Getting there: If you follow the GPS directions you'll be ok…read morebut make sure it doesn't take you to the back of the building like mine did. Experience: I've been here a couple of times just to drop things off. It's a small post office so it doesn't get too crowded, at least from what I've seen and heard. The staff are very friendly and helpful although I don't think there is many at this location. I am almost always in and out, but I do wish they had the self serve machines so I could avoid standing in any lines.

I went to the post office today when it opened at 9:30 a.m. Even though I arrived at opening time,…read morethere were already at least five people waiting in line, and only one clerk was working. It seems that the post office would know Fridays are busy, especially right when they open, and would schedule more than one employee to help customers. Unfortunately, the clerk was very slow and spent a great deal of time chatting with customers instead of helping move the line along. At one point, someone was mailing an air conditioner, and the clerk started talking with the customer about buying it and negotiating the price while the rest of us stood there waiting. That was frustrating and unprofessional. The reason I was there was because, after nearly 20 years, the key to my neighborhood community mailbox no longer works. I was told I would have to pay $50 for a locksmith to come out, replace the lock, and provide a new key--even though the mailbox is part of a community mailbox system and doesn't belong to me personally. Overall, it was a very disappointing experience. The customer service was not helpful, and it felt like the only solution offered was for me to pay more money. Experiences like this make it easy to understand why many people are becoming frustrated with the postal service.

Best place to come the lady who works here is very kind sweet helps everyone and takes her time to…read moregive best customer service I never have a problem here I will deferentially use them as my new shipping drop off I don't trust the location by my house scary

I should have got the gentleman's name, but very very nice and helpful. Even when explaining bad…read morenews about the ins and outs of a process to a customer in front of me, as the customer grew annoyed the man stayed respectful and empathetic towards his situation. I applied for a passport and accidently filled the form out in blue ink. Instead of being told "its your responsibility to ensure you filled the form out correctly" like the PO off of Boulder Ave would have told me, the man said "No worries! go ahead over to the back counter and fill out this new form with that black inked pen and we'll get ya all settled!" While this may sound insignificant to some, there was a customer that also had an appointment for her passport right after me. And to compensate he pulled someone away from the back to help finish the last 2-3 minutes of my passport and start the first 2-3 minutes of hers at the same time. I left my pictures for my passport at home due to being in a rush, and even though I only selected a "non photo passport" appointment, he still quickly took my picture and adjusted the price. Even the other employees had a smile and shared some laughs with me. 10/10 night and day difference between the PO by my house and this one. I will now only be coming here for any Post Office related concerns.

I had been trying to ship out two deployment packages and I finally met and got the right person to…read morehelp me!! I didn't get her name but it was the older black lady in the purple cardigan. Her customer service was top tier. I felt such a relief getting help even with long lines waiting she made sure to help ship out my items. Thank you so much and I appreciate her professionalism. Will drive out to this post office. Great service!!

The two old ladies in the front need to retire! CWA "Clerks with Attitudes!"…read moreIt felt like you walk into their house unexpectedly... No, Hi Good morning! You can tell that they get irritated fast because they probably repeat the same things over and over again.. These two need to leave their comfortable chairs and do something new...

Nothing about this office is great they will loose your package hold it for days and never mail it…read moreout until you start searching the manager there is horrible and picks and chooses who will get customer service they say they are busy and they are not really disturbing packages are broken into holes everywhere and scanning is horrible no considering you would think that if a place of business has this low reviews the main district office would do something they don't even answer the phone people depend on usps but is gone south specially this is the crapiest ever I can't give zero but they deserve to be investigated

I want to give Daniel, the supervisor at this USPS location 5 starts because he went out of his way…read moreto deliver my packages himself when I was frustrated about the status of my delivery and thought it was not an accurate update, he investigated the situation and reassured me of its accuracy, and i appreciate that effort. I was wrong about what I believed as well. He has handled every inquiry or concern I've had with attention and compassion, and went the extra mile to fulfill his service and to reassure me. Thank you Daniel.

They have a drive thru mailbox ... which I love on days I just want to mail something…read more.. They have at least three people working behind the counters so the lines go quickly... Plenty of parking...

Always kind and professional, even when the lines get long. So glad to have this convenient…read morelocation.

One of the few post offices open on Saturday. Had important packages to get out to some wonderful…read morefriends. It was organized clean and not too crowded. PO Boxes in the lobby apart from the service desk. Mailing envelopes and boxes, gift cards and festive holiday packaging available.

Well...just to warn everyone it can get worse. Finally moved out of San Bernardino, paid to have my…read moremail forwarded to my new address. Never received one piece of mail, and yes I know they don't forward 3rd class mail. Had to call my new post office and this one. They blamed the new post office, but the new office said. I can give you mail that has never been sent here. Very true. They never fix anything. Mail is lost, oh well. Not helpful at all. The worst.

Supposed to be Amazon drop off location to make it convenient…read more Meanwhile we have "security" at door watching videos with swearing, etc. I mean at least make it seem like so where someone wants to come

Terryon & I can't remember her name (the nice person with the red hair & piercings) were so kind…read moreand happy and singing while waiting on things printing which made my experience such a pleasant one. They work so hard and I greatly appreciate the inviting and patient way they treat their customers. Highly recommend this UPS store! Will return here for all my Amazon returns! Thank you!!

This Location is very slow computers crashed or system failed made me late wasted my whole lunch…read morebreak, thanks!

When I called the Loma Linda Post Office with an urgent question and request, I was immediately put…read morein contact with the Postmaster, and she was so wonderfully helpful. She kindly, quickly, and efficiently took care of everything for me. Thank you very much indeed, Postmaster!

My first time at this post office, the building is gorgeous. Parking is risky just because you're…read moreon a main street. My issue is the employee assumed I stole my packaging that I use to ship out orders.. First of all, I have no idea why she would even think that considering they didn't even have the same packing I had in their store. And she asked me multiple times "How do I know you bought these, you could have taken them and took them home" Extremely disrespectful. I had meta glasses on, and recorded the front and me walking in, so the evidence is there that I didn't steal anything. And if you're postal worker, you're most likely aware of resellers who use platforms who provide the sellers with USPS supplies such as the poly mailers.

I had to drop off a package at ups i found out after talping my box and seeing the shipping return…read morelabel lol totally my fault. This building is beautiful, historic building, appears to be downtown by transportation hub. Lots of ppl who using public transportation for work, great hustle and bustle. The old gentleman was pleasant and made me laugh after he pointed out UPS NOT USPS LOL. The parking is dangerous, cars are swiping by at high speed, big busses and trucks not a safe parking location. Stay safe coming here.

This is probably the best post office in the world. It is beautifully made no lines peaceful…read morecustomer service excellent location is good. They need to be the model for all post office in the United States at least California. No long Lines, no waiting , do all post offices only have 1 Clerk at a Time ? Thank you Mi Mi, for your Great Customer Service Skills.

This is my favorite post office....there are two people that run the front end....both of them are…read moreso friendly & efficient.. they get you in and out quickly.. they are very knowledgeable and always helpful... I don't use the other post office here in town it's like night & day..