Nice staff, good compensation, and they seem to care…read more Sometimes you have to wait but even then it's still like 40/hour so not a bad deal.

Have been here only two times. The first time I waited for 4 hours and got sent home right before…read moredonating due to vein size and I went again and waited another for 4 hours as a new donor again and got sent home AGAIN for medication that was approved the first time no problem. Genuinely fuck this place.

I have a love/hate relationship with this place. I love that they allow hemochromatosis patients to…read moregive blood with a prescription but really do not like how difficult they make donating. 1) I've received scar tissue in my arm from bad needle jabs. 2) Scheduling for therapeutic draws is needlessly complex and the donation must be done during M-F, not on the weekends. 3) The attitude is really odd and off-putting, especially compared to the Red Cross where the people they serve seem to be the focus rather than the employee. 4) They don't allow kids on the premises. Red Cross does. Doctors offices do. As a working parent with few babysitting options, this seems pretty inequitable. I love the idea that the blood I have to get out of my body can be used for donations but Bloodworks NW makes it such an obnoxious experience, I will donate at the Red Cross when I can and have my doctor'a office do the phlebotomy and discard the blood when I can't.

New permanent office location for blood donation in the Beaverton / Hillsboro / Aloha area!…read more Friendly staff and a smooth process overall to help others!

I had the best experience here today! Staff worked together and I enjoyed watching them…read morecommunicate. My phlebotomist did a spectacular job getting me started and finished. The facility was clean, well appointed and maintained. Thanks so much! Micah.

My way of giving back to the community is with blood and platelets. I feel very comfortable with…read morethe care and service at this location. Making appointments is easy and ask what the fun incentives are during that time.

BRING BACK THE WAITING CHAIRS. I work hard all day, and the last thing I wanna do afterwards is…read morestand in line. This makes nothing "faster" or "more efficient"; just more annoying. Dumb idea. Booooooooo! The staff are all beyond PHENOMENAL, by the way. I look forward to seeing them every time I donate. 27 out of 10 toasts. (Give them a raise.)

Just GROSS!…read more Terrible. I would rather go to jail than spend one second in this dirty cesspool. Filthy facilities, checked out/incompetent employees, tedious check-in procedures. For $75.

My visit to CSL Plasma felt less like a plasma donation and more like volunteering to participate…read morein a live experiment titled: "How Long Can a Human Sit in a Chair Before Questioning Reality?" The wait time? Absolutely legendary. I arrived when the sun was up. I left when I had developed a deeper understanding of patience than any meditation retreat could ever teach. I'm pretty sure I watched the entire lifecycle of a houseplant while sitting there. Understaffed doesn't even begin to describe it. It felt like three employees were trying to run an operation built for thirty. Phones ringing, lines backing up, people waiting everywhere, and the few staff members present looked like they were moving in slow motion. Not rushed. Not hustling. Just... gliding through time at a pace that suggested they had nowhere to be for the next decade. Every step took forever. Check-in? Forever. Screening? Forever. Actually getting seated? A saga. I've seen sloths show more urgency crossing a road. The frustrating part isn't even the wait, it's that you can clearly see the bottleneck happening in real time. People stacked up. Staff casually strolling between stations. No sense of urgency. No communication about delays. Just vibes and fluorescent lighting. If you have absolutely nothing else to do for the next several hours and you enjoy watching efficiency take a personal day, this might be your spot. If there were an Olympic event for "Turning 45 Minutes Into an Existential Crisis," this place would take gold, silver, and bronze. The atmosphere? Imagine a DMV that lost its will to live, mixed with fluorescent lighting bright enough to interrogate a superhero. The chairs have the personality of unsalted rice cakes. The energy in the room felt like everyone collectively realized they forgot to move their laundry to the dryer. Customer service? Let's just say I've had more warmth from an automated "Your call is important to us" message. I wasn't greeted , I was processed. I half expected someone to stamp "Fragile: Handle With Mild Indifference" on my forehead. The worst part isn't even the wait -- it's that they know they're bad and do absolutely nothing about it. Every complaint gets the same copy-paste "Sorry you had a bad experience, we're committed to improving" response... and then nothing changes. Same long waits. Same understaffed shifts. Same slow process. At some point it stops being a mistake and starts being the standard. And the paperwork. Oh, the paperwork. I'm fairly certain I signed something that gave them naming rights to my firstborn. By page 47, I was just autographing out of muscle memory. By the end of it all, I walked out feeling like I had just completed a side quest in a video game I didn't agree to start. Would I return? Only if stranded in a desert and the only way home required donating plasma to power a spaceship. One star. And that star is for the parking lot, which at least had clear lines.

07/29: I went in to donate plasma today for the first time. My spouse had gone the day before and…read morethey had accepted a voter's registration form as proof of address. A manager, in fact, was the one who said it was okay, along with a nurse. When I went in today, with the same exact information, they told me that it was not proper documentation. I let them know that my spouse was in yesterday with the voters registration and they let him donate. They said I still couldn't because they won't take the voters registration. I asked even if the manager approved it, and they said no. They just stared at me as I was telling them why I needed to donate, that im disabled and cant work. They made me fell less than, and frustrated. No kindness or empathy at all. This is ridiculous and not okay. I feel discriminated against, as my (male) spouse was approved, but not (female) me. Not right! I hope that this place actually addresses this issue. DO BETTER! 08/10 update: I called the number left below on Aug 2nd and left a message. I called again the next day and a very empathetic person took my call and went above and beyond to take my statement and info and reassured me that this was not okay and that it would be passed to a supervisor and I would get a call back... Well, its been a week and NOTHING! I'm not surprised, as their customer service was awful at the location, they must have got the, "I dont care about customers" attitude from their higher-ups. This place is a joke. They cant even return a call, let alone treat others with a bit of respect! CSL Plasma, you cant do better, can you? 08/11 update: Got the paperwork they specifically said, went into donate at 3pm (they close at 7pm)and was told I couldn't (AGAIN) because they aren't taking new donors today. WTF!?! I understand you're short staffed, AND that's your job! You still have to do it. Or at least update your clients before they waist their time and money trying to get there. Side note, this was the same person that denied me before... DISCRIMINATION? (Scruffy brown hair and beard, I believe his name is Jessie.) So I called the number, again, and their office is closed. ‍ Left a call back number, doubt they will call me back. I'll keep updating.

Pretty messed up they are closing with only 2 weeks notice. I love this place, best phlebotomists…read morein town!

I do not recommend this place. Their quality of care is extremely poor. The staff is unprofessional…read moreand not once hold themselves accountable. A phlebotomist makes an error on the needle stick? The DONOR is the one who is blamed and deferred. When people go back for their screenings, you can hear their conversations from the waiting room, posing a risk to the respective donor's PHI, potentially violating HIPPA. These are just some of many unprofessional episodes witnessed and experienced here. As someone who works in healthcare, I am horrified and disgusted. Unacceptable. I'm surprised they are still in business.

The phlebotomists are always extremely cordial and yet quite professional. One always is made to…read morefeel welcome, and that you're not just "another customer". They make getting your blood work almost a pleasure!

05/08/26 ~ as a rule i post only to applaud excellent customer service, but regarding "LABCORP"…read moreas-follows... 01) i tried by phone for a week to make a simple blood draw appointment with "LABCORP," using their published telephone numbers, but always deflected away by phone robots, ie THERE IS NO PHONE ACCESS TO "LABCORP" in Sherwood Oregon 02) i finally drove from another city and walked into the building itself, and waited for 20+ minutes for the nice desk person FROM ANOTHER COMPANY to find an unpublished "LABCORP" phone number with which to make an appointment (i've been to this same lab ten or twelve times over decades, but now it's owned by a megacorp) 03) i returned to my office spent forty minutes struggling with phone robots to make an appointment a week out at 1045a this morning (fyi to digital folks: "an appointment" is a specific time agreed-to and adhered-to by all parties) 04) arrived 1030a for the 1045a appointment as i didn't want to keep anyone waiting ~ there's no front desk, so paying customers are greeted by a computer and five minutes of computer work even though i'd been there a dozen times under previous ownership 05) from my chair in their "LABCORP" waiting room I counted eight people who were called-in before me AFTER the 1045a appointment time, and five of the eight had arrived there after me, and it's now 1130a 06) i was instructed to "ring a bell under a tv" about this failure, so I did so, twice with no response 07) i called and last-minute canceled my noon neurologist's appointment which was scheduled three months ago ~ i will pay a couple hundred minimum for this neurology cancelation, in addition to another very extended wait time to see the neuro 08) a nice "LABCORP" [human] tech eventually appeared in the waiting room, then disappeared awhile and subsequently returned to deal with me and ultimately drew my blood at 1130a for the 1045a "appointment" 08) my [top-shelf providence insurance] concierge just told me with no ambiguity that "LABCORP" owns a monopoly in Washington County and there are no other labs available to me 09) you've now had a heads-up on this wholly unprofessional nightmare "LABCORP," and best luck I'm hoping your experience is much better 10) just confirming that the tech was visibly frustrated but ultimately completed my three minute blood draw in three minutes with no problems ~ like you and me, this lab tech is also a victim of a giant robot-managed megacorp, and she's simply attempting to do a professional job 11) my all-in time investment in getting a single three minute blood draw is six hours, conservatively