I had an amazing experience getting estimates to repair a nasty scratch on my wife's Subaru. The…read morefirst 3 body shops quoted prices of $6,000, $2,700 and $1,598. Then I stopped by Shotwell Auto Body and met owner/manager Charlene O'Connor. She inspected the scratch and said, "You know, I think we might be able to buff that out." So a couple of days later, I dropped off the Subaru and returned a few hours later to find it looking good as new. No sign of the scratch. So how much do you suppose that cost? $200 maybe? $300? "Don't worry about it," Charlene said. She did the job for free! I asked her why she suggested buffing instead of a higher priced repair. "We're honest," she said. Needless to say, I highly recommend this business. They can't do all the jobs for free, but you'll get a fair price, and their reviews confirm they do quality work.

What a wonderful company this is. I reached out to them about a small issue using their online…read morerequest an estimate service and received an immediate response that made me really want to use I made an appointment and brought my car in and they took care of it right away and the price was amazingly less than what they quoted me. Not only that, but they treated us so well we felt like the king and queen of the universe walking in there and while we were there -- the place is so clean and organized, and the staff are so friendly it almost makes you wanna be in an accident to have something big to have them take care of lol -- not really! But you get what I mean. If you need what they have to sell, you don't hesitate. You will be as astonished as we were. They were even nice to our dog that we had with us.

I went to Petaluma Auto Body after seeing the great reviews here. And I'm really glad I chose to…read moretake my car there. My daughter got in a minor accident and dented the liftgate on our Honda CR-V. Brian gave me the estimate and added, "That's if I have to get a new liftgate. But if I can find a used liftgate in good condition, that'll cut the price in half." I said, "Do you think you'll be able to find one?" "I can't say for sure, but I usually have pretty good luck," he said. A couple hours later, Brian called saying he found a used liftgate, same color, in good condition. He did the work and it turned out great. Brian not only did excellent work, he saved me about $2,200. I highly recommend Petaluma Auto Body. I'm telling everybody.

I can't recommend Petaluma Auto Body enough! My car had a…read morehuge scratch on the drivers side door from a minor accident. I wasn't sure how/if it would ever be able to look the same as when I bought it because it's quite a unique color. I brought it in to get fixed by the crew at PAB and I was shocked at how amazing it looked! Literally it looked better than when I first bought it. The staff were amazing; very knowledgeable, professional and friendly. I worked mainly with Brian, and it couldn't have been a better experience. I will definitely be bringing my car in to PAB again if needed! 5 starts all around!

Made my car look brand new. Wonderful job and friendly staff! Very pleased…read more Also, super nice office and interior.

Excellent customer service and honest people! I had a great…read moreexperience here. I called this morning for an estimate, and they were able to get me in the same day. Shorty helped us out and was fantastic- straightforward, professional, and did not try to upsell unnecessary repairs. They diagnosed the issue quickly and completed the repair the same day. I'm very satisfied with the service and truly appreciate Shorty and the whole team. Highly recommend!

I had such a great experience with Lakeville Auto Body. Patrick, the owner, was incredibly…read moreresponsive and walked me through all my options when I needed a new bumper installed. He was thorough, transparent, and made the whole process feel easy and stress-free. What truly blew me away was the level of care the team put into my car. There were tiny paint spots all over the back from overspray from when I stayed away from home -- probably hundreds of them -- and I honestly thought I was going to need an entirely new paint job. Instead, the crew took the time to gently remove them one by one. They made it look like new and got nearly every scratch off the car. When I picked up my 2013 BMW 650i, it looked like it had just rolled off the showroom floor. They even went above and beyond with detailing (which it definitely needed) and fixed little things that had been irking me for years. Meticulous work, fair pricing, excellent communication, and genuinely thoughtful service. I couldn't be more grateful for the extra care they took. Now it's the only place I'll go! Highly recommend.

Patrick has the kind of business you want to work with across the board. Stands behind his work,…read moremeticulous work, quick turnaround, super reasonably priced. Worth the drive to Petaluma if you're in Marin or Sonoma. Nothing to say other than stellar!

I want everyone to know, if you're looking for a body shop, look NO further! Not only are they…read moregood guys with an unassuming shop that make you feel comfortable, and know they are honest, but their talents are absolutely amazing, and given with generosity, and quiet humility. I don't see this very often in businesses where they the estimate was more than they actually charged us, where they did the repair in less time than thought, and the technician "popped out our bumper" with a finesse that was mind-boggling! The car looks brand new, and I thought we'd need to repaint, but none of the paint was damaged or flaked off! We drove off elated at what amazing work, talent, and small-town friendliness we encountered! Way to go Lee's Body Shop! I'll be bringing my other car and my son's car and tell everyone I know that this is the place!! So great to know a fantastic body shop. What a great experience!!!!

Excellent. Kind.. thoughtful. Trustworthy!! Honest! Helpful!!…read more Always clear and good prices. Good people that are honest and will help you . He goes over and above the normal service! Excellent and kind people!

Rich and his crew have worked on several of my vehicles. It has always been a terrific experience…read more Great workmanship and great prices. I would recommend Rich to everyone. Very easy going with no pressure.

Whenever there is a body problem Rich's Auto Body is there for the rescue - this time for a small…read moreproblem (but important to us) - as usual they solved it and for a reasonable cost - usually Arnold, the manager, is the go to guy - this time finally met Rich, the owner, who is very friendly and informative - never really met the "body benders" but sure they are great as well - a good team but all means !

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

This place ROCKS! My car hasn't looked this good in years. Eddie is also a great guy that goes…read moreabove and beyond. Highly suggest!!!

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Thank whatever deity you worship for Downtown Autobody! A few weeks ago I had a deer vs. car…read moreincident which damaged the front and passenger area on my beloved Lyriq. Downtown did an AMAZING job, making my baby brand new again. It took a few weeks due to parts availability but the kept me informed throughout and dealt with my insurance to make sure all necessary repairs were covered. I hope my car is never damaged again but if it is, Downtown Autobody is the only place I would ever take it to be repaired.