I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

I've given this company so many chances to solve the issues created by their heat pump install…read more The last issue is that our heat pump whistles day and night with a loud popping outside... all the time! It's a high pitched squeal. We've had Onofreo out maybe 10 times and each technician has had a different diagnosis and /or solution. Sometimes they contradict one another entirely. Onofreo just keeps coming back, making tweaks, reversing and re-reversing solutions. My only assumption is that the system has faulty parts or was installed incorrectly. It's been terrible and the ordeal has lasted for 8 months now after installation.

Tyler was awesome! Quick to respond, diagnosed and fixed the problem within a morning, called to…read moredebrief me afterwards. 10/10 would recommend!

From the owner: Specializing in split system installation and repair, Oil and gas heating service. Central A/C and…read moreheat pumps. New construction or existing home ductwork projects

My furnace was making loud banging, knocking, and scraping noises, so I called to request a…read moremaintenance service. They were able to come out within two days, while every other company I contacted quoted two to three weeks just to get an appointment. The person I spoke with on the phone was incredibly kind and understanding. They kept me informed, called to let me know the technician was on the way, and even texted me a photo of the technician beforehand, which I really appreciated for safety and peace of mind. The technician who arrived was very nice, professional, and extremely helpful. The entire experience was smooth and stress-free. Since the visit, my furnace has been running quietly with no more strange noises. Best of all, the maintenance service was under $200, which felt very reasonable given the quick response and quality of service. I'm so grateful they were able to help on such short notice and would absolutely recommend them.

Just review ALL of the 1 and 2 star reviews on this company prior to hiring them…read more 2nd visit by company: they sent 2 20 something "kids"... both apprentices.... SERVICE took longer than usual, probably due to their lack of experience.... As they were only halfway through their apprenticeship.. And result was that we were overcharged.... For less than three hours of work-$$$$700 plus. We are definitely going in a different direction for our electrical needs

If you need honest, hard-working, extremely reliable and knowledgeable repair and installation men,…read morethen this is the business you call!! It is a long-time family established and run heating and air conditioning service. My family and I have been using them for over twenty years. They are all extremely kind, trustworthy, and simply outstanding! They will go out of their way to help you. You definitely have to give Chris' Refrigeration a call the next time you have a problem with your heating or air conditioning. They are well worth it!!

Just moved in to a new place and the central AC went out, which was no surprise since the place…read moreneeded a lot of maintenance. They recognized the problem right away and solved it for me. They also gave me lots of information about maintaining the system and further need of repairs. Reliable, honest and courteous. A good experience.

Can't say enough good about these guys! They came out to install a nest thermostat a while back,…read moreand over MDW we tried to use the AC for the first time, and it wasn't working! I called in the early afternoon, and on the busiest weekend of the year, they promised to have someone come and check out the unit. Larry came out that night, and stayed to fix what was a previous mistake, plus install new equipment to make the AC unit work. Not only did they not charge to correct the wiring problem, but the new charges were extremely reasonable. I fully expected to get price gauged because it was an "emergency" situation on the busiest weekend of the year, but they were honest, and did not overcharge at all. Larry stayed late on a Sunday night to make sure that the unit worked. Truly, thank you for the quality service & price. 10/10 would recommend to anyone that has a heating/Ac problem in the area.

On a 90 degree Tuesday in a 90 degree month, our air conditioning stopped working. I found X-treme…read moreon Yelp and called because of a recent good review, and because they are in town. I spoke with Larry who immediately told me he couldn't come out until that Friday, potentially turning away my business. I told him we'd wait. Larry was able to come a day earlier than promised, suggested replacing rather than fixing our 18 year old system, and had the new unit installed and working in less than a week. Larry and his helper were professional, prompt, courteous, and offered three choices in a top rated air conditioning unit. We're calling them for our furnace inspection this fall. Cathy M

I scheduled a free A/C system estimate with Vladimir and luckily he was able to come the same day…read more Vladimir was very professional, respectful of my property, and was very clear in explaining every step he is taking. He was able to diagnose and fix my A/C on the same visit. Prices seem pretty reasonable as well. I would love to work with Vladimir again, hopefully not too soon though.

I contacted Climate Express in the a.m. and Vlad was able to come out the same afternoon to repair…read morean LG refrigerator/freezer that wasn't working. He was extremely professional and committed to ensuring the job was done right. No issues since the repair. I highly recommend Climate Express.

Amazing local company for all of your HVAC needs. Courteous, professional, affordable, and most of…read moreall what stands out is the amazing attention to detail in their work. I used Complete Comfort to replace and upgrade my furnace/AC system and couldn't be happier. I will be using them again for service and any future repair needs.

Curt is very reliable and trustworthy. He recommended a new heating and air conditioning system for…read moreus that was less expensive than the other companies we had quote, and demonstrated how and why it was the right one for our home. We strongly recommend Curt and his company!!

Klejvi came within the time that Arbor Oil had committed he would. He worked quickly, efficiently,…read moreand communicated every step of the process and what he was looking for, what the results of his review were of my heating and A/C, and what follow up would be required to maintain the results of his work throughout the year. I am a satisfied customer.

From the owner: Arbor Energy is a full service heating and cooling company servicing New Haven County with heating…read moreoil delivery, home heat and air conditioning service and installations, and much more.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.