I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

I wish I could give a 0 star. I fell and it hurt badly. Still in a lot of pain. I was instructed…read moreto place a part delivery in an office that had an unfinished step area and tripped and fell. The man never asked me if I was okay. He never offered any help. I think I pulled something because the pain is getting worst. I am still trying to forgive him for not batting an eye when someone falls right in front of him.

I've taken my car to 3 different shops in the last 3 months to figure out where a whining noise was…read morecoming from. Every single one told me something different and told me I'd need to go somewhere else to fix it. Berube's diagnosed it in 4 hours and fixed it within a few hours of getting the part in. It wasn't cheap, but he gave me options in a few different price points. Bob was nice, helpful, and was insistent that I used their shuttle service (which was so appreciated). The whining noise is gone thanks to Berube's!

So, my almost 80-year old Dad had his gas tank replaced here a couple months ago. These a**holes…read morecharged him $1200, and I have made it my mission to let people know that this business is UNPROFESSIONAL AND A RIPOFF! There is NO WAY it cost that much for that job, and don't come at me about the "cost of labor" and all that other BS. A friend and I previously replaced the rear gas tank in this EXACT truck; it didn't take us longer than 2 hours and we aren't even mechanics! These guys owe my Dad some money, although they won't do the right thing- it's clearly all about money with them. Just a word of caution- DO NOT BRING ANY BUSINESS TO THIS COMPANY! THEY ARE NOTHING BUT DECEITFUL JERKS! If they had any honor or respect, they wouldn't have made the choice to take an old man's money and try to convince him it is legit. I hope this place.goes out of business ASAP!

Do NOT go here for any repairs! I had an 8 am appt. I didn't get out of there until 4 pm. They…read moredidn't fix my auto AC and they convinced me to replace something that wasn't imperative to replace. They charged me $350 and didn't do what I went there for them to do. These guys are lazy and total scammers !!! Never again will I do business with these creeps !!!!!

Lees used to be the place to go for tires and tire related repairs. I know, as I have lived here…read morefor 65 years, and have always used them for my cars and trucks and tractors. Over the last few years, they have changed. The people who worked there have long since retired and have been replaced with rude, arrogant, and disrespectful employees that are not qualified. I have pulled all my business from them and I will not be using them again. You don't swear at an elderly lady and get away with it in my book!, and that's exactly what one of the inspection sticker writers did to my wife. Absolutely disgusting and inexcusable. They have another shop in Topsham that is probably taking a hit for the poor performance in Brunswick. I don't know if it's changed there or not.

Lee's Tires on Gurney Rd in Brunswick has provided consistently good service within their…read morewheelhouse for my aging Toyota. Oil changes, suspension services (axle,alignments, bearings), brakes, inspections, tires all at very competitive prices. The only drawback is that they are always busy, and appointments can be several weeks out. Highly recommended. They always clearly explain both their findings and the options, which I greatly appreciate. Plus they install my owner supplied headlight bulbs 4 me for free!

I know a person that had there vehicle worked on there wasnt to impressed. changing parts that…read moredidn't need to be changed because the owner of the vehicle already changed the part. says you don't need a part when actually you do because if you actually looked you would see the part broken. Not happy. I see a lot of reviews saying how wonderful these guys are. if you don't know anything about a vehicle you going to get taken advantage of. I'd like to know out of all the reviews on here how many vehicles were actually fixed the right way....

Excellent service, friendly, and honest. Extremely fair pricing. Highly recommend West Street Auto!!read more

Excellent value for oil and filter change, and the staff were helpful, welcoming and friendly…read more Really delighted to find a family-owned quality auto shop in my new neighborhood.

A most egregious sequence of events…read more Agreed upon full day drop off for battery replacement; car did not start up right upon pick up, had faith, and it was dead upon morning. Had to Uber kids to school, call roadside assistance for jump. Was not told until back in person that the reason was THEY NEVER REPLACED THE BATTERY BECAUSE THEY DIDNT SEE IT ON THE PAPERWORK. This was the sole issue that had been discussed for 2 days prior. I'm still pleasant at this point; walk home. Receive call ACCUSING me of not giving them my keys; they strongly believe this because "I gave them the car running". I'm like duh, the battery's dead, that was a convenience TO YOU. At this point, I say "you already didn't render services upon payment in full and now you're telling me you lost my keys, why would I believe you?" I hung up, I'm on my way. On the way on my child's scooter, I get a VM, of course they found the keys. Pete(?) meets me outside, hands me keys, tries to show me "what happened". As I'm already getting in my car, he says "I don't appreciate you hollering at my guy". Well, I don't like the false security of being sent off for paid services not rendered and then getting accused of lying and the possible stress of lost keys on top! Wow! I never even asked for a refund. UNACCEPTABLE.

Reasonable price on good work done to replace the sway bar links on my Honda Civic Hybrid.read more

Guy wasn't very kind when I asked him to do work on my car. Made me feel like I was bothering him…read more I got a tire balancing which didn't seem to help the vibrations at all. He broke a stud when removing a tire and charged me for the part he broke. Honestly, if the guy was nicer and had better initial interactions with new customers, I wouldn't be posting about it.

Avoid Scott Murray, the owner of Hillside Collision, at all cost. You cannot rely on anything he…read moresays. He gouges AAA and his customers. I will pay for another tow before I ever use him again.

I had an incredibly frustrating experience with this garage. It took them 5 months just to get me…read morein to work on my vehicle. Once the work was finished, they charged me an additional $1,500, which led to a last-minute scramble with my insurance company to secure the extra funds. On top of that, I was overcharged for the work. It took four long weeks for them to complete the repairs, and they were supposed to put an inspection sticker on the car, which they didn't. When I went back to the garage to get the sticker, I explained to the owner that I shouldn't have to pay for the inspection since they had my car for four weeks and neglected to do it. The owner then refused to do the inspection altogether, even after I said I was willing to pay. The entire process was unnecessarily drawn out, overpriced, and extremely unprofessional. I would not recommend this place.