The doctor and medical staff are awesome- and the ONLY reason I return. The front desk is beyond horrible- I've had several situations with rudeness, but today, the woman left all the witnesses in the room speechless. I have over 90 minutes of travel to get to this office and left 2.5 hours early to ensure I'd make it on time- as I ALWAYS have done. When we hit road construction and traffic, I phoned the office 45 minutes before my appointment to let them know the status. The comment? No problem... until I got there. When I went to make the follow up appointment, the young girl at the front desk asked loudly and in a very snide tone in front of all the other patients- "do you think you could make this appointment on time". Unbelievable. I am a retired nurse, disabled veteran and a senior- and have no tolerance for unprofessional and immature behavior, and reminded her that I had ALWAYS been early, called 45 minutes ahead when I knew I'd be late, and that her sarcasm was inappropriate and unnecessary. She then DENIED being sarcastic... so I guess she felt that being rude and disrespectful, in front of a waiting room full of people, was okay. I tried to speak to an office manager- and was refused. She then claimed she was the office manager! People are dealing with life threatening situations and the last thing anyone needs is a nasty childish attitude from someone who clearly hates her job. Silver Falls Dermatology? This rude little girl represents your service- please don't let her, and others with the same ugly disposition- ruin your reputation and hurt the people you care for. read more