Simply the best. I needed my boiler replaced and caught Gary at the right time as I'm in the…read moreBoston area which is not where he typically works, but we chatted and he agreed to drive to my house. I knew of his reputation from a heating help board I had been on in the past and knew he was the guy I wanted for my install. When Gary says he'll be there at 7am you better believe him. He showed up on time and went right to work. His lead plumber came shortly after and drove what I'd call a mobile plumbing shop. These guys don't mess around, they had every tool and fitting imaginable and I couldn't have been more impressed, except for the fact they were heads down all business the whole time they were here. Gary was here from 7am to 6:30pm and spent the time to make sure everything was perfect and that I knew all of the features available before he left. The quality of the work was beyond impressive and we couldn't be happier! Btw, the boiler is a Viessmann and it's awesome, I can monitor it from my phone and on a recent trip I was able to lower the domestic hot water while we were away which saved us gas.

Wilson Services come by for two jobs in the past month, replacing a hot water heater and updating a…read morepart of the heating system. The crew did an excellent job in both cases. Definitely a cut above the competition.

Diamond Comfort installed my mini splits today and I just had to write about how easy they made the…read moreentire process and how wonderful they are to work with. First, they responded very quickly when I called for an estimate. Aleisha came to review my home and make a recommendation based on what I was looking for. She was friendly and very knowledgeable and didn't try to oversell me. She listened to what I was looking for and provided advise and input. Their quote was competitive and after agreeing to go with them, they scheduled an appointment within 3 weeks--how convenient! Pat came out with 3 others to do the install. They explained the process, asked my opinion about placement of the units, and I couldn't believe how quickly they were done. They explained the units to me and they even provided me with completed paperwork for applying for rebates. They made the entire process very easy and stress free and they all were friendly and a true pleasure to work with. I would highly recommend them.

Several years ago, we engaged Diamond Comfort to install 2 mini-spilts in our home. They did a…read moregreat job and handled all of the paperwork for the various rebates available to us. We have since moved, and in the new house we have two pre-existing mini-splits, whose last service was unknown. I called Diamond Comfort to come out and service the units. The technician (Aleisha) was prompt and efficient. She asked a few questions about how the units had been operating to ensure she addressed our concerns, and performed the maintenance, giving us peace of mind for the winter. She also cleaned up, leaving no trace of any equipment or cleaning supplies. We highly recommend Diamond Comfort for installation and servicing.

I'm not very happy with Noonan Energy right now. The price of oil has increased by 18.5% since the…read morewar with Iran started, yet Noonan has increased their priced over 30%. It went from $3.58/gallon to $4.58/gallon. I feel that was a little excessive. PS I'm not from San Francisco. I live in western MA. Can't change it.

I've been dealing with this company for a year and a half and I can tell you the customer service…read moreis not there. The woman in the office has a horrible attitude. Every time I call, whether it's regarding an oil order or service for the system she is not a nice person. If you hate tire job you should quit! The guys that have come out to my home have been nice, both serving and oil delivery. Unfortunately, the woman answering the phone is the "face" of the company and ruining the reputation. I won't be ordering oil or service from here again thanks to her bad attitude and disrespect. Too many companies to deal with bad service. Find a company that is welcoming and wants your business, Nonnan doesn't.

Called Still services because our jacuzzi tub had a leak. they sent Stone (plumber) out to see…read morewhat the issue was (no charge for this) and then had to send their carpenter (Phil) out to assess the situation (also no charge). the tub is surrounded by travertine tile. Phil came back and removed a couple of tiles to allow Stone access to the leak. Stone returned and fixed the leak. I am very happy with the quality of work performed. Price was reasonable. I was very happy to see that both Stone and Phil had apprentices from smith Vocational HS. Well done Matthew. We will certainly use Still Services for all our plumbing needs.

Job was handled quickly and perfectly: excellent service. Tech answered all of our questions to our…read moresatisfaction.

After moving in a new place, I called him to check out my radiators and furnace due to reviews I…read moresaw. He came out and only did something to adjust the water on the furnace, didn't look at my radiators which is where my concern was. I brought him in the bathroom to see what I was asking him to look at. He said he saw it through the vents. Never even looked at it and charged me $100. He also said he would give me a senior discount. Think I got that? I got nothing and he got $100. Don't do it. This guy is not cool. Don't know who showed up at the other reviewer's homes because it couldn't have been the same guy. I was so shocked I couldn't even speak for myself.

I had such a wonderful experience with Integrity Heating and Cooling. My hot water heater went…read moreunexpectedly and I called Mike the same day hoping he could check it out and he was able to squeeze me in that day. When he arrived, he noted that it had to be replaced as it was corroded at the bottom (and water was leaking). He purchased one and had it installed the next day! I know not everybody is always able to make accommodations like that, but I appreciate him taking my small children into consideration. He was reasonable, reliable, and efficient. After he completed the job, he also followed through the next day by checking in to make sure everything was working properly!

Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

My tennant texted me last night 12/18/18 at 8:00pm and told me he had no heat on the first floor…read more Called all the big names in heating and air and the best they could do was show up at some random time in a few days. One tried to schedule a time for mid January. That was not going to work. I took a chance on a local Agawam heating and air conditioning firm that was well reviewed on Facebook. Chris answered right away. I started a group text for him and my tennant. They figured out a time to meet TODAY. :) The heat got fixed TODAY!!! Is Modern Heating and AC the best HVAC service provider in the greater Springfield Massachusetts area? Not sure but they do seem to kick ass. Awesome response time and customer service Thanks Chris-

First time using modern heating and AC. A company installed a brand new boiler with furnace oil…read moreburner. I found them to be efficient. Only two days to install the complete system. The owner loaned to me a space heater until the job was complete. I only have one request from the company to use drop cloths as not to make a mess on their future projects. The owner, Chris was in touch with me from beginning to end of the project. I appreciated that very much. The two technicians that came over to the house were very polite and helpful. Will I continue doing business with this company? Of course I will and I think you could too. I would like to keep a good relationship with this company.

Pioneer Valley Environmental quoted me $18,000 for a boiler replacement. I found another contractor…read morewho's willing to do it for $6500. They do not give you a breakdown on time and materials

Matthew, Dylan, and Ryan were AMAZING! Found the issue quickly, provided a couple of solutions, and…read morequickly finished the job. I would HIGHLY RECOMMEND Pioneer Valley, and these gentlemen, for your plumbing needs. FIVE STARS!!!!