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    Amodeo Fuel

    1.8 (4 reviews)
    Open 7:30 am - 4:00 pm

    Services - Amodeo Fuel

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    M J Fahy & Sons

    M J Fahy & Sons

    2.3
    (3 reviews)

    This post reverses a previous complaint. I spoke with Fahy's billing department and they…read morestraightened it all out!

    READ BEFORE YOU CALL THEM:…read more My father (who speaks very little English) had bought a house and had called this company 2 days ago to come in to see why the heat was not working. Fahy MJ & Sons Inc had sent in their service tech in to check out the issue. The tech came in at 10-11 am talked on the phone the whole time, looked the furnace up and down installed two thermostats without permission and left almost close to 5 PM. The heat was never fixed. The company charged my dad 580 dollars for spending over 5 hours just diagnosing the issue. The heat was never fixed. When i called to complain today as to why my father was charged that much even though they did not fix the heat. The rude lady that answered the phone told me that the tech was only diagnosing the issue. She admitted that "the furnace did work when the tech left and that they STILL do not know whats wrong and they will need to come back again to diagnose further". She said " This is what we do and these are our business policies" What angered me the most is that instead of being a professional and discussing facts and logic she started to berate my father. No one should be exposed to that kind of treatment from anyone; much less from an employee of a legitimate business. I called her out on her business practices that they follow. They go for a service call spent an indeterminate amount of time "diagnosing" the problem and then bill you and tell you that they "Need To come back to do more diagnosing" I asked her if they had provided my dad with an estimate of the job and she said no. Instead the tech spends all of his work day in my fathers house while on the phone talking and very little working; because Fahy MJ cannot hire qualified techs that know how to do their jobs. This sub-par level of expertise and customer service is what makes consumers like us fear the day that our heat source breaks down. After talking on the phone to this very rude and unprofessional woman she became very irate and belligerent and started to say things like " Are you threatening me?, I am going to call the cops because i feel threatened". The woman i spoke to gives the company a bad name. If she is the manager of that office then the business will continue to experience complaints from consumers like me. Very shameful that a reputable company would do this to my father. They took advantage of my father's inability to speak English. Very sad to have to write this. DO NOT DO BUSINESS WITH THEM.

    Torrco Design Center

    Torrco Design Center

    3.3
    (10 reviews)

    We just bought a new home and are about to renovate seven bathrooms and a large kitchen. Torrco is…read morethe ONLY company from which I would never consider purchasing plumbing fittings; here's why: In our last home, we had to gut renovate three bathrooms and almost everything we needed came from Torrco. Unfortunately, they promote a partnership with the high-end American Standard brand, DVX. People, this stuff is absolute garbage. One example: a shower valve and fitting was replaced THREE TIMES by Torrco/DVX and never functioned properly. They finally offered us a full refund. But they wouldn't actually mail the refund check. I was forced to follow up time and again, asking where things stood, either being told it would be resolved "tomorrow" or some other delay tactic. At last, I wrote to the owner/CEO of Torrco (he works out of this location in Waterbury) and explained the whole thing to him. Guess what? No response. So now I understand that everyone who works there is simply following his example: provide a terrible product and then duck responsibility, hoping the customer will grow tired of the runaround. Good CEOs are concerned when a customer is unhappy. Bad CEOs hear a complaint and decide to go golfing. There are so many competing options that you can hardly go wrong by choosing any other supplier than Torrco. Unless, of course, you enjoy being sold crap products that are then followed up with a total lack of customer service. If that's what you like, by all means, call Torrco.

    We splurged on an amazing bathroom. And the Torrco Design Center made it happen. They were very…read moregood at explaining the entire process, from fabrication to installation of our custom shower and vanity top. Tina was our design center advisor and you can tell she cares about helping the customer and it shows in her follow up. I have another bathroom I plan to re-model in the near furture, and you can bet I'll be going back to Torrco.

    Superior HVAC & Tank Removal

    Superior HVAC & Tank Removal

    3.7
    (9 reviews)

    UPDATED REVIEW 2026: Between 2023 and 2026, Superior HVAC and Tank Removal performed service on our…read moreHVAC system (that they originally installed) at least 5 separate times. These visits were all related to the same issue - the system did not function properly to maintain the desired air temperature, particularly in the summer months. As the HVAC system installed was still malfunctioning, and we learned that the warranty was held by Bosch and did not require us to use our original installer, in May 2026 we decided to call another company we located due to their familiarity with Bosch systems to come look at the system. This new company was so appalled by the mess of the state of the wiring of the system and our prior experiences trying to have this issue resolved through Superior HVAC and Tank Removal that they did not bill us for their initial diagnostic visits. This new team immediately determined that the main power board on the inverter was fried and ordered a replacement part, which they recently installed. The system has been working perfectly ever since. What we're left wondering is why it took another company 45 minutes to immediately diagnose and correct (what seemed to them to be) a clear malfunctioning part in our Bosch inverter, when Superior HVAC and Tank Removal not only installed the system, but then also visited our property no fewer than 5 times (and we have been billed for 4/5 of those visits) and and failed to diagnose nor fix the correct issue? We do not wish to continue business with Superior HVAC and Tank Removal in the future given these experiences.

    Excellent service. John took the time to explain what was happening with my furnace and patiently…read morelistened to my woes about needing a new one. He quickly returned my calls and was very easy to communicate with. Highly recommend.

    Amodeo Fuel - fueldocks - Updated August 2026

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