American Valet Parking was absolutely fantastic. We hired them for an event with almost no on-site parking and no convenient offsite parking, where the guest list went from about 40 people to 125 in the week prior, leaving us in a real bind. Alex was responsive and flexible and really worked with us to come up with the best solutions, right up to the last minute. Alex and his team arrived early to scope things out and were great with the guests and ran things perfectly the whole night, in the face of several logistical challenges. I had and have complete confidence in them and they are now my go-to for any parking services. read more

Having the opportunity to work with Alex and American Valet Parking has always been a great and professional experience. In my business responsiveness and personalized touch is very important. Alex stands out for his professionalism and responsiveness. He consistently goes the extra mile to ensure the best possible results. It's this personal touch that sets his valet service apart. read more

American Valet Parking Response - Valet Services Near Me

Alex and his team were amazing to work with! They were highly responsive leading up the event and very professional. They arrived early and went to work right away. They even let us extend the time at the end of the event. I've worked with a lot of different valet companies and these guys were top notch. Highly recommend! read more

Used these guys for an event at Red Bird restaurant/event space. Although the posted rate was $14, when we picked up our car the guy demanded $24. This is illegal and a scam. Called LAPD (which regulates valets through the Board of Police Commissioners) and they confirmed what is posted in the regulations: "It shall be a violation of the Board Rules for any Valet Parking Operator or his agents to charge or collect any fees at a rate in excess of the rate posted at the time the vehicle was accepted." And this: "In the event that fees vary based on time of day or other reasons, the claim check shall clearly state the fees to be paid." Valet guys tried to claim they charge $24 people not eating at the restaurant, but this rate is not posted, is not on the claim check, and is thus not permitted. So beware: these guys may try and charge you anything they want without telling you ahead of time or posting the rate as required by law. The good news is that LAPD is opening an investigation! read more

Had an excellent experience working with this valet team. Alex got the quote to me within an hour of reaching out to him. He was super responsive and his team was great and so professional. Thank you so much for everything! read more

Unfortunately I did not have a great experience. I hired them this weekend for my daughters 1st birthday. We had a large event and expected a lot of guests so we wanted to have valet service as a convenience to our guests so they didn't have to hassle with parking. Our event started at 12 so valet was supposed to arrive slightly early for setup so they were prepared once it hit 12. Well it's 11:45 and still no attendants so I send an email and ask for an ETA. They tell me their attendants caught some traffic and should arrive 10 minutes after 12. My first big issue here was that there was no communication on their end to let me know beforehand that they were expecting to arrive 10 minutes late. 12:25 rolls around and I still have no attendants. I send another follow up email and I get no answer. 12:30 still nothing and once again no answer to my email. On top of that they were not answering our calls. At this point several guests have arrived and we have cars scattered everywhere which is what i specifically wanted to avoid. At 12:38 they send an email back claiming they left at 10:00am and got a lot of traffic. I'm not sure exactly what time they arrived but having them arrive late added an extra level of unnecessary stress and worrying to an already stressful day. Their lack of communication was the biggest downfall for me. If they weren't late and lacked communication it probably would have been a great experience read more

Called several valet parking services and Alex was the best price and answered his phone. I hired him for my son event in Temecula and he and his team did an excellent job. Would highly recommend them. read more

Los Angeles Red Bird Location: At least 1 valet working for American Valet Parking did not know how to drive a manual. Came out to smell a burnt clutch in my car. I'm the lucky guy that got to find out. Imagine other unhappy people have experienced similar stories with this worker. When I told he and the main attendant, they both laughed it off. Very rude and unfortunately feel the need to post this review for others looking. Do NOT recommend hiring for valet needs (I currently work at a hotel valet and understand the nature of this industry) read more

Reliable, efficient, friendly and safe. Thank you for escorting is home safely. We appreciate you.

I used this valet service for my brother's wedding. The drivers were very professional and timely. I'd definitely recommend them to groups looking for a reliable service. read more

excellent service, the shuttle was readily available upon group request and was helpful to get to the events on our trip. Thankfully we had this service! great job read more

Our driver was very polite and accommodating very professional very nice I would highly recommend the service

AMERICAN VALET is the best Valet company, i have tried different valet companies for years , until i found this amazing company, highly recommended, great customer service,friendly staff, very helpful employees,professional ,service provided from this company up to my high standards . they are being working for me or my hotel for over a year, extremely happy with American Valet, i will recommended to anyone 110 % read more

I attended an event last May and left my car with this valet. When I got it back however, the plastic cover underneath was ripped off and the front bumper was scratched. From examining it underneath, it looked like someone had driven over the concrete in front of a parking space or possibly some sharp rocks. The second I started driving I heard the ripping occur underneath but had to keep driving and since I was on a hill with cars behind meaning I was forced to head down the hill to examine the damage i would discover and drive back up to confront the valets. When I did they asked who had handed off the car to me and I told them it was a girl so their response was to come back a few minutes later with a completely different girl and said she was the ONLY one working that night. Straight up LIED and said it was my fault from past damages and and that I ripped the cover off coming down the hill. I called one of the representatives over from the organization of the event and she told me she had actually seen some of the drivers speeding and and messing around recklessly in the back parking area. This areas was unpaved with gravel and any cars going in there should have nevertheless been going slowly. I had just bought this car not even a week before the event and my insurance was not yet handled so this did not end up working in my favor. Unfortunately, there was no cameras on the premises and their insurance could not do anything as it was my word against theirs, so I am left with around $300 in damages. Very unprofessional and this company should own up to their actions instead of trying to cover it up. I really hope they do not continues this incautious behavior. Treat people's property with respect. read more

Had my aunt 50th birthday extravaganza this past Saturday and I must say this company had to be hands down the most professional I've ever had the pleasure of doing business with. I have to admit I was a bit skeptical because the the pricing was so affordable compared to other companies . They exceeded my expectations helping all of my guests with there belongings inside the party. I highly recommend this company to anyone out there that is looking for an affordable deal but most importantly a team of professionals. I already have them booked for my grandpas 95th birthday! read more

Team did such a great job! They arrived on time and dressed in clean uniforms. They were very helpful and friendly and had smiles on the entire time. Would certainly use them again if we have another large event. read more

I can't say enough about Alex and his team. We hired them for our wedding which was held at a beautiful park in Dana Point overlooking the ocean near the Dana Point harbor in front of the Marriott. Despite some adversities with the location Alex and his team adjusted and made sure that our guests were taken care of. No matter what or where your event is, this is the team you want. Thank your Alex!! read more

My name is Ruben Morales I'm the Assistant Operations manager at Cabazon Outlets. We have worked with Alex for 10 + years. We hire them for valet services and parking attendants for our winter holiday season. We had over 2500 cars go through our valet services in just a weekend without any issues or complaints so if they can handle this type of traffic I think they can handle anything. Alex and his team give excellent service and I absolutely recommend them for any valet or parking attendant needs. read more