This is my first yelp review. I hate to do this to any small business, but I am still angry and my stomach is still sick from the bad food. I have to preface this by saying I am someone who eats anything, is not picky, and am mortified when I am at a restaurant and a member of my party whines about food. I wouldn't even bother with this if the chef and waitress had not argued with me. We usually go to Bishamon, but I thought I would skip the old town crowd tonight.
After a very long wait on our to go order (45 minutes- there was only one sushi chef), we got our food home to find that the sushi was drowning in the sweetest sauce, the salad was a terribly wilted and unappetizing lettuce and the teriyaki beef was a mushy, sweet mess. Wen my husband walked in the room, he asked "what is that smell?" Worst of all, the calimari (which smelled very unappetizing in the car), was old and not edible. I actually tried three pieces of the calimari, thinking it was just me, but had to spit the last one out. My poor mom was trying to be positive about the calimari and the rollsbut at one point we just gave up and said "I can't eat this."
I did something I never do, which was packaged up the food and drove back to the restaurant to show them. I thought they really needed to know- maybe the chef in front did not realize that the back of the house had let out some old calimari, and maybe they were trying to get by with yesterdays' salad. (I know that restaurants have to do that sometimes.....I understand how the business works.) When I took it back, I showed the waitress the lettuce. She told me "that's how it's supposed to be- it's the dressing." Ok, that didn't seem right, but whatever. So I pull out the smelly calimari and told her she should not serve this to anyone else as it will make someone sick. She told me it was a special purple calimari and I just had never tried that kind before. Huh? I told her I am Italian and I have been eating Calimari since I was a kid. This is spoiled, old, and should not be served. I showed her the other salmon roll that was covered in sauce and just said that it wasn't good, but I really only expected a refund from the calimari. She went back, and a few minutes later the sushi chef returned. He proceeded to also tell me that this was a special calimari and it was very expensive and I just didn't like it. I told him no, regardless of the type of calimari, this had a foul smell and was old. He proceeded to keep arguing with me that I just didn't know this kind of calimari. To his credit, he had said he would refund the calimari, but he kept arguing with me after that. I finally gave up and just left him mid-sentence. I probably shouldn't have done that, but how long should I stand there? I had already wasted enough of my time, and he obviously was going to keep talking.
I have never had this happen in my life- usually restaurants want to please the customer. Why would you keep arguing? I started out really nice, just wanted them to know that this old seafood should not be served again. If you don't want to hear it, go on, keep serving old fish and old lettuce. Just please, do not disrespect your customers who just spent a decent amount of money.
When I got home, my house still smelled like rotten calimari. My poor mom was trying to air out the house. I guess I will ask my Asian friends about this mysterious, smelly purple/black calimari that is such a delicacy. read more