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    8 years ago

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    10 years ago

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    10 years ago

    This is a great service. My brothers used to get picked up by them a while back. Very professional and very sweet.

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    15 years ago

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    Ask the Community - Kiddie Trans

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    Blue Groundways

    Blue Groundways

    1.4(26 reviews)
    4.2 km

    Well, I'm not a former employee who was fired and I'm very unhappy with the (lack of) service I got…read morefrom Blue Groundways. My girlfriend booked us two RT tickets to LV leaving today, 5/5/10. We were supposed to be on the bus going up and a Lincoln Navigator coming back on Saturday. The address we were given to meet the bus is actually the Anaheim Metrolink station but it doesn't say that anywhere on the web site and we weren't told that info. It was very frustrating trying to find the meeting place. All the other addresses given tell you it's a Marriott, etc. We did find the meeting place and verified w/ a Metrolink agent that this is where the "Lux Bus" picks people up. We arrived at 838 am for a 9am departure. There was no bus. It took us a long time and lots of phone calls to be told we were supposed to be in a Navigator and that the driver had sent a text message at 9am saying he was leaving without us. There was NO ONE there waiting for us! We were told that a call had been placed the previous night to confirm our seats and to inform us we'd be in a van, rather than the bus. No such call was received, no message was left and we never spoke with anyone from Blue Groundways last night. We demanded a return call from a manager and still haven't heard back from anyone. We were offered to leave tomorrow instead. We were told they often over book and put the last reservations made on the van. Our reservation was made two weeks ago and we received a confirmation letter by email on 5/3 from Shaun saying we'd be on the bus, we'd been upgraded to two seats in the first 10 rows and would be returning by Navigator. We ended up going home, packing up the car and driving to LV ourselves. Our tickets were bought through Groupon. We followed the exact directions we were given for purchasing and booking the trip. It is extremely difficult to reach the company by phone. We kept "losing" our connection (I think we were hung up on) and told they were having phone problems. The woman we spoke with this morning kept telling us to wait there at the station even though (apparently) our van had left without us. She said the manager was on the phone with another customer. We waited 45 minutes, with no return call from the manager before we finally decided to give up and drive ourselves. We will most definitely be contacting Groupon to get our money back, We will also write a letter to the BBB of Moreno Valley to complain and ask for an investigation into their business practices. If this was the last bus company in LA, we would NOT hire them. Extremely unprofessional, unfriendly and unlikely we would ever recommend to our friends. If only there were a negative star rating. I am posting this to FB so I can ensure none of my friends fall for this scam of a company.

    5/26/10 Contacted Groupon, LivingSocial, and Great Work Perks who have all sold, or are currently…read moreselling promotions with Blue Groundways. Also filed complaints with the Better Business Bureau and the Federal Trade Commission. After talking with numerous customers, I do not believe Blue Groundways even owns and operates a "luxury bus". Not one customer has ever seen nor ridden a bus! Please beware of this company and for those of you who have been wronged by them, please take the time to write a review, and send formal complaints to the appropriate channels (BBB, Attorney General's office, Federal Trade Commission, etc). ZERO STARS!!! AVOID THIS COMPANY AT ALL COSTS...If you have a Groupon, call to refund your money immediately! My sister and I bought Groupons for Blue Groundways a few months ago. We thought it'd be nice to take our Mom on a belated Mother's Day weekend to Vegas. The Groupon and website advertised luxury buses with movies, beverages and food. We thought we could just enjoy a leisurely ride to Vegas, without worrying about the hassle of airport security, or driving through traffic. We won a great hotel stay on Priceline. We bought tickets for Le Reve at the Wynn. We had everything planned. We booked our transportation with Blue Groundways a few months in advance. We were initially told that the luxury bus was "sold out" on the way there and would be going in a Navigator instead. We were assured that we had the luxury bus for the return trip, and the Navigator would be equipped with a DVD and we would receive a beverage and snack. Then, 2 days before our trip, my sister called to confirm, and was told that the shuttle wasn't available and that we were informed via e-mail (a blatant lie). My sister never received a confirmation or notification from them. Shaun (the only guy who ever answered the phone) stated that we would be on a Navigator from LA to Las Vegas, and a Jaguar from Las Vegas to LA. He went on to try and "sell" this concept by stating that this way, we would have a private car and driver, and we could be picked up and dropped off wherever we chose. We really felt like we had no recourse because we were informed only 2 days before our trip. So, we decided to just grin and bear it. This past Saturday we went to the LAX Marriott (the assigned pick-up and drop-off area for Los Angeles). We arrived promptly at 8 AM. We saw 3 other women and they told us they too were waiting for Blue Groundways. Time passed and by 8:30 AM, Blue Groundways hadn't arrived. We and the other party called Blue Groundways. We didn't get through but the other party did, and was told that Blue Groundways did indeed arrive at 8:00 AM, didn't see us, and left. Blue Groundways went even further and said that we should have been waiting on Century Blvd. We know this to be complete untruths because (a) the valet drivers at the Marriott stated that they are familiar with Blue Groundways and had not seen any of their cars or buses, (b) there is no way to stop on Century Blvd. the only pick-up area would be the valet, in front of registration, and (c) we were all there on time. How could 7 people miss the shuttle/car? It was almost 9 AM when my family and I decided to just cancel our trip with Blue Groundways and drive ourselves. My Mom made a good point when she said that if they were this unreliable, and late, then how could we trust that we would have a return ride home? My sister never received a return call from Shaun. No apologies...no explanation... I am going to file a complaint with the Better Business Bureau. I'm going to contact Groupon as well because they need to cease business with Blue Groundways, and they need to warn all their customers who purchased Groupons. P.S. Blue Groundways had their reviews (many of them negative) on their website (up until Friday evening). The reviews have mysteriously vanished.

    AmblaCare - Stretcher/ Gurney BLS Service

    AmblaCare

    5.0(5 reviews)
    0.0 km
    Certified professionals
    24/7 Availability

    We needed an on-call wheelchair accessible vehicle service to take my father to the hospital late…read moreat night. I must have called a dozen businesses who all turned me down for either not having drivers available or they wouldn't service my area. By the grace of God I found AmblaCare and gave them a call. They answered the phone instantly and were able to arrange a pick up within an hour. I could not believe I finally found someone to help us on such short notice and in our area. It was a miracle! The driver showed up on time and was very patient as he loaded my father into the vehicle for the trip. When we got to the hospital, I offered to provide a tip, but the driver said "don't even worry about it, we are just happy to help your dad." I made sure to tip them anyway because of how grateful I was for their help and kindness in our moment of great need. Thank you to the folks at AmblaCare for providing such a well-needed service and going the extra mile (no pun intended) for your clients. I wish your business the utmost success and may this review demonstrate to others that they are in good hands with AmblaCare!

    By far the Most professional and caring experience that by far exceeded my expectations! Julie and…read moreBadr made sure I was at ease and comfortable the entire trip from door to door. Mind you I couldn't walk, this was a gurney transport and may possibly hold the record for distance to and from.... lol When I seek professionalism these two are the type of qualified candidates that I wouldn't think twice about. Hands down highly highly recommended, and as I make my road to recovery I will from here on out request no other transportation provider. I want the best and am confident I was blessed with having this company as my transportation saviors.... Thank you again for giving me and my family peace of mind while traveling with your caring staff. With gratitude and sincere thanks, David Hill.

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    AmblaCare - Stretcher/ Gurney service

    Stretcher/ Gurney service

    AmblaCare
    AmblaCare

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    Kiddie Trans - transport - Updated May 2026

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