1. LaynaBella's

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Ottawa, IL

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LaynaBella's

5.0 (1 review)
Closed • 11:00 am - 6:00 pm

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Lady Di's Royal Chamber

Lady Di's Royal Chamber

3.5(4 reviews)
0.1 mi
•$$$

If I could give zero stars I would. The staff is very rude and bigoted. I went in to look around…read moreand possibly buy. I was downtown with a credit card and free spending limit. I got followed around to a harassment degree. I've never been so disgusted with customer service or should I say the lack of. First off their clothing is even good enough quality for the price gouging they try to do. It's stuff you can legit find on a shein or a temu website. Honestly the quality on those websites are nicer than the quality at lady di. These are rude bigoted old ladies trying to get rich off of poor quality items. Save yourself the humiliation of being followed like some sort of criminal and buy somewhere else. This store shouldn't even be allowed to stay in business. I also saw from other reviews that other had the same experience I did. It's absolutely shameful behavior. You lost a customer in me and I will always let everyone know what experience I had there as well so they too don't get treated like a criminal. When I say follow around it was extreme. Like they got very close to me and made sure to stare at every single thing I looked at like I was a criminal ready to run with the items in my hands. It was really bad and uncalled for. Maybe it's because i have a year round tan. I'd but it's was excessive.

It's difficult to find really excellent customer service these days, but the ladies who run this…read moreshop are terrific, and really committed to making sure you find the perfect dress. Good job!

LaynaBella's - womenscloth - Updated November 2026

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