American Telegram

3.2 (9 reviews)

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Open • 8:00 am - 12:00 AM (Next day)

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American Telegram - The Telegram Company rated A+ Better Business Bureau Authorized by the FCC in America - Post Offices Near Me - Encinitas, California

American Telegram - American Telegram for Contract Cancellations - Post Offices Near Me - Encinitas, California

American Telegram - Post Offices Near Me - Encinitas, California

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J D.

6 months ago

This company is a FRAUD, SCAM. They promised next day personal hand delivery from 4-8 p.m. with proof of delivery, Charged me $100, which was a double overcharge. Roger, a federal employee, as he claimed promised that the hand delivery would be done by Fed- Ex which I discovered was a lie. American Telegram is not affiliated with Fed Ex. The telegram was not delivered the next day and I did not receive any proof of delivery the second day. Canceled my credit card for protection. Roger is rude, unprofessional and a liar. read more

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Marian M.

We are surprised and disappointed that you could not work this…

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Rita T.

10 months ago

Be sure to read the website thoroughly. I expected to pay $19.95 for a telegram. I was charged $67.50.

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Marian M.

Thanks for taking the time to leave feedback, and I’m glad your…

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Amy M.

2 years ago

Roger is amazing! I went to Vegas on an Anniversary trip and hastily, like many, signed on to a timeshare. After spending an evening reviewing what I had gotten myself into, I decided to cancel the timeshare. The timeshare agreement did not provide the Developer address, it just said I had five days to cancel by either delivering a letter in person, via telegram, or certified letter to the developer. After 4 days of trying to reach out to the timeshare customer service and the ever so nice salesperson that roped me into the timeshare, I was welcomed with him hanging up in my face and telling me to get a lawyer. At this point I had one day to get out of this timeshare. I finally found the address in the contract but the "developer's" address was in Florida. I live in California, so I had no way to get a certified letter there before the expiration for my cancellation and no way to hand deliver it. The next option was a telegram. After reading some of the reviews for American Telegram I was leery, but decided to take a chance based on the good reviews I read. What I didn't know is that Roger had the address for the time share company already. He assured me that my contract would be cancelled. He assured me that the date and time I called American Telegram was the legal date of me submitting cancellation. Roger assured me that he had sent the cancellation letter to the Vegas and Florida locations via fax and that it would also be hand delivered to the Florida office. Roger contacted me the day after the expiration date that I was supposed to cancel to let me know the letter had been delivered by FedEx to the address in Florida, so again, I felt leery and honestly based on the reviews, thought I had been scammed. I thought the date they delivered the letter was past the expiration per the contract so the timeshare would not accept it. Again, Roger assured me the date I called him was the legal cancellation date and the timeshare place had to accept that date. I didn't quite believe it until five days later I received a refund from the deposit I gave the timeshare in my bank account, and a few days later a letter stating my contract for the purchase of the timeshare unit had been cancelled. I am so grateful to Roger and American Telegram. Thank you so much, your calmness, Roger and reassurance was amazing. And you saved me from being trapped in a horrible situation for the rest of my life or paying thousands of dollars to try and get out of the contract. I am so glad I took the chance to use American Telegram, they are not a scam as some suggested!! read more

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Marian M.

We appreciate your feedback. We had one customer decades ago that…

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Chris C.

3 years ago

This entire company is a scam. Telegrams are meant to be hand-delivered to the recipient. That's the whole point. Instead, this company was simply send an email to the recipient and ask the recipient if they got the email and use that is documentation that the message was sent. They charge a crazy amount of money for an email that you can do yourself. SAVE YOUR MONEY read more

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Marian M.

Dear Mr. Ruddeforth,…

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Fiona G.

102

3 years ago

Roger is the best! He is so kind, patient, knowledgeable, and helpful. He follows through and makes sure I'm happy. I'm very impressed about the service. Highly recommend this business! read more

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Marian M.

Thanks so much Fiona. We love that you received excellent Customer…

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William R.

9 years ago

This company is a scam. They took my money and only sent a fax. $130 wasted. How is that a "telegram"? I paid extra for a proof of delivery that I never got too. THEN, I find out they processed my credit card as a money transfer so now I'm fighting with them to get extra fees removed since my card charges extra for that. I sent a telegram I didn't transfer money! If you call customer service either no one answers or you get some wacky guy that interrupts you every time you try to talk and wants to argue. Its always the same 2 people answering the phone no matter when you call. Check the internet well, many people have had trouble with this company. I was stupid and didn't do a search first. read more

Business owner information

Marian M.

This complaint is from years ago, however I will take the time to…

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Kim S.

8 years ago

We signed up for an Educational Workshop Class and soon afterwards found that is was a scam. Instead of Education you paid for 3 day Workshops for more sales pitches for more workshops costing more money each time increasing in price drastically 6 times the original price. As soon as we realized that is was a scam we pulled out the paperwork for Cancellation. Much to our surprise we could only cancel by Telegram or somehow Hand Delivery. We are in Arizona and the company location was in Florida). First thought was overnight mail, fax is not allowed. We wanted to be sure to follow their guidelines of cancellation as this company made it difficult intentionally. A way to keep you hooked I would say. A flash went through my head of the Pony Express during the Old West. I have to admit it did bring a bit of laughter I mean Telegram? My point (information was that we had a right of rescission 3 days to cancel). I continued to search the web and found American Telegram. I was really surprised. The best thing I can say is they KNEW their information, they were very professional and personal. They previously canceled the same contract with a few other folks. We called them. Rodger answered the phone and all of our questions! He was great! (Thank you Rodger). We set up and sent a telegram and felt so relieved that American Telegram existed. Rodger walked us through the process and we could not have been happier. I would highly recommend to anyone that sending a telegram is still a great way to go. Hand delivered, date stamped (recognized by FCC and Courts). Most of all for us "Piece of mind". If you need to find someone or wish a happy birthday, death, other great grams as well, I heard of a proposal (Cool), sending notifications when you have run out of options or because it is unique and historical. I highly recommend American Telegram for many reasons. They are an A+ Fortune 500 Company. Mostly they cared and they did a fantastic job in getting our issue resolved. Thank you again American Telegram! I will pay if forward and recommend you always when the situation arises . American Telegram® is the only company in America with a Common Carrier 214 Authorization from the Federal Communications Commission, in business for decades and decades with an A+ Rating from the Better Business Bureau and other regulatory agencies providing Hand, Mailed, Faxed, Phoned and Emailed Telegrams both here in America and Worldwide through their Telegraphic Network. read more

Business owner information

Marian M.

Thanks Kim. You sound like a walking ad for us! I especially love…

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S M B.

8 years ago

This company provided a service that saved me from predatory lender. I needed to cancel a contract within the "cooling off" period per the instructions from a company that had offered to help me save my house. House was going to auction within days and I was overwhelmed. At the last hour, my funds came through and I was able to deal directly with my mortgage company. I did not need the services of this predatory lender at all. It stated in my agreement that I either had to drive directly to theiroffices with a hand delivered letter( 200 miles away,not possible or reasonable) OR send a TELEGRAM to cancel agreement. I had mere hours to do so. I had no idea that there was such a thing as a telegram to cancel an agreement. I thought telegrams were old news and in the past,used for greetings only,etc. I found American Telegram online and called over the phone. Terri was the agent that I spoke with. So friendly, so helpful. Totally professional,she reassured me that this process is valid and that I would be able to cancel as I was within the terms of cancel time frame. Within minutes, she had a document ready for sending and she walked me through the entire process, she handled everything for me so efficiently. Totally relieved and satisfied with their service. Without them I would have been stuck in a contract that could have cost me my house and the equity in it. This was Thursday evening. Today Roger from American Telegram called me to update me regarding the document, he followed up with the business in question. He informed them that by law they were supposed to respond to telegram and let them know that legally I was covered on my end. With all of the pressure that I have been facing, I totally appreciate the professionalism that both Terri and Roger exhibited towards me in my time of need. Bottom Line, American Telegram helped me tremendously. Without them, I would have been stuck in an agreement with a company that was not acting in my best interest. The last thing I needed was to be bound to a contract that was essentially setting me up to lose my house. I am very grateful for the services of American Telegram for saving me time money and stress. M.B. read more

Business owner information

Marian M.

It is so rewarding that we really made a difference for you. That's…

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Rhonda 5.

6 years ago

I worked with Roger. He was so helpful and understanding of my situation. I needed to cancel a contract by midnight on a holiday and he was able to get the job done. I am Very impressed with this company! Thank you read more

Business owner information

Marian M.

Thank you Rhonda. I'm glad you had a great experience with Roger. We…

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More info about American Telegram

1470 Encinitas Blvd
Ste 181
Encinitas, CA 92024
Directions
(800) 329-2974
Call Now
Visit Website
http://americantelegram.com

Hours

What time does American Telegram open?

American Telegram opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does American Telegram close?

American Telegram closes at 12:00 AM (Next day) on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 8:00 AM - 12:00 AM (Next day)

From the Business

Specialties

It's amazing how grateful most customers are for the good service we provide. We handle the standard Birthday, Wedding, Funeral Telegram, but we are also handling Contract Cancellations, which customers find are extremely helpful especially when the vendor is not answering their phones or returning calls. As an FCC Authorized Telegram Company, we time and date stamp every order. Legally, the contract is cancelled once they file with us. We keep the info on file. Telegrams hold up as a legal document in a court of law. I have seen staff members go above and beyond to help a customer. And the number of thank you emails we receive clearly reflects that. We are reachable by phone from 8am - Midnight 7 days a week with live operators for sending Telegrams. Customers tell us they enjoy being able to talk with us directly. Corporate Accounts say they enjoy the ability to send us an excel spread sheet and know that their message as a Postalgram is on it's way, same day. Feel free to find us on the web for Telegrams at all hours!

History

Established in 1989.

As their top agent west of the Mississippi, American Telegram went into competition with Western Union. And when Western Union stopped their Telegram business, many of their customers turned to American Telegram to continue sending timely, urgent messages. We have Corporate Accounts that have been with us for decades. We pride ourselves in getting messages delivered. After a half million customers being serviced, we do understand that the 2 or 3 complaints in all those years, are to be expected. We still would prefer that every customer comes away with a great experience. That being said, American Telegram is rated with a AAA rating from Business Consumer Alliance as of 5/8/2018. That's THIS year!

Meet the Business Owner: Marian M.

CEO and Founder of this great network of agents and delivery vendors, I am personally proud and pleased at the quality service we provide to customers. Prior to creating American Telegram, we had a string of Western Union stores. Since going into business (late 80's/early 90's), we have provided a special level of care that we felt and still feel is not available in the marketplace. We are Americans located in America (not pretending to be) and while some staff had been with us for more than a decade, we are proud that we survived the recession and are still priding ourselves in the work we do and the difference we make in the communication field.

Ask the Community - American Telegram

Do they hand deliver an actual old school telegram?

Many of our customers like our old fashioned Yellow Telegram paper and their message is like this: Happy Birthday -STOP- Are you really turning 30? -STOP- You don't look a day over 29 and a half. -STOP- Now it's Your turn to say .... -STOP- lol

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What Federal licensure does American Telegram have?.. What is American Telegrams communications…

The FCC Authorization sits on the Landing Page of our Website. Click on it and it will take you directly to the FCC. Regarding how we transmit messages, please take a look at our website. Not only do we transmit, but we do intense follow up to make… Read more

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5.0 C.

3 years ago

I am so glad I contacted American Telegram to send a telegram to a financial institution to have a $100K contract cancelled. Long story as short as possible that is. My wife had been pressured to sign loan documents for a home solar electric system. Upon further investigation and research we found the solar company was less than reputable. I then contacted American Telegram on line and had them send a same day hand delivered telegram to the financial institution to cancel the contract. The process was very easy and super quick. I requested the telegram before they opened and it was delivered at 9:08 am and the financial institution cancelled the contract 2 hours later. I cannot express my thanks enough! If you should ever need a contract cancelled by telegram or just want to send a telegram to a friend or family member American Telegram is the way to go. Not only did they handle my request expeditiously they also were very professional and communicated everything via email. Thank you so much American Telegram! If I could leave 10 stars I would! Jason in Texas read more

Kathleen M.

8 years ago

We recently sent a telegram via American Telegram to a relative in the burn unit of a San Francisco hospital that was to be delivered on a Tuesday. When speaking with the relative early that evening it was clear he had not received the telegram. We then contacted American Telegram to determine the status and were told it had been delivered that morning. Unknown to us, our relative had been moved to a new ward and it appeared the hospital had not made the delivery. We were contacted again by American Telegram to let us know they had made a second delivery, at no charge, at 9:30 Tuesday evening, providing us with the name of the nurse that signed for the telegram. The staff at American Telegram went above and beyond all expectations. They were quick to respond, courteous and happy to assist with delivery of a telegram that would make such a difference to someone in need. Their customer service was so exceptional we find ourselves wanting to send another telegram! read more

Vera J.

8 months ago

I have only extremely positive things to say about our American Telegram experience. We had entered into a purchase and loan agreement for a home improvement project and were already encountering difficulties with the loan company. With only three hours left before midnight of our three day grace period, sending a legally binding telegram cancelling the contract was our only viable option. We found the American Telegram website, which advertised that it had live operators available till midnight. We called and they took it from there. They handled everything perfectly, from issuing the telegram, which was date stamped, to hand delivery of the cancellation notice the next day, to the follow up with us confirming that everything was done in accordance with FTC requirements. The agent was so kind, so calming, and so competent. What price can you put on such assurance? read more

Sheryl J.

9 years ago

Please do not use this company .. they are SCAM ARTISTS. Google for "american telegram review" and check out the invisible blog. You'll see many other people other than myself got ripped off by this fake money grab "service". I wish I would have read all of those reviews before wasting my own money. I'm on a fixed income and every dollar counts for me. I'm so livid I could scream. Basically they charge you over $100 to either send a fax or fedex a letter for you. In my case, I was sending condolence to a loved one's family at a funeral and all they did was fax something to the funeral home. They charged me almost $150. That's all they do. Save your money and just do that yourself! SCAM! read more

A C.

4 years ago

1800Telegram What an excellent experience I have had with American Telegram. After carefully reviewing a contract i had signed I realized this was not the correct choice and decided to cancel the contract. I decided to send a telegram as specified i was able to do and I am so grateful I used American Telegram. They were helpful, professional and thorough. I received my file copy thru email and a call back once a signed document of receipt was received by them. They reassured me the process would be completed and that gave me peace of mind. I would recommend this company to friends and family. read more

Lorna M.

4 years ago

I needed to cancel a contract that was going to be extremely detrimental to me and the only way to do it was by telegram in another state hours away. I searched online to see if you could even still send telegrams in the United States and I found American Telegram. It was so easy to send the telegram and request verification of delivery. The fees are very reasonable for the services you get. I got a call and notice of signature received upon delivery and it was scheduled for next day but delivered on the same day I ordered it. Great service. They are a lifesaver. read more

Mike K.

1 year ago

Roger is amazing. He is consummate professional that patiently took the time to explain the process to me and confirm all the information was accurate. He then executed the telegram for a cancelled contract and it was all done immediately. I'm extremely satisfied with this service. I confirmed that contract was indeed cancelled the next day, and I also received legitimate email receipts of the telegram with time and date stamps as proof. I highly recommend this service. They are legit. Thank you, Roger and thank you American Telegram! read more

Bentley H.

3 years ago

I made a rush bad decision and upon reading the fine print discovered I had to send a telegram. Another red flag right? Let's make it harder for the client to reject our service? Thankful that I found this company on a Sunday and they sent it right away and my application was withdrawn immediately. Great service from the convenience of your home if needed. Email right after they executed for my records and a phone call verifying the company received for and signed for the telegram so I am extracted from my poor decision. read more

Mary O.

1 year ago

This is the best experience I have ever had when trying to cancel a contract. As I had never done this before I was at a complete loss aswhat to do. My agent Roger was amazing. Exlpaining everything in great detail. Within ten minutes I had the contract canceled an official notice on who signed for the telegram and I was good to go. If that was not enough Roger called the next day to make sure all was well. This is the only way to go for peace of mind. Can't say enough about this company! Mary O read more

Cody K.

3 years ago

Needed to cancel a contract so used American Telegram services. Everything was great - I requested a file copy and a signature on delivery. Shortly after I received an email with the file copy pdf, and once it was delivered I received both a notification that it was delivered as well as a scanned document of the signature page. The customer service via email is responsive and provided me with answers to my inquiry. Definitely recommend when you need a timestamp and dated proof of service. read more

Mizue C.

8 years ago

This organization provides a great international service. My brother-in-law in Japan passed away suddenly yesterday. With great patience, skill, and compassion, Roger helped me send a formal telegram to my family in Japan to be read at the funeral, and they received my condolences within a matter of hours. I truly appreciate the outstanding customer service. What a wonderful experience with American Telegram! read more

Ron L.

9 months ago

We ran into problems with the cost of windows for our home. $500+ month for 150 months. On retirement, could not afford! Had a time limit to cancel. So I contacted American Telegram, Spoke with Roger, he handled every detail for me, and...done! Thank you Roger! I recommend them to anyone trying to cancel a contract! Bravo to this group! read more

Tallon O.

4 years ago

I had a wonderful experience with American Telegram. They saved me from a contract, I was nearing the cut off of getting out of the contract and I was completely stressed out. I also called to ask about the progress of the delivery. 1-800-TELEGRAM was amazing, helpful, kind and went above and beyond to reassure me. I highly recommend. read more

Peter B.

3 years ago

I canceled a window contract on day two of a three-day cancellation period. I am not sure how it happened, but American Telegram got the window company to sign off on the transaction in like 45 mins. Nuts. In any case, the only downside was I got all the receipts and required signature add ons and the telegram cost 91 dollars. :-( read more

Michael T.

1 year ago

How to Cancel a contact. Call American Telegram and they will walk you through the process of composing your notice and then deliver it, same day when necessary. They can even help find the proper address for certain businesses. This is really useful for transactions that have a recension period. read more

Denice F.

3 years ago

I ordered a telegram to be delivered same day and in less than 2 hours it was hand delivered, and also received a call verifying name of the person who excepted it and time it was delivered. If I ever need to send a telegram again, they will be the only company I'd ever use. read more

Ashley G.

9 years ago

I have used this company a few times and have NEVER had any problems. They have always worked with me on price when money was tight. The telegram's have always been on time and when canceling a contract I loved that they are F.C.C bonded. They have gone above and beyond. read more

Aarren S.

2 years ago

Love them as a telegram service. I had to do two simultaneous contract cancellations and they walked me through that process with the companies in question, it was great service and they answered every email in a timely manner, truly a great group of professionals. read more

Brandy M.

11 months ago

Highly recommended to cancel a contract. Pricey but was able to cancel my contract with lender within a hour on a Sunday. Great communication along the way as these experiences can be extremely stressful with short deadlines to meet. Thank you so much read more

Patricia E.

1 year ago

had to cancel a contract with the Jacuzzi co. I had never done this it had to be by telegram. Also I am over 90yearsold. I called American telegram.A very patient man "Roger" helped me through the process. It was easy and successful . Pat read more

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American Telegram - postoffices - Updated May 2026

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