We had a 5 day trip with Intermex Transportation and they did a great job. Our bus drivers name was…read moreMiesha and she was amazing! She built a great relationship with my students and made sure we were able to reach every stop. Would definitely recommend her for any trip!

The service was excellent, very courteous and skilled driver, I would recommend the use of Monarch…read morefor your transportation needs.

We took a trip to Vegas. Bus was late. But the ride there and back was great. The only thing I…read moredidn't like is that the bus leaves so late in the afternoon 1:30. They really need to have an early bus leaving Friday And Saturday. Staff was great

This tells u how bad this company is ... they not only contradict them selfs, but when ever u do a…read morereview that Eric person will either delete the review or replies or send u a private msg... so that other ppl that go into yelp And reads the reviews don't see what kind of a business they are.

Run RUN RUN AWAY. this bus stop was very nice 5 years ago, I used this bus station for over 10…read moreyears, but now is infested with homeless, is not safe to park, or wait for the bus there. Please go somewhere else or you will be stabbed by a homeless person. Very dangerous

I called to purchase the tickets by phone. I was able to purchase then…read more However, during the call I spoke to an employee "audrey". From the start of the call she would cut me off, and had an attitude. She made a mistake and when asked she declined to correct it. At the end of the call I expressed that her customer service was unprofessional she proceeded by internally disconnecting the call. I then call back to request a Supervisor . I poke to Arthur who also wasn't much help. He did not apologize for the employee until it was pointed out. I'm dissapointed with the experience. Aufrey should get spoken to about improving her services . It's a shame.

People in there are to rude i ask for help and nobody help me he told me he can't help meread more

Greyhound Horror Story - DO NOT USE THIS SERVICE (Zero…read morestars if I could) This was the most disgraceful, inhumane, and unprofessional travel experience I've ever endured -- and I say that without exaggeration. I traveled round trip from California to Texas with my elderly grandmother, who suffers from joint pain and stiffness. What we thought would be an affordable and reliable option turned into a complete nightmare. Let's start with the bus itself: the photos and promises on Greyhound's website are blatant false advertising. The buses are old, uncomfortable, and falling apart. The seats barely recline, legroom is non-existent, and the ride becomes unbearable after just two hours. The WiFi was a joke, the outlets didn't work, and the air conditioning came and went as it pleased. The onboard restroom was disgusting -- more like a portable toilet in a junkyard than anything acceptable for human use. We experienced multiple delays, driver no-shows, and long, unexplained waiting periods at dirty terminals -- all while Greyhound offered zero communication or support. Stops for food were limited to 10-15 minutes at gas stations, where passengers were forced to choose between grabbing a bite or using the restroom. But none of that compares to what happened on the ride back. Our bus began overheating and breaking down in El Paso. The driver told everyone to unload because a replacement bus was on the way. That was a lie. After waiting inside the terminal for over three hours, we were finally informed that the driver had canceled and there would be no replacement bus. Worse -- the station was closing, and we were told we would have to wait outside, overnight, with no shelter, no hotel voucher, no food, no water, and no support. My elderly grandmother and I were left outside, stranded, for nearly 15 hours. Even then, we were told the next morning's bus might not have space for us -- and still, no guarantee of a refund. Greyhound left us homeless, hungry, and unsafe. This company should be ashamed. They have no business operating in the travel industry if this is how they treat people -- especially vulnerable passengers. If you're considering Greyhound: don't. Pay more. Fly. Drive. Walk if you have to. But do not trust this company with your time, your money, or your safety

Robert was very responsive to all of my questions and concerns. I felt comfortable booking with…read morethem for our group outing. The bus arrived earlier than expected which was wonderful! The driver, Frank, was a very nice gentleman. The day was a success with the multiple stops we had planned. I highly recommend Odyssey bus for any charter needs. They offer very competitive pricing!!

Robert and Cyrus made our school trip a success. The bus arrived early and the ride to and from our…read moreevent was clean and safe. Thank you for taking care of us. We will see you on our next trip!

Just took my nursing students on a field trip to visit extended care facilities in the IE. The trip…read moreincluded 3 transfers and therefore timing was everything. I can not tell you how efficient this company was. First they accomidated 5 schedule changes over a 24 hour period. They even gave my students ice cold water on the bus which they did not charge us for. Lastly, Courtney helped us with a school discount. The bus was imaculent and the air conditioning ice cold. I am a instructor for a small nursing school who could not pay for this experience for my students so I had to foot the bill. If the company had not been flexible, cost effective and understanding my students would not have had this Amazing opportunity. Thank you Courtney and Direct Connect

I've had the pleasure of working with the staff of Direct Connect Charter Bus several times over…read morethe last few years. They've always been attentive and responsive to our requests. The buses have been on time and exactly as ordered.

Arrive early for passenger are coming from Anaheim & Los Angeles for this pick up…read moreTo Vegas. This area is also a parking lot for the metro lines and trains. May take awhile to find parking. Located in a scary part of town especially if you're a female by yourself. But there is a lot of foot traffic

I just got back from another trip to Vegas via Megabus and just wanted to update a few things:…read more The bus was early again, which was great since we left on time. The driver was nice, he was the same one from my first Megabus experience to San Jose! Anyways, I thought he'd stop at Barstow like the last driver but this was not the case. Not a big deal but good to note for future trips. Bus driver may or may not stop so grab some coffee or snacks ahead of time! This time I noticed there was a sign right as we exited the bus in Vegas that had instructions as to what to do to take the buses to the strip. The bus we took ($6 per person) dropped us off in front of Paris Hotel and we were staying at Flamingo so we had to walk a bit with our luggage. Personally I think I'll try to flag down a cab in the future but my friends didn't seem to mind doing that. On the way back, the driver stopped at Barstow but on the other side so we had an option of eating at Subway or grabbing snacks at the gas station. Good trip both ways except the girl sitting behind us was on the way back was on her phone a lot and talked about personal things we didn't need/want to hear very loudly! Thank god for headphones!! :)

I've used Lux Bux for traveling to Vegas more than 6 times the past several years. It departs from…read morean Anaheim hotel around 8:45am and arives at Harrah's Hotel around 1:30pm. Return is from 3:15pm to around 8pm if there's no traffic. These include a 20 minute stop halfway in Barstow Station. It's cheaper than a flight I get to avoid aiport TSA hassle. Pros: - Comfy seats and always a nice clean bus - Free drinks and snacks form tour guide person, often an old russian lady who likes to tell jokes that are hit-and-miss. - Free checked bag service where the bus driver can store roller bags in the under-bus compartment (although I just carry my small duffel bag onboard and tuck it under the seat) - Two free movies on overhead screens - Now there is assigned seating so no more needing to rush to get in line early to grab preferred seats. Cons: - No longer provided free earbuds to watch the movies. Bring your own standard jack earbuds or else they charge $3 to buy one. - On one trip back from LV the bus broke down, but they got another bus out for us in less than 30 minutes to continue our trip. - The free Wifi can get spotty at remote locations in the dessert, probably not good enough for continuous video streaming.

Buses themselves are fine and clean…read more School used this company as a charter for a local field trip. One of the 3 buses "broke down" en route to pick kids up, but chose not to communicate this until all the kids were waiting in the hot sun, on the asphalt to be picked up. Didn't send another bus, didn't try to solve the problem... Just seemingly didn't care. Unbelievable. Do NOT recommend.

We had a great experience. Had a 10 person Chrysler 300 limo with capacity for 10 people, for our…read moregroup of 7. Celebrated birthdays and anniversary. Limo came fully stocked, and drove us from Palm desert to Borrego sprigs, to see the metal sculptures. Adventure was in driving. Bluetooth connection and amazing audio system made time fly by. Eric was amazing all the time, taking good care of my elderly father! Highly recommend

Carole was amazing to work with getting a party bus for my daughters prom. Super response…read more Our driver Yolanda was fantastic and made it fun for the kids. I highly recommend!!! Thank you again!

We need a car service for about 20 people. Mr. C was professional, respectful, and accommodating…read more What a pleasant experience for my first time renting. Also, with all the places and spaces we put Mr. C through?? He did it all with a great attitude. You couldn't ask for more. His car was immaculate, has great air conditioning, and was comfortable. He has a microphone in it if you want to give a real tour and communicate. Also, he will let you link your music so you can bump whatever you like. We were unable to book him for another time but were so glad that we were finally able to. Thank you for your service. And I'll be referring more clients!

We used Big C's Charter service for our senior leadership trip with 20 high schoolers. This is my…read more3rd year planning this trip and this was the first time we have used Big C's and it was the BEST charter experience we have had. There were 20 high school seniors and 4 chaperones and we were picked up on time in a clean, beautiful bus, with wonderful service. We spent 10 hours going to different stops in LA and everything was perfect, including an ice chest of ice-cold water! We used them again on our trip to the airport a few days later and same experience. Communication was perfect from inquiry about pricing to contracting and during the trip. I booked with Big C because of the wonderful Yelp reviews and am so glad I did. They will definitely be our go-to charter anytime we are in Southern California. Thanks Clarence!