Just awful in my opinion, predatory and userious: Be very careful of this company as they were…read moreincapable of properly diagnosing the problem with our furnace left us for days in the cold refused to order readily available parts and pressured us to buy a new system which we didn't not need or want. Horrible horrible horrible experience

For over 13 years I was a loyal customer for oil delivery, annual furnace tune up, and a $5000…read moredollar oil tank replacement last year. Although they were always overpriced on product and services, I paid the price for the service and nearby location. In December I ordered an oil fill as i was down to 1/4 tank at which time I was told the soonest delivery would be on January 15th. As I had used 3/4 of a tank since Thanksgiving there was no way I would make it until the middle of January as we were in the middle of a cold snap below zero at night for weeks. I was told that they had many long term customers and to find an alternate source if I was concerned. I called Sisters Oil Company of Canton and they filled my tank the next business day at a price that was 67 cents per gallon below Klebe's price from my last fill. I have also heard from many other customers that Klebe's service has plunged since they were bought out by Sail Energy of which I was not aware. I would not recommend or ever use Klebe Oil again.

Rich is amazing and dedicated professional, always responsive and always helpful. I would highly…read morerecommend his services at ANY TIME!

Heat was out when I got home. Tried reset...called Rich and he was here in an hour!! Professional…read moreand affordable! On a Saturday!!! So fair! Would recommend 100 percent!!!

What a great group of people. They are hard working, fair, honest and always care about their…read morecustomers needs first. Price is price, running a business is expensive. Its about service and timeliness.

Emergency leak in the wall and somehow squeezed me in. Within the hour problem located and…read morerepaired. Tech was professional and thorough with the repair. Bill was more than reasonable in this day and age. Highly recommended!

Tyler was awesome! Quick to respond, diagnosed and fixed the problem within a morning, called to…read moredebrief me afterwards. 10/10 would recommend!

From the owner: Specializing in split system installation and repair, Oil and gas heating service. Central A/C and…read moreheat pumps. New construction or existing home ductwork projects

If you need honest, hard-working, extremely reliable and knowledgeable repair and installation men,…read morethen this is the business you call!! It is a long-time family established and run heating and air conditioning service. My family and I have been using them for over twenty years. They are all extremely kind, trustworthy, and simply outstanding! They will go out of their way to help you. You definitely have to give Chris' Refrigeration a call the next time you have a problem with your heating or air conditioning. They are well worth it!!

Just moved in to a new place and the central AC went out, which was no surprise since the place…read moreneeded a lot of maintenance. They recognized the problem right away and solved it for me. They also gave me lots of information about maintaining the system and further need of repairs. Reliable, honest and courteous. A good experience.

I have not been looking forward to leaving this review cause its a saga. To summarize I noticed my…read moredryer was not heating properly and the dryer was fine so I bought a kit to clean the dryer duct itself. Well...needless to say that broke off in the duct. So. On memorial day lenny answered the call and drove an HOUR away to handle it. He corrected my mistake and taught along the way. Unfortunately with the job done it turned out the work we accomplished made the problem worse and I called on ole lenny again. This time armed with the right tools and teamwork we figured it out. He offered a discount and I had to refuse because his worth ethic and drive to get the job done was inspirational. I highly recommend this company and I NEVER EVER leave reviews. They helped me in my time of need and the price was straight up the price from the first phone call to the time he left. None of that bait and switch stuff. Lenny Ill see you at Thanksgiving! If you want to see the turmoil of what he had to deal with its on the gram. God bless Lenny and god bless america!!!!

From the owner: We specialize in deep cleaning mini split and air conditioning systems resulting in enhanced energy…read moreefficiency with improved indoor air quality. We take pride in our services and understand the importance of clean air for your health and comfort. We believe in transparency and integrity, which is why we offer upfront pricing and clear communication throughout the process. Your satisfaction is our priority, and we won’t rest until your air conditioning systems are immaculately cleaned to perfection. Experience the difference with BreezeClean and breathe easy knowing your air is in good hands.

Just before the New Year this past winter we had Call the Bee (a plumbing company we'd used in the…read morepast) come out for a whole house main drain clog. We received a call back right away and they sent out a technician that afternoon. He was clean, courteous & upfront about the plan to clear the clog and the companies pricing. After the snake didn't clear the clog he used a camera and then a water jet to clear our line. Unfortunately the problem returned very shortly after and having lost faith that Call The Bee was able to fix our problem we called another local company. They came out same day, cleared the line and charged approximately the same price. Feeling like we shouldn't have had to have another technician out so soon and incur another charge, we reached out to Call The Bee and spoke with them. Yes, we should have given them a chance to fix the problem instead of calling another company but as I stated, we'd lost faith in them. But, we , I, was wrong. They (Call The Bee) were more than responsive to our problem. Took the time to hear us and wanted the invoice from the second company we called. Lo and behold one week later a check for the ENTIRE amount of our second plumber (slightly over $1,000) was sent to us. Call the Bee truly did all they could to rectify the situation and leave us as satisfied customers.

I'm not sure what went on . I called TMS in plainville based on their reviewed and being a local…read morecompany . The Bee came out instead . I was quoted over 4k more than what On Time in Bristol completed for me . In addition , the plumber from The Bee suggested a credit card with no interest .

Kay Bekurti provided an excellent presentation of what TMS offers. Between scope of work, time…read moreframe of installation and service specifics- Kay did an outstanding job! Our installer, Walter and team, also performed professionally and quickly to complete the install of our new HVAC system. Thank you Kay and Walter!

I hired Total Mechanical Systems for a full HVAC installation and paid a $15,000 deposit based on…read morethe assurance that the job would be completed in one day. Instead, what followed was one of the most disorganized and frustrating service experiences I've ever had. The installation was not completed as promised, and I later learned that it had never actually been finished--despite no one informing me. When I returned home and turned on the system, it immediately overheated and shut down. There were clear signs of installation issues, including loud hissing from a connection and unsealed holes in the exterior walls. From that point forward, I had to repeatedly chase the company just to receive basic service. On multiple occasions, I was told I wasn't even on the schedule. There was no proactive communication, no coordination, and no clear ownership of the problem. Over the course of several weeks, I had: 10 separate service visits 8 different technicians Multiple failed attempts to diagnose and fix the issue One installer admitted he had never worked on this type of system before. Another later explained that the refrigerant had been improperly handled during installation, requiring the system to be reset entirely. In addition to the technical failures, the condition of my home after installation was unacceptable. Dog waste was tracked inside and left there, materials were scattered without explanation, and parts of the work were left visibly unfinished. Most concerning, a technician entered my home without permission while I was away and left an exterior door wide open. Even after escalating the issue to management, resolution was slow and required constant follow-up on my part. I effectively had to manage the entire process myself. After investing nearly $28,000 in this system, I was left with weeks of disruption, uncertainty about the system's reliability, and a level of service that fell far below any reasonable expectation. This experience reflects serious issues with quality control, communication, and accountability.

Dave was very professional and courteous when it came to the installation of my combi hot water and…read moreheating on demand system. He was very knowledgeable in the process and completed the job in record time. He was also very clean and tidy and mindful when it came to the process of getting everything from my old clunky oil tank out of my basement as well as getting me what I needed to have a great reliable system. I appreciate his attention to detail during the process and also the value of having this completed by a professional.

From the owner: plumbing & heating service and construction.read more