Completely unreliable. Says he's going to come to fix something over and over, but never shows up…read more If he turns up nice guy, but cannot depend on him whatsoever. Don't make promises you can't keep.

From the owner: We are a full service plumbing business. No job is too big or too small. We pride ourselves on…read morequality work and craftsmanship. We can handle all of your plumbing and drain cleaning needs, from a simple faucet repair or water heater replacement to installing and replacing entire plumbing systems. Let our family serve yours!

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

Can't believe we are the only ones reviewing Macary here. We've had a second experience with them,…read moreand it went splendidly. We can't say enough about the quality of their work, their quick responses and prices that seem fair (and quoted up front without hidden fees) if not exactly inexpensive. Then again, who wants cheap shoddy work? We needed work on an outside hose connection, and we got Cory who was not just knowledgeable and thorough but who was also a really nice, informed and entertaining man. All on the plus side. We again have no hesitation about calling Macary for any of our plumbing needs, and we recommend their services. Really.

From the owner: We are a professional plumbing company that is big enough to handle any project but small enough to…read morecare about every customer. Our team is well trained to confidentially resolve any plumbing or drain related issue. We specialize in commercial, industrial, and residential service, repair, and installation. We are equipped with the latest technology, equipment, and tools in the trade to make our technicians some of the best in the business.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

Avoid this business--dishonest pricing and terrible service…read more I called at 5 PM on a Friday to get my sewer drain unclogged. I was quoted $378 plus a $200 weekend emergency fee. To save money, I told the dispatcher I would wait until Monday. She then offered to waive the $200 fee and send a technician out immediately. This turned out to be a bait-and-switch. They sent a technician without a vacuum truck, meaning he couldn't actually unclog the drain. Instead, he just cleaned a filter and charged me $168. If they had sent the correct truck in the first place, cleaning the filter would have been included in the original job price. It feels like they forced a dispatch just to trap me into paying a service fee, knowing they couldn't fix the actual problem. To make matters worse, the technician was incredibly unprofessional. He initially told me the visit would be $128, but after calling the office, he hiked the price to $168 and lied to my face, claiming he never said $128. He also seemed completely clueless and had to be walked through the basic steps of the job over the phone by his office. I paid the fee just to get him to leave and canceled any future service. I would give 0 stars if possible.

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

"Be on guard" The company pursued me because I googled…read more"handyman". I booked a Monday and was told it was 99.00 to look, but credited back if you accept the quote. However, last minute on a Sunday, I received a call from a tech that he had one last opening as it was to snow Monday. It was not an emergency, just a broken toilet chain. I just could not reach the tiny piece left at the bottom or use, no rush, no leaks. I have two other bathrooms. Be ware, their $99 quote is NOT inclusive of PARTS!!! It would be $497.00 EXCLUDING his pick up of parts from Home Depot. NOT parts on the TRUCK as I was TOLD. (The booking was really via a call center). Then he had the nerve to say it was a SUNDAY EMERGENCY I never requested Sunday at all. It was my only day off to relax. Roto Rooter advertised 7 days per week and with snow coming on a Monday , I expected my Monday to be pushed to mid week not at 5 pm last minute for a Sunday. I disagreed rejected the high quote and his need to go Home Depot, his time and gas he whined about so I called my friend, as I felt bullied and intimidated because his voice and manner became louder and pushy. In addition, he did not remove dirty boots as I asked him to because my 18 stairs are carpeted in white. By this point it was almost 5 pm. My friend told him "she does not want a rebuilt toilet " which the tech said was all he would do. Raising his voice he began to yell once my friend ( a builder) said "she can buy a new toilet for that". This toilet was not the original-or OLD as he implied it was. The man blew up telling him "you're from Tennessee," prices are a lot less there. I just paid him the 99.00 to get rid of him while my friend was secretly still on speaker listening in. Finally, he left. I called my bank noting he had no date on the so called contract. It was left suspiciously blank. I was advised by my bank to stop payment and to call the police. What a mess. SINGLE WOMEN please AVOID, I fell into accepting a call, then rescheduled to a Sunday when I booked a Monday not from a local Roto Rooter at all . All because the company's name was familiar to me.

Rip Off! They charged me $1157 to remove a tiolet on the first floor and snake out a clog. I called…read morebecause my tenant had water backing up in one of the bathrooms. They showed up and also found flooding in the basement. I was led to believe that the charge of $1157 would fix both (I live in CA, so I wasn't there to see the paperwork to sign.) Then they sent another plumber who wanted to charge me $6500-$7500 to excavate to find the leak. THen a third person showed up to deal with the flood and wanted to charge me $3500 to clean it up. The first plumber said he would take video down the drain but never showed me anything and the person on the phone when I complained said they don't give the video out. Stay away from these folks. Also, they mentioned that I had a main water leak. I had the city come out and they tested the line and confirmed no main water leak.

Followed steps to get Quote... got one reply, tried to set up appointment and no response for over…read morea week. Finally asked if they want to be taken off consideration list... we'll see if I get a response.