John is quick with contact and services. He is reasonably priced and a pro I will use over and over…read moreagain. I had spigots needing changing and gas furnace repaired - he did a great job. Thank John.

attentive service technician quite pricey but gets the job…read moredone don't be in a rush when calling John he covers the western side of Connecticut all name brand products used and warranties available

Aneudy came to check my hvac unit & noticed that it needed some cleaning. He came by cleaned it &…read moregave me some recommendations on how to keep the unit running well. Now my unit is working perfectly. I highly recommend him for your hvac unit needs.

Aneudy is the best! I called him to get a quote on installing a new HVAC unit. He came that day and…read morehad a quote to me within 24 business hours. His pricing was better than the other quotes I got and priced a better unit. When we scheduled the install he came on the day I wanted as scheduled, did all the work he said he was going to do very efficiently. He was very polite and communicative. He even fixed some things with my heating unit I wasn't aware of. I would highly recommended him.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

Great service. I am a first-time customer and called on one of the hottest days of the year. They…read morehad a friendly technician out to my house in a couple of hours. He got my AC fired back up in no time at a very reasonable price. I would definitely use them again and recommend them to others.

Had a tricky project as I needed a new oil tank but the only access to my basement is through my…read morehouse. I have no idea how they got it down there with very narrow doors but they did! Really happy with the job they did including price. I don't write a lot of reviews but they were helpful in me finding Chiarillo's so I definitely wanted to help get the word out.

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

For reasons I won't bore you with, we've been living with multiple plumbing issues. Finding a…read morereputable, liable & trade savvy technician/contractor is THE hardest thing. We finally found Supreme Plumber and couldn't be happier with the work he's done!! He communicates, shows up, works diligently along with his apprentice and gets the job(s) done! We're beyond happy with the work and the prices.

I called him the same day that my water heater started leaking...that morning..and by 6 pm he was a…read moremy place installing a new one...and the price was decent ..overall he did a good job.

Excellent customer service...and fast! When I had no heat the tech was at my house within the hour…read moreand was able to fix my system immediately. I highly recommend TCC!

I have a highly efficient gas boiler that is very high tech. I installed it myself 12 years ago and…read morenobody could service it at the time so I had to educate myself. I had an issue recently and needed some help so I called the boiler manufacture that gave me this companies name. They sent out a young tech named Matt. He was awesome... a great communicator and very skilled at what he did. He listened to what I had to say and listened more. An awesome human being. Boiler is running great again. Thank You Matt!!!!!!!!!!!!