Went into the ED with a bit of a wait, which is expected, I was seen by the amazing staff. Piper…read moreJohnson was my nurse and she was absolutely amazing!! She was kind, caring, knowledgeable and very attentive. The folks at check in were equally kind. I highly recommend Salem Health Emergency and nurse Piper.

Quality just keeps dropping in the ER. Every time I go it's an hours long wait and to not receive…read morehelp for what I need. Once, I was left writhing in pain on the triage floor with a kidney stone for several hours. They just discharged me with pain meds; however, Kaiser urgent care said it was an emergency and the Kaiser urologist sent me back to the OR to have it surgically removed.

I've had several issues with this clinic. They took weeks to get a referral for an imaging sent…read morecorrectly and blamed it in the imaging center, when they were not including treatment area in the MRI order. They then sent the pre-authorization for the wrong imaging center so I had a referral for one clinic and a pre-authorization for a different one. I'm still having issues getting them to bill my insurance correctly as I have not received an EOB yet for services done in July. I went in for a blood draw and the medical assistant hadn't prepped supplies before drawing my blood so I sat there holding pressure with a piece of the sterile prep surface while they searched for a cotton ball in a supply closet. Lastly I go to review information and no one had seen or even verified they had access to my MRI they ordered and I had to pull up the results in my phone. They then proceeded to blame the inflammation I'm experiencing on my HRT but with no information other than, "it can do that." I'm just shocked at how bad my experience was. Nothing went right. I was even told I would get a call back from the corporate group regarding issuing a complaint but they have not reached out and every time I call they're in a meeting and unable to discuss. Edit: ten months ago I was told that my bill was being waived due to my experiences with this office. Now a year later they are sending me a bill. Better, since it's over a year since my first date of service it would not be possible to submit to insurance if I wanted to. Every single stage of dealing with this office has been mishandled.

From the owner: Established in 2007, The Oncology Institute of Hope and Innovation (TOI) is dedicated to providing…read moreexceptional cancer treatment and advancing cancer research in Salem OR. Our team of skilled oncologists, specializing in hematology and oncology, offers personalized and compassionate care to our patients. At TOI, we emphasize value-based cancer care that prioritizes the needs and well-being of our community.

I feel very fortunate to have Dr. Mederline Paul as my women's health provider. She is amazing at…read morelooking at the supplements I take making sure that I'm not doubling up on anything, and I feel so heard. She answered my questions and did testing that other doctors didn't even think of. I appreciate her thoroughness and respect for her patience. I highly recommend!

I have received excellent, quality care from Dr. Harmon. She is gentle, kind, caring and very…read moreaware of details. She explains what she is going to gently do before she does it. She asks about my medical health, listens carefully and thoughtfully to my answers and responds kindly and intelligently. She never has a superior, "I am the Doctor" overbearing attitude. The parking lot has lots of good free parking. The office is spotlessly clean and very well managed. The waiting room is beautiful with a gorgeous glass done. Barry, the phlebotomist, is also wonderful. I never even feel the needle for the blood draw! I don't know how he does it. He is kind, charming and easy to chat with. Overall, I highly recommend Dr. Harmon and her staff.

I am 100 percent satisfied with my services, to include, check in staff, and providers. I want to…read moreexpress my gratitude to JENNA JACOBS and DR BOHYD. They worked as a team to make an excellent experience. Thank you

Why am I not surprised?…read more First up, a bit of review. A few months ago I called to make an appointment at the Woodburn, OR, facility. In doing so, I was very precise in my communication. I said I only wanted to be seen by a licensed dermatologist, not a physician's assistant (PA). I was assured that would be the case. However, after making the drive from Silverton, OR, and then entering the office immediately I noted the sole provider was a PA. I was not at all happy with that circumstance and politely made that known to the front desk receptionist. I then asked to make an appointment at the Salem, OR location, that time with an M.D. Although the Salem facility, I only later discovered, is staffed also by lots of in residence training D.O.'s . The aforesaid Woodburn receptionist, after some time obviously looking at booking schedules in Salem, said I could see on May 18, 2026, a one particular "doctor." I said OK. Too, based upon some earlier health care related experiences, I stated that when the May appointment date approached, I did not want to receive the usual bunch of texted repetitive appointment reminders. The receptionist's response was twofold. One, an affirmation I'd been removed from that text notification list. Two, that consequently thereafter I would be limited to receive one phone call?voice mail reminder. I replied that both actions were OK with me. I then sent emails of complaint, e.g., from within the Frontier Dermatology website. A while later a female representing Frontier Dermatology left me a voice mail apology for the Woodburn experience., I've retained it, but presently am not inclined to waste more of my time listening to it again. Friday, May 15, mid-afternoon. Still never having received the prior promised phone call/voice mail reminder, and understandably not keen on a repeat of the April 2026 experience, I phoned Frontier Dermatology. When I said I'd never received the prior promised phone/voice mail appointment reminder, in part affirming the prior one made had not been rescheduled as is knownto happen.The reps forthcoming response was: "We'd sent you a text. Did you receive it?" In turn, I replied: (1) Before I arranged to skip texts; (2) Regardless, I'd never received one; (3) Nor the April promised phone call?voice mail. Given how thoroughly disgusted by I am by Frontier Dermatology's manifest repeat scheduling-related ineptitude, by voice on that P.M. phone call officially I cancelled the May 18, 2026, 9:20 A M.prior made appointment. I was, subsequent to the aforementioned April 2026 endeavor at the Woodburn location, nonetheless despite my prior declaration last April in Woodburn, scheduled to be seen by a D.O. in residence training!

Not a very good experience. I agree the front desk support…read moreis not there. physically mocking you as they make their phone calls. Also, a lot of construction, Doctors refusing to see you when you are 9 minutes late. when, they have the entire block torn apart, and you have to wait for the flagger's to let you through the intersection. I am floored, that they are so inflexible, when the entire building is empty, now i don't wonder why at all, is the entire staff is not very accommodating or understanding. i don't think i need someone that is so insensitive helping me make health decisions for myself. Will go somewhere else.

Had a wonderful experience taking my 80 year old mother in today for her 2nd dose of the Pfizer…read morevaccine. Went smoothly, she didn't have to wait long, they kept things very safe and they were friendly. We are thankful for this clinic.

I'm not sure why this clinic has such a bad rap. We truly enjoy this clinic and the staff and…read moredoctors here, however, I will admit, they do need to treat their patients and family better and not make them feel like outsiders by wearing a mask if they are sick, pushing the mask agenda is NOT needed! Dr. Hatler is absolutely amazing!

All I have to say as a former employee there that I can see why the patients and the families don't…read morewanna bring their children there considering the snarky rude receptionist that are just fucking terrible. Also, the management is also fucking terrible. I worked in the billing department and all I can say is those bitches back there are absolutely horrible if you can avoid this place at all costs I would consider taking your child to a different doctor office just to avoid this experience altogether.!!!!!

Dr Ebeid is one of the best medical providers I have ever seen. He genuinely cares about his…read morepatients, and he was my pain mgmt specialist for over ten years. Dr Ebeid proved to me, time and again, that he has my best interests at heart. He has repeatedly improved the quality of my existence, freed me from traditional pain medications, and given me hope during dark times when Western medicine has failed me. I highly recommend him. He cares -- a lot.

Worst doctor I've ever seen in my life! He just pushed pain medication. When he prescribed fentanyl…read moreand methadone for me I questioned the side effects of addiction; he said that they weren't any worse than any other opioids. He never bothered to do diagnostic testing until my lawyer got involved. I ended up having major spinal issues and needing surgery not opioids!!