While visiting the charming little city of Ottawa, Illinois, my wife and I stopped into a…read morenondescript shop in the main downtown area. Little did we know we'd just stepped into the fashion capitol of Ottawa, LaynaBella's. Immediately we were greeted by the manager and asked if we needed any help. I told her we were just browsing but that we would let her know if we needed help...and like a great customer service rep, she gave us the time to take in all the trendy and stylish clothes this place has to offer. The selection of women's clothes, jewelry and accessories is pretty diverse and there seemed to be a little bit of everything for everyone, however this place did focus on trendy, stylish and amazing clothes that rival the styles of bigger chain stores such as Bebe, American Eagle, Arden B and others. Beautiful and sexy heels, dresses, shirts and shorts all around in this seasons best colors and patterns. My wife found beautiful color necklaces and shoes...at REALLY good prices. Everything seemed to be of good quality and at a decent price. No inflated pricing here. What I didn't expect to find, but was glad I did, was a men's section with stylish t-shirts, button up shirts, shorts. I ended up purchasing a great graphic print t-shirt and easily found my size with no problem. The men's selection was actually pretty impressive considering this is a town of only 18K people. I have trouble finding stylish clothes in Dallas that aren't meant for 12 yr old boys...this place carried up to 3X shirts for men and sizes XS to XL for women. Checking out was just as impressive. The store uses the Square register app for iPad. A quick swipe of my card, and my receipt was emailed to me within seconds and I was out of the store with my purchase. Visa, Mastercard, Discover and Amex and of course cash taken here. In talking with the manager, I discovered the store was completely decorated and furnished by the owner Beth Hoffert who, according to her works all the time to keep the store looking trendy, stylish and just plain cool. This store is definitely the center of the fashion world in Ottawa, Illinois and is more of the type of store you'd find in downtown Chicago, Dallas or another major city. If you're in the area and are a fashionista or are just looking for a good deal, this place is a must see!

Lots of liberal idealogy put on T shirts or magnets here...(My Body, My Choice)…read more I did find a groovy pair of pants and a T shirt here.....

Fantastic store with an exceptional owner! I love seeing the variety of clothing available online,…read morecatering to all body sizes and shapes. The pricing is great, making it a must-visit destination!

If I could give zero stars I would. The staff is very rude and bigoted. I went in to look around…read moreand possibly buy. I was downtown with a credit card and free spending limit. I got followed around to a harassment degree. I've never been so disgusted with customer service or should I say the lack of. First off their clothing is even good enough quality for the price gouging they try to do. It's stuff you can legit find on a shein or a temu website. Honestly the quality on those websites are nicer than the quality at lady di. These are rude bigoted old ladies trying to get rich off of poor quality items. Save yourself the humiliation of being followed like some sort of criminal and buy somewhere else. This store shouldn't even be allowed to stay in business. I also saw from other reviews that other had the same experience I did. It's absolutely shameful behavior. You lost a customer in me and I will always let everyone know what experience I had there as well so they too don't get treated like a criminal. When I say follow around it was extreme. Like they got very close to me and made sure to stare at every single thing I looked at like I was a criminal ready to run with the items in my hands. It was really bad and uncalled for. Maybe it's because i have a year round tan. I'd but it's was excessive.

It's difficult to find really excellent customer service these days, but the ladies who run this…read moreshop are terrific, and really committed to making sure you find the perfect dress. Good job!

The cutest clothing & accessories in Ottawa, and size-inclusive! Bought a ton of cute things for…read morenot a lot of dough, and Bethany was so nice and helpful. Check her out if you get a chance!

From the owner: 2 Week Return Policy, Local delivery to Ottawa Only, Woman-Owned, All Sizes Available…read more Products: Shoes, Jumpsuits, Jeans, Dresses, Tops, Accessories, Shorts, Leggings, Jeggings, Hats, Gloves, Purses, Jewelry, Scarves. Services: Dressing Rooms, Nationwide Delivery, Curbside, Online Ordering. Location Facts: Located by the biggest state park in IL, Starved Rock. Off of route 6 past Casey's.

It's a little hidden gem. But it's been there forever. They have wonderful people that own and work…read moreat. Great selection of clothing for all occasions absolutely beautiful great sales good pricing. Highly recommend it yes you

From the owner: Personal Service With Customers, We'll get the perfect outfit for you, we dress you from top to…read morebottom!

Great service and always with a smile. This boutique is a fun place to shop. I always find…read moresomething I like because of their great selection of quality apparel. 10/10

'A mess of things' is a fun boutique to visit while you're in DT Ottawa - they have everything from…read morevintage, shabby chic, repurposed, recycled items, home decor, clothing, accessories, and other fun items. It was fun perusing through the store, and the staff were friendly and readily available if you were looking for something specific or have some suggestions. Loved the inclusive message and a little 'lounge-like' seating area for those who would like to patiently wait while the other shops! We found a super cute hat! Prices are reasonable, and there seems to be something for everyone. Plenty of free street parking in the area. +mish-mash of various things +ample street parking

Me and my wife recently came here to see what this place offered. This place has a lot of great…read morelittle home decor items as well as the jewelry, plenty of bars of soap too. This store has so much to explore and see. Staff here was absolutely friendly. I do think the prices were pretty fair as well. You can find nearly anything you want over here and this place may have something similar related to it. Overall, great small business I enjoyed shopping at.

This store is kind of in a blind spot but the employees are always nice and helpful and of course…read morewe usually spend too much there

A variety of women's clothing in regular and plus sizes. They have a clearance rack, basic sales,…read morecoupons, and other saving features via their credit card. My mother has purchased many items while I have just bought a top or two. It has your basic styles, nothing particularly unique. The staff I have encountered have been friendly, helpful and polite. Aisles are wide, which is helpful if you have a physical disability. They carry a few shoe options but it would be great if they carried more. Additionally, more clothing options for adult women would be helpful, too, as they seem to cater to the "junior" crowd. Additionally, higher-end clothing for plus size would awesome. The store is bright, well maintained and set up nicely.