Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

Josh and his team where absolute professionals, very polite and neat and clean! We had a complete…read more redo of our central a/c system which they completed in a timely manner with high quality equipment. We will use them in the future for our heating and a/c needs. We highly recommend them!

Josh at Crocco Mechanical completed a few services at my home in Woodbury and did an amazing job…read more Work was completed as discussed and on time. I highly recommend Crocco Mechanical.

Very good experience. I needed a heat pump water heater installed and Plumbtech responded extremely…read morequickly with the supply house / commercial unit I wanted (avoid the big box rheem units and get the pro-line supply house prestige units, they're higher quality), price was about what I expected and the actual installation was quality work which, at the end of the day, is really all that matters. All my water and dhw is copper and they ran the whole install in copper and Propress fittings. In a world filled with PEX I appreciate matching materials (and not interrupting my ground path). Ron was also great with some quick follow up questions and checked in proactively a while down the line. No hesitation in recommending for whatever project you might have.

Ron did an excellent job for us when our furnace broke down. He came out immediately after we…read morecalled and he even checked in with us the next day to be sure everything was working good. I was worried we needed our furnace replaced but you were honest and replaced the parts that failed at a reasonable price. I can't thank you enough for the excellent job and fast response. It's so hard to find good help these days and I hope to see you again when I need something else fixed.

If you need honest, hard-working, extremely reliable and knowledgeable repair and installation men,…read morethen this is the business you call!! It is a long-time family established and run heating and air conditioning service. My family and I have been using them for over twenty years. They are all extremely kind, trustworthy, and simply outstanding! They will go out of their way to help you. You definitely have to give Chris' Refrigeration a call the next time you have a problem with your heating or air conditioning. They are well worth it!!

Just moved in to a new place and the central AC went out, which was no surprise since the place…read moreneeded a lot of maintenance. They recognized the problem right away and solved it for me. They also gave me lots of information about maintaining the system and further need of repairs. Reliable, honest and courteous. A good experience.

Honest, Knowledgeable and explains what's going on as they work. Didn't mind me standing there…read morewatching and asking questions. Thanks again.

Aneudy was a professional who addressed my water heater flute issue swiftly and in a professional…read moremanner--late night phone calls, descriptive scope of work, and provided all the documentation that was asked for. Will be working with him again in the future if any HVAC issue arises. Thank you!

We had our oil furnace and ancient AC replaced with a full heat pump system, along with a new water…read moreheater, installed by Ash. They were amazing! Super responsive, great work, and really nice people. I'm so happy with the results. Highly recommend them!

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

Everclean had the best price around and worked past the estimated time to get the job done. I…read morehighly recommend this company. Jason and trainee Stefan were wonderful. DO plan on wearing a face mask during the process. Dust does fly a little and some lands around the sites worked on. (This will surely happen with *any* HVAC vent cleaning.) They do vacuum floors well afterwards and I didn't expect them to dust all of my nearby furniture too; I did that. Tip re any vent cleaning by any company: I decided to handwash all of the vent covers removed. They told me that they would vacuum each one. I did not expect anyone to stand at my sink and handwash the "junk" that could not vacuumed off. Overall, Everclean did a great job for a very reasonable price given the amount of time and effort put in. Definitely be sure to contact this company for an in-person quote (which some companies do not provide).

From the owner: Trusted, experienced techs for air duct & dryer vent cleaning. Using advanced equipment to help…read moreimprove indoor air quality, airflow, and energy efficiency. Affordable, reliable, and always professional. Book your service today!

Aqua Flow upgraded my parents old oil tank, bathroom sink faucet and shower valve! All at a fair…read moreprice. He was efficient and professional. Aqua Flow will be our contact for all future plumbing and hvac projects!

From the owner: When it comes to Plumbing & HVAC in Connecticut we have you covered! Fully licensed and insured…read morewith 18+ years of experience in the industry. We take pride in our workmanship, attention to detail and response time. Inquire today with any projects or service you may have and we would be happy to assist!