The views from the NYC ferry are top notch! I love the fresh air and whole experience riding the ferry. I will always choose the ferry if possible. read more

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I LOVE the new boats at NYC Ferry. I just took one last week to Governor's Island and it was so darn clean, smooth and comfortable. The boats always leave on time, the staff are quite chill and the views are impeccable (especially from the top deck). It's also dog friendly, bike friendly and electric scooter friendly! And not to mention it's quite cheap too!! read more

Super fun and very affordable to ride. Also snacks and drink can be purchased onboard. Staff was so fun they made the trip very enjoyable. read more

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Nice way to travel but the service tends to be bad sometimes, like employees being overly annoying toward riders but this is common among MTA workers read more

I bought tickets for a group of people yesterday, planning on bringing 2 bikes on board. The crew member tells me they are almost full capacity for bikes, so only 1 bike can come on, and denied my boyfriend boarding (as they had no room for his bike). This is after the 5 boro bike tour so we are exhausted and I have my parents with me, so my boyfriend gives me the last spot for the bike. I board with my parents and right behind me another passenger boards with a bike. Obviously confused and upset I ask to the crew how they were able to get on if my boyfriend was denied entry because they had no more room for bikes. The crew says they allowed another passenger because they "found room". I asked them why they didn't let my boyfriend on instead of this passenger who was behind us in line and was now at 9/8 capacity. Obviously this crew does not care for rules and bends them when they like. I reached out to NYC ferry customer service for a refund on the ticket that I was forced to activate (and then denied service) and rep from NYC ferry told me it is non refundable but they will be using my feedback to fix their boarding process with bikes. Well this does not help me one bit, and the best part the crew member even admitted that they had denied my group member boarding and that there was nothing they could do. (his team member) told him to not stress about it as "it happens all of the time" (yes I heard that said while I was walking up to them asking them how the refund process works, I don't think they saw me coming when they said this). I hope this feedback does help change the process and their bad customer service but honestly highly doubt it. If anyone wants some NYC ferry tickets let me know as I won't be using them anymore after this terrible customer service experience. read more

It's fun to take the ferry on a nice day! Sometimes it's on time, sometimes it's over 20 minutes late... but typically it's very clean on board and once you actually get on everything goes smoothly. They sell snacks and drinks on board, though I don't think I've seen anyone take advantage of that. read more

Could be a little cleaner and more organized , the bathroom is a bit of a mess :( and the employees never know which ferry goes where and from which gate , so that could caribe a bit better too . The ticket window is barely open and you either buy tickets at a machine or on your phone app . read more

Wow very rude of all of you who left less than 5 stars! For less than $3 per ride you can transfer anywhere you like for 90 minutes, from the beaches of Rockaway up to the Bronx. Superior to any tourist dinghys. Most affordable way to catch a sunrise or sunset along the skyline. read more

Runs on time. Clean. Nice city views. Easy way to get around. Great alternative to the bus or subway.

It was a great way to get around NYC $15 pp for 2 day pass Ferry is pretty fast to get from location to location! Also a great way to view the city in the evening! We got on on Roosevelt Island after riding the tram to the island and we hopped on and off at different points. Had lunch at Dumbo market. Rode it past the Statue of Liberty ended the night getting off on west midtown. Walked through Times Square back to our car by Central Park. read more

Ever since they change the announcement volume to deafening loud it's been awful to ride. They should just use the front tv screen to show what station their approaching and currently at, and passengers should absolutely pay attention. Otherwise service never comes at the schedule time it's usually off by 10 minutes for all the lines and they sometimes wait on the transfers but I wouldn't hold my breath you just hope you get there before the ferry you need to transfer too is there. Line management also is usually a complete mess especially on 34th street, since people who are transfering are sometimes told they have to wait on the massive queue, which is unfair because your transferring. But it's better than taking the subway sometimes to Queens or Brooklyn at times, which is why I am not giving it two stars. read more

The ferry was very clean and the staff was friendly. I liked that they had snacks available for purchase and electrical outlets if you needed to charge your device. read more

I usually love the NYC ferry but this time it was late - by about 30 min leaving at least 90 people out side in the cold. BRRRR read more

NYC Ferry - cold day - Ferries Near Me - New York, New York

The NYC Ferry is the best way to travel. It is clean, relatively on time (worst case about 5 min delays), and beautiful. They are dog friendly and very kind to my dog! We usually take it so she can go to different dog parks. The only negatives are the price and the Dumbo port. Price wise, it's $4 BUT if you buy the 10 ticket pack, it's only 2.75 per ticket! That is less than the subway or bus. The Dumbo port is slightly confusing and always have long lines. I've been riding the ferry for years and still have to ask for assistance. The ferry is the BEST! read more

NYC Ferry - Views - Ferries Near Me - New York, New York

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If there's a way to travel on public transit in comfort it's the nyc ferry. Thank you for allowing us this option NYC!

I really enjoy using the NYC Ferry (Rockaway Beach / Manhattan), especially during the summer, when we can sit above. So pleasant! We feel a bit like on vacations. Downsides: They should wash their windows more often for the view. About the Internet, we can see the NYC Ferry WiFi, but it doesn't work at all. read more

Ferry to the city is the way to go. No hassle of driving in, finding parking, paying for parking, traffic, etc etc. Plus, you can sight see on top of the ferry with open skies. On time and schedule is reasonable. You can sit inside or outside on the top oft the boat. read more

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Two ticket machines for a huge crowd, and one is broken. Frequent delays. Other than that, splendid. read more

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The NYC ferry is one of the best things about this city. incredibly affordable, gorgeous views, ferries stay on schedule with less than 5 min delays at most, and respectful staff. read more

Have tried ferry on multiple occasions. The stop in Sunset Park is very close to my home. So before I leave work like to check MTA trains on weekend. As we all know the MTA trains suck. Always undependable and higher risk of assault or injury. Like the police have stopped working. So I tried Rockaway ferry which is very convenient and fast. Only 1 stop from Wall Street berth. Omg I am only coming home from work. But on weekends the line is crazy because everybody headed to the beach. So then I take Bay Ridge boat which makes a few stops before Sunset Park. Overall not bad, very reliable, no crime to speak of, cleanliness meh could be better. But hey its the best $2.75 you can spend with a decent view. read more

NYC Ferry - Headed home Bay Ridge ferry. - Ferries Near Me - New York, New York

I don't understand how people can complain about the ferry system, which takes you to places such as Williamsburg, DUMBO, Rockaway Beach, Astoria, and (the difficult to reach any other way) Red Hook, Brooklyn. There are well organized lines for each ferry. There is a spot where you can get food, drinks, and hang out at tables inside to relax while you wait at the main pier (Wall Street, Pier 11). The ferries are large, lots of seating. Seating inside if you want it cool and shady. Seating up top if you'd like to see the view and catch some sun. A one way pass is four dollars and can really get you to places that aren't as accessible by subway and are way too expensive to take a ride-share to. You can get a 10 ride pass for 27.50, though those passes expire 90 days after purchase. A ride can be up to 120 minutes long and is good for transfers within the ferry system. You DO have to get off when you reach the end of a line. There are ticket machines at the pier, but it's easier to download the app on your phone to purchase/activate tickets. The app also shows you the schedule and tells you which ferry to take to get where ya wanna go. Oh! And the ferry has a snack and drink bar. You can even scan a QR code, order from your seat, and get a notification to pick it up. There are bathrooms on board. The ferries are clean. Stop the ferry system slander! read more

They closed the gates a full 3 minutes before scheduled time even though they saw me walking toward them. They don't give a shit

I have been riding the NY ferry up and the East river for about 7 months. Sometimes I'm slow pulling up my ticket on the app. Everyone has been patient up until Nov 19 @ 5:30. I experienced a very impatient staff who insisted I get off the ferry because they assumed !!! I was treated badly as I tried to pull up my ticket. I was embarrassed and chased around the boat and to my seat where I finally was able to use the app. I tried to explain but, the young man and young girl chased me. After the app forced me to buy a 10 pk. Three people came after me. I complained to a very big person, maybe the supervisor, as I walked off at my Astoria stop. I complained to this young girl who assumed I didn't have the fare. I told them all that it was my fault for not wearing my Desert Storm Army Veteran hat. Maybe they would've treated better but that's no excuse. No excuse. read more

Inexpensive way to get between Manhattan and Brooklyn, the Bronx and Queens... Even all the way to the Rockaway Beaches!! They have a great app where you can purchase tickets see the schedules and plan a day of adventure. Tickets can also be purchased at the ferry stations and you may transfer between lines read more

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Well unless you are like me and have a Metro Card for the elderly or disabled you will be paying $4 for a one way Ferry Ride starting today. It appears the taxpayers have been footing the bill to operate the ferry system. In order to raise millions, (they think they're going to) they increased the cost to ride. If you want my unsolicited opinion, I think more people will be returning to the subway! I can't wait to see how this story ends..... read more

I'd zero star if i could. Tunnel to towers, no communication about final ride time, shitty communication about last check-in for ferry. Twice the price of the subway. No cover from weather. Fuck this ferry, I'd rather swim thru the east river and develop bubonic plague read more

First of all, I waited for the ferry for 2 hours. The times for the ferries are not accurate at all. Itkept delaying and they have no sense of time. People have places to be and it took way too long for ferry to come. Then the employees are extremely rude, they don't give you any information and they catch a lot of attitude when speaking to people. One of the ladies who was working was very disrespectful and lacked human decency. She had no respect for the people who were asking questions and speaking to her. She kept rolling her eyes which I find very rude. read more

No clarity at major ferry landings. Usually late. And more often lately, rude employees. Customer service not helpful.

I will say I have never heard of such a thing. A ferry with a bar that picks you up in multiple pre determined locations and brings you to other locations of interest. The cost is only $4 per person. The views from the ferry are amazing. The best location is the rear of the ferry as you can take close up and long shots. The cityscape was beautiful. read more

NYC Ferry - Cityscape view from the ferry. - Ferries Near Me - New York, New York

September 3 was a very busy day at Pier 11, especially at 1:30PM, when boats were docking and embarking and hundreds of people were waiting on different lines. Most of the nyc ferry employees were very helpful and polite. But at least one "person" seemed impatient and shouted to those on line to get ready, which seemed unnecessary, Worse than that, a tall man wearing a fancy designer belt buckle and loosely tied half boots, who appeared to be a manager, walked around and arranged some of the nylon line separators. He seemed curt, without any sense of congenial body language. What particularly bothered me was the impolite way he gave orders, one of which was to an elderly couple to stand in line under the strong sun, when they were able, at no inconvenience to anyone, to stand in the shade. It appears that a few (and only a few) of nyc ferry personnel need some training in dealing with the public. Lastly, on one of my rides, a couple boarded late along with a huge e-bike. As the guy tried to enter the cabin WITH his bike, he was stopped by staff who informed him that he had to leave it on the front deck. My concern is if an e-bike caught fire at the location where passengers board and exit, during a fire it might seriously impede their egress from the boat. I therefore recommend that e-bikes be banned from passenger ferries. read more

NYC Ferry - large e-bike on front deck. - Ferries Near Me - New York, New York

Major hidden gem alert. You can take this ferry to Rockaway Beach for $2.75 each way and it's so lovely. You get a beautiful view of downtown while enjoying the cheapest ferry ride around. If you're in the city, definitely avoid taking the A there and try this route. It amplifies the experience so much! Download the NYC Ferry app, buy your ticket online (it takes a minute), and activate it when you're on the line. The schedule is on there, too. Once you take the ferry, you take a free shuttle on the other side, which takes you to whatever stop you desire at the beach. I don't think there are bathrooms available on the ferry, so plan ahead on your way there. It's an hour-long ride. There's an upstairs and downstairs - I recommend up! Beware though: it may be delayed. On our way back, the ferry was delayed forty-five minutes. read more

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I loved that everyone who worked there was so helpful and the ride was fast and not at all crazy. It was a very enjoyable experience and I will be doing it again in the spring and summer read more

The best commuter trip ever. The cost of a subway and also traveling with the backdrop of New York City. The Rockaway ferry is the easiest route to the beach. read more

For $2.75 it was a fun way to commute from Brooklyn to NYC Battery Park. It was very quick with a nice view of three bridges and the city. read more

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It's getting worse. Today, I saw a member of a ferry crew threateningly yelling at a rider for an innocent mistake, and then on my ride home the ferry crew turned on a loud music through the boat's sound system to the point where one kid started to cry, but they didn't care Can't we have ANYTHING nice? Getting sick of it read more

my friend and i had a great experience on the nyc ferry! there are many convenient locations where you can board the boat. one way is $2.75, but metrocards aren't accepted, which is the only down side. the views are amazing and so worth the few bucks. we got on at east 34th street and took the east river route to dumbo. the ride was smooth and pleasant. you can choose to sit outside or inside. there's plenty of seats inside, as well as AC during the summer. overall rating: 10/10 read more

NYC Ferry - Ferries Near Me - New York, New York

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Tourists beware, the people working here either don't know what they're doing or they don't care. We showed up 10 min early, stood in the line for the ferry we wanted where it said "line starts here" and they never got us to board. Furthermore I SAW the ferry line we wanted and asked if it was the direction we wanted to go and was told no, that's not come yet. Seriously I talked to no less than 5 uniformed employees while we waited asking for help to get on the right one. This station was not busy so there's really no excuse for their incompetence. We ended up taking a Lyft to the stranger things experience and have 3 ferry tickets we won't use. Do NOT take the ferry to the stranger things experience. read more

If you're a tourist, make sure you have an idea of what area or direction you want to go in. The guy working there was reading a book on the job. When we told him we weren't sure where we wanted to head, expecting him to give us some kind of idea or information, he stated, "you are giving me a lot of power, when you say you don't know". As a customer service rep, you're supposed to give customers information, direction and guidance. The answer, should never be, "I don't know" But hey that's what you have to expect in New York. I call it, "Top Tier Rudeness" read more

all you see is the agents on they phone sitting down. all the time! awful! stay alert! in case a customer need you rght away. please train these agents again about safety! read more

No response to emails, More tax dollars flushed down the toilet, worse service, higher prices, etcetera