I was having a terrible time finding receipts for 2 items I wanted to return…read more A sales associate, Kakoli, worked with me and was very accommodating and friendly. She spent a good amount of time researching how to find them online to return them and Voila! She found a way. I hope she is recognized for her wonderful service!

IF THERE WERE ZERO STARS, THAT'S WHAT I WOULD'VE PICKED!!…read more Ordered chocolates online from Macy's for Easter. I ordered them two weeks in advance. It said 3 to 6 business days to arrive. Shipped to another state . They won't arrive until after Easter so my great niece had no candy in her Easter basket from me. Very disappointing. I will go to the post office and send whatever I want to her because I know it'll get there. I called Customer service and they offered nothing to help. They couldn't expedite shipping. But they said I could spend another $40 for 2 8 ounce packages of chocolate. And they would try to ship again ! NO THANKS !!Expensive!!! THANKS FOR RUINING HER EASTER BASKET!! Can't return because it's food. I won't do business with a business that isn't competent.,

Similar to Chicago's Glass Slipper Project, Cinderella's Closet was founded by the Junior League of…read moreKane and DuPage Counties to provide free, gently-used prom dresses to girls who would have trouble affording one. In 2005 and 2006, Cinderella's Closet was held at the Aurora Family YMCA on Garfield. Check the website to see where it will be held for future prom seasons.

My 16 year old daughter bought an outfit with her very first paycheck from Bella Gia. She was…read moreexcited and a friend said to go there and check it out. She however did NOT know that this store will NOT do full returns. The day after she bought it we called to ask about returning it as it really wasn't the right fit and was told, "store policy we can only do exchanges and store credit". Well my 16 year old and I learned a good lesson- DO NOT shop here again!

So much more than the prom pictures in this store. Great…read morevariety for a more sophisticated look. Accessories too. Each item only has a few in the size so this is truly a boutique and you won't see yourself coming and going. Today while shopping and of course purchasing :) they wrapped our purchases. Very nice touch. This is my first visit. I'll definitely be back. Casual wear like great jeans and sweaters to beautiful dresses - short and long formals. Check it out. Went in again today and really like this little boutique. Friendly service and very helpful. Love that they only carry a few of each item. You won't see yourself coming and going.

Stopped in here with my daughter after a dinner with my favorite human…read more Now my jam is Harley but my adult daughter loved this place. And after talking with the owner Ginger I'm also a fan What a nice gal and from what I'm told quite an assortment of clothing items to choose from. Great to meet you Ginger Be well See you soon Chicago Bob & Crew

Such unique clothing in the store. Sales personnel were very helpful as well. I found the perfect…read moredress and then when I was out of town, they even mailed me another one in a different color.

While visiting the charming little city of Ottawa, Illinois, my wife and I stopped into a…read morenondescript shop in the main downtown area. Little did we know we'd just stepped into the fashion capitol of Ottawa, LaynaBella's. Immediately we were greeted by the manager and asked if we needed any help. I told her we were just browsing but that we would let her know if we needed help...and like a great customer service rep, she gave us the time to take in all the trendy and stylish clothes this place has to offer. The selection of women's clothes, jewelry and accessories is pretty diverse and there seemed to be a little bit of everything for everyone, however this place did focus on trendy, stylish and amazing clothes that rival the styles of bigger chain stores such as Bebe, American Eagle, Arden B and others. Beautiful and sexy heels, dresses, shirts and shorts all around in this seasons best colors and patterns. My wife found beautiful color necklaces and shoes...at REALLY good prices. Everything seemed to be of good quality and at a decent price. No inflated pricing here. What I didn't expect to find, but was glad I did, was a men's section with stylish t-shirts, button up shirts, shorts. I ended up purchasing a great graphic print t-shirt and easily found my size with no problem. The men's selection was actually pretty impressive considering this is a town of only 18K people. I have trouble finding stylish clothes in Dallas that aren't meant for 12 yr old boys...this place carried up to 3X shirts for men and sizes XS to XL for women. Checking out was just as impressive. The store uses the Square register app for iPad. A quick swipe of my card, and my receipt was emailed to me within seconds and I was out of the store with my purchase. Visa, Mastercard, Discover and Amex and of course cash taken here. In talking with the manager, I discovered the store was completely decorated and furnished by the owner Beth Hoffert who, according to her works all the time to keep the store looking trendy, stylish and just plain cool. This store is definitely the center of the fashion world in Ottawa, Illinois and is more of the type of store you'd find in downtown Chicago, Dallas or another major city. If you're in the area and are a fashionista or are just looking for a good deal, this place is a must see!

I live in Los Angeles but have family in Morris and we come here a couple of times every year. In…read morethe past, I have shopped at a large chain clothing store here in town, but I heard there is a new store so I decided to check it out. I thought it was going to be a store that primarily catered to young women. I was pleasantly surprised to find that it carries not just clothing for all ages, but also clothing for many sizes. There's a sign when you walk in that they carry sizes XS-3X. I ended up buying several items, including some one-size-fits-all leggings that are so soft and comfy - I think for $13. They have shoes and accessories too. One of my favorite things about the store is that the owners have great fashion sense and helped me put together outfits that look really good. They took me out of my comfort zone with some of the outfits but I have gotten so many compliments! I'm sure I will visit again next time I am in town!

This boutique is a hidden gem!!! The clothes are so cute and are amazing quality. You do not see…read moretheir items in department stores, so they are very unique. The employees are wonderful and so very down to Earth! Sarah is the BEST!! She helps you find items that fit your body well and is so very personable. Don't walk, run to this boutique.

I booked a personal styling appointment through Aritzia and Ruba was incredibly helpful picking out…read moreitems for me! I had my own dressing room with a mirror and was offered water as well. Only 4 stars for a few disconnects, but this seemed to be because they were so busy... They left a sensor on one of my items, we pushed back the start time and then needed to start 10m after that (which was fine, I had blocked out the day anyways.) Also I had specified that I was not looking to purchase synthetics, but did have a number of polyester items when I arrived. I think I also would've loved a little more feedback on how pieces looked or what to pair together. Other than that, it was an incredibly seamless appointment. I'm can be a bit picky, but Ruba adapted really fast! Thank you!

I had a phenomenal experience at Aritzia last night!…read more I had come in shortly before closing and I understand how annoying it can be to have one of those last minute people come in but I was treated with nothing but the utmost respect and kindness. As expected, ( you can never go into an Aritzia not falling in love with everything you see lol ) looking around I found so many pieces I just fell in love with. I had grabbed several things and immediately a worker there came to take them for me, grab my name, and set them aside for a fitting room! It was so thoughtful and it just elevated the experience of shopping without having to carry a bunch of clothes around. Once I was done browsing I headed to the fitting room area where my things I had picked up were set aside for me. I then had a pants apart of a set I was in love with but was a size too big not work out too well for me. :(( Yet the kindest girl there looked immediately if they had a 00 to pair with my top on hand which they did and they ended up working perfectly! This is one of the few stores that has sizes in tops and pants that fit my waist measurements perfectly!! :)) Once I was done trying on everything the same girl who had set aside my things took everything that didn't work out for me and didn't let me carry a thing! They truly value their customers and go above and beyond for customer service, satisfaction, and experience. The atmosphere is very clean and orderly. Everything was racked neatly and in place. There wasn't a sign of anything un-orderly or messy. Oh my gosh and the fitting rooms( in pictures provided) are just to die for. I ended up leaving with the most beautiful set, yet it wasn't just the clothes that had me leaving happy it was also how respectful and kind I was treated. How helpful all the staff were there and how welcomed I felt. All I can say is if the manager of this location is reading this review, all the girls working the night of 5/24/25 go above and beyond for their customers and in keeping their store looking put together and beautiful and deserve a huge thanks for up keeping a respectful, friendly, and welcoming face for this Aritzia location. I will most definitely be returning and bringing friends and family.

UPDATE MARCH 2017 Since their move south a couple blocks to…read morethe spot across the street from the newish Mickey Finn's, Serendipity seems to have really upped their game. They are a favorite place to stop on First Fridays, when I can hardly get in the door! And the stream of new and fun fashions and accessories is non-stop. Service is friendly and personal, too. Still one of my favorite stops. This is like shopping in a dear friend's great closet. Although the store is tiny, the variety always surprises me, and the service can't be beat. I find interesting items I find nowhere else, and while their prices are consistent with other stores, their sale items make them more affordable. There is even a comfortable place to sit! I have purchased tops, purses, outerwear, scarves, jewelry, and other items. Easy to miss since it is north of Casa Bonita and before the train tracks, up a couple of stairs. But with such a uniquely-vintage location and terrific items and service, it is worth the extra steps. Easy parking right in front, or in the copious parking lots around the corner on Lake Street. No I do not work for them - I am just a huge fan and want to be sure they stay in town!

The Serendipity Shop is my favorite store in Libertyville for anything clothing, jewelry, and…read moreaccessories. I love how I can stop in and get help in finding a last minute gift or a needed something to wear to an outing. Everything in the store is unique and so cute! The staff is great. I love this shop.

She made a dress for me last year for a convention on Dallas and it was absolutely beautiful, i…read morelove her ! I will definitely be going back, photo is attached !

Passionate about her work and effective at what she does. One of a kind fashion stylist. Don't miss…read moreout, visit this store!!!!