Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

Joe is the BEST plumber! I have never reviewed another service besides restaurants, but I had to…read moreadd him and leave a review. We had a clogged sewer drain of course on a Saturday. We contacted Joe and he responded right away. He was friendly and prompt. He talked to us first over the phone to see if it was something we could do without professional service. In other words, free advice! Well, unfortunately we did need his service. He came right out and got to work. He completed his service in about an hour, maybe more. I'm not sure. But WOW his price was great too. I will definitely use him for any plumbing need.

After 2 years of listening to a leaky tub faucet Joe came to our rescue. He was referred to us by…read moreour neighbor who highly recommended his services. He was very professional and prompt to our service call and didn't mind our 2 year son as he watched as he fixed the shower. I am super excited to report we are drip free! We are very happy to have such a reliable and professional plumber that we know we can count on.

Rip Off! They charged me $1157 to remove a tiolet on the first floor and snake out a clog. I called…read morebecause my tenant had water backing up in one of the bathrooms. They showed up and also found flooding in the basement. I was led to believe that the charge of $1157 would fix both (I live in CA, so I wasn't there to see the paperwork to sign.) Then they sent another plumber who wanted to charge me $6500-$7500 to excavate to find the leak. THen a third person showed up to deal with the flood and wanted to charge me $3500 to clean it up. The first plumber said he would take video down the drain but never showed me anything and the person on the phone when I complained said they don't give the video out. Stay away from these folks. Also, they mentioned that I had a main water leak. I had the city come out and they tested the line and confirmed no main water leak.

Followed steps to get Quote... got one reply, tried to set up appointment and no response for over…read morea week. Finally asked if they want to be taken off consideration list... we'll see if I get a response.

Very fast response time to initial message. Scheduling was…read moreeasy and then on time. Great work, super nice guy. And he did some follow up to further resolve an outlier issue. Highly recommend. He deserves your business.

Worse plumber ever. Made up lies about me because I told the truth. First of all he was late &…read moredidn't have courtesy to call. Every area he worked in was cleaned & cleared special for him to work. Ge flooded & damaged kitchen.There were no doggie pee pads or anything in his way. There was a new package of dog supplies near the front door, NEW nothing dirty. He is lying about 3 other plumbers coming. Absolute lie. I received several quotes but only had him come & now have to hire a good, honest, person to clean up his mess. I had a plumbing leak on second floor& things are tore up which i explained thing ls were a mess. Nothing was in his way to perform work. It is not garbage but boxes of things needing moved as upper floor & ceiling is tore up for major leak repairs. We are also downsizing & many boxes are going to goodwill. I explained all this to him. Just because he's a terrible businessman that can't be on time,lied about having parts & did poor repairs is no reason to act vindictive like a 2 year old & try to besmerch me. His attack proves he lacks temperament to provide service to his customers. What I showed him extra was additional work I would need after leak & damage is repaired. It only took a couple minutes & it would have been future work for him had he been any good. I got very little for what I paid. He didn't bring or replace part I called about. He didn't even have a bank account to send money to. What kind of business has no bank account? He did seem desperate for work having to come so far out of his area for work & not having dependable transportation. A simple call back from him could have resolved issues but that was too much to expect due to his character. Maybe he'll learn & mature by his mistakes so he builds a reputable business.

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

This post reverses a previous complaint. I spoke with Fahy's billing department and they…read morestraightened it all out!

This is the second time I had a shock when I got the bill. First time, the amount doubled, was…read moretold that due to ocea regulations they needed to have two guys on the roof. Well how about inform the customer at the time of booking the appointment! Furthermore, ocea rules did not come into play last September, so not, no valid excuse! So when I gave them another chance, booked the appointment for June 2019, I was quoted an amount of $155 plus tax = $164.84!! Just got the bill in the amount was $183.99. I would not have made the appointed had I known the price, told them so at the time of booking! Several people in my neighborhood had similar experience and now using a new company with satisfactory result. I will do the same! Keep away from MJ FAHY!

Excellent service, very responsive and friendly. They did a great job and I highly recommend.read more

we have had to use their services twice now due to pinehole leaks in our home. both times we had…read moreSal come and he is top notch!!! we will not use anyone else. he was beyond kind and knowledgeable! he had a young assistant with him the second time and was taking the time to show and teach as well which we found to be awesome! Sal took the extra time to find the source of the leak instead of just drilling a huge hole in our ceiling too which would have been easier for him to do but more costly for us to repair. Sal also called in a favor and had someone in our home late that same night helping to dry out our walls and ceiling and helping us onto the next stage of repair! SAL is your guy for all water leak repairs and more. kind, fast and great work!