I recently got some new glasses after 10 years. From the very beginning, Dr. Ng, was very…read moretransparent! He told me what was really wrong with my vision and made every effort to make sure I was seeing clearer than before. After my exam, we sat down to pick out styles and he hit the nail right on the head. I showed him some Ray Ban glasses similar to the one I was using and he got me a collection that was so hard to choose from because they were all SOOOOOOO GOOD!!!! As an interior designer this caught me off guard, in a good way, because I didn't expect to be shown so many great options. We ended up with some Calvin Klein glasses, with gold trim and tortoise accents. Some really nice set of glasses. Although he hooked up with transitions, blue light blocking, and anti glare properties, I was having issued with seeing color accurately. As an Interior designer seeing materials in true color is very important! So, I reached out again to see what we can do and he was able to resolve the issue within 30 minutes. I am now waiting to pick up my glasses this coming Monday! Dr. Ng, is not only very observant and a problem solver, he is kind, accommodating, but most of the most honest and down to earth Dr. I have had. I would totally refer him and his optometry to anyone! Thank you Dr. Ng for giving me back a clear picture of the world!!!

Everyone here is so nice and I really liked Dr. Ng. He was very thorough and answered all my…read morequestions and told me so much about my eyes and my different options for lenses. I really appreciate all the time and care that was taken for my exam. Highly recommend!

Zoe was a great pleasure to meet and work with. She ably verified and explained my insurance…read morecoverage. She also helped with my selection of glasses frames, including shape and color. I recommend anyone needing vision care to stop here!

Best customer service I have ever had. Zoe and Marcus were extremely helpful and very patient. They…read morewanted to make sure my new glasses and even finding new parts for old pair fit just right. Something that is rare in today's times. I will be back for sure. Highly recommend.

I woke up one morning with slight redness in my eye, thought what the heck let me try to put my…read morecontacts in. Bloody murder...sharp pain and major light sensitivity. So I figured I had scratched my cornea the night before while trying to take my contacts out after I had fallen asleep watching tv on the couch. Called my insurance for the closest optometrist around me. I called about five on the list, but no one could squeeze me in. Until I reached this office, they had me in within the hour! Turns out my eye was ok, but just oxygen deprived and inflamed. I'm a medical student so I spend more than 8 hrs studying and looking at a computer. For the last 2 years my right eye has constantly felt tired and strained. I had a sensation like my right eye was being pulled down! All the other Drs I had gone to kept telling me everything was fine and they made me feel like it was all in my head. Since Dr. Fong was so knowledgeable and thorough, I decided that I would give her a try. So I made an appointment for my annual exam for my glasses and contacts. She was able to get me in that same week, which was today. She spent 1 hr and 15 min with me on my exam. I have worn glasses since the 4th grade and over the 22 years no optometrist has ever spent that much time with me. She even used certain tests that had never been used during my previous exams with other Drs. I was so happy to leave there with my new prescription. Dr.Fong was very patient, she truly cared and listened. She actually believed what I was describing to her was really happening. She was very detail oriented and thorough that I know for sure we figured out my correct prescription!! I definitely recommend her.

Dr. Tina Fong has been my eye doctor since I was prob 12 or 13. Their office gal, Paulette I just…read morelove her. She's awesome. I love getting to chat with her when we go in. Dr. Fong (and her brother, Dr. Huey) is awesome and always has been professional, thorough, and great to my family and myself. I have never thought of ever going to any other eye doctor!!!! I would recommend her office to anyone!!!

I went about a month ago to get an exam and glasses and had an absolutely phenomenal time. Everyone…read morewas great and friendly. It was a fantastic experience and will go back here anytime I need to get more glasses. By far my favorite interactions was with Dani, she had such an eye for what glasses would work for me and her straight forward opinions. I never thought I'd go for the style of glasses I did but I've gotten compliments and they're awesome. 100% would go back to Dani for more glasses.

Everything was fine.. until picking the frames. The lady who assisted me here hardly let me have…read moreany say in what frames would work with my prescription, granted it is a strong one but she immediately said no to the few I did pick (and selected for that exact reason) even though they were thicker frames for the prescription, some were too big, too narrow, too wide, didn't work my face, didn't fit my nose. And I'm a bit more alternative and usually have a black rectangle frame, but she said the best looking ones, the ones that worked with my skin tone, the one that worked with my nose, were the neutral pinkish square frames... after so much consideration, she sold me on them, a brand new look and everything. I had repeatedly asked for blue light filter protection, but still had to call after I left to make sure they had applied this since they never confirmed it with me. Fast forward two weeks and I'm two days away from pick up, I'm ready! I get a call, same person, she can't do the prescription, the lenses and the frames just won't work, they're basically useless. Tells me to come in and we can pick out something else.. at this point though I'm just not coming back. Horrible experience. TLDR; know what you want or they will tell you and still not be able to deliver

Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

Been coming here for a few years now. Always great service, solid selection of glasses. It's a…read morelittle far from where we live but not too bad of a drive; crowded location because it's in a pretty nice shopping/service center.

Linda Was very nice polite and made my day. Highly…read morerecommended and ask for her. She had my glasses ready for me as soon as I walked through the door..

I've been going to this location for a few years now and always have been amazed by the service…read more The staff is so friendly and knowledgeable Shoutout to Trenady, Mark, and Nicole for amazing service! This time I got the transitions on my clear pair and I love them! Quick turn around time too! Thank you to all the staff I will forever be coming back!

Completely double booked. Be prepared to wait. My past and the greatest optometrist Dr. Huey…read moreretired and referred all his clients to him, while I wasn't expecting Dr. Hueys quality( they don't make him like him anymore) I was really disappointed. I'm realistic, I don't expect on time appointments, it's beyond the Dr's control to a certain extent but after 45 minutes waiting a few appointments with the same experience and Dr. Albert's staff attitude I figure with VSP insurance I could be potentially treated better and I was. I left. Miss you Dr. Huey. I think you would be very disappointed in who you referred your clients To. He simply doesn't have the time.

I've been going here since I was a child. Needless to say a long time. This place has always had a…read moregreat selection of frames with reasonable prices. Dr. Mar is hands down the best optometrist. When I moved away for a couple years, his office was deeply missed. When I returned to the area, I came back and it has never disappointed. Friendly staff. Kathy is the sweetest. Dr. Mar listens and works with you to get the best care.

I've had to wear glasses since in elementary school! I've been to many Optometrist offices. And…read morelet me tell you, I truly appreciate how Dr Murphy is so passionate about providing the best care for his patients. The technology used is mind blowing! After receiving care here, I've come to realize how OLD SCHOOL many private offices and even huge retail chains are. "Is one better, two better?" "Here is your prescription"... "Here is an eye drop for that".. "See you next year!". For the longest time, I thought my vision had gotten worse. I was constantly trying to refocus especially on the computer. Come to find out, it was dry eye and my prescription had not changed! MGD!?? Did ANY doctor mention that to me before or ask the questions needed to figure that out?? Nope! I received a Dry Eye Treatment and my world changed. Now I can wear my contacts all day without being blurry or uncomfortable and no more having to blink hard to refocus all the time. They also educated me quite some time ago on the harm light from computers can do to my eyes. "Blue light". Since I stare at a computer all day I have a blue light protector on my glasses. My eyes and head don't feel as achy by the end of the day. Now I'm starting to see all these places promote blue light protection. Sorry people my Doctor was on that first! I also spend about 50 bucks more and get "digital lenses"! The clarity is honestly unbelievable for me being that I have a higher prescription. I'm so impressed with the level of care here compared to ANYWHERE I've been in the last 20+ years and appreciate Eye Designs and Dr. Murphy for changing my life. Forever a patient!

If I could give this place a negative 10, I would. I've been…read morea patient at Eye Designs Optometry for at least 30 years, and I've never had any issues with the ophthalmologists--the eye exams have always been thorough and professional. Unfortunately, the front office service has gone downhill over the past few years. Because of pricing and the declining service, I stopped purchasing my glasses there. However, after my most recent annual eye exam last month, I decided to give them another try. That turned out to be a mistake. The technician who helped me choose frames didn't listen to what I was looking for and instead kept pushing her personal preferences--mainly designer brands like Gucci and Tom Ford. I clearly explained what I wanted, but she ignored it. I eventually found a frame myself, but the overall experience was so uncomfortable that I left before completing the order. A few days later, I returned and asked for a different technician. I completed my purchase and paid over $500 for my glasses. After waiting about 2 1/2 weeks, I received a notification that they were ready for pickup. When I got there, I discovered the glasses were missing a nose pad that I had specifically requested and paid extra for. When I brought this up, instead of an apology, I was asked, "Let me check if you paid for it." It was clearly on the order and already paid. I was then told to wait for a manager to call me when she returned to work. No one called. I had to follow up myself the next day, and when I finally spoke with the manager, I was given the runaround with no real resolution or accountability. After many years as a loyal patient, this is incredibly disappointing. The lack of customer service, poor communication, and dismissive attitude are unacceptable. I will not be returning. I sincerely hope Dr. Murphy is made aware of how the front office is treating long-time patients.

I've been a patient of Roseville Optometry for a few years. Dr. Snow is so nice and considerate…read more Her attention to my vision wellness is second to none. I really appreciate her and her staff. I always look forward to coming back. Highly recommend.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.