Five stars is for the check out process. There are always enough cashiers checking out customers…read more Health & beauty select is very extensive.

I stopped in here not expecting to find anything, so I did not get a shopping cart, and of course,…read moreI found a lot of items that I wanted to buy and my hands were full holding it. The nice Asian lady that works there went and got a shopping cart for me to put all my things. I thought that was really nice, and she also offered to help me find anything else that I might need. I would definitely recommend this store.

Let me start this off by saying I love Old Navy in general. The sales are nice & quality is awesome…read more but at this specific location the service here is absolutely awful. Was waiting in line for what felt like forever, meanwhile the staff doesn't seem to care at all. Everyone working here moves at snails pace. It was a busy Friday afternoon & they had 3 ppl on the registers just wasting everyone's time. This lady came in trying to return 10-15 items that she bought online. Instead of having staff help the 8 people waiting in line to check out they would rather have 2 out of the 3 people working behind registers help the lady with her returns, all 2-3 people were literally helping the one lady with the returns. Also I wrote this review a day after so I'm not just mad in the moment.

Not impressed. A forty dollar child's sweat suit? This is Old Navy, not Nordstrom's. I went to get…read moremy nearly tween some play clothes and received sticker shock. This is the lower priced gap. I have only shopped there twice. Nothing catches my attention, so I went for my daughter. The employees were helpful. But as a friend said, go back in two weeks everything will be four bucks. Target here I come...

Great location and helpful staff. Ariel was very nice and knowledgeable. The bras are comfortable…read more Love this store!

The ladies that works there are awesome! Patient, kind and caring. They helped me find everything…read morethat I wanted to even placing online orders for pieces that wasn't available in store. If you want attentive salespeople, go to this store full.

Poor service! Miss the old store manager who actually attended her customers and had a great team…read more Sad to see a decline in the torrid environment!

I was taken aback when this store first opened and I visited with my mom. They had a lot of goth…read morelolita type apparel, for plus sized beauties. I didn't find anything to purchase back then, but I'm very glad I checked in again recently to get a pair of the best v-neck (without those silly shelf bras) cotton stretch camis. Very awesome and a total staple for me. They followed up my purchase with some fab deals on their website so I'm stocking up on these great wardrobe staples. They have their own sizing format where size 0 is 12-14 and 1 is 16-18 and so on... so it takes a little bit of research, perhaps on their website ahead of time, to figure stuff out...though the ladies who work there are happy to give a helping hand too. Not only that but I found out that they have a free shopper card club with discounts and all kinds of good stuff. Very cool shop for young'ins as well as others looking for wardrobe staples (you never know unless you look, right?). I'm very happy.

Extraordinary staff, friendly & helpful. Amazing Sale prices. Making it a point to drop in…read moreregularly to check out the latest selection!

I have yet to buy anything in this store. Just online. Nobody ever greets me, offers service of any…read morekind or even gives off a welcoming feeling that makes me want to stay longer than it takes for one turn around the store and right out the door. The clothes are quality enough, but not enough to keep me there when the reception is so.... Apathetic. Not to excuse profiling because that's just shoddy behavior, but it's *not* due to my appearance either. I'm not a yoga pant wearing mama in flip flops. Not to knock that *at all*, because we all have our hobbies. Clothes just happen to be a prominent one of mine. I get no love from AT Loft. None at all. On the other hand, I have such an exact opposite experience next door at Ann Taylor that it's pretty much the only place I buy clothes. --95% of my clothes are AT. I'm in there nearly once a week if not also getting packages shipped because I wear more petites than they offer. Get it together, Loft. You have some work to do!

Decent store if you are looking for some clothing bargains. They do have some brand name shirts,…read morebut mostly off-brands -- but pretty decent stuff if you are on a budget. Nice place to walk around. Is it luxurious - no not really. Is it Macy's or some high end store like you find in Oak Brook - NO. There are some nice things to be found tho - even some basic household stuff.

First thing first , please make sure you have time to look around because this store is huuuuge…read more!!!! And .... HOT But a sales person by the name of , Daetreon Jvery Was absolutely awesome he took time to help find things as well as helping me get a discount for signing up to the store, and when he got stuck, he actually did his job and called a manager for help, and to think, with the way the world is today, there are still some people that actually believe in good customer service Thanks for your help and great customer service Daetreon Jvery

I havd got all my buisness clothes and some cadcuals from thid place. I love how they have the…read moreselections of clothes. The material is good, its value to our money we pay. I am petite and I get my size clothes too here and they look classy. They have a good service. If I do not get size they look in their backroom and if its unavailable there, they order it online that would get delivered to me at home. I highly recommend clothes from here.

Store is nice and big so plenty too look at. Also seemed cleaned and up kept which is always…read moreappreciated. They didn't have what we were looking for, but other then that it's a nice store. Would probably be back on another occasion if looking for everyday clothing. Thank you!

I am the child free by choice aunt. I come here to buy clothes for my nieces and nephews as the…read moresales are excellent. I am able to find cute options at reasonable prices. Their sales and clearance options make it worth stopping in.

Please note, although the hours say they open at 10, they really open at 11. My first visit and it…read morewas just fine. Since I was not familiar with the store, one of the saleswomen directed me in my search. I love mix and match and the tops were $6 and the bottoms were $10. I think that is extremely reasonable and that is why I did not go back when I discovered that instead of being charged for 3 tops and 3 bottoms, I was charged for 4 bottoms and 2 tops. It is probably a good source for kids socks and underwear. It also had a sizable selection for little boys which is not always the case. I have no complaints and will shop there again since it is so convenient.