Digg Pet Resort has been such a great find for us. Birdie goes for daycare and boarding, and I…read moretruly never hesitate when dropping her off. They run a very thoughtful program with temperament evaluations, well managed playgroups, and built in rest time so the dogs can reset. It feels calm, structured, and safe. Birdie is always excited to go and comes home tired and happy. I also really appreciate the option to add a bath before pickup after boarding. We've tried other places nearby, and this is the one we trust.

Wedge might actually love Digg Pet Resort's day camp more than he loves us -- and honestly, we get…read moreit. From the moment we dropped him off, our mini Goldendoodle was buzzing with excitement, like he'd just been invited to the Met Gala of dog parks. The staff greeted him by name, and by mid-morning we were already getting photos of his goofy, smiling face mid-zoomie. Every update looked like a scene from a "dogs living their best lives" commercial -- sunshine, new friends, and that signature doodle grin that says I'm thriving, please don't come get me yet. The place is spotless, the vibe's upbeat, and the team clearly knows how to handle a mix of wild energy and cuddle breaks. When we picked him up, Wedge gave us the "I had fun, but I'm too tired to move" look -- the holy grail of dog parent satisfaction. If your pup needs play, care, and a full-blown serotonin boost, Digg is the spot.

We have a foster puppy that is about to go to its new forever home and needs some socialization. We…read moretook him to Prosper Dog retreat and it was an incredible experience! Not only were the staff so kind and amazing but they also checked in with me to let me know how things were going! I was skeptical because I have heard so many different reviews on places like this but there is absolutely nothing but amazing things happening there! We will be back! What a blessing this place is to Prosper! Oh and on top of that our sweet pup was played out and rested so well the rest of the day!

Prosper Dog Retreat is the best! We have been using them for over 4 years. When leaving our babies…read morewith them we never worry because we know they are being cared for. We are trying to socialize our newest puppy and they are doing a wonderful job at day care with him.

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

My dog winston has anxiety about new places and thrived here. Clay makes such a great environment…read morefor these dogs, I can tell he truly cares about them and makes sure they're very cared for! It's an awesome set up. Thankful I found this place!

Best dog boarding in Frisco and plano. The only place we will board my dog Howie.convenient and…read morevery caring.

Super professional, experienced and loving. Britney and Ashleigh always takes good care of my 3…read morebabies. Thank you so much.

Just picked up our happy boy from his 5 day stay at Bliss Pet Resort and Spa and I am so pleased…read morewith them. Ollie has been in for grooming before and we have had great results- they are easy and convenient with scheduling and work with me to get the cut we want. So we decided to try them for boarding as well- they were so helpful and welcoming at check-in, they took time to answer all my questions and never made me feel like any were silly (He's our baby after all!). After talking to the staff for a bit I felt confident that they truly cared about the animals staying there and he wasn't just a number. They even have cameras we could tune in to and see what the dogs were up to. Ollie was bathed and groomed at the end of his stay, and they called to let me know as soon as he was ready. When I picked him up they were telling me all about his stay, how he adjusted, etc... I really love how they care about the dogs, it shows!

Can't say enough wonderful things about Bliss! Going on week 3 of taking my pup to daycare not only…read moreis the stuff amazing but they are patient, loving and caring with my boy. You can truly tell they care -- I have an extremely shy fur baby and they have taking the time with him to slowly introduce him to new friends and not only do they give me updates on how he's doing but they take pictures and you can just see how happy he is! Thank you so so much Bliss and staff you guys have been amazing.

Employees have been so helpful loading my big pup into my suv when it was time to go home. I don't…read moreknow what I would have done without them. Brodie loves Camp Bow Wow, it's his home away from home and I couldn't be happier!

IF YOU HAVE A SHORT NOSE PUP, I RE-PEAT......IF YOU HAVE A SHORT NOSE PUP DO NOTTTTT TAKE THEM…read moreHERE!!!! They do not care for them, or look after them like they should. We have had a wonderful experience at Camp Bow Wow up until about 6 days ago, and we will NOT be returning. I dropped my French Bulldog off at daycare around 9am and picked him up around 2pm. Upon arrival, they brought him out and I noticed he was panting and breathing way harder than normal. I had never seen him breathe like this before. I was scared and asked the female staff member if she could bring out some water. She brought him water and then ended up bringing him a fan and wet towel to wrap him up in. I told the staff members that I was afraid he was over heating and going to have a heat stroke. They seemed unconcerned about it, and acted like this was normal since he is a frenchie. They never called me to inform me that he was over heating, and they didn't bother to take his temperature when I picked him up either. This is my biggest fear with having a short nose pup is him dying from a heat stroke. I ended up taking him to the emergency vet. $1,300 later ...they had to do blood work and hold my baby in an oxygen tank for 12 hours. The medical report showed that his temp was higher than normal and he was also dehydrated. I called the camp and emailed 4 TIMES OVER THE LAST 6 DAYS with no response from the camp director. I told them I wanted to see the tapes time stamped with how long he was playing in the out door yard. They claimed he wasn't outside at all and that he was "playing too hard" which I call BS. My dog lovessss being outside. Also, they say that the indoor play area is 74 degrees at all times but they leave the door open all day long. How is it 74 degrees if yall leave the door open all day long ? I have attached 2 pictures below. One) With the door being left open and my baby is in the orange collar. Two) With my baby in the oxygen tank at the emergency vet. He was also with the big dogs all day. If y'all noticed him playing to hard and getting exhausted why didn't y'all move him with the smaller dogs? A 45 pound frenchie doesn't need to be left with bigger dogs. I have requested compensation and the name of their insurance company. Camp Bow Wow, do something about this and make this right and I will change this review. This was completely unacceptable. We both know what happened here, and it was negligence on your end. I'm EXTREMELY concerned about all the other short nosed pups that you guys have in your care. Had I picked my dog up a few hours later he would have been dead on your watch!

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Manny is so excited to come play with his friends, he starts whining as soon as he realizes we're…read moreheaded to DW! While we do walk him daily, he obviously loves the social interaction he has at daycare! At least once a week, we take him there to see his friends and scoop him up to return home for some much needed nap time. The holidays are great too because the team takes pics that you can pay for as keepsakes! The staff are all friendly and welcoming! Socialization is very important to help build confidence, mental stimulation at all ages! Yes, it's a splurge but we love giving him some extra avenues to play with dogs of all sizes! Go there, try it out, and your pup will be a better well adjusted friend for the effort!

Love the playtime for my Luna. She is so happy. They care and are very professional! Even have dog…read moretraining!!

Fido Spa does not even deserve 1 star- They have messed up my dogs haircut....AGAIN. 1st time we…read moreweren't clear about the cut. FINE- my bad. I'll be more specific next time....but this time--- oh Fido!! Per 'the lady' - "your dog became anxiety & bit his tongue".... that's a lie (she was lying to much, she couldn't even talk right!), my dog does not have anxiety and we've never been told by ANY groomer that we have an ANXIOUS dog. 'The lady' even went so far to say he bit his tongue and we tried calling both of you! Lies, Lies, Lies!! Not a single missed call or message on my phone! The lady even went so far to say you can bring them back....WHAAAAT! FOR WHAT!?! JUST GIVE ME A REFUND $175.00. I'm not letting anyone from FIDO rough them up again! FyI- my white dog is only 3 - he looks like a old man. We wanted a TEDDY BEAR CUT! #FAILFAILFAIL

ONLINE I booked an appointment for our medium size dog for…read moretoday at 10:00 with a specific groomer. Our pup was brought in a bit before 10:00. The girl at the front couldn't get our phone number correct or what service we had asked for. This was to be our 3re time here. Everything on line was confirmed when I booked the appt. Fast forward 2.5 hours. No notification that Toby was ready. No text, call or email. When we started to call after 1.5 hours there was no answer. Just a recording. We continued to try to connect also by text- per their website . My husband finally went down to get Toby - when he got there he was told- they were behind and hadn't gotten to him yet. Unacceptable- no phone call advising, not answering the phone for over an hour- unacceptable, and then to boot - usi g the excuse they were behind. I'm not sure how that's except able when for that groomer Toby was the first one at 10:00. And not even an apology. 2.5 hours of him being in a cage. Ignored. And no communication. Then I get a text that my appt was cancelled. They have a policy that they charge without a 24 hour notice. I have a good mind to send them an invoice as well. We will not go back- the last time they neglected to call after he was done. And he spent 2 Hours waiting for us to call. service was poor. Communication - horrible. 1-

Susan takes great care of our Kitty. she has taken care of Oliver three times and is now my go to…read moreperson for when we have to be away from home! She sends pictures to show us how kitty is doing. I can't recommend her highly enough when you need your pet cared for in your own home. She is bonded and I am very comfortable with Susan being in our home while we are gone and Oliver seem to like her ver much! Great service for people who care about their pets being loved and cared for when life takes them away from home‍

Any new customer should be aware. As a recent previous employee, the owner of Life Pawtners doesn't…read moretake care of her employees. She doesn't always collect pertinent info from the client in case of an accident. She also doesn't take care of her employees. In fact, she can keep any employee due to compensation where she changes the rate of pay after the job is complete and also doesn't pay regularly. I haven't been paid past May 15th, 2023 (today is my last day). But I have kept working nonstop. Also, there is no mileage or extra compensation for traveling from home to home. She leaves clients' keys under mats because of being so short staffed and no longer living locally. She may take care of pets, but her priority is not long in Frisco/Prosper areas as she can't keep an employee and doesn't want to commute.