We had a 30 passenger bus with a restroom that arrived on time. Ladies this is the only way to…read morego!!! The seating was very comfortable!! We had a great time partying before and after Smooth Summer Jazz at the Hollywood Bowl.

I just called to book again because they have such an amazing customer service. They have quick…read moreresponses. Their drivers are super professional, and they have a simple pricing options and no bs! I also appreciated the patience of the Driver willingness to take photos and complementary champagne in the limo for my bday! Booking again for my Engagement party

Prompt, transparent pricing and very easy payment via Zelle. Looking forward to the service for my…read moreson's wedding.

Best party bus service I used!…read more John took my party of 40 to a dodger game on a 100 degree day and the AC was ripping - ice cold! Very professional service. Will absolutely book again!

Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

I had three party bus companies lined up, with 1st Class Limousine being one of them. I chose to…read morepay $150 more compared to the other two companies because I trusted they wouldn't let me down. I didn't mind paying extra out of pocket for my birthday because I wanted everything to go smoothly. I knew that if I went with the cheaper options, I might regret it. Yolanda was great and clearly knows how to make sales. She followed up regularly to ensure my reservation was locked in. I booked a party bus for 25 people for $900 for five hours. Initially, she quoted $750 for four hours, but I added an additional hour because we were traveling far. I even took the time to visit and inspect the bus to ensure it was what I wanted, as it was the last available bus for Saturday, 9/21. I booked with 1st Class Limousine because, as mentioned, I didn't want to be let down. I specifically requested for the party bus to arrive at 6 p.m. at the pickup location. However, Yolanda called me at 5:47 p.m. to inform me that the party bus I had reserved was experiencing mechanical issues. She then offered me either a Sprinter van or a limousine, neither of which matched what I had originally booked. I chose the limousine, since I had to decide quick and had reservations at 7pm in Clermont . When the limousine arrived, it was noticeably older, with worn leather seats. The limited amount of drinks and ice provided was far from sufficient for my party, which was very unprofessional. We couldn't even chill our drinks properly due to the lack of ice, despite being told that ice, water, and soda would be provided. We ended up waiting at our destination for four hours, as we had to wait longer than planned for the replacement bus I had originally reserved. They offered another bus, but it wasn't what I requested, further impacting our experience. While I understand that mechanical issues are out of the company's control and that safety comes first, I was disappointed that no additional free hour or discount was offered to compensate for the inconvenience. I later found out that the Escalade limousine was $175 per hour, not $187.50, which is what I paid for the party bus. While we did eventually get the bus I reserved, we had already waited four hours, and by that time, my guests were fed up. To make matters worse, I had purchased large 40-inch number balloons to decorate the bus, which went unused since the bus wasn't there to pick us up. The time and money I spent on those balloons, as well as the overall inconvenience, were frustrating, especially since no discount was offered even though the limo was a lower-priced vehicle & I'm sure the party bus they were offering was small which meant lower price too. The driver, Juan, was excellent and provided great service, but the last-minute changes and the four-hour wait left my guests frustrated, and the entire experience was incredibly stressful. Unfortunately, Yolanda did nothing to improve the situation. Yes, I was given 1hr free because I demanded the hour. I chose this company based on its strong reviews, but my experience did not live up to those expectations. I will not be recommending this business to anyone. I hope this was a learning experience for the company to check their buses daily and to offer some type of compensation when delivering bad news.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrives clean, everything was functioning and very comfortable to ride in!

Ryan, with 5 star, was very efficient. He called in a timely manner and submitted a written…read morecontract. Lastly, he was very friendly and concerned with our physical needs. My husband needs a wheelchair right now and he made a note to bring steps so he could get into the vehicle. I was very impressed with his thoroughness.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

I was looking for a party bus for my staff to go to Daytrip LA for their season finale, and…read moreBOY--couldn't be happier with this company! From start to finish, Mike's genuine care for hospitality and customer service was absolutely felt. He made the entire process so easy and was always available to answer any questions or concerns I had before booking. That kind of communication and attentiveness really stood out to me! But the day of transportation was truly the cherry on top! Our driver, John, was the absolute sweetest and made sure we had the best, top-notch experience possible. He kept the AC CRANKING and the bus bumpin' and jumpin' the entire time! I'm still not sure if some of those bumps were John making the ride extra fun for us or just the streets of LA, but either way, my staff and I were laughing the whole way! Between the unbeatable pricing, trustworthy and friendly staff, FUN drivers, and seriously top-notch customer service, I genuinely don't think we could have asked for a better experience. Genesis Limo absolutely delivered, and I will 100% be using them again for our future events. Thank you, Mike and John, for making our day so much more fun and memorable! You guys were AMAZING!

I called 10 companies looking for a party bus. We went with Genesis for our company outing to Del…read moreMar Racetrack for the day. Best prices and reviews. Genesis was awesome. They were on time. Clean. We were very comfortable. AC worked perfectly. Fabulous driver with a great personality. We will be using them again.

I was calling around in search of transportation services the day before prom, Dennis went above…read moreand beyond to offer solutions with great respect to the group's budget. Sincerely appreciate the top tier service. Highly-recommend Black Tie. Responsive and incredibly professional.

I booked two airport transfers using the online quote and booking tool…read more I received immediate confirmation emails for both bookings. The next morning I reached out via text and then email to add a stop -- not only was there NO response- when I got to my arrival airport there was NO messages from Black Tie and no waiting transport. I called them and they said in their system they were "requests" and they were NOT going to send anyone. See "confirmation of booking" emails attached -- these said they were both confirmed. They refused to do anything -- not even send a formally denial or cancellation to document that they no showed. If you want to actually have them show up and get to your destination, book anyone but Black Tie.

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was super friendly & kind!! He picked us up at the Westin Anaheim & dropped us off at…read moreDisneyland! Highly recommend, super luxurious car too! 10/10!

The entire experience was professional from start to finish. Terrance was extremely profession and…read morekind. He represented your business with dignity. I enjoyed the ride and the chat and tips about the city.

Chris was on time very helpful Great conversation…read more Hope to see him on another trip Very helpful with my luggage