I have taken my husky, Scout, here multiple times for boarding and grooming! They are always so…read morefriendly and welcoming and take the best care of my boy! He loves when he gets to go to "camp"! I will forever be a repeat customer.

It's been 6 or so years since we first arranged a stay for our puppies at Rover Resort in Mckinney…read more We have 2 Yorkies and we always use a resort for their stay while we are on vacation. Other places, don't have the attention, facilities, and in many ways, personalized attention we receive at the Rover Resort. We leave them with the peace of mind that they will be treated as guests at the resort and not just as another boarding place. The staff is amazing, they are customer oriented, respectful with their guests and owners and overall, you can see and feel their goodwill and commitment to ensure our pets have the best experience. Our puppies are now much older, and they are treated with love and care. As long as we are allowed to enjoy our puppies, we will have them stay at Rover Resort. This way, we can enjoy our vacation with peace of mind. They really are the best of the best.

I would give 0 stars if I could…read more This was one of the worst customer service experiences I've had. I dropped my dog off for grooming, and after more than 8 hours, the grooming was never even completed. Instead of apologizing or taking responsibility for wasting an entire day, they still charged me $48 for a bath. There was little communication throughout the day except for saying he would be done roughly at 3pm or 4pm. At 4:30 I called myself to learn that he hadn't even been started on but mentioned that he was the last dog in so he was still "in line for grooming service." I'm not sure what takes 8+ hours for a bath and a grooming but clearly they don't hold the business acumen to account for the number of dogs and the staff to facilitate the demand. To make matters worse, they don't send appointment reminders or provide clear instructions about their services or expectations beforehand, which makes the entire process even more frustrating. The lack of professionalism was obvious from start to finish. Mistakes can happen, but how a business responds is what matters. Instead of offering a sincere apology or trying to make the situation right, I was met with poor customer service and still expected to pay for an incomplete service. I won't be returning, and I certainly can't recommend trusting them with your pet if you value your time, clear communication, or basic customer service.

Great boarding service and grooming. My dogs are happy to go there when they need to hangout with…read moreother dogs. Great grooming services and my dogs come out looking great every time

Digg Pet Resort has been such a great find for us. Birdie goes for daycare and boarding, and I…read moretruly never hesitate when dropping her off. They run a very thoughtful program with temperament evaluations, well managed playgroups, and built in rest time so the dogs can reset. It feels calm, structured, and safe. Birdie is always excited to go and comes home tired and happy. I also really appreciate the option to add a bath before pickup after boarding. We've tried other places nearby, and this is the one we trust.

Wedge might actually love Digg Pet Resort's day camp more than he loves us -- and honestly, we get…read moreit. From the moment we dropped him off, our mini Goldendoodle was buzzing with excitement, like he'd just been invited to the Met Gala of dog parks. The staff greeted him by name, and by mid-morning we were already getting photos of his goofy, smiling face mid-zoomie. Every update looked like a scene from a "dogs living their best lives" commercial -- sunshine, new friends, and that signature doodle grin that says I'm thriving, please don't come get me yet. The place is spotless, the vibe's upbeat, and the team clearly knows how to handle a mix of wild energy and cuddle breaks. When we picked him up, Wedge gave us the "I had fun, but I'm too tired to move" look -- the holy grail of dog parent satisfaction. If your pup needs play, care, and a full-blown serotonin boost, Digg is the spot.

Just picked up our happy boy from his 5 day stay at Bliss Pet Resort and Spa and I am so pleased…read morewith them. Ollie has been in for grooming before and we have had great results- they are easy and convenient with scheduling and work with me to get the cut we want. So we decided to try them for boarding as well- they were so helpful and welcoming at check-in, they took time to answer all my questions and never made me feel like any were silly (He's our baby after all!). After talking to the staff for a bit I felt confident that they truly cared about the animals staying there and he wasn't just a number. They even have cameras we could tune in to and see what the dogs were up to. Ollie was bathed and groomed at the end of his stay, and they called to let me know as soon as he was ready. When I picked him up they were telling me all about his stay, how he adjusted, etc... I really love how they care about the dogs, it shows!

Unfortunately, I would not recommend this facility…read more Our experience started with a scheduled pet visit prior to boarding our dogs for eight days. The receptionist told us to arrive at 7:00 a.m. on Saturday, even though the facility does not open until 8:00 a.m. There also seemed to be confusion about the fact that my boyfriend and I use two separate veterinarians for our two dogs. We were then told that paperwork had been sent to us via text for us to sign, but I never received it. When we arrived, the technician who finally answered the door said he would get everything figured out and that we could sign the paperwork when we picked up the dogs after their visit. Unfortunately, what followed was a great deal of confusion and chaos surrounding the paperwork, ultimately resulting in us having to pick up our dogs before the scheduled visit was over. While it was frustrating, I am actually thankful this happened before we left our dogs there for an eight-day boarding stay. If things were this disorganized before boarding even began, I would not feel comfortable trusting them with our dogs for an extended stay. Communication and organization are extremely important when you're entrusting someone with your pets, and unfortunately, this experience did not give us confidence in either.

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

We've used Clay a few times for daycare, and we plan to try out the boarding next week. Very close…read moreand convenient to my house and easy drop off/pickup and payment. Prices seem very reasonable/competitive. Clay is a great communicator through text and will even send the occasional video to let you know how your dog is doing. He's got an outdoor cam on his site, so you can sit and watch all your dog's antics you've got nothing else to do.

Jodi, Alexa, & Whitney are the best of the best. Wouldn't trust anyone else with my fur baby. They…read moretruly love what they do and it shows. I am grateful for them! Thank you for taking care of my fur baby for 2 weeks while I was out, I look forward to using you guys again in the future.

My dogs have only stayed a couple times but they love this place, and so do I. It's in the country…read moreon a beautiful piece of land. My babies have never had any issues and are always so excited when I drop them off. I believe this is family owned and they are wonderful about keeping in contact and sharing updates with you while you're away from your fur babies. We love the set up of the facility and that the dogs get outside playtime to run around and roam.

Amazing!! This was my first time boarding my baby and she went the extra mile making sure we were…read moreboth comfortable. I will always recommend Pawesome Pet Resort & Board

Joy was great. She kept us informed of our dogs status daily. They have cameras in each kennel so…read moreyou can check on your dogs anytime. Personalized care.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

Maria is amazing! We are so happy to have found her for our Goldendoodle. She is very trustworthy…read moreand really cares for dogs. She does a little playdate to make sure each dog interacts well before she agrees to keep them, and that gave us such peace of mind. She sends daily updates with photos and videos to reassure us how much fun our pup is having while we're gone! Our little guy had some tummy issues, and she knew just what to do and even drove to our vet's office to get him some rx food. I am very particular about pet sitters, and Maria is the best! We've used her services in her home and also had her come. to our house to let our pup out.

Maria is the best! She has taken care of our Frenchie and Rhodesian on numerous occasions both for…read moredrop ins/walks and for overnights! She even took care of our Rhodesian when she went into her first heat cycle before a trip and could no longer be boarded at the training facility. Was above what we expected and saved us from having to cancel a family trip last minute. She's the best!

I'm very specific about who takes care of our cats and can't thank Jessica enough! She's great,…read moreconsistent, and really cares for the pets! Thank you for all you do!

Jessica has helped us out so many times and in so many situations. We have appreciated her…read moreprofessional and exceptional services for several years. She loved and handled well both our aged and neurotic dogs. Having a professional, adult sitter means that everything is done properly each and every visit. Great communication about arrival, departure, weather, deliveries, and any other oddities. We are always totally comfortable taking a trip when she is around.