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    Frontier Dermatology

    3.1 (108 reviews)
    Closed 8:00 am - 5:00 pm

    By appointment only

    Services - Frontier Dermatology

    Medical skin care treatment

    Nonsurgical body sculpting

    Nonsurgical hair loss treatment

    2 More Services

    Skin condition consultation

    Skin condition screening

    Frontier Dermatology Photos

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    Recommended Reviews - Frontier Dermatology

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    Reviews With Photos

    This is still healing after Five Months.
    Allen P.

    My Care from the Mohs Surgeon was AWESOME. I would Recommend Dr. Lacey Roybal, DO, FAAD without reservation. She did an AWESOME job removing the Cancer. Her bedside manner and care is Top Notch. She is a FIVE STAR all the way. The online check in, and my care with the Dermatologist itself was not so good. I required two Biopsies, one on my Ear where the doctor cut a triangle chuck out of my ear and then did a Scraping Biopsy. It could have been done without actually cutting the Triangle section out of my Ear. From the looks of it I will always have a imperfection in my left ear, because of Subpar treatment from my Dermatologist. I would give this a Three Star at best. I also had a spot on the top of my skull that was biopsied (by a Medical Assistant) and it did reveal that I had Cancer requiring Mohs surgery to remove the Cancer. The Pre appointment checkin is Crazy. I was forced to watch VOD about Psoriasis, with no option to by pass it. So I had no option but to Opt-out of all preregistration. I think this needs some attention. If they want to share suggestions about my Care and Needs, I believe it should be relevant. The lack of pinpoint focus is forcing Silverfalls Dermatology staff to do more work.

    CONRAD J HEROLD very satisfied patient,Silver Falls Dermatology

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    5 years ago

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    29 days ago

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    8 months ago

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    1 year ago

    Dr. Shangraw is phenomenal. She has helped me so much and is always kind. I have never had such a great experience with a doctor before.

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    1 year ago

    Joel James and assistant are caring, careful and thorough. My experience was positive with a friendly atmosphere.

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    I feel Dr Johnson is very professional, very capable and went above standards to take care of me today . Thank you

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    2 years ago

    I love my Dr. Nyguen. She is so caring and clear! And her assistant, Courtney, is just as wonderful

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    4 years ago

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    4 years ago

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    2 years ago

    All around great team from check in to medical Care by all of the staff. Very friendly and warm.

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    4 years ago

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    3 years ago

    Check in was fast, short wait to see Dr. Wiggins. As always she was friendly and pleasant to talk to.

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    3 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    I always have my questions answered and am treated well. I have been a patient for many years and don't plan on going anywhere else.

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    3 years ago

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    3 years ago

    Didn't have to wait long. All of my questions were answered and addressed.

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    3 years ago

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    Page 1 of 3

    Ask the Community - Frontier Dermatology

    Review Highlights - Frontier Dermatology

    I came across Karla Snider at Silver Falls Dermatology, I called a few days ago and made an appointment.

    Mentioned in 18 reviews

    Read more highlights

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    Valley View Dermatology - Salem

    Valley View Dermatology - Salem

    2.7(47 reviews)
    1.8 mi

    Careing, informative and gentle. My first experience with skin cancer and I was apprehensive and…read morewas relieved as all questions were answered with easy to understand and complete explainations. I was pleasantly supprised with the lack of pain in the procedure and would recommend Dr. Srinivasan completely.

    Beware. Patients are unable to reach Valley View Dermatology by phone to schedule or confirm an…read moreappointment, or to get medical help in an emergency due to a failing phone system. I tried calling this office 2 weeks ago to confirm an appointment for our family. After 20 minutes of being on hold, I had to hang up to tend to the needs of our severely disabled, legally incapacitated daughter - also a patient of VALLEY VIEW DERMATOLOGY. My spouse tried calling VALLEY VIEW DERMATOLOGY this morning to confirm our family's appointment for tomorrow and was put on hold for a total of "1.5" HOURS over 3 attempts. During that time, no human, or recorded human, came on line to apologize for the wait, give an option to leave a message for a return phone call or anything. Totally frustrated, I decided to send an URGENT email to VALLEY VIEW'S "information" email address that I located on their website. In the subject line of my email, I put "Urgent." I knew this would get someone's attention, and it did. In the body of the email, I stated the details of what we were experiencing when trying to reach the scheduling desk. Within a few minutes, someone emailed me back - didn't bother calling - and asked if they could help me. The person stated in her email that VALLEY VIEW had a "firewall" issue with the phone system today. I immediately emailed back, asking: Did you also have a "firewall" issue 2 weeks ago when I called and was put on hold for 20 minutes and had to hang up to tend to the needs of my medically fragile, disabled daughter? Did you have a "firewall" issue occur 2 months ago when someone left a ONE STAR REVIEW on GOOGLE complaining about not getting anyone to answer the phone at VALLEY VIEW, stating that they were leaving VALLEY VIEW and going elsewhere? While I was sending my email response, someone finally answered the phone after 40 minutes of my hubby being on hold for his "3rd" attempt today to reach someone. My husband explained that he had been on hold forever, and desperately needed to confirm our family's appointment for tomorrow. The person told him that VALLEY VIEW did NOT have us down on the schedule for tomorrow...... We live in Boring and Dr. Swift's office is located in Salem, a one-and-a-half hour drive from our home! Had we just shown up for this appointment tomorrow, because we couldn't reach the office to confirm the appointment, we would have spent a total of 3 HOURS driving there and back for nothing. My spouse asked to speak to the Office Manager and was given her voicemail. He left her a message. A few minutes later, Robin, called me. I explained in no uncertain terms that it was inexcusable that we could not reach anyone to confirm our appointment for tomorrow over a 2 week period. Robin went on to say that their outdated phone system "is on the list" to be replaced this year. Robin said "it takes time to find the right system and not make a mistake, etc." She went on to say, that they replaced their outdated Medical Records System last year, and this year was the phone system.. I explained to Robin that we would NOT stop reporting this massive office failure to their headquarters and others. If VALLEY VIEW does not have a fully functional phone system in place today - and every day during business hours - then all patients should be sent an alert notification letter immediately with an alternative number to call when needing to conduct business. So, as my "first step" in forcing change at VALLEY VIEW DERMATOLOGY, I am going to share the email address as a way to get helped when you have been put on hold for more than 5 minutes: info@valleyviewdermatology.com. If no one responds to your email, call the Office Manager, Robin, at: 503.566.2069.

    Photos
    Valley View Dermatology - Salem - Making YOU Our Top Priority at our Wilsonville, Lincoln City, Salem, and Keizer offices! Stop by or call about our monthly specials!

    Making YOU Our Top Priority at our Wilsonville, Lincoln City, Salem, and Keizer offices! Stop by or call about our monthly specials!

    Valley View Dermatology - Salem - Your top rated skin care doctor in Salem, OR

    Your top rated skin care doctor in Salem, OR

    Valley View Dermatology - Salem - Stay comfortable pre-appointment in our cozy waiting area.

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    Stay comfortable pre-appointment in our cozy waiting area.

    Joel James

    Joel James

    4.0(3 reviews)
    6.0 mi

    I changed dermatologist because I was not happy with being just a quick patient review and minimal…read moretreatment. I was given the name of a physician's assistant. I have had physician's assistance before in prior areas that I've lived. I've always been able to trust them & their level of expertise. So when I went in for my first experience with Joel James, a physician's assistant, I was immediately happy with the response. He was cordial, professional, and he asked questions as he examined me that showed real depth of understanding of what I might be going through or need. He made appropriate observations that resonated with past observations. The office staff from Morgan at the desk to the assistance in the rooms, were absolutely excellent, friendly, adept in their procedures. They had to do a biopsy. She gave me the routine spiel about what to expect. Then she went for it-- deadening of the area. It was was flawless. I hardly felt it. And even though they had to cauterize it afterwards. Even that first night was a dream. I know it could've gone south by the explanation of the helper. But it did not. I later, was supposed to supply all of the medicines that I was currently on. Which I defty did, but it was not reflected in their portal. I don't like portals. I like balconies on cruise ships, but never a stinking portal. And this was one that I obviously really did not like because I took a lot of time to include all the medicines. But I have to tell you even though I went back within an hour and provided a hard copy of everything that I currently was on, and Morgan put it into the record. Joel called me at about 4:30 and questioned me on the medicines. And he explained beautifully what I needed to do, and what medicines I needed to use, and what I could expect. I am so happy. I made the change to this particular branch. He prescribed specific medications to accommodate the distress areas that I focused on. He listened! He made me feel comfortable with his care, knowledge, and personal communication's skills. He noted what I had said. This is not what I have normally found among many that I have gone to. I would highly recommend this office. I would highly recommend this Physician's Assistant and his office staff. I feel that I have scored highly in this find.

    Dr. James is personable and the visit was quick and easy. Not sure what else you could ask for from…read morea doctors visit.

    Frontier Dermatology - dermatology - Updated May 2026

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