1. Advanced Heating & Air Conditioning

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    South Windsor, CT

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    Advanced Heating & Air Conditioning

    4.9 (11 reviews)
    Open • 8:00 am - 4:30 pm

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    4 years ago

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    Review Highlights - Advanced Heating & Air Conditioning

    “We knew several people who had installed the Mitsubishi split system where the condenser is outside and the wall mounted units were inside.”

    Mentioned in 2 reviews

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    Charter Oak Mechanical Services - Headquarters 878 Hartford Road Manchester, CT 06040

    Charter Oak Mechanical Services

    (8 reviews)

    I had been searching for a good company to work on my boiler for quite some time, but I was having…read morea hard time finding someone I felt comfortable with. After reading through all the great reviews about this company, I decided to give them a try, and I'm very glad I did. I had three other companies come out and none of them were able to figure out the issue with my boiler. The supervisor, Kevin, was recommended to come out and take a look at it on the second visit, and he was able to identify the problem. He discovered that a valve was stuck between the domestic hot water and heating loop. Once the valve was replaced, I noticed a significant improvement in the heating loop temperature, going from around 111°F to well over 160°F, and my heating system started working properly again. This company has been amazing to deal with from start to finish. They are easy to communicate with, very thorough, and provide detailed explanations of what they did during each visit. I really appreciate how they take the time to explain the work and keep you informed throughout the process. If you have a combi boiler and are having trouble getting your heating system to work properly, I highly recommend asking for Kevin. He knows his stuff and will get your system sorted out!

    I had COM come out and replace an inefficient HVAC system in May of 2024, great experience,…read moreprofessional and were eager to get the job done right. I had run into n unexpected issue, but Wilson and his team assessed the problem and took care of business. Would recommend for both installation and service. I should mention that the price was very reasonable.

    Alvin's Plumbing and Heating - Leak fixed !

    Alvin's Plumbing and Heating

    (7 reviews)

    Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

    I found them to be very trustworthy. Excellent service from my 1st call all the way to Rick coming…read moreand doing my repairs. Price was very reasonable. I hope I don't need a plumber anytime soon. But if I do they will be my 1st call.

    Glasco Heating & Air Conditioning - Out with the old! Start time was 8:00 am sharp.

    Glasco Heating & Air Conditioning

    (41 reviews)

    Got a mini split system installed through the Costco program…read more Everything went smooth and the installation was quick and done well. The system is fantastic! They also removed the old oil system and left everything cleaner than before they got there.

    I chose Glasco Heating & Air Conditioning because they were Costco's recommended HVAC contractor…read more In September 2024, I spent approximately $15,400 on a new Lennox heating and air conditioning system, expecting quality workmanship and customer service. Unfortunately, my experience has been extremely disappointing. In December 2025, the city notified me that part of Glasco's electrical installation did not meet code requirements. Glasco had to return and correct its own installation. More recently, I discovered water beneath my HVAC unit and scheduled a service call. Before the technician arrived, I called Glasco because the scheduling system mentioned a possible $119 service fee. I specifically asked whether I would be charged, and John assured me--twice--that my labor warranty was active through September 2027 and that I would not owe the fee. After the technician inspected the system (and could not determine the exact cause of the water), I was told I had to pay the $119. The technician and I called John together, and he admitted he had "misspoke" because he hadn't checked my account before giving me that information. Glasco then claimed my labor warranty had been voided because I had not completed annual maintenance. I was never clearly informed that annual maintenance was required to keep the labor warranty active, and I never received any reminder by phone, email, text, or mail. Even when Glasco returned to correct its own code-related installation issue, no one mentioned my warranty was at risk. To avoid losing warranty coverage on a $15,400 system, I felt I had no choice but to pay $275 for an air-conditioning maintenance service and schedule another paid heating maintenance appointment for September. I paid only to protect my warranty--not because I agreed with Glasco's position. A company should stand behind its workmanship and honor the information its employees provide to customers. Instead, I experienced a code violation, inconsistent communication, and pressure to purchase additional services after an employee admitted giving me incorrect information. I hope Glasco resolves this matter by refunding the maintenance charges, honoring the warranty they represented to me, and improving their communication of warranty requirements to future customers.

    Advanced Heating & Air Conditioning - hvac - Updated October 2026

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