I fell on one knee the day after Christmas and it was slow to heal. I had my GP x-ray it, and to…read morebetter understand what I was in for, I got an app't with an orthopedist. This was easy, I was taken in quickly, and preregistered easily on MyChart, the corporation's proprietary website. Check-in at the clinic took about 5 minutes, I was taken to the examination room at the appointed time, and Dr. Carol Chang, a DO specializing in sports medicine, examined me thoroughly. First-rate bedside manner, listened well, and did not push chargeable procedures. She called up the x-rays on her desktop computer and explained to me what was going on. I was given exercises to do, as we were in accord about proceeding conservatively. I have no hesitation in recommending this clinic or this provider. I am given to understand that when Salem Health acquired this clinic on 9/29/23, nearly all the former staff were retained.

In 2016 I was boarding a flight to IND, returning from PDX and placing my bag in the overhead…read morecompartment. I twisted around from my seat and heard a pop, then felt pain in my knee. By the time I arrived home, my knee was sore and swollen. My PCP referred me to a sports medicine specialist for an MRI, and I learned that I'd torn my ACL tendon. My options were limited, cortisone shot, ice and care with my movements. The only other option was surgery. Fast-forward to 2020 after my relocation to Oregon. I'd done okay since, with the occasional pain and swelling. I was excited to explore the wilderness and go hiking in the PNW! I joined my kids on a trip to Silver Falls and made the challenging 7 mile hike, but paid for it afterwards and knew I couldn't continue without addressing my knee. I got another MRI locally confirming the damage and delayed seeing an Orthopedic doctor during the pandemic. Once I felt more comfortable, I went to a consultation at Hope Orthopedic and heard, once again, that my options were either to live with the pain and swelling and be careful OR to have surgery. I gave the green light and got a call to schedule with Willamette Surgery Center (a couple blocks down the street) within a couple of weeks. I'd received a call outlining everything, but no reminder about test requirements and had to delay because of a lack of a required Covid test 2 days prior. Pretty unusual, I thought, in this day and age of text reminders! Either way, I pushed it about 2 weeks out and confirmed my 18+ adult driver/health supervisor for the next few days. My friend was great to be there (Willamette Surgery Center) for me and took good care of me afterwards. I've since seen my doctor and had multiple physical therapy appointments and am on my way to recovery! The PT has been essential in the success and I've enjoyed seeing the progress. Thanks to all at Hope Orthopedics, I'm looking forward to hiking again without pain this Spring!

It was fast clean and efficient the staggering was amazing and kind id definitely come back againread more

I would never go to Dr. Samantha Sondermayer again. I was told she could take care of some forms…read morefor me in the first visit, I was charged 330 dollars and she said everything looked fine and asked my to come back later to sign something and when I went back the forms were filled out saying I had a chronic problem because of a seizure 5 years ago and I haven't had one since. She lied right to my face and said everything looked good.

Figure I follow up on this. Cascade fixed my broken ankle with surgery while Coastline said I…read moredidn't need surgery and/ or refused to help. And, surgery was the only option. Still burned about Coastline screwing with me. I know it wasn't about money and what they could bill, not on Medicaid/ Medicare. Guess they didn't care I was walking around in pain on a broken ankle. I am now scheduled to go back for my other foot reconstruction surgery with Cascade clinic, same one I had the ankle break. It's time. I'm really glad I was referred to Cascade. Seems there are some providers out there who still care about you. If you are looking at Coastline, you may want to look elsewhere. Also, zero apologies from Coastline. Nice :/

This is a small office and it takes several days or even weeks to get a human on the phone. Dr…read more Scott was thorough during my appointment, but then out of the blue I got a call from Summit Orthotics to make an appointment to get an orthotic. This was never discussed with Dr. Scott, and when I asked reception why I needed an orthotic, I was told I would have to make another appointment to find out, which would be another $45 copay! Why wasn't this discussed in person when I was there so I could tell Dr. Scott that I already had inserts and what shoes I used. None of my shoes would have space for an orthotic which would be a few hundred dollars!

No. Personable guy…read morebut not reliable. Cut half my foot off before I lost my insurance. Got insurance back, called to set up appointment and was notified that "they were not going down that road" thus refusing to see me. Needed to see him as a piece of bone came out of my foot. Gave me a short list of other podiatrists I could go to. That's a real bitch move Bob.