Aldrin and his wife Ami were very responsive and timely to assist us! Came same day to assess the situation and gave us solutions as well as a timeline to fix. We feel they are very honest and doing the right thing to help businesses stay cool! Thank you so much for helping us on a Sunday too! read more

The Air handler condensation water pan was over flowing in the ceiling. What started as a minor wet spot has now become a nightmare. He told me to clean out the pipes. So I did, but still water backing up. So he recommended a pump. A few days later his guys came and started, but they brought the wrong cover pipe, so had to leave. They plugged in the pump but did check to ensure it was the correct voltage. I am not a licensed electrician but this seems to be an oversight. Then they left without checking if the pump was running correctly. A few hours later we smell smoke and water was pour out of the ceiling. They had cut both the primary and alternate over flow lines. And the pump wasn't working, so the water had no place to go. I contacted them that night (Friday) and they said Al would come Saturday later after. Saturday came a went, next they said Al would come Monday afternoon. Monday came and went. Then I ask when will someone come. They said Tuesday morning. Finally, the two guys that installed it the first time came. They discover the pump was burnout. They departed to get a new pump. Installed the pump and told me it was working. I ask when will the water stop leaking. The answer, when the residual water is gone. So what started as a wet spot is now massive water damage. Now they stick me with labor and the price of two pumps. Also now need to figure out how to get all this water damage fixed. Crazy because it has been 3 hours and still leaking water. I mentioned that they should have checked first before leaving the first time. Al's answer sorry no warranty on the pump. I inform Al to just bill me and our future business dealings are over and he says I lost his respect. Really??? Okay, fair enough. I hope he can be successful with that type of business model and behavios. I seriously wouldn't recommend this company to anyone or any other business. AMV overprices and under delivers. AMV's business culture is built on greed, aloofness, and incompetence. Please be warned and take your business elsewhere. Now this is my experience and perception, but in this day of cut throat business, how hard is it to just do the correct thing and create more business opportunities in do so. read more

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Aldrin installed a great system over 8 years ago and is still running strong. Any time I want to make adjustments or preventative maintenance to keep it running strong he is always very responsive and helpful. read more

Aldrin, what you don't seem to understand is you need to treat people and customers with respect. Bullying or insulting them will not attract new customers or keep existing ones. I'm surprised you got Jeremy S. to write a 5-star review after numerous threats and insults against him. I guess he was scared you were going to "buss" him up. I'm not going to waste any more time responding to your posts, my unpleasant experience with AMV has been shared and validated, will not use AMV in the future, and will recommend anyone who asks to look elsewhere where they can get excellent, courteous customer service for their split A/C. Best of luck to you. 3-17-2021 Update: I've posted my review of AMV to share my experience, which is what Yelp is all about. Customers can then read the reviews and choose who they want to work with. Every business is not going to get perfect reviews because issues arise. However, a good business will treat customers with respect and deal with the issue. These businesses may not all get 5 stars, but they'll have a lot more 5 star ratings. I have no reason to write a fake review or attack anyone's business. Why would I waste my time doing that? I am just reporting my experience of rude customer service and the next customer might have a great experience. Just be aware of how a business treats customers as that is a good sign of how you'll be treated. I think Aldrin's response speaks for itself. Luckily, there are a lot of choices out there, so make the right one. From AMV Owner Aldrin's Response to a customer: "You call me IMMATURE, look in the mirror silly ass kid.  Meet me Halawa park next to your office.  At over 52, I may be 10 plus years older than you but brah you know I'll buss you up." read more

As General contractor here in Hawaii, I had 2 split units installed at our office. AMV's crews were quick, efficient and very professional. Even when we had some gecko problems affecting our equipment, Aldrin was able to diagnose, address the issue and Provide recommendations on prevention. quality service! Highly recommend! They are my go to for all AC projects! read more

Getting my condo A/C repaired was a very frustrating experience. I had six different companies look at it over a 5 month period of time and was told everything from "it can't be fixed" to "I can fix it for $5000 but it might not be any better". Aldrin and Amy with AMV were professional to work with, knowledgeable about the reason the A/C was having issues, and skilled enough to repair the unit at a fair price for the work done. Last night my condo cooled to 69 degrees and it has never been below 74 degrees even before it went south for good. I highly recommend AMV for your A/C repair! read more

My new LENNOX XC-25 central air conditioning system saves me money! There's PROOF! Comparing my 2018 electric bills with my 2019 bills, the stats show that the Lennox XC-25 cut my electricity bill by more than half (57% in June 2019 and 53% in July 2019). The system is very quiet, too! The Lennox iComfort Smart Touchscreen Thermostat uses inverter technology for highly efficient cooling. In addition, the glow from the screen lights my stairway at night for safety. I didn't want to install solar panels on my roof because of their weight. Upgrading my A/C system to a Lennox XC-25 was an excellent strategy to save on cooling costs. If I decide to install solar panels at a later date, the number of panels I have to install will be fewer, thereby reducing the weight of solar panels on my roof. Thank you Aldrin and the crew at AMV Air Conditioning, Inc. for helping me save money! read more

Used to be good...now too big to remember old customers. Owner Alvin is not stable and yelled at me. Did not even return my contractor's call and the contractor is his cousin. read more

We have used this company before and received excellent service! Recently our A/C unit stopped working, so we tried to schedule an appointment with AMV, but they were not available on that day. So we reluctantly called another A/C company who was able to come out and take a look at the unit. We watched this technician take a part a few things, bang on a few things and made some calls, which lead me to believe he didn't know what he was doing. At the end of his almost 2hr appointment he said he would have to replace a broken part of the unit which would cost us $900 for the new part plus a couple of hundred for his time. In addition, the technician advised us that the part would have to be ordered which could take a few weeks to come in!!! We were NOT going to wait a few weeks....so we called AMV again and was able to get an appointment the next day. Al checked the A/C unit and found the problem, which had nothing to do with what the first A/C company assumed was the problem. Al fixed the problem within the hour and we didn't pay close to $900. BOTTOM LINE: Al from AMV is very knowledgeable in this field and will not charge you an arm and leg for his services... (Consider using AMV before Brand X) read more

First time, appointment window was 1-3pm. Showed up around 11:30am while we were still at work. Rescheduled and the second time, no call & no show. This business owner has my Yelp account confused with someone else and has violated customer privacy rights multiple times. If he disagrees with your Yelp review, he loses all professionalism in his responses and will also attempt to publicly post people's private information. He's been reported to Yelp multiple times now for violating their content guidelines. Read all the Yelp reviews and his responses so you're fully aware of what kind of person you're dealing with. read more

AMV Air Conditioning: Stellar Professionals! We built a new home, so quite experienced at dealing with contractors. When it came to getting 4 split ACs installed, I was ready to run around trying to protect our new travertine floors and mahogany trim. Instead, AMV protected the floors from ladders and tools and you couldn't even tell they had been there when they were done. I have to say, it was a rare occurrence through our project. They were extremely efficient and very professional. Early in the project, they added venting work for our washer and dryer at a low cost, and exactly how we needed it to fit 2 full-size units into a laundry closet. I don't know much about AC but my husband is a contractor and said their work was top notch. They made time in their schedule to fit our needs. The new AC units cool the house nicely and look great too. A BIG Mahalo to the team at AMV Air Conditioning! read more

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Great service, Aldren provides the best costumer service. My AC unit went out, I requested a quote and got a quick response even though its late in the day. read more

I've used AMV air for my central air repairs and maintenance over the years. Al is very knowledgeable about the systems and explains it in a way I can understand. They make sure the work area is cleaned up after service and explain everything that was done with any potential concerns for the future. Reasonable pricing and outstanding service. Thanks Al and AMV air. read more

Horiible horrible! Go to someone else if you have questions or want a call back. The owner Al is totally rude and condescending! His employees on the other hand are decent enough. That is what is probably keeping his company afloat . One of his employe told me he is embarrassed to be working for a scammer. He has been cheating his customers lately. Like he cheated us! Never once did Al come out to look at our problem, but sent other guys who told be he did not know why Al suggested the unit for our house due to our proximity to the salt air from the ocean. Not only did we replace and was charged for the same problem once, but three times. Finally we gave up! Basically we got ripped off. JUST WARNING YOU! Would you even take the chance and use someone like this? read more

Do you like your electrical bill? We sure didn't. And this was after we had installed PV panels on the roof and gone through the house to try to optimize our electrical usage as much as possible. The biggest culprit, we thought, was our central AC unit which dated back to the time the house was built 10 years ago and was probably a 10 SEER unit. Plus, the set up on our central AC was weird with the thermostat not in the rooms that it was supposed to cool so the temperature control was unreliable. It was time to take action. We talked to our tech that services our AC units and he recommended AMV. We sent Al an email and after some communication glitches (attributable to their changing website), Al came out and measured our rooms and sent us an estimate by email. Our different options were laid out by cost and efficiency. We then changed the parameters of the system that we were looking at and Al quickly sent us a new proposal representing the changes we had asked for. We decided on the system that we wanted and paid 1/2 up front (AMV allows you to charge this to a credit card so you can earn some extra miles or cash back bonus on the purchase). The day came for the install and the crew that came out did their jobs professionally and with respect for our family's time and privacy. We're now enjoying the new system and its better performance and efficiency. There were some minor follow up questions and issues that came up which were quickly addressed by Al despite the holiday season. Would certainly use this company again for any future work that needed to be done. **update So it's two years later and the system that AMV and Al installed is working fine. Our other unit now has gone out and we've been trying to get Al to give us a proposal to replace this central AC unit for the last 3-4 months and 3 emails and a phone call later, no response. If they were too busy to do the job, I would have appreciated at least a call or email to let me know, I would have understood. Will leave 3 stars up for the job they did before but will drop their rating down for their poor communication currently (sigh). Off to find a new AC company. read more

They were nice and price was competitive, but many mistakes throughout keeps me from ever recommending them. As background, we did a full remodel, demoing down to the studs in most rooms. This allowed AMV to come in, run their plumbing/electrical with no hassle, and leave specific spaces for later mounting of the inside wall units. To do this, they screwed horizontal sections of 2x4 to the wall where they wanted to place the units. Several months later, they arrived for the install, and that's where the incompetence began. First, the 2x4 sections that they left attached--and which were drywalled around--were roughly 34" wide, while the AC units were on 28" wide! So, we now had 6" holes in our walls in 3 rooms! The AMV installer said, "Yeah, that's so-and-so who did that. He does that all the time. We always have to repair walls when he does this." So...then why hasn't he been fired? Or given a tape measure? Of the 4 units we had installed, AMV broke the plastic housing around one and never mentioned it to me. I saw it, asked about it, and the installers response was, "Oh, do you want that to be replaced?" Um, yes, it's a brand new unit and I don't want a chunk of the case missing. Call me crazy, but I had them replace it. They finally had a third-party come by and repair the holes in the wall at their cost, but it was just more hassle. And, they charged my credit card for the final installment weeks before the holes were repaired, which annoyed me since the job wasn't completed. During the process, we also had to wait weeks for the final install of the interior units due to "no units being on the islands," according to AMV. Not sure if that was true or just an excuse. All in all, they were nice, but I wouldn't recommend them based on the headaches, many extra visits, and long delay in getting things done. read more

Over the years I've had the experience of working with AMV and Aldrin on various jobs, including both my client's properties as well as my personal property. When it came time to install a split A/C system in my house, Aldrin assisted me in designing the right system for my wants and needs. I was impressed that we were able to run my 5 unit system (4x ceiling cassette and 1 split unit) off of 1 (large) compressor. The cassette style units are much sleeker and cool extremely well. Although I did run into some maintenance issues after the system was installed, Aldrin stepped up to the plate and took responsibility for a previous employees flawed installation. Aldrin and his crew troubleshot the problems and did the corrective steps to ensure the issues shouldn't occur again. Companies big and small make errors, it's how you correct and deal with those issues that show you the integrity of a company. I'm happy with the service Aldrin and his team showed me and I hope that they will continue to work as hard for all of you as they did for me. read more

These guys are absolutely amazing!!!! From start to finish we received nothing but great service from Aldrin & Team!!!! Aldrin went above & beyond to make sure our AC was fixed..... he was professional, timely, and most importantly did great work! I would highly recommend them!!! read more

I recently found Aldrin and his company, AMV, through Yelp when my AC stopped cooling. I had a great experience with AMV from start to finish. They promptly responded to my service request and fit me into an appointment within two days. Aldrin came out to inspect my system personally and quickly diagnosed the problem after conducting several tests on the compressor. He took the time to explain each test he conducted and additionally walked me through the maintenance process to ensure I knew every owner level maintenance that I should be conducting to extend the life of my system. He did a full inspection, repaired, and serviced the system for a very reasonable price. Even more impressive, is that he stands by his work. The system had an issue the next day and he fit me in the next evening after completing his already scheduled appointments for no extra cost. He even followed up with a phone call the next morning to ensure there were no further issues. Our AC has been running perfectly ever since. I'll be calling AMV every six months for the scheduled maintenance. Thank you Aldrin and AMV for the excellent service! read more

My ac went out overnight and I needed a fix ASAP to get me out of the Ewa heat. Aldrin was recommended to me by my realtor and he was able to come out same day on short notice. He was honest and quick to correct the issue. He checked for leaks and shared with me some great tips to keep my ac going. He checked up on everything else to ensure that there were no issues and that it would run smoothly before he left. I would definitely recommend using aldrin and his team in the future and I have found my new ac service technician for any future needs! Thank you aldrin!! We appreciate you saving us from this hot summer!! read more

Before you waste your time and money, call Mr. AL first !! He was very professional and courteous. The previous "handymen" couldn't figure out the problem. Let me tell you, Mr. AL arrived equipped with all the professional tools. He checked the voltage and the wires. Found the problem and re-wired everything properly. A/C is still not working, but that's due to faulty Nest equipmemt. Mr. AL is a miracle worker and fixed the wiring issue !! I definitely recommend him for all of your A/C needs. read more

Strong beginning, poor climax, ending saves the story. I was looking for a company to service my split air system before the summer season rolled around. I wanted to be assured that my air conditioning system would be working at it's finest before the heat wave. I got a call from Bryan/Byron ( I can't recall his name) and he was splendid to talk to. He answered all my questions and I felt confident enough that this company would make me happy. Appointment day came along and one of their techs came and serviced our system. I was at work and my husband said everything was okay. When I got home I noticed that there were nicks in my hard wood floor and my husband said it might have been from the tech's ladder. I was disappointed but got over it quickly. Two days later my husband turned the air conditioner on and he found that the remote wasn't working. Hmmmm. We called the company and was told we needed to purchase a new remote. The remote was ordered and my husband made another appointment with Ama for them to drop off the remote control. I get a call the day before the appointment from the tech that they were at my house to drop off the remote control. Ummm, wrong day yeah bruddah? I told him to leave it in my mailbox since it was a sunny day with no chance of rain. Two days later my husband tries to turn the a/c on and it doesn't work. He calls the company and states his problem. He is told by Ama that there will be an $85 service charge to come to the house and assess the problem. I thought that was crazy and so did my husband. We all went back and forth about the service charge. Our tick with the whole service charge was that the air conditioner was working perfectly fine before the tech touches it. Then after he services it everything goes haywire. Why should we pay for them to assess what's wrong with the unit when it was working fine until their tech touched it? Long story short we said, "fine" and booked the appointment. Day before appointment the tech calls again and says he's there for an appointment. I told him that the appointment was set for the following day and he said, 'well that's what my service order says." I asked him to call his office and double check because my husband and I would not set an appointment for a day none of us would be at the house. *sigh* He calls the office and calls me back and says he will stop by the day after, which was when the appointment was set for originally. Appointment day came and the visit lasted all of 5 minutes to resolve the problem. That last tech really turned a bad story into an okay one. Would I ask them to service my unit again? At this moment, probably not. read more

I found AMV via Lennox's dealer locator and contacted AMV via Yelp's "Request a quote" feature. Let me tell you, AMV is extremely quick in responding when you request a quote. I can't remember the details, but I want to say Aldrin called me within an hour, which left a good impression for me. I was able to schedule an estimate extremely fast even though he knew I may not replace my unit this year (2016). When I mean extremely fast, it means, you request a quote on Friday morning (6/3), get a response within an hour or two, and schedule an appointment the next day. Despite what others have said, he's responsive and answered all my questions and provided a quote in a timely manner. Another plus about AMV that no other contractor provided, was a quote that included the costs savings between your current system and the proposed system. The cost savings really helps you visualize the savings and may help justify spending the money for an efficient system. I ended up creating my own spreadsheet to show the savings based on different SEER systems and different kWh rates. I'll update my post should I go with AMV to replace my 10SEER. read more

We found AMV on Yelp to install a Nest thermostat. So far so good! Al actually found our house without any problems on time~. Installation took about an hour, charge $149 + tax. The owner, Al did the work. He was knowledgeable and explained the set up, app involved & how the Nest worked. Appreciate timeliness and professionalism~ read more

Great technicians. Owner is very knowledgeable. But their appointment system needs work. Made two appointments - no call; no show. Receptionist wouldn't even call me back. It took me three weeks to get someone to come out. If you can't service your customers is a reasonable manner just let them know. But no call; no show is unacceptable. read more

Al from AMV was awesome. Prompt with phone calls and for the appointment. He did a thorough job setting up my Nest in a timely manner and even gave helpful tips on how to keep my AC running well. A good solid reliable company. read more

Aldrin- Listen, I am not trying to start a squabble online. However, I think your response is unnecessary and frankly, unprofessional. I am not "attacking" your company. Your technicians are very polite and courteous; the people I've spoken to on the phone have been polite and accommodating. You stated I should be "considerate" enough to leave you contact information in order to address the issue; however I left a voicemail on Friday requesting a call back, when the technician(s) did not show up. I didn't expect a call back then (I'm sure that was after business hours for your office), honestly I wasn't expecting a call back until today or tomorrow. I understand services might be behind schedule due to volume of customers, being short staffed....heck even traffic on the road can cause disruptions; we can't necessarily control all of this. What you can control and what I did expect in this instance was a phone call from someone notifying me that the technicians were running late. I would even have appreciated a phone call after the appointment time, explaining WHY it was missed and the opportunity to reschedule. You talk about consideration, yet I had to leave work early enough to get through traffic and travel from one end of the island to another for a missed appointment. So do ME a favor and don't preach to me about consideration or outline how hard running a business as justification when I was not afforded the simple courtesy of a phone call. And certainly don't imply that I am being short sighted or difficult as customer. But I will take you up on the offer to call you since I still have not received response to the voicemail I left. read more

They were quick to respond when our unit kept shutting down. We found them to be prompt, honest and efficient. It was a simple repair and done quick and clean. Very very satisfied, highly recommend. read more

So I got a call someone canceled on them. I needed service and free.qoute to r and r central air unit. Kind lady I spoke to on phone said free qoute. I just wanted freon filled the technician said can't just do that. Oh ok then can I get the free quote. Bottom line did not get anything serviced or freon filled nothing ,didn't even turn on my ac unit in my house to check for a leak. So he got the info, on invoice paper says take info to R and R unit. So when I seen the invoice there were no price nor did he mention anything bout paying. Then got a invoice for 95 dollars. So I dunno if u wanna use this business , seems like nickel and diming customers. Going to call back Monday let know what's going on or the boss. Will update review afterwards. read more

Bought a couple of Nest Thermostats and needed them installed... called my normal A/C service provider but they didn't install it properly as it was blowing hot air... called them back but they stated that they were unsure how to install the thermostats properly... Found AMV through Nest Pro's and they came and not only installed the thermostats properly but also found unknown issues with my A/C and fixed it on the spot... excellent technical knowledge, excellent customer service and communication... I'll be using them on a regular basis from now on. read more

Terrible experience and customer service. Paid $120 to have them look at my AC and tell me what I already knew and then they were very slow to respond on a quote and very rude and unprofessional. Found someone else to do the work much cheaper. First yelp review I have ever written b/c they were so rude. I do not recomnend this company at all. read more

I found AMV on yelp and asked for a quote and within 30 mins I got a response back and the next day they were at my house. Very good customer service he went through everything with me and showed me what was wrong. I needed a deep cleaning and within 30 mins my AC felt cooler. I would used them again and recommend them if you need a fix or just a cleaning. Thank you for your great job!!! read more

Update - Drop two stars. It's been three weeks since Al came to provide an estimate. He spoke of getting me a proposal, but I'm still waiting... Time to move on. I knew it was too good to be true. read more

**UPDATE 4** - So Al did rectify the issue. He apologized to me and discounted the work he did. Overall the quality of work and the work done was very good. However, I will give a 4/5 rating only because they need to do something to fix the communication disconnect that exists between the owner - office - and technicians. Thank you Al. **UPDATE 3** - I updated the rating because the owner did give me a call and seemed like he wanted to work this out with me. I am at work but will be giving him a call afterwards. Will update after I talk to him. Reply to owner response: First of all, do not post my personal information on a public forum, it's not professional and also borders on invasion of privacy. Please take it down. I just wanted to take some time to address this issue and wanted you to know that your workers are very professional and are very courteous. I think this issue is on the management / front office end. You wrote that you didn't charge me for the first visit? Should I thank you for this?? When I made the appointment originally I was informed by your wife it would need to be a 2 man job, yet when the tech arrived he was alone. You did not address the fact that your tech came by himself, when your wife knew it was a 2 man job and ALSO came on the wrong day. I wasn't even supposed to be off on the day he came, it just so happened that I came home for unrelated reasons. You also mentioned that during my initial call to your wife that she informed me of the labor costs. I can assure you she did not. This is why when the tech came I asked him how much it was going to be, he told me to contact the office. (I asked him again how much it was going to be when he came back for the actual cleaning). I tried contacting the office, left 2 messages and no one called me back before the technicians came back and actually did the work. Believe me, I would have shopped around before paying this much for a cleaning. Another huge issue is about my receipt. I am curious to know where my pink receipt is? Your techs gave me one for the initial visit which had no prices on it (which I have on hand, I am very meticulous when it comes to keeping receipts / important documents). Yet, my pink receipt for the actual work is no where to be found (I can give the benefit of the doubt and say maybe they forgot to give me one). You guys added on the price of everything AFTER I had already signed the invoice. (You can tell the handwriting for the prices is different than the technicians handwriting for the work that was done). I am not trying to swindle my way out of paying you guys. Money is not the issue, the issue is how your company is operated (very shady) and I wanted others to know of the issues I had with your company. I already stated I am more than happy to pay a fair and reasonable price, but this to me is unreasonable especially since I was not aware of the price BEFORE your techs came to do the work. You are publicly shaming customers on yelp and it makes your company appear extremely unprofessional. What I got from this was you apparently think I am stupid for not understanding your prices. How can one understand prices if they were never informed of what your prices were? Also, why bring up the fact you are not a sweat shop? This has no context in your response AT ALL. I didn't mind that your techs had to leave, I understand that you aren't a 24/7 operation. However, I cared that your wife took it upon herself to reschedule my follow up appointment WITHOUT contacting me on a day that I will not be available. This quote from your reply: "I hope its safe to assume that woman in the home with your husband Daniel was you?" Are you serious? What exactly are you getting at here? That I am cheating on my "wife"? Your reply has only further angered me with your company and you have insulted me. Apparently you don't treat your customers very well, as is apparent from a few other reviews on here. I am willing to pay but not until you give me a reasonable price, so you can or your wife can give me a call. Also, technically the job is NOT done yet as my downstairs unit is still broken (I originally called to get this issue fixed) You didn't have to threaten to sue me, but if you do I will be sure to file an official complaint with the BBB and the base legal office. (Military members will be notified to steer clear of your company in an official memorandum). Have a good day and I look forward to your response. read more

Just wanted to mention that they stand behind their work. Had a Fujitsu split that wasn't working, after they came out a few times and almost $700 later, it still wasn't working, so we had the unit changed. Approaching AMV with the situation, we agreed upon a very acceptable amount and was credited accordingly. Awesome that they stand behind their work and are willing to allow for this. I will use them in the future for sure. read more

Absolutely cares about their customers. Service personnel are polite, knowledgeable and takes the time to explain your service. I have been a customer of AMV for about 20 years and have never had a bad experience. Some contractors forget the customer service after installation, not AMV. Highly recommend them for your service needs and annual preventative maintenance on split-level A/Cs. read more

AMV installed and services my central air unit for the past 14 years. We like their employees workmanship, coming out to our home & taking special care in making sure they clean up after servicing the air unit in our attic & outside our home. Before departing, they let me know how my unit is working. Only once in 14 yrs., we had a problem with our unit & AMV repaired it. To save me money, they recommended I change my own air filter as needed, it's so easy. I usually buy a box of filters from them and do it myself. Did I mention, they'll also deliver the filters to your home. Recently, I misplaced my air con manual, after 14 yrs., so I called AMV & spoke to Al. Within minutes, he emailed the manual to me, talk about excellent service! Mahalo AMV for the 14+ years in continuing to provide my ohana with great central air conditioning service! Charlotte A. 10/12/12 read more

AMV has been our air conditioning company for over 20 years. I met Aldrin, the owner, at a home improvement show at the NBC about 20 years ago. Impressed by his knowledge and professional presentation, my husband and I decided to have Aldrin install a Mitsubishi ceiling cassette unit in my parents' home and in our home about 3 years later. The unit in our home is still working after 16 years! The unit in my parents' home worked without any problems for all those years and only stopped working a few months ago. Now that it was time to replace that unit, we thought about installing a split system. Kevin, the estimator and drafts person, promptly returned all of my calls and immediately scheduled an appointment. I believe he sent me an estimate for a split system and a ceiling cassette replacement that same day. While I took a few months to get other estimates and to make a decision to have the job done, Kevin did not forget me and still had my information readily available. Since AMV's prices were below another company's, I was very happy to contact Kevin to schedule an installation date. Fortunately, I called at the right time and Kevin was able to schedule an installation date within a few days. The crew of 3 men completed the job in 2 days. While it could have been completed in 1 day, the rain prevented them from finishing the job. They were very careful about laying a drop cloth on the floor before removing the ceiling cassette and before placing the ladder to climb into the ceiling. We appreciated their professionalism and efficiency. I believe our ac units lasted so long because of the annual servicing we purchased from AMV. I highly recommend purchasing this servicing contract because it is invaluable and the cost is very reasonable. Thank you, Aldrin and Kevin for a job well done. read more

AMV is the best! AMV has helped my family for years. AMV knows its stuff, is reliable, & cares about its customers. My wife & I recommend AMV to friends & family. read more

Supremely helpful! He was able to guide me to a solution by PHONE via a few calls and text messages. I didn't get a chance to meet him in person and he didn't charge me a dime. Seems extremely knowledgable and I plan on calling him the next time I need help with A/C or refrigeration services. read more