We recently had Junk Pro come to our home to clean up…read more Pros: on time, upfront about price, efficient, learned clients name and referred to me by such, double checked each section before moving on. Would use them again. Cons: none, really. Overall they did a great job cleaning up our 'junk' and we would use them again.

Used Junk Pro multiple times (lots of junk in our house!). Highest recommendation- prompt,…read morecourteous, fairly priced.

Andrii arrived on time as promised. He provided an estimate from pictures texted to him. The final…read moreprice was just as predicted. Did a great job and he is a great guy!

On July 11, Andril V of Freedom Junk Removal RECEIVED HELP TO REMOVE THE LARGE ITEMS OF FURNITURE -…read morethe sofa, dresser, bed, nightstand, and cabinet, work that required 2 people (just look at the attached pic). I contracted with Freedom Junk Removal and spoke with Andril on May 22. The flyer clearly stated that TWO PEOPLE WERE NEEDED to remove all the items. On the day of the removal, my son had to leave his job to help Andril with those large pieces of furniture, as it was evident he needed assistance since he brought NO ONE ELSE TO HELP. My son texted to say that "the guy has no help, just by himself...we only have 45 mins" for the freight time. Unless he possesses some herculean strength to move those heavy pieces of furniture all by himself, I'd like to see a few pics of what he accomplished. He came ALONE so maybe he would not have to split the funds with anyone else. In his message that morning, I informed him that the freight elevator was available for him from 9-12. He responded: "We come at 11pm." I had to seek clarification that it was 11am. He gave the impression that more than one person is involved in the moving of items. Andril called me for payment after the items were out of the apartment, and I asked if we could work out a fair price since my son helped with the removal of the large items (see the messages below). He immediately began yelling at me at the top of his voice, yelling that he got no help and insisting on a payment of $480. I asked if he could lower it to $450 since he had assistance. But he continued to yell and threatened to leave the furniture outside if he did not immediately receive the payment of $480. His unprofessionalism and disrespect towards me, a woman, really bothered me, so I sent the funds to him via Zelle to avoid further conflict. I will not recommend or use Freedom Junk Removal again. My son is completely upset that he yelled at me and also lied about not getting help from him. I will NOT EVER RECOMMEND FREEDOM JUNK REMOVAL AGAIN. Andril"s attitude was truly "junk." 7-12-25: Andril is surely a liar, with broken English. Apparently he cannot read well. The flyer CLEARLY STATES " PLEASE BRING HELP TO CARRY THE STUFF" and he received this flyer just like everyone else who contacted me for the job. The freight elevator was on hold for THREE HOURS just for him (9-12) as he stated in his messages. We knew it would take time to move all the stuff, which by the way, I'm sure he's planning to sell, as most of the items were brand new from CORT Furniture. The flyer lists a 6-drawer chest, an office desk with office chair and other heavy stuff which needed two persons to move, so why must he lie so blatantly? This is what I messaged Andril at 11:21 a.m. on the day of the move and how he responded. Clearly, he has a problem with the language: ME: "Andril, the flyer clearly states to bring help to take the items out of the apartment. Kevin is not part of Freedom Junk Removal. We will need to work out a fair price. ANDRIL: "let it not help" Andril came at 11:00 and expected to move the entire apartment by himself, in 45 minutes! Really? Then he lied about the help he got. Only one person needed to be there when the "junk" came, and my son was there to meet him, thinking that he would bring help. Because the elevator had another scheduled customer, Kevin had no choice but to take time away from his work to help, to avoid the freight elevator being held up as it was already for TWO HOURS!. How inconsiderate! With Kevin's help the price should have been below the estimate, but I asked for a fair price of $450 and that's when Andril started screaming incoherently at me over the phone! Andril needs to brush up on his business acumen, and customer service, as clearly it appears to be a one-man business. He does not seem to understand what being polite and respectful to a customer means, and especially to a woman. But maybe that's how he treats women in his country. This is the U.S Andril, and women here are treated with respect, even on the phone when doing business. Simple. Kevin, as you stated is a highly-educated, polite, well-spoken, well-respected and well-mannered American young man because that's how he was raised. He was appalled and disgusted when he heard that you yelled, screamed at his mother, and threatened to leave the stuff outside. I've never had anyone yell and scream at me like you did! You should be ashamed of yourself! But we wish you well!

I highly recommend Chris and Steve, the owners of Residential Cleanouts. They both were…read moreprofessional, timely, cost-effective, and, most importantly, exceptional in the customer service area. Residential Cleanouts is a for-profit corporation which supports 5013c organizations such as Salvation Army and the Mission of Deeds. Thank you Chris and Steve for your empathy and making sure my small step ladder was secure and measuring my balcony windows for the custom drapes I recently ordered. Spectacular service for sure and I highly recommend Residential Cleanouts.

I can't say enough great things about Chris and Residential Cleanouts. Their team is by far the…read morebest experience I've had with junk pickup, but movers in general. Chris was responsive, easily to schedule, highly professional and friendly. In our case, the pickup happened to occur during a bunch of snow, but that was no problem as Chris and team arrived on time, ensuring existing furniture was cleared before the new arrived. Chris was meticulous and thoughtful about being very careful when moving out our couch, putting down mats do ensure zero damage to our hardwood floors. Finally, his prices were very affordable/reasonable. If you are looking for junk pickup or full residential cleanout, choose Residential Cleanouts!

These guys ( Will and everyone in the crew ) were fantastic to work with. Will answered every text…read moreand question promptly, scheduled the job rapidly, and charged a very competitive and fair price. The crew went above and beyond and when there was a problem getting a sofa out of a doorway, called in the cavalry and came up with a very creative solution. They were also extremely nice and friendly. I highly recommend this company and they will be my first call if I need these services again

Amazing service! I can not say thank you enough to the crews who came and helped us clean/clear out…read morea yard and basement. They broke everything down, so we could fit more. They took their time on a very hot day to do so. 100% recommend them!

Absolutely outstanding service from the initial call to the clearing out and hauling away of a most…read morechallenging apartment emptying (challenging, to say the least). Although the location was a further distance than owner Tommy's normal zone, he made it work out, and I couldn't have been more grateful. Rooney's Removal is the exact reason why small businesses are so necessary. Great work ethic (they literally don't stop working), honest & quite personable combined with very reasonable and fair rates (no sneaky hidden charges - take THAT big companies!) made for a most pleasant experience during an emotionally difficult time. Tommy and his worker Charlie tackled a really tough job (in bitter cold weather) PLUS they came across a sentimental photo that would have been trashed had Charlie not discovered it. Honestly, they went above and beyond and I can't say enough good things about this business. I could not be more appreciative for everything they did.

Tommy was amazingly flexible and helpful. On time in Boston…read moremetro is hard but he was there. Thank you!

I witnessed their work when my neighbor used this co. It was not an easy job. I was so impressed…read morewith their speed and great work ethic that I actually took the time to call the owner to let him know. By luck I happen to need their services so I called them and was scheduled right away by the owner (great guy). The two young men that I had witnessed on the job next-door came to remove my items and again they were so polite, respectful, and lightning fast. You don't see hard workers like that much anymore. In addition, I don't think anyone can beat their prices. I'll save you the legwork by saying that this is the best small businesses you will ever come across. Don't waste your time looking around, Just call them directly. Thank you, gentlemen. Another job well done!

We are a fussy older couple who have accumulated 50 years of junk, but have been reluctant to hire…read more"just anybody" to come into our home. We had items on multiple floors including some very heavy and bulky items. The clean-cut men who came were very strong, very polite, very respectful of our property, well spoken and careful. They were also very fast without being the least bit sloppy. We are thrilled with their work and we usually have a "BUT"---However this time, there were no BUTS. These men were terrific, and we'd have them back in a heartbeat! A++

Excellent. This is the second time using this service. The 3 men team were awesome. Carlos was…read moreawesome getting back to me to check out the furniture we were removing and planning when they would come. All happened before we moved to a smaller place. Highly recommend. Great price.

Definitely came through in the end and cleaned out my house! Communication is slow and indirect,…read morehowever, and they arrive quite late without notice.

These guys were fabulous! Price was fair, work was done within a week of first contact. They…read morecleaned out 50 years of junk in my cellar in just a couple of hours. The were polite and professional. I am so glad we decided to hire this company.

I already left a review. I was in yelp leaving a positive review for a restaurant, and I was…read morereminded of this company, after seeing my review history. I just wanted to say, once again, this company is crap. Don't do business with them. I hope they go bankrupt, and slip on a banana peel in the process.

Summer of 2024. This is our 2nd time having Lug Away Junk Removal come to our home. Contacted Steve…read moreon a holiday weekend and he promptly replied. We are doing an exterior renovation and had a tremendous amount of old construction debris. James & Luis took care of removing old wood, concrete, and rocks in super fast time. Cleaned & swept the area. Fair and competitive pricing; lower than others. Highly recommend Lug Away Junk Removal. Very professional company. Great team. Thank you.

We needed some furniture removed in a hurry, due to pet damage. Within a half an hour of us calling…read moreLug Away on a weekday morning, a truck arrived (from another nearby job), fit our stuff into that load, and drove it away. Disaster solved! Super quick! Great service and communication. Very flexible and courteous, workers very businesslike and I felt comfortable with them in my home. Would hire them again.