We have had an Enphase solar installation for 10 years now, which has always worked beautifully…read more However, due to regular PG&E outages in our area (Fremont, CA), we decided to add a backup battery to the system. After careful research, we chose Highlight Solar (HS) to handle this installation. We chose the Franklin battery, and Highlight Solar came out to handle the installation in Nov 2025. Sadly, we had some serious issues with the functionality of our solar infrastructure, after the Franklin equipment was installed... the Enphase solar monitoring device (called Envoy) started having trouble communicating with the panels, and therefore would disable them. HS made a couple of different attempts to fix this issue (which was delayed when they went on vacation for a month), so I had to keep cycling the breaker for the panels every morning to get the system working for another day. Fortunately, they were persistent in pursuing the issue, and after returning from vacation in late January, Samir came out and spent a couple of hours on the phone with Enphase support, who suggested a possible solution for this issue. HS then had someone come out to implement Enphase's suggestion, and now my system is working solidly and reliably (Feb 2026). I'm glad HS didn't just give up on us; I'm sure they were just as frustrated as we were by this situation. We certainly didn't expect this to take three months to resolve, but it is working now.

Highlight Solar commented on my (negative) review to say that I continued with the project…read more("Customer decided to pursue it further. We were fully exonerated!"). This is completely incorrect, and adds to my concern from his previous replies to my emails that he is either knowingly telling untruths, or doesn't know what he is saying. Even several months later, I still rate this as one of the worst contractor experiences I've ever had.

All of a sudden the panels at my mom's house stopped producing energy and I was in a pickle because…read morethe installer went bankrupt years ago. Because of the good experience I had with having Clean Solar install panels at my house I reached out to them to see if they would service panels installed by another, and thankfully they accepted the job. After some back and forth with their customer support, they remotely assessed that the inverter failed and they would install a new one for a reasonable price. Clean Solar employee Jose arrived early for the install and he was very polite and relatable. He replaced the inverter and did not leave until he made sure that the system was back up and running and production was being reported in the app. I recommend Clean Solar to anyone needing their panels serviced or to install a new system. Jose is an excellent employee and my mom had a great experience working with him.

**Update: Carl contacted us to apologize for the few negative experiences and they will definitely…read moretake our feedback seriously and will address and improve these issues. Btw I was going to bump this review to a 4 but working with Nick we decided on 5.** We had a complicated full house renovation this year and signed with Clean Solar for either the Tesla tiles or solar panels and we ended up choosing solar panels + Tesla power walls. I want to give special thanks (and the only reason why I didn't give a 0 star) and appreciation to the members listed as they deserved beyond 5 stars Bill, Nick, Jeremy, Rodger, Louis, Kevin, Albert, Alberto, Carl (CEO). Bill was amazing and helpful in explaining the process and helping us secure the initial funding. You are probably wondering why I am giving this solar company a 3 star. Well it takes 1 bad apple to ruin a team and this is the case. A three day project ended up taking 3+ weeks & we understand that the workload is extremely busy this time of year. However when 1 person is acting unprofessional, crossing the line, asking homeowners to borrow a usb cable to charge their cell phone, super loud, tries to impress (why), doesn't listen to clients (would walk away in mid conversation), act as if he is the owner of the company, talks way too much (not in a good way), talking about his side hustle business, a bit juvenile, not completing and complaining about the job in front of clients plus not showing up when he said he would to complete the job, leaving tools at the site and asking the homeowners to put it in their garage until he returns to pick it up, calls in sick last minute leaving the load to other team members plus more well then this becomes a problem and 0 stars (if possible) especially the amount of money you invest into this project. We also requested that this person not show up again but they kept sending him back. At the end of the project half of the Tesla walls were connected and working but the other half wasn't connecting. At one point our bedrooms electricity didn't work, it wasn't the breakers and Nick was awesome enough to take our after hours call and help us manually override those other 2 disconnected wall panels. The dream team (Nick, Kevin and Albert) resolved the connection and all is working now. Also, Nick stayed late to make sure our Tesla walls were configured and updated properly. Plus , a shout out to Jeremy for staying late as well to help fix a broken issue. Feedback: Organize a team that works well together to effectively complete the project. Provide sexual harassment training (this is excluding people listed here). If a female client doesn't feel comfortable with a person don't resend them back. Also if a homeowner (regardless of being the wife) calls and leaves a message please out of courtesy call back after all I am the client, work and pay the bills too (even though this is my husband's project).

We could not be more delighted with the results we achieved working with the team at Your Energy…read moreSolutions. The many moving parts to our residential solar plus battery system, including the various entities, such as PG&E, Tesla, City inspectors, and the financial backers we opted to use all progressed seamlessly and, for us effortlessly, thanks to hard working individuals behind the scenes. In particular, Skyler could not have been more helpful, managing our project and acting as a point of contact. Others included David in sales who demystified the process, Varon who coordinated with the utility to ensure we met all requirements, and Gino, who collaborated with Maxwell Power (formerly HDM Renewable Finance), the clean-energy company that helped finance our residential system. On site, the design and install team did a great job keeping things simple. The entire system, including battery and thirteen panels, was installed according to Ramiros's expert design within just four hours. Good quality hardware was used to tie to the roof, which was inspected by our roofer and given a big thumbs up for not causing problems. But even before that, David our site survey tech, gave us the sense that all would proceed well, as he collected necessary data by drone, and made a favorable first impression with his personable approach. Toward the end of the multi-month process, which included time to get a new roof installed, we passed city inspection with YES tech, Dario, an extremely courteous young man, present to ensure we made it through that last step and PTO (permission to operate). YES has an excellent and well-deserved reputation because of these people and others who worked on our behalf. The company can do better automating some of the process, and to be fair, they say they are working on transitioning to a CRM software solution for this purpose. But, I can say that over a period of several months, I had excellent communication with many helpful people. Skyler in customer service was my primary contact and that made all the difference. My thanks to YES for helping us make this wonderful and complex project a reality. We love our new YES-backed system and look forward to working with the company again in the future.

I had a frustrating experience with Your Energy Solutions regarding a warranty transfer. The…read morecontract stated that an additional charge would be incurred for the warranty transfer but did not disclose the amount. We were later charged $500 with no prior breakdown or explanation of the fee. I clearly communicated that I would be the one paying this charge. Despite that, the service department reached out directly to the buyer and asked who would be paying. This unnecessary contact created confusion and complications during the escrow process that could have easily been avoided. The lack of transparency on the warranty transfer fee and the poor internal communication caused more stress than necessary. Businesses handling real estate-related services should be more careful with both contract clarity and how they communicate with parties involved in a transaction.

Excellent company. They installed 17 panels on my roof,December,2019…read more The planning, installation and activation were done flawlessly and on time. The panels actually produce slightly more kWh than estimated. The monitoring system is easy to use and I can check the system's performance easily on my iPad. Dave E. Saratoga

They are not answering the message. After filling out the work form, no one responded. We are still…read morewaiting

I got panels with them and still waiting to turn on. It's been overall an experience. The sales rep…read morewas able to secure us in with the help from his colleagues which is ok.( everyone can use a bit of help at their job if needed) Just talked way too much and wasn't very knowledgeable when I had more questions later after the meeting. They are a broker and have subcontractors come do the work which is fine, but you have to check the work because not everyone values their work. A few things needed fixing and solar sesame did have them come back and make the adjustments(which is great) customer service is good when needed. They lack a bit of organization in the beginning and communicating. I like updates I want to know what's going on and I like things done right the first time and preferably in a timely manner. They can do better on that but they did make up for it when they did address my concern at other times. I would have liked this to go quicker as it's been a month and still my panels aren't on. I was told it would take a couple weeks from the day we start and it's a month but Friday they should turn on. Based off of those big companies and their horrible customer service review I did choose solar sesame because they did have better reviews and it's important to have good customer service. I got a good rate but to each is own to learn to do their homework on what they are buying and how to check what they are offering and what your buying. I would recommend them to friends and family.

I couldn't be happier with my experience with Solar Sesame…read more My situation was a little more complicated than most because I already had an existing leased solar system under NEM 2 that I wanted to preserve. That meant my new system needed to be designed as a non-export system with battery storage. Before choosing Solar Sesame, I had already received three other quotes. My existing provider kept pushing another leased system where I'd continue paying per use. While it was cheaper than PG&E, it was significantly more expensive over the long run than owning the system myself. Another provider told me they couldn't fit enough panels on my roof to meet my energy needs and recommended much more expensive alternatives. A third provider quoted nearly 40% more than another installer for essentially the same system. Solar Sesame stood out immediately. They designed a system that fit all the panels I needed on my roof, met my energy goals, and came in at the best overall price. They also went above and beyond when the federal tax credit rules were changing. They were able to structure the project in a way that effectively preserved those benefits for me, which I really appreciated. Originally, I planned to install just one Tesla Powerwall. After doing more research, I decided I wanted two. I found a competitive online offer, and without any hassle, Solar Sesame matched it by adding the second battery at a heavily discounted price. That flexibility and willingness to work with me made a big impression. Throughout the entire project, the team was transparent, professional, and kept me informed every step of the way. There were a few delays, but they were all related to the PG&E process rather than Solar Sesame. Now that everything is up and running, I'm extremely happy with the system. The installation looks great, my electric bills have been dramatically reduced, and I feel confident I chose the right company. If you're shopping around for solar, I highly recommend talking with Solar Sesame. They earned my business by offering the best combination of value, expertise, transparency, and customer service.

Alvin was very helpful in advising me about updating my PV system, installed in 2020. I needed to…read moredeal with my expiring communication with SolarEdge monitoring, and I wanted to check the condition of my back-up battery, because I had received a rather puzzling rebate offer from LG if I returned it to them. Initially he thought I might need a new communication board ($$), and possibly a new battery ($$$), but in the end I learned that fortunately all I had to do was renew my cell plan. Alvin asked me what the warranty was on the battery, which was surprising, given that his company had sold it to me. I had to consult LG to get the answer. Alvin absolutely did his best, but I felt that he had trouble getting the correct answers from his technical team. The entire process could have been handled better by both Infinium and SolarEdge. It took several hours of phone calls and emails to solve what was ultimately a simple problem. But Alvin stayed with me patiently throughout the process, and guided me to the right solution. I think Infinium is trying to improve its customer service. Last spring, when I had my roof replaced, their internal communication was poor, and more than one person contacted me to say they were my project coordinator.

Excellent materials and great service. I save every day from the sunlight. We are very pleased.read more

I'm a bit late in writing this as our system was installed last Oct 2025 but wanted to give a big…read moreshout out to Sunlight Electrical. My mom and I couldn't be happier with the service we were provided from start to finish. We contacted the business in late July of last year to see about installing a solar system on our home before the end of the year. Within in days, Alessandro was here to meet us in person and provided us with a comprehensive breakdown for solar options and pricing. We loved that we were treated like actual people instead of a number in a queue. Given that there was a slight backlog of jobs they had to work through we were assured that we would have our system fully installed and activated before the end of the year, which we did! It was great working with Nick who was our onsite rep and Juan was always available to answer any questions we had by phone (of which I had many). Despite the number of times I called, he was always patient with me and provided detailed answers that gave me a better picture of our installation and how our system would operate moving forward. I can't say enough about how amazing the whole process was. Looking at our electrical bills right now and we're in awe of all of the savings we're getting, which validates our decision to purposefully oversize our system. If and when we decide to install a car charging station in our home we're definitely going back to Sunlight!

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

When you hire Miles, you aren't just getting a new roof but a reliable, long-term customer service…read morerelationship. I chose RE Roofing initially back in 2017 to reroof my home because Miles took the time to carefully evaluate my home's unique characteristics (partial flat roof, and partial cathedral ceilings) and craft a venting solution to address all of our moisture problems. Whereas the other companies seemed much less knowledgeable and mainly interested in getting in and out as quickly as possible. Since the reroof, I've had a couple leakage issues with our skylights and suntunnels (which I chose not to replace with the reroofing) and whenever I called Miles, somebody came out the same day to assess the issue and make temporary repairs until I could get a permanent fix for the skylight or sun tunnel. Most recently, I had an awning installed that attached to my roof, but the installers did a terrible job and the roof leaked thereafter. I was a little terrified that nobody would take a small roofing job, but I called up Miles again and he was great at diagnosing the issues and coming up with a custom solution in coordination with the awning installers. It's really great to see how committed Miles is to his customers. Highly recommended!

Our roof started leaking during a recent thunderstorm through our Sun Tunnel / skylight. I sent…read morethem a message through Yelp and they responded right away and had a roofer come out within an hour from the initial response. They did a temporary fix which stopped the leak right away and then followed up to come back and redo the shingles to properly install them as it was not installed correctly by the contractor who installed it initially. They also patched several other spots on the roof and we haven't seen any leaks since even with heavy rainfall. Highly recommend.

Excellent Solar Installation & Top-Notch Service!…read more We're happy with our new solar panel system! Nabu made the entire process seamless from start to finish. The team handled all the design, permitting, and installation with complete professionalism. Communication was fantastic throughout.

We had an excellent experience with Nabu Energy and would highly recommend them. Their customer…read moreservice and project management were outstanding from beginning to end. They guided us through every stage of the process, communicated clearly, and made what could have been a complicated project feel smooth and straightforward. Their pricing was competitive, and the quality of both the planning and installation was excellent. Kishan and Bushan were especially great to work with--responsive, knowledgeable, and genuinely committed to making sure everything went well. Nabu installed approximately 12 kW of solar capacity along with two Tesla Powerwall 3 units for our fully electric home. The system has been working beautifully, with all of our household electricity flowing through the Nabu-installed system. We are extremely happy with the finished project and grateful for how easy the Nabu team made the entire experience. Five stars without hesitation.