I got a message that I have moved out of the storage unit which I have not, unable to get any one…read moreon the phon. I do phone chat and told to stand by someone will reach out. No one has and yes it's Sunday but the fact I have not moved out of this unit and it appears it been removed from my account. Is insane that not even an email saying what is going on. However the fees go up every few months. This is not first time I have issues. As I have paid monthly and on time.

Very helpful staff onsite and very clean facility - I'm very pleased! I highly recommend.read more

Highly recommend EASS! Preston is always super helpful and kind. I have more units than I care to…read moreadmit due to upfront pricing and consistency. I had an issue, mentioned it, resolved. Renting is a breeze. Clean, easy access, all options. Best storage place I've ever used.

I stored my things at this storage center for almost 2 years. I recommend them to anyone needing…read moremore space. They are very clean and professional. I always felt that my things were very safe and secure. The manager, Preston, is also very friendly and helpful. I wish them the very best.

I stored items there for some time. Highly recommend this location as well as Michael and the team…read more I would still be using this location if I was still in the area.

The staff at this facility were incredibly helpful! As soon as I booked the unit, they called and…read morechecked to see if I had questions or concerns! I only needed the storage for about a month as I was moving, and they were helping to save me money and time at every step! Any time I walked into the office they had a smile on their face and were happy to help and answer any questions I had! They also have a truck to rent to help move stuff into the storage unit that was a way better price than any other truck rental company. I had a wonderful experience here, and definitely recommend. I had a first floor, interior 5x10 unit. It was a clean and well maintained, and a reasonable price.

I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

Extra Space Storage was a great experience! I was able to rent a space and move in same day. They…read morewere helpful and supportive through the process. The facility was very accessible and clean. I highly recommend using them for your future storage needs.

They called right away. My first question was "when do you raise your rates"? The said after 3…read moremonths. That is a no go scam to me. I have rented for years and this is unacceptable form of service

The reason I picked Apex Flex is because of the climate controlled storage areas. They do have…read morestorage areas that are not climate controlled also. Gated area that is secure and safe. I have been with them for 2 years now and no problems.

I was recommended to Apex Flex because it had good security- so it has that going for it…read more I called on a Wednesday 2 weeks before needing the unit. The gentleman i talked to was friendly and accomodating and scheduled me for a 9:00 meeting on Saturday to sign the paperwork and show me where the unit was located. On Saturday, in 25 degree weather, my husband, myself and one year old daughter ventured out there for our meeting. As we stood in front of the door there was a sign saying "closed-call this number for information" we called the number and explained that we had an appointment and the service received was horrible. He told us that our meeting wasn't on the schedule and he could be there in an hour but "why did i have to see it today when i wasn't needing it for another week and a half". Well that was in fact correct, i hadn't NEEDED to see it that day- i was scheduled for that day so i showed up. i then asked the man for some sort of conselation for our wasted time/gas/ poor service (I asked for some money off or an upgrade to a larger unit). he said that he couldn't do anything and that i should just "find another place to rent" i am normally not one to write reviews- especially negative ones- but this was just bad business. I know that me leaving isn't going to break their business by any means but in a city like Apex you expect better customer service. I ended up going a mile or so up the street to Triangle Storage and have so far had an excellent experience with them.

Online registration was easy. Access to unit was easy…read more Lock was already waiting for me in the unit. Using the app to open gates was easy!

Excellent and fast service. No gimmicks or hidden fees. Everything was up front. Clean. Friendly.read more

1. For a place called Security Self Storage, the gate is most certainly not secure. There have been…read moremany times where it fails to close, fails to open, and the keypad that's supposed to be inside. The gate has been destroyed, so there's no way to get out in an emergency without a vehicle. 2. Parking 'pits' instead of using ABC stone, they used cheap gravel with no fine bits in between. If you know anything about having a gravel driveway without the fine bits, your truck will just sink in where it's parked. If you don't have a trailer or it's not a big deal, if you're bringing a trailer or a camper, it will make it noticeably harder to maneuver. 3. Customer service: I brought the following issues to their attention. Nothing was done; they said it's normal for facilities to need maintenance or something along those lines. Additionally, it's no surprise that their computer system is unreliable as well. I've had to go in and pay my bill manually almost every single month. I was sick in May and did not go in manually to pay the bill, and they slapped me with a $100 late fee and threatened to auction my equipment. I emailed the manager -- Patrick -- back the same day, letting him know I was out sick and I would log in and make the payment, but requested the late fees to be removed due to their system error. They refused. I have no way to look at my storage contract because they make you put your initials in on the computer in the office, and then they fill out the contract themselves. I have no idea what it says, so at the end of the day, I ended up paying the hundred-dollar late fee to prevent them from auctioning off $100,000 worth of equipment. Overall, their business practices are opaque, and straight up extortionate, and there are tons of other storage options. .

We rented a 26 ft truck to move across the country. Jonathan provided excellent customer service…read more He was organized, professional and patiently answered all our questions. He made sure we had the proper insurances and who to call if we had any problems. He was very respectful of covid precautions.

Great customer service when needed. Clean site and very well lit. Easy to trailer my 24' boat…read morearound the lot and park and retrieve. Pricing is slightly better than surrounding storage areas on east side of Pittsboro. Highly recommend.

From the owner: We are exclusive indoor Boat RV and other types of vehicle storage facility, i.e. our facility is…read morenot shared between self storage and vehicle storage. We do not even allow any type of open air storage at our facility.

Easy online rentals with instant move-in capability. Entry is simple with a phone App for the gate…read moreand storage unit. I can easily share access with my family members, so they can enter the storage unit when they need. Very convenient access 24/7. Nice clean, secure facility. Great new ownership and management. Highly recommend!

From the owner: At Premier Pines Storage we pride ourselves as the only facility in the area to utilize Smart Entry…read moreBluetooth technology with NoKe. All users access the facility through a Bluetooth app and all units are equipped with Bluetooth locks. We are current with today's technology by providing completely contactless rentals and move-outs. Customers have control of their account through an online portal where customers can update information, provide payment, schedule move-outs, or even rent additional space. Our 22,500 square foot facility also boasts a fully-wet sprinkler system, HVAC, motion lighting, pest control, digital security cameras, and NoKe lock alerts to notify users when their unit is unlocked. We strive to maintain a clean and well-appointed facility. We are continuously providing the most up-to-date technology and upgrades storage has to offer.