I am canceling my account with AmeriGas due to extremely poor customer service and unfair billing practices. When I initially signed up, I was never charged a tank rental fee, yet out of nowhere AmeriGas began charging $118 per year and refused to waive it. I have two accounts with them at the same property, and they are now attempting to charge rental fees for three tanks without any prior agreement. When I called to address this issue, I was placed on hold for 44 minutes, only to speak with a representative who was rude, unhelpful, and unwilling to resolve anything. Too often, calls are routed to representatives who are difficult to understand, making an already frustrating experience worse. This has been, by far, the worst service I have ever experienced with any energy provider. To make matters worse, if you attempt to cancel, AmeriGas charges an additional $299 just to pick up their tanks. Beware--this company will find every possible way to charge you, with little regard for customer satisfaction. read more