Walked in and the building was smoky. I asked the cashier if everything was okay and he said they were cleaning the fryer. Concerning but okay. I ordered wings and cheese fries. Both were good and cooked well. Decent spot to grab food on the go. read more

America's Best Wings - Wings and fries - Chicken Wings Near Me - Richmond, Virginia

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I really give them no stars . My family and I order their 10 catfish their catfish was hard to eat. We also order 4 potato wedges they were overcooked dry up and hard and crispy. We were very disappointed with their food and their service. read more

America's Best Wings - Cat Fish fillets ( Fried Or Grilled ) Combo - Chicken Wings Near Me - Richmond, Virginia

Good food, reasonable prices for people on a budget a myriad of choices is what draws my sweetie and me to America's Best Wings. Hero sandwiches, wings with at least 75 different flavors, seafood and fish, burgers, gyros, rice bowls and desserts. You name it this eatery has it. Oh I just remembered pasta dishes too, not to mention sides and quesadillas and fried and grilled chicken and salads for health conscious folks like me. The owner is friendly and engages customers in conversation. He makes us feel welcome. A restaurant doesn't have to be high end and ridiculously expensive to be good. The interior is plain and clean. Kind of like my mom's kitchen. Nothing better than that. read more

Last time I ordered from here I wanted to make sure it did NOT include the tato and lettuce so I called after prdering to make sure they saw the notes. Yhe huy that answered was so rude it was awful. He said "You put notes, do not call!" abd that order was correct. Tonight I reordered literally directly from app, confirmed same notes still on order, so I did NOT call this time. They didNOT read the notes, or did and ignored them because it had hot, wilted, soggy gross shredded lettice on it anyway! read more

America's Best Wings - Philly cheesesteak w/provolone and grilled onions - Chicken Wings Near Me - Richmond, Virginia

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If I could give negative stars, I would. DO NOT order from this location. I placed an online order at 4:15 pm. I was told the order would be ready at 4:45 pm. When I got to this location a little after 5 pm, I was told that the printer was broken. In addition, he asked for my mobile phone so that he could see the order and write it down. Why my order was not in the system remains a mystery to me. By the time I got my order, it was closer to 6 pm. The meals that I was given were not what I ordered. The facility was dirty, tables sticky, there was a sign that said "toilet closed" and the soda machine was open. The customer service was sub-par. While he did apologize for the printer being broken, no explanation was given as to why my order was never received. The man behind the counter had his airbuds in and was merrily dancing to music while we waited for an inordinate amount of time for our food. Of course the doordash order was ready, but we witnessed him berate the dasher for grabbing a straw to which the dasher (rightfully) said, "you need to work on your customer service and stop being so cheap" I will NEVER order from this place again. read more

I called ahead to place an order since the delivery fees were crazy and it's not a long drive for me. My order was ready a few minutes after I arrived. They have signs stating to wear a mask, but every customer isn't complying. It's kind of hard to understand the employees. Don't walk in expecting good customer service-you'll be disappointed. The wings are good. They have a lot of flavors, but it's hard to tell which flavors are dry and which aren't. Thai chili is my new go to. The fries aren't very good to me. I haven't ventured out beyond wings but they do have some variety on the menu. read more

America's Best Wings - Thai chili wings - Chicken Wings Near Me - Richmond, Virginia

Worst food I tasted don't go here !!!!!! Don't go here !!! Chicken was wayyyy to hard steak & cheese taste old ranch taste old save your money read more

America's Best Wings - Waste of money don't go here !!!!!!!!!!! Don't go here - Chicken Wings Near Me - Richmond, Virginia

Expect to wait a long time for your food, horrible time management. Bad customer service.

Typically I don't keep giving places a chance. But this time I decided to try something different. Might I add, I've tried 3 different locations. What I realized that I didn't care for their bone in wings. Their bone in wings are fried a little to hard for my taste. They are also aren't breaded bone in wings. Just an FYI. I ordered the garlic Parmesan and teriyaki boneless wings with fries. They were nice in size, juicy and delicious. It'll make me revisit the other items on the menu now. read more

We ate here this past weekend. I had the full wings and fries, my husband had fried shrimp and wings, and my daughter had a cheeseburger. Well the food while eating it was pretty decent for the price. The shrimp were good sized and I had a bite of my daughters burger and it was pretty good. My chicken was unexciting, but not bad. The reason for the 3 stars, however, was that my husband and I both ended up with... lets just call what happened a cleanse. I was not necessarily planning on having an intestinal cleanse this weekend but America's Best Wings felt it was needed I guess. So if you don't have a sensitive stomach or if you can use a good cleaning out, by all means eat here. If you have plans for the day, maybe try another time. read more

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Went to this location Monday and the food was ok but I was starving. Philly sub with wings So anything was better than nothing. Went back on Tuesday and by far will not try it again. Chicken Philly with wings I am not sure if it was chicken or not. food was so salty it was hard to eat. Got a banging head ache while eating. The Fries were cold and old....the wings were as thou they need to cook a little longer The dine-in area was neat and clean. the tea was very sweet cut it with lemonade and I was drinking sugar water. read more

We got the Cajun wings. The service was fast, it's order at the counter. The wings were good. The Cajun was just a dry rub, kinda prefer a more saucy sauce. They were supposed to be hot but not really. I would ask more questions to get them to your liking. read more

Do not eat at this place. I called in an order earlier tonight and sent my fiancé to pick it up. I opted to eat here because another place I had cravings for had already closed for tonight. My fiancé got home with my food and I was excited to dive in after a long day of non stop preparations for Easter Sunday. As soon as I open my food I realized my chicken still had feathers on it. Not just one or two feathers but multiple feather. And they were lonnnggg. I was sooooo disgusted. After throwing up a little in my mouth, I called the establishment to make them aware. They wanted me to bring my food back to them so they could give me a new order. I applaud them for trying, however, they close at 11:00 pm and the clock read 10:39 pm. It would have taken me longer than 20 mins to get back to them. So the guy on the phone told me to bring the food in tomorrow after realizing they would be closed by the time I got back to the restaurant. He had to be joking, right?! Apparently not. He was a serious as he could be and even repeated it to me several times. I asked if he could just refund the cost of the dinner (which was about $12) and he stated to me, "for a refund, I need my food back." After explaining again that I don't live close enough to drive back tonight (if I did, I don't think I would've been willing to do so after the long day I've had) and bringing the food to him tomorrow wouldn't make up for me missing a meal tonight, he refused to be willing to give me a refund. Needless to say, I'll never be back to this place. Feathers being left on chicken in such the way my wings were means that the food preparation is sub par. Obviously, they are serving uncleaned chicken. There were so many long feathers, they couldn't be overlooked after being fried in batter so I'm absolutely sure the person prepping the food would have noticed them if there were taking proper protocol to clean and properly prepare the meat for their dishes. I would give 0 stars if I could. Smh! read more

America's Best Wings - Long feathers found on my chicken wings. Sooo disgusted!!! Yuck!!! Horrible customer service in regards to rectifying the problem. Smh. - Chicken Wings Near Me - Richmond, Virginia

Place is a mess. Tables and chairs pushed to one side. Drink machine cover missing. Not very clean. I resisted the urge to leave. Should have trusted my gut. Got the 10 wing combo special for $18. I clearly overpaid, because the fries and drink weren't worth the extra cost. Got the food and opened the container to a strong chemical smell. Maybe it was the sauce. Wings were very tough. Skin like leather. Un-chewable. Avoid it unless you're desperate. Then, avoid it some more. Staff were nice. read more

I normally always get wings from here but the last time I came the wings were really burnt and it had a horrible smell like it was old meat... so idk what's going on read more

The food here is really good and very decently priced, the real reason I'm leaving 5 stars instead of 4 is because a woman was screaming racist things at the staff and they handled it so well with such calmness and dignity they I can't help but heavily support these guys, literally the best staff ever. A bunch of hard working America dream people Love these people love this place read more

negative star it was not spicy and it didnt look like boneless wings and the cashier was giving me a bad service i dont recommend this place. read more

I've read all the negative reviews and I don't really quite get it. I've been here several times and the food was always great and the service was on time but I only order for takeout in the evenings. The buffalo mild sauce is a bit spicy but it has a lot of flavor. The prices for wings are better than most other places in the size and flavor the wings are excellent. they always show me the order before I leave so if people are going home with the wrong order it's partly their fault because they could have had it fixed before they left but I've never had an issue with my order and I've been here over a dozen times and will continue to go back. this is a fast-food wing and fried food place so if you're expecting top notch restaurant service you've come to the wrong place but for what it is I think it's excellent. read more

This restaurant is an excellent option for a quick lunch. I love their traditional wings because they are fried crispy, and they have tons of flavors. Everything I've had here has been excellent. Sometimes during lunch, it can get busy with to-go orders but it's worth the wait. There isn't much going on inside a few tables, booths, and one TV with cricket or the local news playing. Don't let the decor deter you from a great lunch. The staff is always friendly and quick to get you in and out on your lunch hour. If you want a quality lunch for a great price, this is your place. read more

Good food ! And it wasn't a very long wait . We had the chicken wings , the seafood combo, with the shrimp and fish (whiting) . read more

America's Best Wings - Chicken Wings Near Me - Richmond, Virginia

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I normally get my food here for lunch with a coworker that goes here often. Well I picked up my own food today since I was going in late. The man that brought my food from the back came out yelling for the guy that was supposed to be up front. They discussed that he had my order. He placed my food on the counter and threw a bag up on the counter and walked away. I nicely bagged my food and left. They will never get another dime of my money as much as I love their Cajun wings. 14.00 for bad service is not what I do. read more

If I could give a zero star review I would. We got our order delivered, and besides the over an hour long wait, we had 2 pieces of our order not be included, none of the sauces we ordered were included, and to top it off, we were given FROZEN POTATO WEDGES... not cooked, not warm, COMPLETELY FROZEN. We tried calling restaurant 10 minutes ago and we are still on hold. read more

My husband and I went into this America's Best Wings location today for lunch. Initially there was no one inside waiting to take our order but we didn't wait for long, a man came out from the back in a minute or two. When he comes out he does not greet my husband or I and just stands at the register without making any kind of eye contact. My husband looks up and says, "Hey how are you?" The man did not respond and still did not make eye contact with either of us. We immediately left and will not return to this or any location, we do not spend money where we are not respected. The part that sucks is that my husband has been trying to get me to try this place out for months because he heard the wings were really good but after reading the other reviews here, I am sure we aren't missing out on anything! read more

The food is fine, but not for the price and absolutely not for the service. The service here is deplorable. We weren't greeted (even as the only patrons) and the whole time we were placing our order the cashier was watching TV. His collar was popped - need I say more? read more

I preface this review by saying that I use to go there due to the close proximity and large portions for the price. But unfortunately, that all ended today when I was in the middle of placing a to-go order. The person that answered the phone accused me of placing a to-go order two days prior (Sunday). This couldn't be possible since I was miserably sitting on my couch nursing a hangover with a 2 liter of ginger ale. Therefore, he hung up on me before I had the chance for any rebuttal. I called back and another man answered explaining that my number came up on the caller ID and was attached to said order from Sunday. It's unfortunate that you lost a customer due to accusations and rude behavior from one of the employees at your restaurant. read more

Slowest service ever. I came here at 4pm on a weekday and it took about 15 minutes to get my food. The food wasnt even that flavorful. I dont recommend this place. read more

Beware of mayonnaise! We ordered 2 Philly cheesesteaks. The website menu didn't mention anything about mayonnaise, but sure enough, both sides of the buns were slathered in mayo. Depends on who you ask, but I've never heard of mayo on Philly cheesesteaks. The fries were hot & fresh, but come with no seasoning. read more

These wings are one of the best I have had in a while. They're nice and crispy. The service was great too didn't have to wait long and food came out hot and fresh. Will definitely be coming back. read more

Just ok. I stopped here on a lunch break to try the food and it was ok. The inside is pretty basic the menu has a lot of options but for me the food with ok. read more

America's Best Wings - Chicken Nuggets - Chicken Wings Near Me - Richmond, Virginia

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My coworker and I shared a club sub, fries and the fried okra side. The sub was great!! French fries were average but typical of a fast casual place. I will be back to try a steak and cheese and their wings. Inside they have a bunch of sauces and seasonings. I would recommend for a quick lunch if you are feeling something greasy and good! read more

These are the very best wings in town. Hands down. Great service with a smile every time. Seriously though don't order anything else, it says America's Best Wings and they are, so don't get upset when something else completely random is not to your liking. Stick to the wings. They are truly outstanding. read more

Great fast casual spot. I drove by a week or two ago and decided I wanted to try it out. They have quite an extensive menu despite the name (burgers, wraps, seafood and if course wings). I also like that most categories have a combo option. I decided to get the fish and wings combo which comes with 5 wings (your choice of flavor) 2 pieces of fish (choose typw of fish and seasoning) fries, rice and a 20 oz drink. I had the cajun catfish with honey/old bay wings. Delish! The fish was very flavorful and cooked well. The wings were nice and crispy. I thought it was a good amount of food for the value. I will definitely be coming back here again! read more

Today I ordered the fried mushrooms and had them delivered. OMG they were totally un-eatable. They were "soaked" in grease making them slimy and wet. You can not re-heat previous cooked fried mushrooms and re-serve them. I poured them out the container into paper towels and the grease just oozed out going thru four layers of towels. All food served to customers should be cooked-to-order, not left over from another time. I will never buy these again. They should not able to do this- it is not healthy and can make you ill. The trash can was where these went. Waste of money ! read more

First time here I got the 10 Cajun wings and 10 Jerk wings. The sweet tea and lemonade was pretty good. The Cajun wings were really good I wasn't to big a fan on the jerk wings but I'm VERY picky on the jerk wings. The inside of the restaurant was very clean and the staff was friendly. I would try this place again and see if I find something else that suits me a little better. read more

The woman was rude. Heavy accent and then mad when the wrong flavored wings were taken back to be corrected instead of just acknowledging that there was a misunderstanding proceeded to tell my husband next time I need to state ranch ON THE SIDE as she interpreted my order as power ranch wings. He said she was very rude about it! My children and I had been enjoying the food but not enough to put up with bad customer service. read more

This is a gem undiscovered in the area. I was hungry for some chicken fingers and saw they had them on the menu. In I went and was immediately greeted by the manager, Alam. They have an extensive menu besides chicken wings and so I ordered some chicken fingers. Alam explained that everything is cooked fresh and so please be patient. I ordered 5 pieces and when they brought out my order I thought there had been a mistake! The order was enormous! And I headed home where I feed myself and my honey with enough left over to fashion dinner of chicken parmesan for us both. What competitors call " fingers " is like comparing a compact suv to an 18 wheeler!!! These were large cutlets that were fresh, flavorful and could feed two people two servings. After that we both went back and tried something different again. Again , large portions, reasonable prices and both the guys at the counter were fun and interested in making us fans. It worked! We have found a great place for wholesome meals at a good price. I encourage you to try them. read more

Not bad, I don't think I would call them the BEST, but the price was really good and the wings were nice and crispy. The Hot sauce was a little peppery for my taste, but it was hot and savory. Would choose it again. read more

Terrible customer service at this location. Told me I was asking for too much and I just wanted sauce on a wrap but the cashier didn't speak ANY English so no one understood what I was trying to explain. Not a fun experience spending 40.00 !! other locations much better than Forest Hill read more

Just went there for lunch. Purchased the 5 pc whole wing, I could only eat one whole wing and a drumstick because the rest were under cooked. I complained, the cashier didn't quite understand what I was saying I guess. Then he asked if I wanted small wings (wingettes). I said yes, he gave me 5 small a$S wingettes after I paid almost $8.00 for it. I am done with this place. read more

Be prepared to wait. I called in and still waited 10 mins just to pay. . And another 10 mins for 10 mins to get my food. Mind you I called 15 minutes ahead of time so my order would be ready. Wings are slammin good and I'm a wing snob. Hot Lemon Pepper is definitely something to try. Upon my first visit. Wings great, fries...like eating par-cooked potatoes. read more