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    Hamden Ultra Sunoco

    4.0 (1 review)

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    14 years ago

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    7-Eleven

    7-Eleven

    (7 reviews)

    $

    I've been a loyal 7-Eleven customer for years, but this location left me shocked. I poured out a…read morecup of coffee that tasted spoiled, and a female employee immediately started yelling at me, insisting I pay for it and scolding me for using the overflow area. Her attitude was rude, disrespectful, and completely uncalled for. Even while I was paying for "two" coffees, she continued making comments. Absolutely unacceptable customer service. I won't be returning to this location and suggest you stay far far away. I will be sending a letter to the 7-11 corporation as well as the better business bureau.

    I have been coming here for about 6 months now. For some reason I keep seeing a lot of customers…read morethat are downright obnoxious and rude. But the professionalism of the staff has been incredible. I am writing this because I know what I have personally seen. I never saw the racism that is described in the reviews. On every occasion I witnessed, the staff never reacted in any inappropriate way and just let the person rant away. Unfortunately the people I witnessed were all African American which only applies to what I personally saw. I am sure they have had other unhappy customers from all nationalities and backgrounds but it is only appropriate to speak of my personal experience. One man for example ordered a sandwich loaded with meat, she brings the sandwich to him and he said he didn't want it. The man attendant simply asked him to leave the property and not come back. He stayed in the parking lot speaking to other people. He left when I was leaving. Last week a woman had a slew of lottery tickets, then takes the scanner and tells the same attendant the the woman waiting on her couldn't do it right. Today, a young man parked before I did, he walked in after me, saw me standing at the counter, went to the next register and go waited on. For the record only I happen to be caucasian. I chose to say nothing and wait to be waited on. The place is kept extremely clean, and I have been there when someone cleans up the floor, including losing lottery tickets discarded by patrons. Please everyone to be helpful and fair proof read your review before you post it. I know for a fact at other businesses I witnessed upset patrons and know what they wrote was not accurate.

    Hamden Ultra Sunoco - servicestations - Updated May 2026

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