I have been seeing Dr. Callahan for over 20 years, following a traumatic foot infection that…read morehospitalized me for a week. Since that time I have been treated with respect and courtesy every time I visit or call, and have never had any problems with The Doc or his staff. Moving to N. California for a couple of years I was forced to see a different podiatrist who could not offer the quality of service I received at Santiam Foot Clinic. I was very glad to return to Oregon and reconnect with this office. My wife is also a patient here, and has also received great care. Dr. Callahan always asks me about her during my visits, and is always friendly and caring. He enjoys his job and loves people, and it shows in his behaviour. You can expect to be regaled with a variety of stories while he tends to your digits and I frequently find myself in near hysterics at his tales, but this never detracts from the medical professionalism with which we are treated. Whenever I visit I'm greeted warmly and professionally at the front desk, and when I've had billing questions (which has been rare) they've been handled courteously.

If I could give zero stars, I would. The office manager, April (who also happens to be the doctor's…read morewife), is unbelievably rude, unprofessional, and downright combative. She racially profiled a patient and refused to listen when I tried to explain that, as the administrator of a self-funded Taft-Hartley (union) plan, only certain people have access to my records. Ever heard of PHI or HIPAA? Clearly not--especially given some of your unprofessional responses to negative reviews. To make matters worse, she refused to see the patient despite a valid insurance ID card, falsely claiming it was "expired." It wasn't. The date on the card simply indicated when it was last revised. But rather than admit her mistake, they doubled down and refused service. Absolutely unacceptable. Avoid this place at all costs. If this is how they treat patients before even stepping into the exam room, I can only imagine how careless they are with actual medical care.

Dr. Chagarlamudi is awesome. I have struggled with high blood pressure since I've been 20 years…read moreold. He found the right medicines that worked for my resistant high blood pressure. He has also helped my wife, who had cardiac arrest and was assigned to him at the hospital. He is very personable, knowledgeable and explains things in an understandable way. Five Stars!

Sheer incompetence. I went in for a particular type of scan, and somehow, even though they admitted…read morethat only the name of this scan was on all the paperwork, they put me down for an echo. No mention at all of an echo anywhere; do they not pay attention to the paperwork at all? Of course, their scan person wasn't in, and they couldn't schedule me for it until weeks out, after when I'll be out of town for a while. Zero attempt to squeeze me in due to their error. I would chalk this up to a one-off, but then I remembered that this has happened before! That time I came in and they had no record at all of my appointment on their books. Proper scheduling is the most basic of things for a doctors' office, when people are taking time out of their day to come in. If you value your time, go elsewhere.

I have been going to Grant Long at Powered by Motion for over 15 years. I wouldn't go anywhere…read moreelse. Everyone in this facility is efficient, effective and genuinely cares about you. If you want to get your quality of life back, don't save time by just going to a PT in your own neighborhood, you will be glad you stepped it up a notch by going to Keizer for quality care. What happens to us now, effects us for the rest of our life. Get an excellent PT to do the work and your pain and agony now will get better and not linger on for years to come. Thankyou to everyone at Powered by Motion. Deanna Baird-Scott Salem, Oregon

I tore my ATFL (ankle ligaments) and had to have surgery. I was then referred to Power By Motion…read morefor rehab. After the past six months of attending on and off bi-weekly sessions, I am finally starting to be able to walk again! A simple everyday task that I took for granted in my past that now has taken me over a year to be able to do again! I owe this success in large part to my Physical Therapist Jake! Jake created a specific personalized treatment plan just for me. He keeps our sessions fresh and exciting by always pushing me harder, so I continue to get better and reach my goals. He is extremely knowledgeable and explains why we're doing each exercise and how it relates to my walking goals. He also has a background working with athletes and uses that education to skillfully add-in exercises that are known to help speed up recovery. In addition, he teaches me stretches that help reduce inflammation and decrease my chance of being sore later. Jake starts our sessions out with a targeted massage and the moment I tense up or show pain he backs off that spot, works the area around the spot for a few minutes and then goes back to that painful spot, and it usually no longer hurts. After the massage, we start the workout which varies each time. Powered By Motion is fitted with lots of fancy equipment and I've had the pleasure of getting to play with quite a few! Some of these exciting exercise equipment items include resistance bands, vestibular discs, balance board, foam roller, stretch strap, aerobic step, staircase, stability trainer, weight bars, etc. During our sessions Jake allows me to pick the music - which I love! It makes working out easier when there are good tunes on! During the difficult, but necessary exercises Jake is good at distracting me, so I can keep going. But don't ever forget your count or you're starting over lol! The majority of my appointments have been with Jake; however, I have also worked with Grant a few times. Both therapists are friendly, professional, encouraging, and respectful. Grant also provides an in-depth and enjoyable massage that wakes up your muscles and prepares them for the second half of the session - strengthening. Grant fills the session with several exercises that feel beneficial and geared towards my recovery. In addition, since he's not my main physical therapist he also checks Jake's notes and makes sure to follow the plan he set so we stay on track with my rehab schedule. Stefanie and Miranda are always so friendly and welcoming as you arrive. They quickly check me in and often offer a beverage and snack while I wait. In the lobby area, there is also a Keurig with coffee and coffee condiments, tea, bottled water, crackers, fruit snacks, and more. I have also had the privilege of recently meeting the owner, Roland, at a deliciously catered event at Powered By Motion. He was insightful, kind, and thoughtful. It's nice when even the owner seems to be appreciative and considerate about his customer's well-being and hold his employee's in high regard. Rehab can be hard and painful, but Jake makes our sessions fun and not feel so agonizing like I had originally feared they'd be. Since I've been working with Jake, I've noticed that my balance, flexibility, stability, strength, coordination, and posture have all improved! In addition, I've had increased energy, more confidence, higher self-esteem, and a better attitude. I can finally feel the anger, fear, and depression of my handicap melt away as I become more in control of my body and get back to walking again. All in all, I have enjoyed attending Powered By Motion and I am pleased with my progress as I feel I am on the right track to recovery. I would absolutely recommend Powered By Motion for all your physical therapy needs and more specifically Physical Therapists Jake and Grant!

Post recent shoulder surgery I need extensive physical therapy. The reception staff is very…read morefriendly and welcoming. Doctor Gonzalez is professional, highly skilled and knowledgeable. Takes the time to explain the recovery process and helped me understand the details of my injury and surgery. After only 3 weeks, I feel a huge improvement and believe I will be fully functional in their care.

I had an appointment at 2:00. I got there early at 1:45! I tried to check in but two women were…read morestanding there talking and talking. One saw me but the other didn't. I sat down and waited and waited until they would finish their conversation but they kept talking. I tried to check in on a computer but it couldn't find my name. I finally got mad and said my appointment was at 2:00 and it's 2:15! The therapist came out and got me. He did a brief exam, gave me two exercises and said he'd see me next week. It took me so long to get in I was no longer experiencing any pain. The woman at the desk apologized and gave me a $5 Starbucks card. I was scheduled to go back but I could never bring myself to go back there. I was really hopeful going in too.

Had to visit the doctor today. Not my favorite thing to do. Everyone was very professional and…read moreorganized. For the most part everything went smoothly. Doctor Chaffee was super nice and very informative. He answered all my questions and made me feel comfortable. I would definitely recommend him and his staff. Thank you for a great visit.

I am so glad that I found Dallas Family Medicine and Dr. Chaffee. He and all the staff there are…read moreEXCELLENT. Dr. Edwardson is fantastic (he is my sons' doctor). The Nurse Practitioners are AWESOME (I'd trust any of them to do surgery one me, they are that smart). The nurses and office staff are friendly, caring, and efficient. Like every doctor's office, if you have an appointment later in the day you sometimes have to wait because they get behind, but in the six years I have been going there I have learned that the reasons are: 1) They take as much time as is needed with each patient; when I have needed extra attention, I got it. And, 2) if you are really sick or need to get in quick, they will squeeze you in. Dr. Chaffee is a great doctor. I'd almost call him a friend. When he sees me, it's like we just saw each other the day before because he remembers everything we talked about, medical and otherwise. He is thorough, he makes great referrals to specialists when needed, and he really seems to know everything a family practitioner should know. I am 100% confident in him.

Absolutely taken back and impressed on this clinic's kindness and professionalism!…read moreI woke up this morning with a completely seized neck, it was extremely painful and locked in place. I began to look around in Salem Oregon for chiropractic clinics that are open on weekends, and quickly found it almost everyone is closed on weekends. Kind of odd considering that a lot of people work Monday-Friday and can only go to clinics on weekends. I called Northwest Family Chiropractic because they were open on Saturday, the gentleman (Russ I think) on the phone was very empathetic when he could hear the pain in my voice. I begged them to see me even though I did not have an appointment, and they gladly obliged with a same day appointment. I thought it was going to be just a quick visit, but instead the chiropractor took the time to work on me for at least 30 minutes. He did everything, electric therapy, massage, then the cracking after my muscles were relaxed enough to be worked on. I felt completely rescued, I could move my neck at the end of the visit, which is WAY better than before. I cannot speak highly enough about this place, everyone was so professional and kind. I was in so much pain that I can't remember everyone's names, but it doesn't matter because they were all amazing. First visit, but they have a loyal customer! I'll recommend them to everyone I meet who needs chiropractic care in Salem, OR. Look no further than NW Family Chiropractic if you need an adjustment, these guys will take care of you!

Been here twice now. Super friendly and nice staff. Doc Ambrose is awesome, nice and takes his him…read moretime and listens. He was able to put my back in line again on my first appointment. So not a few days later I twisted my back out again you know doing things I am not suppose to do, and I was able to get back in and get fixed up again same day I called. So the customer service is fantastic. I will be going here from now for all my back issues..

Great Chiropractor with Therapy massage ‼ Excellent visits…read more. the staff is professional and great attitude ‼ always with a smile and ready to work on you

The staff is always so kind and helpful! I love interacting with everyone here! Dr. Bailey is…read morewonderful as well and listens to my issues and comes up with a great plan of action! The office is always super clean and neat.

I saw that the practice was getting horrible reviews. I don't know what everyone else has…read moreexperienced here, since there are several doctors, nurses, staff, etc. My experience hasn't been perfect, but my doctor is a GODSEND. Heidi Thomas MD is by far the most caring, patient and thorough physician I've ever had. She's been with me through thick and thin and always has an encouraging word or hug for me. Her newest assistant Faith is a sweetheart and a step up from the previous assistants. Yes, the office staff has seen some turnover and has made mistakes, but I see a definite turn around in how things are being handled. Please consider the individual doctor before judging the entire practice. :-)

Great job, they came out within an hour and completed the job in approximately 1 hour. Professional…read moreand friendly, even funny! I'd use them again in a heart beat! Thanks Caleb!