I can't say enough good things about Simply Solar. I did a lot of research and talked to a lot of companies for getting solar and batteries put in my home in San Carlos. It sounded like some people have had disastrous experiences with certain installers, especially the huge national operations - I'm so glad I took those other reviews seriously and went with a local provider instead. Working with Simply Solar was a wonderful experience. Knowledgable, helpful, professional, proactive, responsive, honest, and most important - the system works flawlessly. They let me know of rebates and programs that helped me save more money. These guys are top. read more

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DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I WILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere. read more

Simply Solar responded the quickest with email and phone call. The owner and project manager were very proactive in working with us. In the end, we did choose them because the technicalities. There were city permit and location of the battery that were unclear. So we didn't go forward with them. read more

I had a fantastic experience with SimplySolar from start to finish. From my first conversation with David Frank (sales) through installation with Yashar, Najeeb, and Rick, the entire team was thoughtful, transparent, and incredibly professional. David was outstanding. He took the time to walk me through system sizing, storage capacity, and payment options in a way that felt collaborative--not salesy. He was responsive, clear with pricing, and genuinely focused on finding a structure that made sense for our family. At no point did I feel pressured. It was always, "Here's why this works for you, and here's why it works for us." That transparency built a lot of trust. The install team was just as impressive. Yashar, Najeeb, and Rick were respectful of our time, communicated clearly throughout the process, and worked efficiently. The design team was very responsive over email and patient with the many questions I had. When issues came up (like battery placement), they were open to feedback and worked with me to find a solution that maintained code compliance while keeping costs manageable. Installation was seamless and completed in under two days. They clearly communicated whenever power would be shut off and even shared photos of the progress and final setup. Overall, I really appreciate how the team showed up across sales, design, and installation. We're still awaiting final inspection, but based on the experience so far, I'm confident they'll stand behind the system if anything comes up. Highly recommend SimplySolar. A truly great experience. read more

My husband recently purchased an EV car this year so we decided to evaluate our current solar set up. Our goals with adding additional solar this year were to increase our energy production to cover a new BEV, and also to add a battery to smooth out our load. Additionally, we wanted to take advantage of the tax credits while they were still available. Unfortunately so did a lot of other people, so demands were high among the local solar companies and we worried we wouldn't be able to get on anyone's schedule in time to meet the tax credit deadlines. Simply Solar delivered on all our goals and made it happen in time to get the tax credit before the deadline. David Morgan did the design and worked hard to answer my technical questions, Jack Fitchie was the PM and kept us up to date and on track, Xang and his team were quick and efficient, they left the site clean and looking good. There quote was reasonable and didn't break our wallet, always a nice thing these days! Overall we are quite happy and recommend this team. read more

Got critter guards in 2023. They worked fine until last September, see the gap in a corner of the panels. A squirrel got in and damaged a panel irreparably. Simply Solar showed up October 8, bypassed the broken panel and repaired the critter guard ... I believed when I climbed up the roof later. I thought that I had done a superior job. But ... not so. The system went down and when I inspected the roof October 28: THE SAME DAMAGE TO THE CRITTER guards and yet another panel broken. Called up and experienced heavy push back. "It could be the inverter." Send them an email and asked them to take responsibility for not fixing the root cause. Nothing. Got a call with even more push back; Why? the agreement had not mentioned fixing the critter guard. Unacceptable. Their own website has glowing reviews. read more

Simply Solar - Criitter guard gap - Solar Installation Near Me

Esgar and his crew did an amazing job at my house. Beautiful work. Easy to work with. Sharp. Sales was no nonsense, pricing competitive. Scheduling crisp. I am beyond satisfied with simply solar. read more

Quick to get out to address my issue. Worked with me remotely since I was not able to be home at the time of service. Tech was knowledgable and was willing to answer all my questions. Would hire again. read more

The two technicians who replaced my old solar panels and converter were very professional and did a wonderful job. I would recommend the company for any of your solar needs. Regards, John Mattis read more

Great communication and work by simply solar. This review is long overdue but the crew run by Andy was spectacular. My rooftop looks great and we have had 0 problems with our solar and battery setup since. Dave, the regional manager came out to our house for the initial site visit. Jack led the communications after. Both great. Would definitely recommend. read more

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We purchased a solar power and power storage system the consisted of an array of 32 roof-mounted PV panels and two high capacity Franklin WH storage batteries along with the necessary electronics that make it work with our home and guesthouse electricity usage. The lead member on our installation crew was Andres who kept things moving quite efficiently. The actual components installation went well and it has been operating as designed since PGE granted permission to operate in early October. We had one PGE outage and the system took over and kept everything running like normal. After the PGE batteries rebate and the expected tax deduction, the value will work out very well for us. read more

If I could give ZERO stars, I would. Stop treating a $30,000 project like a $300 job -- or it could end up costing you $3 million NOTE: If you're considering a contract with Simply Solar and have any questions or concerns, I'm happy to share my experience and discuss further. Feel free to reach out via email at ethinkgreen@gmail.com. ###### May 2025 Simply Solar communicated that the final inspection is scheduled; however, we discovered that a large section of roof tiles was removed and not properly reinstalled as required. How was this oversight missed? Once again, there appears to be no one assigned to inspect or verify the work. Had this gone unnoticed, the inspection would likely have failed, causing further delays. This is part of a recurring pattern of poor workmanship from Simply Solar that I have observed consistently across multiple installations. ###### April 2025 OMG -- Things are repeating again. I now feel terrible for ever referring any customer to Simply Solar. I even referred my own family, and unfortunately, problems started right from the beginning: They sent two teams for the installation, but within just a few hours -- after wasting time -- both teams left. We were later informed that they were no longer working with Simply Solar. After that, they sent a single person -- without a hydraulic lift table cart -- to unload the Tesla Powerwall 3 from his truck. It dropped! and my family was injured while trying to assist. This situation presents a strong legal case -- just so you are aware. HOW IS THIS EVEN POSSIBLE? It should have been obvious that this is not a one-person job. A single person cannot safely handle a Tesla Powerwall 3 alone. read more

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I was looking to install solar panels and batteries and was given a referral from my friend for Simply Solar. From the moment I spoke with David Frank, I felt a sense of ease and trust. I knew that Simply Solar was going to be the company I chose for my solar install. The experience dealing with David and the rest of the team was very easy, and communication was always great. I never felt like I had to follow up to keep the project on track. If you're looking to add solar or batteries to your property, I highly recommend Simply Solar, and ask for David Frank. He's very good at assessing a property and helping find solutions to your power needs. read more

Keeps requesting personal info that is not necessary for a simple quote. Everyone else easily provided a quote via Yelp. read more

Simply Solar offered me the best value for my money from over 10 firms I got bids from and got my solar panels and battery on to my single-family home in less than two days flat. They also came up with a creative solution to solve a challenge posed by my legacy 2005 main panel whose upward-opening door was only 1" away from the PG&E meter when fully opened. PG&E just imposed a new rule that it wants a 3" distance, which could have been a problem. I have no idea how Simply Solar pulled this off, but they got PG&E to agree to timely install the gateway between the solar battery and my main panel to ensure the city inspectors would sign off on the implementation despite my main panel being close to the meter, and it worked. David Frank, the account executive, did a great job of making efficient use of my time when we were discussing what size system to install. He listened attentively and actively and answered my many detailed questions. He has many years of experience and an encyclopedic knowledge of home solar installations. I chose Simply Solar over all the other firms I got bids from because they (1) have a large number of online Yelp and Better Business Reviews, and (2) their average review rating is extremely high, and (3) they offered me the best value for my money out of all the firms I got bids from. When it came time for installation, Simply Solar did not disappoint. Andrew and his team showed up on time and got the solar panels on the roof and the batteries on the wall in less than two days flat and left the worksite spotless. Andrew showed up again on the day the city inspectors came by to inspect the system. Once we had permission from them to turn the system on, he took me through installing the app on my phone and made sure I knew how to use it to monitor the system's performance. I've now enjoyed three days with 99% of my home's power generated by the solar system and am looking forward to decades of saving money. Wish I'd done this decades ago! The best time to install a solar system is 20 years ago. The second best time is now. I would use Simply Solar to install a solar system on my home again in a heartbeat and give them my highest recommendation for knowledgeable staff, high-touch responsive service in person, by phone, by email, and by text, setting expectations accurately, and executing as promised. Because I want everyone else to put solar systems on their home to reduce the severity of climate change, I created a deck explaining how and why I chose the system size and components that I did and why I chose Simply Solar over the competition. You can read the deck at https://bit.ly/GoSolar2025 . I also chose to give in-person seminars in my community and and a Zoom seminar online. You can watch the YouTube recording of the online seminar at https://youtu.be/g1rR6LynENI . Go solar right away and make Simply Solar your choice to do it! read more

Simply Solar - two strings of solar panels on front side of house - Solar Installation Near Me

If I could give 10 stars, I would. The customer service was exceptional from start to finish. Every person we interacted with, from Jake walking us through our options and what we should consider, to the installers, to the partners who came out for inspections, was consistently professional, proactive, and genuinely committed to doing things right. The system has been flawless so far, and the two batteries proved their value immediately when we had an outage just a week after installation. Truly an outstanding experience. read more

Just finished the project with SimplySolar and our home is operational! We wanted to install Solar because Utility Bills were getting out of hand and because we will be getting an electric car in the future. SimplySolar was very easy to work with from Day 1. They helped us understand our options and did not oversell us. We had the panels as well as the battery installed by them. We were kept informed every step of the way as they were consistently responsive and proactive with any updates. Jack, our service representative answered every question timely (and we had alot of them), and made sure the project stayed on track. Just a great overall experience. Thanks to everyone that helped us at SimplySolar! read more

Temperatures have been increasing, and AC was a dream that couldn't become a reality without solar to pay for it. COVID was the last straw. We couldn't go to the mall or a theater, we weren't even allowed at the beach. We needed to solve this problem immediately. We managed to get both within a few months of each other. Simply Solar had a competitive price, a nice rep, David Frank, and installation within a few weeks. They didn't laugh at my request for symmetry in the roof panel pattern on the visible side. They also explained the SolarEdge app, where I can check each panel for efficiency and harvest of energy. We've been really happy with our panels for two years now, and I finally am reviewing them now. You know you want solar to pay for your AC and most of your Og&E bill, so try Simply Solar!it's nice that it just ...works! read more

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Simply Solar did the install on my HOA-controlled townhouse. Every step was super professional, great communication, and super helpful. They installed 10 panels on my small roof and hooked me up with a 10kwH LG battery for storage (avoid Tesla). I knew the HOA would make me jump through a bunch of hoops, but I authorized Simply Solar to work with them on my behalf, and they handled 90% of the work for me. All the forms, plans, permitting, etc. It was amazing. I got like 8 different quotes from local solar companies. I found slightly cheaper, and a LOT more expensive than Simply Solar too. Simply Solar has a long history in the bay and they use their own installers, not subcontractors. That part is very important. Simply Solar was on the cheaper end, but I felt treated like a much more expensive experience. Don't think anymore. Use Simply Solar! I get no incentive for posting this review, but I am JUST. THAT. HAPPY with them. Go go go! :) read more

Thanks for everything Rachel! We actually got two systems with Simply Solar. They are professional, fast to respond, and have transparent communication. Great team from the project manager, to the battery and system experts, to the people doing the installation. We liked working with them so much that we added to our system over time. There are a lot of shady short lived solar companies out there, but this company is not one of them. We spoke to over 5 companies and ended up going with Simply Solar for their prices, knowledge, warranties and communications. read more

I had a quick response to the issue I was having with my solar system. They came out, diagnosed & ordered what I needed. When the replacement unit arrived, they came to install it. Professional care given to all. A pleasure to work with. read more

Excellent price, great service, super responsive. Gio's crew complete all the work in a day, they were friendly and professional. Explained what they were doing and answered all my questions. Highly recommend, I got bids from a few different groups through Yelp very happy I went with Simply Solar. read more

This is a simply excellent team of installers. They handled every aspect of this complex process in a highly professional manner. The guys who came out had the whole thing finished in 2.5 days. The answered every question I had, gave me a head's up about potential issues for the inspector (which actually were not issues at all) and responded to a call a couple months after when I couldn't figure out how to open my new breaker box. The office team is also excellent. Every single aspect of our job went well. Thank you Joshua, Josiah, Jose and Juan! read more

From the initial call I was sold on Simply Solar. I had already had live calls with three other, well known solar companies, and I decided to go with Simply Solar due to their promise of exemplary service and lowest cost. My solar is completely installed and running, with my Powerwall 3 battery, and I couldn't be happier. Simply Solar stood by their promise. Ongoing communications were timely, installation was on time and all inspections went smoothly. Go with Simply Solar. You'll be happy! read more

We finally decided to go solar and went with this company based on the recommendation of a friend. We are happy with how things have gone so far. Christian and his crew did the installation in two days and were very communicative and respectful of our home, which we especially appreciated as we've had pretty terrible experiences with other contractors in the past. Looking forward to using our new system when we finish the process! read more

Initially, I was pretty pleased to work with them. The sales rep, David, was very responsive and clear about the pros and cons of each option. Also, when I asked him about the experience of working with Palo Alto Utility, he was very confident that and said they have done many projects in our neighborhood. That was the main reason for me to choose Simply Solar because many other installers have said Palo Alto Utility is not easy to work with. Later, he convinced me to go with the Tesla Powerwall 3 system because that's the most advanced system in his opinion. Then my experience with Simply Solar went down from here... After I signed the contract (in June) and the permit went through (in Aug), they said the software for Powerwall 3 is not available until end of Sept. They tried to explain that it is because PA utility doesn't allow the "smart collar" to be installed, which is a big surprise to me! David initially said that's a good reason to go with PW3. Later they told me if I agree to install the Tesla gateway (another $2500) that provides the backup function, then it should work and also provide some critical circuits to be backup. Since I wanted to get the system installed asap before the winter comes, I agreed to opt into the backup system and that requires re-permit on Sept 30th. Two weeks after I signed the change order, they again told me that the Tesla gateway will need a Tesla Remote Meter and it is not available at this moment... Note that more than two months has gone by since the original permit went through and they are still finding new "surprises". When I asked them which option will have the least surprise for this project going forward, they haven't responded for the last couple days... I am not only very frustrated with their lack of experience of working with PA utility but also all the "back-and-forths" and unpredictability. Based on other reviews, I am not sure if my project is just a special case or PA utility is really that difficult to work with. I hope we can find a quick and reasonable solution to proceed soon so I can amend my review here. read more

We have used Simply Solar for a couple of projects for our home here in San Jose. We already had a 10 year old Tesla/SolarCity system but we wanted to add battery capacity and additional solar. Simply Solar handled the back and forth with the city well, and had the permits set up in time. David Frank, our sales rep, was a pleasure to work with. However, there were a few delays leading up to the installation because some of the Tesla equipment was backordered, but we ultimately got everything installed. 8kw of additional REC panels and 2 PW3s. There were definitely hiccups during the installation but overall, I would have given it 4 stars. What bumps up my review to 5 stars is that after a few months our existing system started failing and we worked with Jake to get a quick full replacement scheduled and the work was finished in a couple of weeks. We now have close to 20kw of total solar and this time Jake made sure our experience was 5 stars. This is despite having a flood of last minute installations that everyone is scrambling to get done given the solar tax credit ends this year. I think ultimately the mark of a good business is that they work with their existing customers in fixing issues and helping get new work done. I think pricing overall, whilst not the cheapest, is fair. I hope to work with them in case we need any additional work done. read more

We were recommended simply solar for our installation. Alex, Andreas and two others (sorry didn't your names) worked all day yesterday installing our panels and battery. Great guys. Started 9.30am and left just before 7pm. Professional and hard working even during the heat - an asset to the company. Totally recommend this company. The panels and battery look great! read more

I don't recommend this company for any kind of services. They are a nightmare to work with. We recently had to replace our roof to our home. We have had solar panels on the roof prior that were bought and installed by Simply Solar. In our contract with Simply Solar we had a free solar panel removal and re installation. When I first called them on 10/9/24 I was told that they are currently very busy so the lead time for them to take down the panels was 2 weeks. They would take down the panels and re installat as soon as the roofing company was done installing the new roof and inspection was passed. I communicated with the roofing company and had them scheduled for 11/4/24 with a completion/inspection date of 11/12/24 I wanted to give simply solar plenty of time to schedule the crew as I knew they were busy. They were able to take down the panels in a timely manner(day before the scheduled roof install). On 11/12/24 I called Sara which deals with client services to let her know that we passed the roofing inspection and that we were ready for the install. She told me that the crew was so backed up that she can't give me a specific date to when the panels will be reinstalled. A few weeks past and I kept getting the runaround. Blaming the weather/ holidays/ people calling out sick/no staff/the install manager could not get her a definitive answer. A bunch of fluff. When asked to speak to a manager, I was getting the run around as well. Finally on 12/11/24 a crew of two came out and installed the panels. The next day a technician came out to wire everything. Took them 1 month from the time the roofing company finished to re install the panels. On 12/30/24 I reached out via email to Sara to let her know that the panel box is showing error message of "insulation resist check generator". I was told that she would talk to her install manager and schedule someone to come out and fix the issue. She also mentioned that she would would prioritize the issue since our solar has been out since 11/4/24. I have yet to hear back with a scheduled date nor any updates I called them today to speak to a manager or to talk to Jake or Shaw the Managing Partners and was told that they are not available to talk. If you don't want to go through the same nightmare experience as I did please don't use them. There are plenty of other solar companies out there that are responsive and actually take care of their customer. They charged about 40k in 2015 for the installation and because we had to replace the stilts when replacing the roof that the panels were attached to we have to spend another $3400 as that is not included in their free take down/ reinstallation. I know that is a lot of information, but I want to share how bad of an experience I've had with them. Update: 1/13 tech came out to fix the issues. After the job was done, he guaranteed me that the panels are in full working condition. Needless to say they are generating some power but not to full capacity. we have 26 panels on the house and it has full sun this since 1/13. We are currently generating 2.8 KWH per day. I called Sara back to pay the $3400 that I owed for them reinstalling the stanchions for the panels. When I received the invoice, I noticed that they charged an extra $200, so instead of $3400 I paid $3600. I called Sara back the next day. She was very apologetic and mentioned that she would reach out to finance right away and call me back with an update. Days passed with no communication once again. I called 1/16 to check on status. Was told that they would send a check in the mail for a refund. In regards to solar generation Sara mentioned that she was not able to check and see if all solar panels were working properly as she did not have access to the system. She also mentioned that we are on her list of things to follow up on but she has not had a chance to get to it. read more

We got solar panels from Simply Solar 3 years ago. Now we needed a new roof, so the panels needed to be removed and put back after installation of the new roof. I reached out in May 23 for an appointment in August 23. They messed up the scheduling so badly that the roofers could not start work. This delayed my new roof by 3 months. Finally the roofers were finished, I gave Simply Solar weeks of notice to come and put the panels back. They kept cancelling on me. It is now December and my panels have been sitting in my garage for 4 months due to their delay. They are still in the garage now. Simply Solar cannot even give me a date when they will come and put them up. Need I point out solar panels in a garage can generate no electricity? Basically the post-sales customer service is horrible. Once they sell you the panels, they just move on. Please go somewhere else for your solar panels. read more

Simply Solar installed a backup battery system that fully integrates with my generator, allowing the generator to recharge the batteries. It is a very well designed system and the installation was flawless. I'm a happy customer and recommend this company strongly. There is quite a range of solar and battery installers out there. Simply Solar was in the middle range in pricing and delivered a high level of service throughout the project. They also offer post installation support, which I think is important. Five stars! read more

This is a review about Simply Solar's customer service. I am currently contracted with SunPower, who is AWFUL. I have written a full review of my 18 months of Hell with them, so feel free to enjoy that narrative. Out of desperation (and probably sick of hearing my complaints), my friend and general contractor introduced me to Simply Solar just so I could understand my options. I spent an hour with Janet Rumsey, who was so lovely and helpful! Via Zoom, she had me walk her through my current system telling me what all the lights meant, what the breakers were, how I could save money by changing the settings on my backup battery, etc. Ya know, something SunPower should have done. She then went through my PG&E bill, the NEM charges, etc. Thanks to her, I was able to see that my original system was still working and generating some power, even though my SunPower app is inoperable, and explained to me what everything would look like if and when SunPower actually gets their act together to get the rest of the system up and running. Again, something SunPower should have done. In short, big shout out to Janet at Simply Solar who spent an hour with me today, fully knowing she wouldn't get a sale out of it (at least immediately). She is a rock star, and I will happily send any friends who are looking her way. And if I had it to do all over again, I would pick Simply Solar, because SunPower sucks. read more

We had Simply Solar install our system several years ago and from the installation until now, they have been nothing short of terrific. They are knowledgeable, responsive, customer-service oriented and a pleasure to communicate with. A recent power outage was unusual and caused our back-up battery not to come on initially. They came out and tested it and it worked fine, as it did so many times before. They instructed me how to turn off the power completely (which was the issue with PG&E). I am so grateful for Simply Solar's knowledge and quality and to have a great solar system and have them take great care of it! read more

We have had our Solar Panels and battery for 3 years. Before I had them installed, I interviewed at least 5 solar companies. Simply Solar was by far the best. The service was incredible!! They treated me so well and were not pushy. Everyone in their company has given us great customer service. During the last big storm, we had an issue with our panels. A service person came out and fixed the issue right away. I HIGHLY recommend Simply Solar. read more

I tried twice to use Simply Solar. Both times ended in frustration and failure, and the company I hired afterward did a good job without any drama. On the first try Simply Solar told me they could provide a whole package of solar+battery+generator. During negotiation they decided to get out of the generator business (it happens - Got Power is great, by the way), so they submitted a quote for solar+battery, and told me I needed to build a shelter of specific dimensions to house the batteries. Fortunately, before I started construction of the shed I asked Simply Solar's engineering team to confirm certain characteristics of the shed, and was told in reply that what Simply Solar had specified would never work. When I asked to confirm the rest of the project with the engineering team they said the owner would give me a call and make sure the engineering was done correctly. He never called, and I was then told that their engineers were too busy to get involved at the early stages of a project (they had already submitted for permits). I canceled before the likely train wreck, and they gave me back most of my deposit. A couple of months later I came across a different Simply Solar rep who said he would give the project another try and get the engineers involved early. So I signed on again, and Simply Solar quoted the job. This time as we were about to start the job, Simply Solar re-quoted the job, raising the price by around 20%. They said they had not understood certain elements of the project, even though they had acknowledged receipt of drawings showing conditions they claimed ignorance of. Again, job canceled, and this time they gave me all of my money back. The other rep left Simply Solar a month or so later. The reps were always polite. Maybe they have solved their internal processes (which seem to work beautifully for other customers, judging from reviews here). But they were chaos for me. read more

They were terrible. They turned off our solar for 3 months. They never helped us set up the app or show us how everything works. I would definitely not recommend them read more

I was able to do a phone consult with one of the managers and we are so excited to be going solar with Solar Sesame! We are going to save over $200 on our electric bill! read more

Simply Solar recently installed a full roof of panels, and I am very happy! From the information session, purchase process and installation - everything was explained and all questions answered. The customer service experience throughout the process was great - timely answers to phone calls and email. Gio and his entire crew of installators did a great job read more

Simply Solar did a great job with our installation (which just finished, so I can't yet comment about the final steps). They took over a NEM agreement from a defunct installer and were able to do the same work for significantly less. The preparation process was very straightforward and took about a month from start to end. The installation was incredibly quick, as well: two weeks to wait for an opening that worked with our schedule, and then 1.5 days of work. Joe and his crew left the staging area in great condition and the solar subpanel was very neatly done - all the cabling very clear and labeled. read more

Steer clear of this company! Somehow this shady business had my initial review remove--so here's round two! Essentially, they're not capable of installing solar on tile roofs, despite assuring us that they were. We suffered leaks inside our home and spent months trying to work with them to fix the roof. The management team (C-level) all said the right things, but at the end of the day, we had to replace the roof entirely and pursue action. Damage and tiles were examined by several roof industry experts and a laundry list of issues, including code violations and general sloppy work were found. Even tarping during rain was done sloppily and leaks ensued. Don't listen to the "nice guy" act if you have an issue. Document everything, every request to fix something, every call. Take pictures, snag a cheap drone to video what's going on. I received several messages on my first post from homeowners who'd experienced the same thing that we did. Essentially, they try to drag you on with little concessions and wear you down. Mistakes happen. The integrity of a company is demonstrated when it comes to how to resolve those issues--we experienced nothing but dishonesty. read more