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Chithra V.

I have traveled on Amtrak a lot of times to nearby destinations but this was the first time travelling from North to South (Newark NJ to Miami FL). Booked a roomette that accommodates two people. This room has a privacy door and it almost has everything inside from convertible seat mattress to table tray, sink, commode, charge points, lights, air conditioning etc., I must say it was so convenient and comfortable especially when having these long journeys. Food was served at the dining area which was well decorated and clean. Our attendant was so nice that he made sure to provide meals and snacks whenever we needed. Shower rooms were clean and the train was quiet, no noises. It took 26 hours to reach our destination and it was a great experience on the whole

Sad vegetables from the cafe car.
Jim G.

My review is for train 280 Empire Service from Buffalo, NY to Moynihan Station. The train was on time for the entire ride. The seats are comfortable. The train was in good repair, given its age. I had a window seat and enjoyed the view. My electronics were happy and I was able to use my phone and laptop along the way without running low on battery since there was power available. The Amtrak executive leadership team is clearly trying to turn Amtrak into a crappy, low cost, high-margin operation modeled after the horrible, no-frills, no-service, who-cares airline model the chief executive of Amtrak is pushing. I can't imagine that any executive would serve to their guests or friends what is sold in the cafe car. The "fresh cut vegetables & hummus" had carefully counted small sticks of cost-cutting celery that was fresh weeks ago, tough broccoli, dried out carrots, unplumped tomatoes and bargain basement hummus. The executives should cut costs by firing each other.

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Ask the Community - Amtrak

Review Highlights - Amtrak

“I've had two face to face experiences with people at Newark Penn Station and New York Penn Station.”

Mentioned in 3 reviews

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NJ Transit - NJ Transit celebrating America's 250th! Just happened to be in Upper Montclair. The train rolled up.

NJ Transit

1.8(530 reviews)
0.1 mi

Who is the idiot that authorized the nj transit app update by making it a "trip planner" that…read morestarts at my house. NJ transit doesn't stop at my house.

Everything needs improvement! These trains are almost never on time. I mean their on time…read moreperformance is less than 1%. As passengers, we've refused to pay after the train that runs once an hour is cancelled and we have to wait for the next train which is usually late! Trains are run once an hour on lines with significant ridership and at stops with close proximity to NYC. The train will be delayed in transit by a guaranteed 7 minutes minimum. My "25 minute commute" into the city is rarely less than 40. If a train is late by more than 10 minutes, it's removed from the app and taken off the boards at stations with no explanation. At a busy station like New York Penn (NYP), that's a problem because now you have to listen for announcements and if you don't hear the announcement about the train, you miss it! Also, a train can be super late and if it remains in the app or pops back in by some miracle of God, the app says it's "on time". It's not on time. It's never on time. Diesel trains from the 1960s and 70s with wood paneling are still run by NJ TRANSIT. these trains don't have enough seating for rush hour but are consistently used. You can't board certain cars which at NYP is almost all of them which forces you to often walk nearly the entire length of the train just to find open doors through which to board. This also means that you have to walk the length of the train to find an available seat on the often underequipped trains. There's no signage at NYP showing which direction the train is leaving out of or even 7th Avenue and 8th Avenue like LIRR HAS, which means you have a 50/50 shot of sitting in the right place for your stop. Hazardous stations with crumbling stairs and no escalators are normal for NJ Transit. How you have elevated trains with no escalator, no functioning elevator, AND crumbling stairs is something I will never understand. Also, the station rooms for passengers to stay warm/cool have been permanently closed at some stops with elevated platforms. During FIFA match days, you can't get around Secaucus via public transport AT ALL because all the buses are routed to FIFA stadium. and the only trains that stop at Secaucus are for people going to the match (there's a separate line and boarding procedure for these trains that only run from NYP so you can't just get on it). So if you work there, good luck. During the most recent heat wave and following thunderstorms, my line lost service for 4+ days. And when it resumed, it was still running with "modified service" which translates to a train every 1-1.5 hours during rush hour. The app is trash. Can't even activate an adult and child ticket at the same time anymore. And the app suggests you buy tickets you seldom buy but the ones you buy most frequently are not in the suggested ticket section. Why?! It also requires you to run location services to function and runs location services as long as you have an activated ticket, which drains the phone battery. The buses have this ticket system that is zone based but you have to buy the ticket for the correct route and number of zones, which you have to figure out SEPARATELY because the app is trash. Ticket takers can be cool but there is definitely a percentage that walk through like prison guards announcing "tickets out". But given that it's NJ Transit, the trains feel like prison so they're just a reflection of the environment. Did I mention that the trains are rarely ever on time? I would give NJ transit negative 3,562 stars if I could. Don't move somewhere that you rely on NJ Transit to get around. You won't get there fast, if at all.

Photos
NJ Transit - From the annual Meet Our Rail Fleet event.

From the annual Meet Our Rail Fleet event.

NJ Transit - From an annual train display event in Hoboken.

From an annual train display event in Hoboken.

NJ Transit - From the Meet Our Rail Fleet event in Hoboken.

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From the Meet Our Rail Fleet event in Hoboken.

AirTrain Newark

AirTrain Newark

2.5(126 reviews)
2.8 mi

I never got the hatred towards the Newark Airport AirTrain that connects the Northeast Corridor NJ…read moreTransit train line to the airport. I've always found the service smooth and convenient allowing me to spare my car the potential barbarism of long-term parking and the equally egregious cost. You get off NJ Transit, hop on and within minutes you're at any terminal at EWR. Are there occasional glitches and disruptions? Sure. However, driving the Turnpike from Central Jersey can be a delay-ridden white knuckle ride... to say nothing of the larcenous tolls. At the moment New Jersey is replacing the AirTran with an entirely new line to the tune of multiple billions. I can't wait for the outcry after the first delay. Nine figure solutions are not guarantees of anything in The Garden State. Five stars for pretending that they are.

Years ago, when my family and I first moved to New Jersey, my children were still little. Every…read moretrip to the airport began the same way--with a ride on the AirTrain from the parking garage. And somehow, I managed to convince all of them that there was a man sitting up front, driving the train. Whenever one of them began questioning my story, the recorded voice would come over the PA system. "Listen," I'd tell them. "The driver is talking." For a while, that was all the proof they needed. As they got older, of course, they became harder to fool. One day, when I could see the doubt written all over their faces, I pointed toward the front of the train. "If nobody is driving," I asked, "why does it have a windshield wiper?" My youngest daughter studied it for a moment and finally said, "That makes sense." I think that bought me another year. But childhood has a way of slipping away whether we're ready for it or not. Eventually, the AirTrain driver joined Santa Claus, the Easter Bunny, and the Tooth Fairy among those wonderful things my children no longer believed in. The years passed. Yet whenever I return and ride that same AirTrain, something happens. The familiar recorded voice comes over the speakers: "Please remove all personal items before leaving the train." And for just a moment, I'm back there. My children are small again. Their hands are wrapped tightly around the railing, and they're watching the tracks with complete seriousness, worried that the mysterious man up front might somehow drive us right off them. I can almost hear their voices. Then another announcement comes over the speaker: "We are approaching the station." And just like that, I'm back in the present. I look at my watch and wonder if my daughter's flight is on time. It has been a full year since I've seen her. Only now, she isn't that little girl riding beside me anymore. She's arriving with a little girl of her own. As I wait for them and search the crowd for their faces, I find myself smiling. Maybe some things get to come around twice. And I wonder: Will my granddaughter believe me when I tell her there's a man sitting up front, driving the Newark AirTrain?

Photos
AirTrain Newark
AirTrain Newark - Sign

Sign

AirTrain Newark - AirTran terminal to C

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AirTran terminal to C

Amtrak - publictransport - Updated October 2026

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