you don't mind them wasting. If I could give 0 stars I would. read more

Really happy with the interaction I had with Anthony P. regarding a used vehicle that I was hoping to purchase from out of the area. Anthony went out of his way creatively to make sure I had access to all the information I requested regarding the car. I appreciate the going above and beyond on a short notice with options to try and accommodate me as I would have been traveling through the area. While things did not work out, definitely at no fault of Anthony or Andy Mohr Volkswagen to work with me, I'd have no constraints about working with them in the future. If your out of the area, you'll find them friendly and ready and able to make things work out for you creatively. read more

I was defrauded by Andy Mohr VOLKSWAGON In Avon Indiana. They made me put a Downpayment down of $2500 when the law states according to 15 USC 1662b- No Downpayment is required during a Consumer financed deal! I tried to handle the issue directly with corporate by calling the Director/ General Manager Erick Spurgess and address my concerns. Erick told me that he would not be giving me my money back because the $2500 I put down that was supposed to go towards the car so I was told, was actually me purchasing the contract for the vehicle from the dealership. There is a lot of illegal actions taking place at Andy Mohr Volkswagen in Avon and overall the entire company! At this point I am very concerned for the safety of my personal identification & social security number they have on file. I am concern they will finance another auto loan or sell more contracts with my information as securities. I Will also be notifying the Better Business Bureaus, The Federal Trade Commission And The Consumer Financial Protection Bureau for Andy Mohr's predatory and false advertisement and theft from me a federally protected consumer. read more

First let me say that my experience with Andy Mohr Volkswagen was first rate. The sales manager Tyler Buell and Sale Representative David Kicks knew their stuff and made the process quick and straight forward. These guys are true professionals and I appreciated their diligence and respect. I am extremely satisfied with my purchase and the purchase process at Andy Mohr Volkswagen. I have purchased many vehicles in my time and this was one of the most straight forward no nonsense vehicle purchases that I can remember. I believe they are an ethical team and I highly recommend them to anyone looking for a Volkswagen. read more

As a first-time car buyer, the Andy Mohr VW staff went above and beyond to make sure I found the perfect car. Craig and Mike were extremely patient and gave me a great deal to fit my budget. I would highly recommend visiting Craig and the VW staff when looking to buy a vehicle! read more

Save your money from these scammers! Andy Mohr Volkswagen knowingly sold me a TOTALED 2013 Tiguan in May of 2021. Within 2 months of driving, the vehicle began stalling. I took it to their service center for the same issue twice, only to be shrugged off and treated like an idiot. "European vehicles do that sometimes. The computers die which causes the engine to shut off." - Dave in service. Unacceptable answer then, unacceptable answer now. The last time it stalled (in traffic) I decided to take it to Tom Wood Volkswagen (96th St) for a second opinion. They found the heater core and engine module, among other things, needed replaced - estimating nearly $10k in repairs. The car I owned for less than 6 months was totaled. To "make things right" the Andy Mohr Volkswagen sales team offered to swap the vehicle for another on their lot of equal or lesser value. My options were, an Impala with over 110k miles that reeked of smoke, a Fusion with a cracked windshield, or a Santa Fe with completely busted interior. They refused to refund my money so I could find a reliable vehicle elsewhere after risking my life in that death trap. This experience was utterly traumatizing. To make matters worse (the reason I decided to share my negative experience): they just listed the same 2013 Tiguan for the same price I initially bought it! They didn't even bother to remove my Sasquatch decal!! Beware!! DO NOT BUY THIS VEHICLE - IT IS TOTALED!! What a despicable act of dishonesty! I'll never trust any Andy Mohr property and intend to spread the word. Shady! read more

Terrible horrific experience!!! This is not a company with integrity!!Saw their advertised vehicle on cars.com. Went to purchase. Bate and switch price. Would not honor price online. Sales person told me to screenshot original price that it should be honored. Was going to have a sales manager call me to work out logistics. He informed that the price was incorrect and within minutes price had increased by $3000 online. Don't waste your tim read more

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Wooh. I'm so disappointed with all the Andy Mohrs. They are honestly just bad business. I found a vehicle that I wanted and started the order online .. I added my credit info, trade info and scheduled a delivery time. I didn't want the hassle of the dealership. I received a call saying that I had to come in to test drive and run the numbers at the dealership. I told her I was not interested as I already received payment info, and a delivery time. I expressed that I didn't want to come in and play the games they do. I got a notification that they ran my credit multiple times. After this, I decided to go in since they already ran my credit and told them that I would like to get a trade in estimate before I purchased a new car. They kept playing games and offered me $3,000 and then $4,000 for a Chrysler 200 2015 in good condition. They stated that they heard a noise which was literally non existent. I left and they called back a week later saying that they could give me $7,000 for the car and that they really needed use cars. This is not how you do business. If I take time out of my day to purchase a vehicle with you online... why ask me to come in just to play more games? You were literally selling the same vehicle on the lot for $10,000. I knew that I wanted something brand new & I was ready to purchase. They let me leave just to call back and offer what I asked for in the first place for my trade. They are still calling but it's too late as I have already purchased another brand new car. I am not a fan of any of the Andy Mohrs at this point. They just waste time. read more

sold me a lemon in July when it was 100 degrees outside we checked the heat it was blowing hot bc it was hot outside well 1 day before the 30 days was up I called and told them I needed it fixed.. they told me no and know I'm trying to find someone who can that's not going to cost 2k !!! they definitely took advantage of a kid.. read more

We had a very nice and easy experience when we came to this dealership to turn in our two VW diesels under the Volkswagen buyback. We won't consider VW again in the near future but this is no fault of A Mohr or any of the other VW dealerships. I certainly wish the best for them. read more

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When you violate Integrity, the deal is off. I searched and found the car I wanted online, started a conversation, found out more details, made an appointment, and visited the dealership to see the car in person. She said, "Let's start with any deal breakers I should be aware of...?" I said that "it must have a manual transmission." The car was ready when I arrived, but I soon found out that the Transmission was not what was advertised on the website and not what I told the online and the Business Development Manager who made the appointment. It was an automatic transmission. Isn't that called the bait and switch? I think that is an illegal practice in most states. Talk about desperation to get customers on the lot. One bright spot was the sales attendant, Tyler, who went out of his way to mend the mistake by showing me other possible vehicles. Bye-bye Andy Mohr. I just can't trust you. read more

If I could pick a negative rating I would. The service department at this dealership is horrible and dishonest. This dealership will email you relentlessly that your vehicle is due for service. However, when you make the appointment and show up, they will then tell you that you don't really need service and because you don't really need service yet, you will have to pay for anything that is done at this point. The inclusive services do not apply until service is actually needed (miles and time). When you mention about the emails, you will be dismissed and they will say "oh those are automatic". And they will do that in a condescending tone treating you as an idiot who should have known those emails are not to be paid attention to. What a dishonest racket they have going. Not to mention HORRIBLE Customer Service!!! Go elsewhere so you don't waste your time and money. read more