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    American Red Cross

    5.0 (3 reviews)
    Open 1:30 pm - 7:00 PM

    American Red Cross Photos

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    2 months ago

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    People searched for Blood & Plasma Donation Centers 213 times last month within 15 miles of this business.

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    CSL Plasma

    CSL Plasma

    3.7(110 reviews)
    38.4 mi

    Friendly staff, very clean facility. All the snacks!…read more Was very welcoming to new patients. Very smooth process and everyone was able to answer all my questions at every stop.

    My visit to CSL Plasma felt less like a plasma donation and more like volunteering to participate…read morein a live experiment titled: "How Long Can a Human Sit in a Chair Before Questioning Reality?" The wait time? Absolutely legendary. I arrived when the sun was up. I left when I had developed a deeper understanding of patience than any meditation retreat could ever teach. I'm pretty sure I watched the entire lifecycle of a houseplant while sitting there. Understaffed doesn't even begin to describe it. It felt like three employees were trying to run an operation built for thirty. Phones ringing, lines backing up, people waiting everywhere, and the few staff members present looked like they were moving in slow motion. Not rushed. Not hustling. Just... gliding through time at a pace that suggested they had nowhere to be for the next decade. Every step took forever. Check-in? Forever. Screening? Forever. Actually getting seated? A saga. I've seen sloths show more urgency crossing a road. The frustrating part isn't even the wait, it's that you can clearly see the bottleneck happening in real time. People stacked up. Staff casually strolling between stations. No sense of urgency. No communication about delays. Just vibes and fluorescent lighting. If you have absolutely nothing else to do for the next several hours and you enjoy watching efficiency take a personal day, this might be your spot. If there were an Olympic event for "Turning 45 Minutes Into an Existential Crisis," this place would take gold, silver, and bronze. The atmosphere? Imagine a DMV that lost its will to live, mixed with fluorescent lighting bright enough to interrogate a superhero. The chairs have the personality of unsalted rice cakes. The energy in the room felt like everyone collectively realized they forgot to move their laundry to the dryer. Customer service? Let's just say I've had more warmth from an automated "Your call is important to us" message. I wasn't greeted , I was processed. I half expected someone to stamp "Fragile: Handle With Mild Indifference" on my forehead. The worst part isn't even the wait -- it's that they know they're bad and do absolutely nothing about it. Every complaint gets the same copy-paste "Sorry you had a bad experience, we're committed to improving" response... and then nothing changes. Same long waits. Same understaffed shifts. Same slow process. At some point it stops being a mistake and starts being the standard. And the paperwork. Oh, the paperwork. I'm fairly certain I signed something that gave them naming rights to my firstborn. By page 47, I was just autographing out of muscle memory. By the end of it all, I walked out feeling like I had just completed a side quest in a video game I didn't agree to start. Would I return? Only if stranded in a desert and the only way home required donating plasma to power a spaceship. One star. And that star is for the parking lot, which at least had clear lines.

    Photos
    CSL Plasma - Initial injection site, a full week healed.

    Initial injection site, a full week healed.

    CSL Plasma - Front entrance.

    Front entrance.

    CSL Plasma - Two feet. Zero progress. "Just a few minutes" apparently means "go ahead and renew your driver's license while you wait."

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    Two feet. Zero progress. "Just a few minutes" apparently means "go ahead and renew your driver's license while you wait."

    Talecris Plasma Resources - Toilet seat, women's restroom

    Talecris Plasma Resources

    3.4(55 reviews)
    44.4 miHazelwood

    Meant to review this earlier- Donated plasma for the first…read moretime in Wednesday. Went into the clinic around 10am (they are walk in only). I had gone in once before to donate; however because my blood pressure was so low i had to come back and try again. At the front desk is a really nice brown haired guy; and every time i've come up to the desk or something he's been nothing but amazing and kind. the first time i came he helped me w my paperwork and was so friendly. The process went pretty fast for me because i had all my information in the computers already (the v first time i went there was a girl w glasses and short platinum hair; she was so nice and friendly). This most recent time there was a tallish man with red hair pulled back- he was super kind and helpful. He helped me through my physical and all of the other steps- brought me a snack and gatorade so that the donation would go faster as well. I'm really scared of needles (but the prick doesn't hurt). While sitting in the chair i was beginning to get panic attacks; and the guy who had put the needle in was really sweet about checking up on me (i think his name was jeremy). i was only in the chair for about 30 minutes. A girl with faded greenish hair came to help me out- when my needle came out my arm like.... exploded in a gush of blood and she was really helpful about getting me wipes for my clothes and hands.... she could tell i was super cold and shaken up; and tried her best to talk to me and lift my spirits before i left. The people who work here are absolutely the sweetest and made my time here so pleasant. They really make you forget that you're sitting in a clinic for a few hours to get stuck by a needle.

    I do not recommend this place. Their quality of care is extremely poor. The staff is unprofessional…read moreand not once hold themselves accountable. A phlebotomist makes an error on the needle stick? The DONOR is the one who is blamed and deferred. When people go back for their screenings, you can hear their conversations from the waiting room, posing a risk to the respective donor's PHI, potentially violating HIPPA. These are just some of many unprofessional episodes witnessed and experienced here. As someone who works in healthcare, I am horrified and disgusted. Unacceptable. I'm surprised they are still in business.

    Photos
    Talecris Plasma Resources - Toilet seat, women's restroom

    Toilet seat, women's restroom

    Talecris Plasma Resources - Toilet seat, women's restroom

    Toilet seat, women's restroom

    Talecris Plasma Resources

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    Labcorp

    Labcorp

    3.0(3 reviews)
    29.4 mi

    The phlebotomists are always extremely cordial and yet quite professional. One always is made to…read morefeel welcome, and that you're not just "another customer". They make getting your blood work almost a pleasure!

    05/08/26 ~ as a rule i post only to applaud excellent customer service, but regarding "LABCORP"…read moreas-follows... 01) i tried by phone for a week to make a simple blood draw appointment with "LABCORP," using their published telephone numbers, but always deflected away by phone robots, ie THERE IS NO PHONE ACCESS TO "LABCORP" in Sherwood Oregon 02) i finally drove from another city and walked into the building itself, and waited for 20+ minutes for the nice desk person FROM ANOTHER COMPANY to find an unpublished "LABCORP" phone number with which to make an appointment (i've been to this same lab ten or twelve times over decades, but now it's owned by a megacorp) 03) i returned to my office spent forty minutes struggling with phone robots to make an appointment a week out at 1045a this morning (fyi to digital folks: "an appointment" is a specific time agreed-to and adhered-to by all parties) 04) arrived 1030a for the 1045a appointment as i didn't want to keep anyone waiting ~ there's no front desk, so paying customers are greeted by a computer and five minutes of computer work even though i'd been there a dozen times under previous ownership 05) from my chair in their "LABCORP" waiting room I counted eight people who were called-in before me AFTER the 1045a appointment time, and five of the eight had arrived there after me, and it's now 1130a 06) i was instructed to "ring a bell under a tv" about this failure, so I did so, twice with no response 07) i called and last-minute canceled my noon neurologist's appointment which was scheduled three months ago ~ i will pay a couple hundred minimum for this neurology cancelation, in addition to another very extended wait time to see the neuro 08) a nice "LABCORP" [human] tech eventually appeared in the waiting room, then disappeared awhile and subsequently returned to deal with me and ultimately drew my blood at 1130a for the 1045a "appointment" 08) my [top-shelf providence insurance] concierge just told me with no ambiguity that "LABCORP" owns a monopoly in Washington County and there are no other labs available to me 09) you've now had a heads-up on this wholly unprofessional nightmare "LABCORP," and best luck I'm hoping your experience is much better 10) just confirming that the tech was visibly frustrated but ultimately completed my three minute blood draw in three minutes with no problems ~ like you and me, this lab tech is also a victim of a giant robot-managed megacorp, and she's simply attempting to do a professional job 11) my all-in time investment in getting a single three minute blood draw is six hours, conservatively

    American Red Cross - blooddonation - Updated May 2026

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