I have been going to QT Optometry for about three years and love it! The doctor is competent, funny…read moreand attentive. Excellent selection of frames. Highly recommend!

Finally found a good optometrist! When we moved to Folsom, I had a hard time finding an optometrist…read morethat was thorough and kind. Thanks to yelp, I was able to find this one! This place is located in the same complex as Safeway. With that said there's plenty of parking in the area. When you first walk in, you will find a variety of different types of glasses/ sunglasses. The receptionist is located right in the middle and can easily be found. The office has a quirky personality with Pokémon, decorations found throughout! The receptionist was kind and was able to help me get checked in right away. Most importantly, the optometrist was awesome! He was very thorough in his exam which I had a hard time finding locally. He even has a good sense of humor. Overall, if you're looking for a great optometrist, you found the right one! Bonus, they even take VSP!

I actually love this eye doctor. The location moved from the previous office I was visiting but the…read moreservice is the same. I made an appointment for a checkup and the doctor wasted no time. I was in and out in about 15 mins. I was even giving a free pair of contacts. Would def recommend this place to anyone looking for a eye dr. The receptionist was extremely nice and helpful as well.

Not sure what happened with the other reviewer, as I've been going to Dr. White for years, and…read moreeveryone, including new staff have been helpful and courteous without exception.

I woke up one morning with slight redness in my eye, thought what the heck let me try to put my…read morecontacts in. Bloody murder...sharp pain and major light sensitivity. So I figured I had scratched my cornea the night before while trying to take my contacts out after I had fallen asleep watching tv on the couch. Called my insurance for the closest optometrist around me. I called about five on the list, but no one could squeeze me in. Until I reached this office, they had me in within the hour! Turns out my eye was ok, but just oxygen deprived and inflamed. I'm a medical student so I spend more than 8 hrs studying and looking at a computer. For the last 2 years my right eye has constantly felt tired and strained. I had a sensation like my right eye was being pulled down! All the other Drs I had gone to kept telling me everything was fine and they made me feel like it was all in my head. Since Dr. Fong was so knowledgeable and thorough, I decided that I would give her a try. So I made an appointment for my annual exam for my glasses and contacts. She was able to get me in that same week, which was today. She spent 1 hr and 15 min with me on my exam. I have worn glasses since the 4th grade and over the 22 years no optometrist has ever spent that much time with me. She even used certain tests that had never been used during my previous exams with other Drs. I was so happy to leave there with my new prescription. Dr.Fong was very patient, she truly cared and listened. She actually believed what I was describing to her was really happening. She was very detail oriented and thorough that I know for sure we figured out my correct prescription!! I definitely recommend her.

Dr. Tina Fong has been my eye doctor since I was prob 12 or 13. Their office gal, Paulette I just…read morelove her. She's awesome. I love getting to chat with her when we go in. Dr. Fong (and her brother, Dr. Huey) is awesome and always has been professional, thorough, and great to my family and myself. I have never thought of ever going to any other eye doctor!!!! I would recommend her office to anyone!!!

Initially, I was quite satisfied with their professionalism and knowledge. However, over time I…read morehave experienced a lot of issues with a pair of Coach readers that were custom-made for me. I have asked them to replace a screw that continues to fall out, so they replaced the pair of glasses. This issue continues to happen even with the new pair. I am not satisfied at all. I should probably write this even lower than I did, however, my very first initial visit with them was superior. I truly hope that they get this issue rectified, or I will never return to them again. It has been the utmost waste of time.

I miss when this was actually Ms. Swans office. I had an appt today at 9a and got called 30 minutes…read morebefore to cancel even though I had took the day off for appts and it's hard for me to take days off work. Very very unprofessional.

I'm torn about this review. Dr. Scheffel is a nice Dr. and, while super chatty, did a great job…read moreduring my fairly last minute appointment due to a very strange ocular migraine. I wish I could give more stars for him alone. The extremely disappointment and downside to this Dr.'s office is the poor excuse for an office assistant. She's awful for a lack of a better word. She's rude, curt, and unprofessional. All while I'm being kind and respectful. She also took my medical information to submit a claim in hopes my insurance would cover my out of pocket expense for the exam, and that claim NEVER got submitted. So thank you, for wasting my time and for lying to me. I will not be back again. Ever.

Came in when it was busy and still managed to pick up my glasses within 15 minutes. Staff is…read morefriendly and Dr. Scheffiel is awesome. There are some pretty negative reviews here that discouraged me from trying this place, but I was there Saturday for an appointment, picked up my glasses the following weekend, and had a great experience. Do not be fooled by these other reviewers who have a chip on their shoulder

Zoe was a great pleasure to meet and work with. She ably verified and explained my insurance…read morecoverage. She also helped with my selection of glasses frames, including shape and color. I recommend anyone needing vision care to stop here!

Best customer service I have ever had. Zoe and Marcus were extremely helpful and very patient. They…read morewanted to make sure my new glasses and even finding new parts for old pair fit just right. Something that is rare in today's times. I will be back for sure. Highly recommend.

I went in without an appointment to see if they could repair my frames. In 20 minutes I left with…read moretwo frames repaired with courtesy and smiles, and no charge! Very competent. I will certainly go to them when I need new glasses. Thank you.

If I could give this place a negative 10, I would. I've been…read morea patient at Eye Designs Optometry for at least 30 years, and I've never had any issues with the ophthalmologists--the eye exams have always been thorough and professional. Unfortunately, the front office service has gone downhill over the past few years. Because of pricing and the declining service, I stopped purchasing my glasses there. However, after my most recent annual eye exam last month, I decided to give them another try. That turned out to be a mistake. The technician who helped me choose frames didn't listen to what I was looking for and instead kept pushing her personal preferences--mainly designer brands like Gucci and Tom Ford. I clearly explained what I wanted, but she ignored it. I eventually found a frame myself, but the overall experience was so uncomfortable that I left before completing the order. A few days later, I returned and asked for a different technician. I completed my purchase and paid over $500 for my glasses. After waiting about 2 1/2 weeks, I received a notification that they were ready for pickup. When I got there, I discovered the glasses were missing a nose pad that I had specifically requested and paid extra for. When I brought this up, instead of an apology, I was asked, "Let me check if you paid for it." It was clearly on the order and already paid. I was then told to wait for a manager to call me when she returned to work. No one called. I had to follow up myself the next day, and when I finally spoke with the manager, I was given the runaround with no real resolution or accountability. After many years as a loyal patient, this is incredibly disappointing. The lack of customer service, poor communication, and dismissive attitude are unacceptable. I will not be returning. I sincerely hope Dr. Murphy is made aware of how the front office is treating long-time patients.

I've been going to Oak tree since it was named Swan and I've always had a great experience. At my…read morerecent apt the woman helping me find new frames went above and beyond. She helped me find a great pair that I'm super excited about. They that were both funShe was very knowledgeable in all of the frames She has a keen eye for shape and color! I highly recommend Oak Tree! You can also book online which is sweet! I highly recommended Oak Tree Optometry.

My first appointment at Oak Tree Optometry was July 31, and honestly, it was just meh. There was…read morealready a misunderstanding with the front office, followed by an upsell. Even with my insurance--and after bringing my own frame for one pair--I paid more than $800 for two pairs of lenses and the recommended upgrades. So I was appalled when I had to return one pair because the lenses had large, circular, hideous purple reflections from the coating. When I returned them around August 24, the technician told me that because of my insurance, a lower-level coating had been used. Excuse me? Oak Tree upsold me on the coating and took more than $800 from me, then blamed my insurance for the poor-quality product. If the coating was going to be lower quality, that should have been disclosed before I paid for the upgrade. It is now September 14, and I have received no update about my glasses. I also paid approximately $300 for additional eye testing that I initially understood would cost around $40, but I have received no follow-up call or explanation of the results. Between the poor communication, unclear pricing, hideous lenses, and the way the technician handled my concerns, I am completely disappointed. At this point, I would prefer a refund and to take my business elsewhere.

Linda Was very nice polite and made my day. Highly…read morerecommended and ask for her. She had my glasses ready for me as soon as I walked through the door..

I've been going to this location for a few years now and always have been amazed by the service…read more The staff is so friendly and knowledgeable Shoutout to Trenady, Mark, and Nicole for amazing service! This time I got the transitions on my clear pair and I love them! Quick turn around time too! Thank you to all the staff I will forever be coming back!

They feel like a well-kept secret, being located in the sadly emptying Sunrise Mall…read more Everything was top notch: Affordable eye exam, helpful and communicative staff, and they just happened to have one pair of my desired type: drill-mounted, frameless glasses, which are not that easy to find. This one frame was in my favorite color, very minimalistic like I wanted, and with their fabulous lenses. This is why I don't shop for glasses online: the online outfits don't offer the super duper lenses that JC Penney offer, not only nonreflective and extra thin but an additional improvement that they used to call High Definition (I was a customer of their Santa Rosa outfit previously). Strangely, these lenses hardly even get dirty. I found out that JC Penney Optical is NOT owned by the huge conglomerate Luxottica, which is a huge reason glasses got so expensive. I ended up paying $200 less than I have paid for my glasses in years past! The staff did an expert fitting when the glasses arrived, and I no longer have to push them up my nose.

I tried to go this place on Sunday to redeem my Groupon for prescription glasses/sunglasses and…read morethey were closed which was annoying but I was like ok, I guess I misread when I looked up the store a few weeks ago, ago so whatever I guess I will just go on Monday after work.I however looked up the hours online and it said they were open on Sunday from 12-6 which means either their website hasn't been updated in forever or something else. So I got there Monday after work around 5:30-5:40 and there were already two people being helped and another person came in after me. I already had my glasses picked out and when it was my turn I talked to some young girl and she told me she didn't know how to run a Groupon for the system and she would have her manager call me. First of all there is something shady about the fact that she first asked me if I had prescription with me and then told me she didn't know how to do it. I've used Groupon at a variety of locations and from what I've noticed all they have to do is redeem the code which doesn't seem that hard to me. The only other issue I've had with Groupon is trying to redeem one at a business that actually closed. I feel like it was close to closing time and she didn't want to take the effort to figure it out which annoys me because it's not like I wanted to come into this place after work but they weren't open on Sunday. I also looked at the Groupon website and it showed that 83% people of 3824 recommended it, and there are only 4 locations you can use it at? So none of the people came to the one located in Sunrise mall? I mean I know it it's not that great of a mall but I can't be the first one that tried to redeem it there. I mean don't put a groupon out if you don't want to deal with it (yeah, I know it's corporate but still you would think a BUSINESS would be better organized) I'm getting really tired of these young kids who feel entitled to a job but not to work. I mean I know you are doing a job that someone else doesn't want to do, but you still have to do it. It makes me actually can't wait for the day when I don't have to deal with shoddy customer service and we have machines take our orders because at least they will do what they are supposed to do. And if she really didn't know and she was new, why was she the only one there? You would think that they would at least leave someone alone only if they knew what they were doing, but I guess not. Also while I was waiting I was looking at their other discount signs and it had so many requirements to be able to use it, it was ridiculous (can't use it with insurance, other discounts, etc), you're better off just going to Costco for anything you need.