I honestly cannot say enough good things about this business. After going through several…read moredisappointing experiences trying to get my vehicle diagnosed and repaired, finding them was such a relief From the moment I contacted them, I felt safe. They listened to me, understood my concerns, and treated me like a person rather than just another customer. Everyone was professional, personable, and incredibly easy to communicate with. I immediately got a good, honest energy from them. I dealt mostly with Ryan, and he was absolutely wonderful. He was easygoing, knowledgeable, patient, and genuinely took the time to listen to everything I had to say. He never made me feel rushed or like I was bothering him with questions. That alone meant so much to me after the experiences I had just gone through with 2 prior shops before I found them. His team was excellent, friendly and professional. I felt good there and everyone had great attitudes. When I went to pick up my vehicle, there were several other customers there, and what really stood out to me was how happy and relieved everyone seemed to be. You could genuinely tell that people felt comfortable leaving their vehicles in this shop's hands and they had smiles on their faces. That says a LOT. I also really appreciated that their pricing felt fair and reasonable. I never felt like they were trying to take advantage of me or charge me just because I was in a tough situation and needed my vehicle or because I was a woman and there alone. After everything I had experienced, I was honestly starting to lose faith in finding a mechanic I could trust. This shop completely changed that for me I would 1000% recommend this business to anyone looking for a trustworthy, reliable, honest, and reasonably priced mechanic. If you're nervous about taking your car somewhere because you've had bad experiences before, I completely understand but these are the kind of people you hope to find. I am genuinely grateful that I finally found them!

Highly recommended this shop!! They got my son's car in quick and did a wonderful job. Very…read moretrustworthy and love working with Katie and Ryan the new owners!! This shop is top notch!

When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I've never been happier with an auto shop. They're always friendly and get everything done in a…read moretimely manner.

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.

I've been getting oil changes here for a while and they are great! Super quick and easy service!read more

Had my 2017 Nissan Altima serviced today with and oil change and tire rotation. Brian the owner is…read morefriendly, professional and helpful. He came highly recommended by a very good friend of mine who has his vehicle serviced here. I'm excited to say I finally have a trustworthy auto technician. I highly recommend Brian with Auto Tek.

Very solid spot here. Always is very clear with what they do service wise before hand and breaks…read moredown price. They are excellent communicators providing video documentation during service to help showcase issues then showing the fixes. I've worked with Noelia as my advisor and she's absolutely awesome, she's always super efficient, kind, and explains the services on my car super well. 5/5 experience

Still going with 5 stars. I ended up buying a new to me black MDX, that I really love. It took me…read morelittle to no time and Kyle was willing to listen to me. I love cars and understood what I wanted in my next one as well as what my car was worth. I also had an offer from another dealer as a trade in which allowed me to recognize my boundaries. Once we got the car (which I love) I knew something wasn't right. Sounded like the rotors but with the mileage it didn't make sense. I ended up giving it a week and then ended up bringing it in. I was in fact right and the team worked with me to get it all fixed up in a timely fashion. They were apologetic and kind. Once again a 5 star experience!

Shah was quick to respond, very communicative and friendly. His mobile service was great and…read moreefficient with the oil change. I recommend his services, give him a try!

Shah is one of the best mechanics I've been to so far! especially in the RDU area. He's very…read moreknowledgeable about the vehicle he's working on which caught my attention. His precision & knowledge is spot on especially when you are watching and asking questions to learn more about your vehicle's issues and its repair process. If you're looking for honest, reliable, and perfect auto repair... literally, please reach out to Shah, he'll get the job done!!

I brought my 2019 Mercedes to euro solutions with a very tricky turbo problem. I can't express how…read moreamazing Mike was in diagnosing and repairing this issue. Honestly, I'm not sure another shop would have been able to identify the cause and rather just replace the entire booster. And Mike, I found an honest, experienced, trustworthy small business owner and one I will be using again.

Austin and Mike were honest, friendly , knowledgeable, and lead a great team of professionals. It…read morewas a pleasure to have them work on our car and although it's never wanted to have a car issue I know that if I do I can count on great service a fair price and the issue to be resolved.

This dealership is terrific…read more Its service department gets the work done ahead of time and below estimates. Rachel is my and my wife's service rep - she embodies professionalism. Its sales department doesn't sell you vehicles; it helps you buy what you need/want. Ruben Sandoval helped me buy Explorers for my wife and me. Its customer service skills are terrific - all the staff is professional, knowledgeable, friendly, effective and efficient. This is a superlative auto dealer. My wife and I actually drive out of our way to use this dealership for all our vehicle needs. We could use another Ford Dealer closer to home in Hillsborough, but University Ford is a quantum leap better.

After having to wait almost 2 weeks just to get an appointment to have an overheating problem…read moreworked out in my car it's was 10 hours at University Ford North without a single notification of any kind phone or text. I called several times I was repeatedly put on hold for over five minutes without anyone picking up the phone. Finally at 6 PM after the closing of the service center I contacted and was given an answer finally from the supervisor. His answer was he hadn't talked to the tech so he didn't really know what was going on and could I call back in the morning? This is the last time I'm going to that place it has gotten worse over the last 10 years